2 restauranter med pizza

Anmeldelser af Mama Shelter Roma

4 out of 5
Mama Shelter Roma
Via Luigi Rizzo 20, Rome

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 331 af i alt 497 anmeldelser" "
Bedømmelse på 8 − Udmærket. 104 af i alt 497 anmeldelser" "
Bedømmelse på 6 − Okay. 41 af i alt 497 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 497 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 497 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Cathrine Gert

Overnattede 5 nætter i maj 2023
Svar fra Lara Vitaliti-Front Office Manager den 23. jul. 2023
Dear Catherine,we wold like to thank you for such a wonderful feedback!Your satisfaction is our priority and we are happy to know you spent a memorable moment with us.Looking forward to welcoming you again.Best Regards,

10/10 Fremragende

JESPER NIKOLAJ

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel
Fantastic hotel with an attentive and super helpful staff. Located close to a Metro station with easy access to the city center.
Overnattede 3 nætter i november 2022
Svar fra Francesca Dinoia - Front Office Manager den 1. dec. 2022
Ciao Nikolaj,Thanks for your review. We're glad you liked the stay at Mama Roma. I'll share your compliments with the Gang. We're happy you've found our position convenient. I hope to welcome you here again! 3

8/10 Udmærket

Steffan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Good place - slow restaurant
Nice place but restaurant are super slow and food cold a few times, great taste when it finally got to us
Overnattede 7 nætter i oktober 2022
Svar fra Francesca Dinoia - Front Office Manager den 6. nov. 2022
Ciao Steffan,Thank you for the compliments about our food. We are truly honored that our location appeared comfortable and at the same time optimal. We are sorry for the disservice had in the restaurant, we are waiting for you soon to make you change your mind.

10/10 Fremragende

Heinrich

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2022
Svar fra Francesca Dinoia den 6. jul. 2022
Hi Heinrich, thank you for you 10 to 10! The entire Mama Gang is grateful to see that you had a good time with us! Mama loves you!!

10/10 Fremragende

Christina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med super god service.
Overnattede 4 nætter i april 2022
Svar fra Francesca Dinoia den 26. apr. 2022
Ciao Christina, Grazie for your feedback! Let's come back to visit our lovely city and our incredible hotel!

10/10 Fremragende

Kristian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2022
Svar fra Francesca Dinoia den 26. apr. 2022
Ciao Kristian, super thank you for this score! See you soon in Mama Rome

10/10 Fremragende

Laura

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Virkelig pænt og rent hotel. Morgenmaden var utrolig lækker. Hotel området var desværre ikke så spændende. Det tager ca.35-40 min at gå til centrum med en barnevogn..
Overnattede 6 nætter i marts 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with great rooftop bar and restaurant
Great hotel. New. Nice rooms. Good service. Close to Vatican. Awesome rooftop bar and restaurant (remember to reserve table, its popular for locals as well).
Overnattede 3 nætter i juli 2021
Svar fra Andrea D'Arcadia Front Office Agent den 2. sep. 2021
Dear guest, we really appreciate your review. We are looking forward to welcome you back as soon as possible.

10/10 Fremragende

Asmus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice new hotel with popular rooftop bar/restaurant
New and hip hotel. Nice decorations, clean and friendly staff. Great rooftop bar and restaurant popular also for locals. Nice breakfast and rooms with balconies (though no lights). Short walk to big supermarket and Vatican City. We can highly recommend and will for sure go again when in Rome.
Overnattede 1 nat i juli 2021
Svar fra Andrea D'Arcadia Front Office Agent den 2. sep. 2021
Dearest Asmus, we are delighted in reading such nice words. We can't wait to have you back here.

10/10 Fremragende

Thierry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great unique style hotel! The room was large with wrap around balcony with extremely comfortable bed & linen. The breakfast was great; plentiful and lots of fresh options. We particularly enjoyed the roof top for drinks; the service/ambiance/style was just perfect after a long day exploring Rome.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Amanda

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Loved our stay at Mama Shelter. Would definitely recommend.
Overnattede 2 nætter i maj 2024
Svar fra Enrica Front Office Shift Leader den 23. maj 2024
Dear Amanda,we thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score!!! Thank you!We are extremely happy that you loved your stay and we all hope to welcome you back soon!MAMA LOVES YOU

