Dear Henrik,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We have noted all your comments and rest assured that we will take any action we feel is required.We hope you will visit us again. Sincerely,Davide Grilli, General Manager

Dear LauThank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.I hope we will have the opportunity to welcoming you again in Rome.Kind Regards,Davide Grilli, General Manager

Kære melanie,Tak fordi du tog dig tid til at dele din feedback om dit seneste ophold med os.Vi er glade for at høre, at du generelt nød dit ophold hos os. Vi har noteret alle dine kommentarer og er forvisset om, at vi vil tage enhver handling, vi føler er påkrævet.Det er vores mål konsekvent at levere kundetilfredshed, og din feedback er meget vigtig for os.Endnu en gang sætter vi pris på, at du tog dig tid til at dele dine kommentarer med os, og vi håber at se dig på Crowne Plaza Rome St. Peters igen i fremtiden.Med venlig hilsen,Davide Grilli, General Manager

Dear catrine, Thank you very much for your review and to have chosen the Crowne Plaza Rome-St. Peter’s. We are glad to know that overall we met your expectations and that you loved the service that we pride ourselves in delivering to our guests. We have discussed the points you raised (home scent int he room without knocking) with our Housekeeping and as a result we are confident they will be more vigilant to be sure that similar inconvenience will not be repeated in the future and they will take the necessary steps to continue to improve their services. Enjoying our food and beverage offer whilst staying at the Crowne Plaza Rome St. Peter’s is very much part of the overall experience so we will continue to work hard. Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future. With best regards, Davide Grilli, General Manager

Dear Jane Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope we will have the opportunity to welcoming you again in Rome. Kind Regards, Davide Grilli, General Manager

Dear Helle, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Davide Grilli, General Manager

Mange tak for din anmeldelse af vores hotel. Jeg er glad for at høre, at du nød dit ophold hos os. Det er noget, vores personale sætter en stor ære i, så vi værdsætter din feedback. Vi håber, at du vil besøge os igen. Med venlig hilsen Davide Grilli, General Manager

Mange tak for din anmeldelse af vores hotel. Jeg er glad for at høre, at du nød dit ophold hos os. Det er noget, vores personale sætter en stor ære i, så vi værdsætter din feedback. Vi håber, at du vil besøge os igen. Med venlig hilsen Davide Grilli, General Manager

Tak for dine kommentarer, hvor du henledte vores opmærksomhed på din oplevelse, mens du var gæst på Crowne Plaza Rome St. Peter's! Vi beklager ulejligheden, du stod overfor under dit ophold, da det ikke er op til vores normale standarder. Vi ved, at hver opholdsoplevelse er forskellig, og vi tager altid enhver feedback alvorligt. Vi har videresendt dine kommentarer til vores chef for dep. til gennemgang. Vi ved, at de deler den samme vision om at give den bedst mulige gæstoplevelse, og vi er sikre på, at de vil tage de nødvendige skridt for at fortsætte med at forbedre deres kvalitet og sikre, at lignende situationer kan undgås i fremtiden. Vi anbefaler altid vores gæster at kontakte og rapportere med det samme, mens ethvert problem opstår under opholdet, så vi kan reagere og løse problemet. Vores mål er, at enhver gæst, der besøger os, nyder deres ophold så fuldt og så rig som muligt. Vi stoler på, at hvis du nogensinde vender tilbage til Rom, vil du overveje at give os en mulighed for at imødegå din kritik ved at besøge os igen. Vi forsikrer dig om, at vores team vil gøre deres yderste for at udtrykke en velkomst og et ophold, som du vil huske af de rigtige grunde. Med venlig hilsen, Davide Grilli

Dear Sara Elisabeth Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope we will have the opportunity to welcoming you again in Rome. Kind Regards, Davide Grilli General Manager

Kære Annett, Tak for din positive feedback efter dit nylige ophold hos os! Vi er meget glade for at vide, at du fandt vores hotel smukke og overbevisende. Dine råd og forslag vil være til stor hjælp for fremtidige gæster for at få mere kendskab til placering og forbindelser. Det er vores mål at konsekvent give kundetilfredshed, og dine kommentarer er meget vigtige for os. Vi håber meget at have mulighed for at byde dig velkommen til Crowne Plaza St. Peters på dit næste besøg i Rom! Med venlig hilsen Davide Grilli, General Manager

Dear Anja, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. With best regards, Davide Grilli, General Manager

Kære michael, Mange tak for din anmeldelse af vores hotel. Det glæder mig at høre, at du nyder dit ophold hos os. Det er noget, vores medarbejder er stolt af, så vi sætter pris på din feedback. Vi håber, du vil besøge os igen. Med venlig hilsen, Davide Grilli, General Manager

Tak for din anmeldelse og for at have valgt vores Crowne Plaza Rome St. Peter! Vi er glade for at læse at du elskede vores hotel og Det samlede vi mødte op til dine forventninger. Med hensyn til bar personale jeg har videresendt dine kommentarer og diskuterede de punkter, du har rejst til vores restaurantchef og som et resultat, vi er overbeviste om, at de vil være mere på vagt for at være sikker på, at lignende besvær ikke vil blive gentaget i fremtiden, og de vil tage den nødvendige skridt til at fortsætte med at forbedre deres tjenester. Vi håber at få mulighed for at byde dig velkommen tilbage til vores Crowne Plaza i fremtiden. Med venlig hilsen, Davide Grilli, General Manager

