Dear Micheal, Thank you for this great feedback, assigning us the maximum score. We are so enthusiastic to know your experience with us has been amazing. Our mission is to meet and if we could exceed all our guests’ needs and expectations. We really appreciate you enjoyed the international choice of fresh food available we offered for breakfast, the professionality and care of our staff member and our strategic position, close to the most important roman attractions. Least but not last the choice of the most comfortable pillow and mattress has a primary importance to us, to guarantee the best sleep and relax to all our guests. We look forward to welcoming you in a near future to repeat a great experience Best regards Francesca Strolighi Best Western Plus Hotel Spring House

Thank you Enric, Hope to welcome you again !

Thank you !!, Hope to welcome you again ! The staff

Dear Analyn, thank you for taking the time to post a review regarding your stay at Best Western Plus Hotel Spring House. We are pleased to know that everything was up to your expectations and we hope to have the opportunity to welcome you back. Warm regards, Mana Radofa Customer care specialist

Dear John, Thank you for choosing and for recommending our hotel to other travelers! We really hope to have the opportunity to welcome you back again! Yours sincerely, Mana Radofa Customer care specialist

Dear Ronni, thank you very much for staying with us while travelling through Europe, we appreciate your feedback. We hope you had a good trip back home. The entire team is happy to see that you had a good time with us and it would be a great pleasure for us having you back on another journey to Rome. If there is anything else in the meanwhile we may assist you with please do not hesitate to contact us at any time. Greetings from Spring House team ,Mana Radofa Customer care specialist

Dear Karsten, it is so great to know that you had a fantastic stay with us! thank you for sharing it with the other travelers. The Staff is grateful for your appreciation and wish to have the chance to welcome you back very soon. We are happy to inform you that we have a wellness area which is bookable for exclusive use.There is no pool but the sauna an steam room which are very relaxing after a long day walking around the city. Thank you for giving the maximum score to our property,it means that you did appreciate all our services like our breakfast,our American Bar... our location , close to the vatican and the comfort and cleanliness of our rooms. Thank you again for your time Karsten, it is very kind of you. Best regards, Mana Radofa Customer care specialist

Dear Samuel,we thank you for your review.We want to thank you also for your kind feedback during the check out, we are really glad that you enjoyed the service received from all our staff, for the cleanliness and for the beautiful room on the highest floor. We are sure you appreciated the late check out we allowed in order to give you a better experience with us.Best regards,Best Western Spring House