6/10 Okay

Junior

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I stayed at this hotel in Rome, and the experience was okay. However, the staff is very careless. Every time we went to the restaurant, it took a long time to get served. Sometimes we ordered items that never came to the table, but the system marked them as served. This happened more than once on different days. Additionally, the mattress in our room was sunken in the areas where people sleep, meaning your back was very low, and your legs and head were elevated, causing neck pain in the morning. In conclusion, the hotel is okay and has a nice theme, but they need to improve their customer service.
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Gustavo

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its a good property if you are traveling with a pet, located near a train station and very friendly people.
Overnattede 3 nætter i maj 2024
Svar fra Enrica Front Office Shift Leader den 20. maj 2024
Dear Gustavo,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!!!We are so happy you loved your Mama Shelter and we truly hope you would like to come to Mama Shelter again!MAMA LOVES YOU

8/10 Udmærket

Dinique

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a really quirky and interesting hotel, very clean, and the staff desk staff were very helpful. The one weird thing was that I left the "do not disturb" sign out for my whole one-week stay and someone came in and cleaned the bathroom and replaced towels that were not on the floor while I was out one day.
Overnattede 7 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 25. maj 2024
Ciao Dinique :)Thank you so much for being with us and to review our hotel.We are happy you appreciated the MAMA Experience and we want to thank you also for the minor negative aspects that we are going to take as a reason for further improvement.See you soon!MAMA Loves you! 3

10/10 Fremragende

Jeremy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L’hebergement a beaucoup de charme, on est un peu excentré de l’hyper centre à pied, mais heureusement il y’a un métro à 2mins à pied qui nous emmène en 10mins dans tout l’hypercentre. Les chambres sont confortables, seul bémol les gel douche, savons… fournis ne sont pas vraiment au niveau
Overnattede 4 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 10. maj 2024
Dear Jeremy,thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score, thank you!!!We are incredibly happy that you loved your stay and loved the charme of Mama Roma. :)For what concerns the amenities in the bathroom, has Mama has a green heart, we provide a more sustainable soap, an ALL IN ONE solution that perfectly works as shampoo, hair conditioner and body wash.We truly hope that shall you visit the Eternal City again you would like to come to Mama Shelter once more, we can't wait to welcome you back!MAMA LOVES YOU

10/10 Fremragende

Gijsbert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Enrica Front Office Shift Leader den 8. maj 2024
Dear Gijsbert,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!We are super happy that you had an amazing stay and we hope we can welcome you back again soon!MAMA LOVES YOU

2/10 Forfærdeligt

Sayyed

Overnattede 3 nætter i maj 2024

10/10 Fremragende

Binimol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 3 nætter i februar 2024
Svar fra Enrica Front Office Shift Leader den 4. maj 2024
Dear Binimiol,we very much appreciate your time spent reviewing your recent experience at Mama Roma and rating us with the best score!We are extremely happy that you loved your Mama Experience and we truly hope to welcome you back soon again!MAMA LOVES YOU

10/10 Fremragende

Elizabeth

The staff is very friendly and very helpful
Overnattede 4 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 1. maj 2024
Ciao Elizabeth :)thank you so much for choosing MAMA Shelter and to review us with such an high score.We are super happy you enjoyed your experience with us and we can't wait to see you again.A presto!

10/10 Fremragende

Lance

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived and they were very helpful. Buffet breakfast was extensive and great. Room was awesome.Very modern. Rooftop was nice. Concierge desk very Accommodating and helpful Close to Vatican and metro we would stay again
Overnattede 2 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 1. maj 2024
Ciao Lance :)Thank you so much for the time you spent reviewing our hotel!We are super happy you enjoyed the MAMA experience and we can't wait to see you here for your next stay in the eternal city!A presto!

6/10 Okay

Angela

Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 22. maj 2024
Dear Angela,we thank you so much for your time spent reviewing your recent experience at Mama Roma. :)We are happy to know that your overall stay was good.The Mama Gang can't wait to welcome you back soon!MAMA LOVES YOU

8/10 Udmærket

Derek

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
It was a good stay at the hotel, but a pity that the spa and wellness centre was closed for repairs.
Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 30. apr. 2024
Dear Derek,we thank you so much for your time spent reviewing our Mama Roma and rating us with a a super score!!!We are extremely happy that you loved your stay. :)We totally understand that the extraordinary, yet necessary, closure of our Mama Bath might have affected your stay experience. We thank you deeply for your kind comprehension on this matter. :)We truly hope that shall you come to Rome again you would love to visit Mama Shelter again!The Mama Gang can't wait to welcome you back!MAMA LOVES YOU