Tak så meget for din anmeldelse af vores hotel. Jeg er glad for at høre du har nydt dit ophold hos os. Det er noget vores medarbejdere sætter en ære i, så vi sætter pris på din feedback. Vi håber du vil besøge os igen. Med venlig hilsen, Davide Grilli, General Manager

Tak så meget for din anmeldelse af vores hotel. Jeg er glad for at høre du har nydt dit ophold hos os. Det er noget vores medarbejdere sætter en ære i, så vi sætter pris på din feedback. Vi håber du vil besøge os igen. Med venlig hilsen Davide Grilli, General Manager

Thank you for your comments, in which you drew our attention to your experience while guest at the Crowne Plaza Rome St. Peter's! Regarding the location allow me to put on record that the Hotel offers a regular shuttle bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to Vatican Museum & St. Peter's Basilica (nearest underground Ottaviano) in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition, as you mentioned, Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. The Crowne Plaza Rome-St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, pool bar, Spa, tennis courts, large comfortable bedrooms and extensive free parking facilities. By reading your review we see that you didn’t’ find shops, restaurants, bars, cafes and supermarket available in a small village 300 meters on our left hand side. We do hope to have the opportunity to welcome you back to our Crowne Plaza in the future and to restore your faith in the hotel and us. With kind regards, Davide Grilli, General Manager

Dear Henrik, Thank you for your comments, in which you drew my attention to your experience while guest at Crowne Plaza Rome St. Peter's! We are thrilled to hear that we met your expectations and happy to learn you appreciation about the cleanliness of the room and facilities. On the other hand we apologize for the inconvenience regarding the service. Rest assured that I have forwarded your comments and discussed the points you have raised with my Heads of Dep. and as a result I’m confident they will be more vigilant to be sure that similar inconvenience will not be repeated in the future and they will take the necessary steps to continue to improve their services. Looking forward to welcome you back to stay with us again in the near future. With kind regards, Davide Grilli, General Manager

Dear Vivian, Thank you for your review, in which you drew my attention to your experience while guest at Crowne Plaza Rome-St. Peter's! First of all we do apologize if your experience did not live up to expectations. We are sorry to read that you missed completely to mention the last renovation and refurbishment in a new contemporary style of the lobby, reception, restaurant, relaxing area and the bar (we have already refurbished some bathroom and they look fabulous). Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review.We know they share our vision of providing the best guest experience possible, and we are confident they will take the necessary steps to continue to improve their services. We hope that one day you will decide to visit us again so that I and my team can offer you a welcome and stay that you will remember for the right reasons. With kind regards, Davide Grilli – General Manager

Thank you for your feedback following your recent stay with us. We are very happy to read that you loved our hotel and the we met your expectations. Regarding the cost of the drinks I wish to highlight that prices are comparable to all Bar & Restaurants in Rome and Continental Europe of the same level. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager

Kære Steen, Tak for din positive feedback efter dit seneste ophold hos os. Jeg er glad for at høre, at vi mødte dine forventninger, og at du havde en god oplevelse. Vi håber at få lejlighed til at byde dig velkommen tilbage til Crowne Plaza St. Peters på dit næste besøg i Rom! Med venlig hilsen Davide Grilli, General Manager

Dear Diana,Thank you for your pleasant comments following your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.I am thrilled to hear that you enjoyed your stay, and that your overall impression of our hotel was great.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,AugustaGuest Relations Team

친애하는 수남님께,크라운 플라자 로마 - 세인트 피터스에 대한 귀하의 리뷰에 진심으로 감사드립니다.귀하께서 저희와 함께 즐거운 시간을 보내신 것을 알게 되어 기쁘게 생각하며 귀하의 피드백을 진심으로 소중하게 생각합니다.우리를 다시 방문하시기 바랍니다.감사합니다,아우구스타게스트홍보팀

Dear DARSHAN,Thank you for your pleasant comments following your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.I am thrilled to hear that you enjoyed your stay with us.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,FrancescaGuest Relations Team

Querida Maria,Gracias por tomarse el tiempo de compartir su experiencia sobre su reciente visita a nuestro Crowne Plaza Rome - St. Peter's.Nos esforzamos por brindar a nuestros huéspedes una experiencia cómoda y agradable, y estamos encantados de haber podido superar sus expectativas. Agradecemos sus comentarios y esperamos darle la bienvenida nuevamente a nuestro hotel en el futuro.Atentamente,FrancescaGuest Relations Team

Dear Mehdi,Thank you for your pleasant comments following your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.I am thrilled to hear that you enjoyed your stay.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,FrancescaGuest Relations Team

尊敬的客人，非常感谢您对罗马圣彼得皇冠假日酒店的评论。我很高兴得知您在我们这里过得愉快，我们非常重视您的反馈。我们希望您能再次访问我们。真挚地，弗朗西斯卡宾客关系团队

Dear John,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to learn you enjoyed your stay with us and we truly value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Cher Mario GérardoMerci pour vos agréables commentaires suite à votre récent séjour et pour avoir choisi notre Crowne Plaza Rome - St. Peter’s.Je suis ravi d'apprendre que vous avez apprécié votre séjour.Ce fut un plaisir de vous accueillir parmi nous et nous espérons vous accueillir à nouveau à l'avenir.Avec mes meilleures salutations,AugustaGuest Relations Team