6/10 Okay

Anneli Maria Sofia

Synes godt om: Overnatningsstedets tilstand og faciliteter
Ordered vegan food in advance but they had no idea. For the second day they had vegan butter (which I had to take to our room) and a tiny yogurt. No vegan cheese or ham. No vegan milk to find.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Lutz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 30. apr. 2024
Dear Lutz,thank you so much for your time spent reviewing our Mama Roma and for your incredible rate. :)We are extremely happy that you loved your stay and here at Mama Roma we are all looking forward welcoming you back!MAMA LOVES YOU

10/10 Fremragende

Ivan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is close to the train station. Easy access to the Vatican (walking distance 15 min).
Overnattede 3 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 29. apr. 2024
Dear Ivan,thank you so much for your time spent reviewing our Mama Roma.Wow, you rated us with the best score!!!Thank you so much!!!Shall you visit Rome again we totally hope to welcome you back.Arrivederci. :)MAMA LOVES YOU

10/10 Fremragende

Nerelyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cute quirky hotel with fantastic service & great breakfast options
Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 28. apr. 2024
Dear Nerelyn,we really appreciate your time spent reviewing your recent experience at Mama Roma.We are extremely happy that you loved everything about your stay appreciating especially the service of our amazing staff and the breakfast options. :)We truly hope that shall you wish to visit Rome again you would like to come to Mama Shelter once more.The Mama Gang can't wait to welcome you back!Arrivederci. :)MAMA LOVES YOU

10/10 Fremragende

Frederic

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nous avons ete surclassé avec peut-être les deux meilleures chambres 25m2 plus une très grandes terrasse au dernier étage. la literie est excellente et l hotel est calme. le petit déjeuner est copieux.
Overnattede 5 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 27. apr. 2024
Dear Frederic,we thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score! Thank you!!!We are extremely happy that you loved your Mama Experience and appreciated the free room upgrades. :)We truly hope to welcome you back soon again!MAMA LOVES YOU

10/10 Fremragende

BABETTE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the Vatican
Overnattede 2 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 24. apr. 2024
Dear Babette,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!We are incredibly happy that you had a perfect stay and appreciated, especially, the proximity of our hotel to the Vatican.Shall you visit the Eternal City again, we truly hope you would love to come and visit us again, the Mama Gang can't wait to welcome you back. :)Arrivederci!MAMA LOVES YOU

8/10 Udmærket

Femmy

Rejste med familie
Synes godt om: Service og personale
Gezellig, levendig hotel, rooftop heerlijk, binnentuin, lekker om even bij te komen na dag in drukke stad, zwembad was niet open helaas.., kamers zijn prima
Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 23. apr. 2024
Dear Femmy,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a great score. :)We are incredibly happy that you loved your stay and had an amazing Mama Expereience. :)We totally understand that the extroardinary, yet necessary, closure of our Mama Bath might have influenced your stay. We deeply thank you for your kind comprehension on that. :)We truly hope that shall you visit Rome again you would like to come to Mama Roma again and enjoy another wonderful experience! :)MAMA LOVES YOU

8/10 Udmærket

Jonna

Rejste i en gruppe
Synes godt om: Rengøring
A little conflicted. But would have to say more style over substance. Check in was friendly and easy and quick. Hotel room was big and spacious. Location walking distance to everything. Down side. Went to get coffee after arriving early. Directed to sit in lobby of restaurant and told she would take care of us. No one ever came back. We looked around. Nothing. We left after 20 minutes of not being served. Decided to try our luck at roof top. Cold night. No heaters. Seated quickly but took 10 min for someone to take our order. Happy hour not clear so if explained would not have ordered food as well. Had to ask twice in 10 minutes to get 2 glasses of wine. It was not busy. Asked for bill and showed voucher. Was first told to see manager, but then said server would take care of. We waited. We had to get up and go to cash to pay as never came back. Cafè across corner can serve 10 at once. And quick. Mama shelter needs better staff training for restaurants. No coffee/ tea facilities in room. Could not get kettle so had to buy my own as restaurant only opens at 0700. One garbage can in room. Masks were odd. Overall great location but would suggest you just sleep and get out to the eternal city.
Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 21. apr. 2024
Dear Jonna,we thank you so much for your time spent reviewing our Mama Roma and rating us with a very positive score.We totally thank you for your honest feedback about our restaurant and bar services. We will share it with the team as a way to improve our services and offers and make your next stay better. We are saddened to know that our service did not meet your expectations as at Mama Shelter our guests' satisfaction is our main priority.The masks in the room are used to make fun and they are at standard at Mama Shelter. :)We totally hope that shall you visit Rome again you would still like to come to Mama Roma again, we can't wait to welcome you back!MAMA LOVES YOU

8/10 Udmærket

Mario Francesco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff and servicing, rooms spacious and well equipped. Quirky design interesting and engaging. Only criticism is evenings in restaurant far too noisy. Presence of DJ very distracting and made it impossible to have dinner conversation. On request we were quickly moved to Pizzeria area (thankfully not too busy during our visit) which was slightly quieter but music still intrusive.
Overnattede 3 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 21. apr. 2024
Dear Mario Francesco,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a high score!We are extremely happy that you enjoyed your stay and appreciated, especially, the kindness of our staff and our quirky design. :)We thank you for your honest feedback about the live music and dj set. As Mama Shelter we have the standard to host live music and dj set on Thursdays, Fridays and Saturdays. :) We are happy to know that as soon as you requested assistence to our Gang we helped you promptly and found a more suitable table for you. :)Dear Mario Francesco we truly hope that shall you wish to visit Rome again you would love to be our guest again, the Mama Gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful. Would definitely stay at Mama Shelter again!
Overnattede 9 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 19. apr. 2024
Ciao Jennifer :)Thank you so much for the time you spent reviewing our hotel.We are glad you enjoyed your stay with us and that you appreciated our staff!Hope to see you soon here :)MAMA Loves You! 3

10/10 Fremragende

Emma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très proche du métro et du Vatican, avec un personnel jeune, dynamique et professionnel.
Overnattede 4 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 19. apr. 2024
Ciao Emma :)Thank you so much for the time you spent reviewing our hotel.We are glad you enjoyed your stay with us and that you appreciated our staff!Hope to see you soon here :)MAMA Loves You! 3

10/10 Fremragende

Ian Matthew, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff who go above and beyond to make you welcome and feeling like VIP! Well appointed and comfortable rooms. Ultra clean and welcoming. Fitness facilities are great. Great café and bar. Note: I am in Rome often for work and leisure - This is my new go-to for each visit. Home away from home :)
Overnattede 6 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 18. apr. 2024
Dear Ian,we thank you so much for your time spending reviewing our Mama Roma!Wow, you rated uswith the best score!Thank you!!!We are so happy that you truly loved your stay and had an amazing Mama experience loving the comfy rooms and, most importantly the way our staff made you feel. :) The best compliment we could receive is that you felt at home!We truly hope that shall you visit Rome again you would like to come to Mama Shelter once more!The Mama Gang can't wait to welcome you back!!!MAMA LOVES YOU

8/10 Udmærket

NGUYET

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like: near metro, walkable to the Vatican museum, welcome drink. Didn’t like: no shampoo and did not give me any upgrades for the group booking of 7 rooms
Overnattede 4 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 18. apr. 2024
Dear Nguyet,we thank you so much for the time spent reviewing our Mama Roma and rating us with such a positive score. :)We are extremely that you had a very pleasent stayand loved the location of the hotel and the welcome drink. :)All our rooms have ALL IN ONE soap amenities which is a solid soap that works as shampoo, hair conditioner and body wash. :)For what concerns room upgrades, those are always upon hotel availabilities and cannot be guaranteed. :)We hope that shall you wish to come to Rome once more you would like to visit us once more. :)The Mama Gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Fremragende

Lita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was excellent, clean and quiet. The staff was very helpful, and the restaurant had excellent food and coffee. It was just a minute walk from the metro station and bus stop, so very easy to get around to everything within 10-20 minutes at most. It’s a nice quiet neighborhood away from all the tourists.
Overnattede 5 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 16. apr. 2024
Dear Lita,we thank you very much for your time spent reviewing our Mama Roma with the best score!!!We are really happy that you loved your stay and appreciated especially the location of Mama Roma and, of course, the kindness of our helpful staff. :)We truly hope that shall you visit Rome again you would love to come to Mama Shelter once more!MAMA LOVES YOU

8/10 Udmærket

Marcy

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at bar in pizzzeria weren’t very friendly.
Overnattede 3 nætter i april 2024
Svar fra Vito - Front Office Shift Leader den 19. apr. 2024
Ciao Marcy :)Thank you so much for the time you spent reviewing our hotel. We are glad you enjoyed your stay and we apologize if you didn't feel the Gang spirit. We are sure you will be able to enjoy it in your next stay with us!MAMA Loves you! 3

10/10 Fremragende

Jenna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cannot say enough nice things about this stay. I don't travel much, they made everything SO EASY and SO NICE. The restaurant in the hotel is PHENOMENAL. The staff were KIND and HELPFUL. The room and furniture and common spaces and finishes are VERY high end. Will recommend to every person going to Rome. Oh and the LOCATION is 10 minutes from the Spanish Steps via metro. And it's right next to Bonci? Amazing.
Overnattede 7 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 15. apr. 2024
Dear Jenna, we thank you so much for your time spent reviewing our Mama Roma. :)Wow, you rated us with the best score!!! Thank you!!! We are extremely happy that you loved eveything about your stay, from the location to the kindness of our helpful staff!Our Mama Gang can't wait to welcome you back!MAMA LOVES YOU

8/10 Udmærket

Anja

Overnattede 4 nætter i april 2024
Svar fra Enrica Front Office Shift Leader den 4. maj 2024
Dear Anjia,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a great score!We are extremely happy that you loved your experience. :)We truly hope to welcome you back here soon!MAMA LOVES YOU

10/10 Fremragende

Björn, Muenster

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top Hotel with friendly staff
Overnattede 9 nætter i marts 2024
Svar fra Enrica Manno Front Office Shift Leader den 13. apr. 2024
Dear Bjorn,we very much thank you for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and truly appreciated the kindness of our staff!We hope that shall you visit Rome again you would like to visit Mama Roma once more, the Mama Gang can't wait to welcome you back again!MAMA LOVES YOU

10/10 Fremragende

Leyvi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service. They took their time to give instructions. Always ready to help. The only downside is the lack os space in the room because the bed is at the centre of the room. Other than that, it’s all great!
Overnattede 4 nætter i april 2024
Svar fra Enrica Manno Front Office Shift Leader den 13. apr. 2024
Dear Leyvi,we thank you for your time spent reviewing our Mama Roma and your recent experience with the best score. :)We are extremely happy that you loved your stay and really felt cuddled from the kindness of our helpful staff. :)We truly look forward welcoming you back again soon!MAMA LOVES YOU

4/10 Dårligt

Tami

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We arrived with high expections, but this hotel just not as good as it looks like. We receiced mail about their bed and mattrass options and we choosed the hotel just because of the pool that we wanted to enjoy after long walks in the city. Instead of that there were no pool (under construction but when i checked the official site it was till the end of March Only) and they offered us welcome drink to make us feel better. Yes welcome drink instead of spa and pool in a 4star hotel, when you pay such a lot. We complained after the second night about the mattrass which is soft and our back hurts, they said they will change the mattrass... but nithing changed and we spent 7 nights with back pain. After booking and also before the arrival I sent an email to ask for a silent room, and surprisly we've got the one which facing the street with dog barks, car beeping etc.... the roof was closed so no options to be there and get a drink ( they said its the season, but its april and there is 24 °c and sun). In general the hotel doesnt give anything under the name of constraction or season that makes this place different from other cheaper hotels. The staff was super nice and Rome is beautiful,but its not what you are paying for.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Tamara, Richmond

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very professional. They helped us with whatever we needed. We were able to eat in the restaurant. They gave us ideas. As for things to do, they always greeted us and anything we needed extra like pillows and towels. They always saw that we had it. I was very well pleased with my stay
Overnattede 5 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 6. apr. 2024
Dear Tamara,we very much appreciate your time spent reviewing your recent experience at Mama Roma.Wow, you rated us with the best score. Thank you!!!We are extremely happy that you loved your stay and appreciated especially the the kindness and proactivity of our professional staff. :)I will personally share your feedback with the team as a true appreciation for the hard work they do everyday to ensure the highest customer service standards to our guests. :)The Mama Gang truly hopes to welcome you back on your next trip to the Eternal City. Arrivederci!MAMA LOVES YOU

6/10 Okay

TONY

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Très bon emplacement pour l'accès au métro et la place saint pierre. Hôtel propre. Surclassement mais grosse déception. Chambre au 5 étage mais bruit extérieur le WE très gênant...les fenêtres ne sont pas assez performantes. matelas creusé. Pour le reste hôtel ok
Overnattede 3 nætter i marts 2024
Svar fra Enrica Manno Front Office Shift Leader den 13. apr. 2024
Dear Tony,we very much thank you for your time spent reviewing our Mama Roma. :)We are truly happy that you appreciated your overall stay and the location of the hotel. :)We are saddened however to know that you experienced issues with the noise coming from the street especially because our rooms at the highest floor are the most quiet ones. Has this been reported to the reception? Because the team might have helped you with a room move or simply asking the technician to double checked that you room's windows had no damage.We hope, anyway, that shall you wish to visit Rome again you would like to visit Mama Roma once more, the Mama Gang can't wait to welcome you back again!MAMA LOVES YOU

6/10 Okay

jasminka

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The property is quite of bit of walk from Vatican. Map looks deceiving so you would need a cab that costs about $17 to ride it to Vatican. Property did not have any coffee in the rooms. Rooms were not properly wacumed found broken nails on the floor. Unfortunately we noticed this when we were leaving so that was not addressed. Spa and pool were under construction and the restaurant on the roof is closed even though it let you book a table online so check before you assume you having lunch planned. Staff was wonderful And very friendly. Overall average hotel with very unique room setup and interesting decor.
Overnattede 1 nat i marts 2024
Svar fra Enrica Front Office Shift Leader den 3. apr. 2024
Dear Jasminka,we very much appreciate your time spent reviewing our Mama Roma and your overall experiemce. :)We are happy to know that you appreciated our funcky style and deco as well as the extremely kind staff.We are however very saddened to know that there had been issues with the cleaning of the room. If we had know that in advance we would have surely reported this to our housekeeping team. We will anyway investigate this and we thank you for your feedback on this matter. :)We truly hope that shall you visit Rome again you would like to come to Mama Roma once more.The Mama Gang can't wait to welcome you back again!Arrivederci. :)MAMA LOVES YOU

10/10 Fremragende

Timothy, Ladera Ranch

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was extraordinary! The reception was wonderful, and we had really great pizza from their restaurant. The room was big, restroom was clean and modern, bed was comfortable, and overall a great stay! The street was loud, and we wanted the windows open for the air, so we got used to it.
Overnattede 1 nat i marts 2024
Svar fra Enrica Front Office Shift Leader den 3. apr. 2024
Dear Timothy,we very much appreciate your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and had an amazing Mama Experience appreciating, especially, the comfy room, the kindness of our staff and, of course, our delicious pizza. :)We are saddened to know that noises from the street were earable. Had this been reported to the front desk in order to help you eventually with a room move?We hope that despite this you would love to come and visit us once more during your Roman holidays!The Mama Gang can't wait to welcome you back again!!!MAMA LOVES YOU

10/10 Fremragende

Jorge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff !
Overnattede 4 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 27. mar. 2024
Dear Jorge,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and appreciated, especially the friendliness of our staff!The whole team really looks forward welcoming you back soon!MAMA LOVES YOU

10/10 Fremragende

Gerardo, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel has a character and great atmosphere!
Overnattede 7 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 25. mar. 2024
Dear Gerardo,we very much appreciate your time spent reviewing our Mama Roma!We are increibly happy that you had a great stay and loved the Mama Vibes!The Gang can't wait to welcome you back!!!Arrivederci. :)MAMA LOVES YOU

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Rooftop bar and restaurant closed as well as the pool and spa.
Overnattede 4 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 23. mar. 2024
Dear Chris,we thank you for your time spent reviewing our Mama Roma and rating us with such a high score!We are happy that your overall stay was positive. :)We totally understand that the extraordinary closure of our Mama Bath may have affected your stay, even though these renovation works are needed to keep high our standards. We hope, anyway, that the gift from our Mama Shop has been appreciated. :)Dear Chris, the Mama Gang sincerely hope that, shall you visit the Eternal City again, you would love to come to Mama Roma once more!The gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Fremragende

Ursula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super Hotel - jung und dynamisch. Super Konzept, schöne Zimmer, coole Bar 😄 sicher wieder!!
Overnattede 3 nætter i marts 2024
Svar fra Enrica Front Office Shift Leader den 21. mar. 2024
Dear Ursula,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you had an amazing stay and fell in love with your room and our bar. :)We totally hope that shall you visit the Eternal City again you would like to be our guest once more. :)The Mama Gang can't wait to welcome you back!Arrivederci. :)MAMA LOVES YOU