Thank you for your feedback, Fie Cathrine Støttrup. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Please know that this does not align with our usual standards, and we take your feedback very seriously. We are committed to providing a clean and hygienic environment for all our guests, and we've taken immediate action to ensure such situations are rectified promptly. The text message you received about checking out was an automated notification from our system. We genuinely intended to offer you an alternative space that addresses your concerns and ensures a more comfortable experience for you. Your feedback is invaluable to us as it helps us identify areas for improvement. Thank you for bringing these points to our attention. If you consider giving us another opportunity, we would be delighted to welcome you back at any of our 40+ locations worldwide.

Hello Lis, thank you for leaving a comment following your visit. It's very nice to read that you enjoyed your Parisian stay at our hotel. Its location in the heart of Montmartre and our team enabled you to enjoy the full experience of Parisian life. We'll be sure to pass on your compliments to them. We look forward to welcoming you again soon.

Hello Sarah, thank you for your review. We hope we can meet you again at any Sonder City!

Thank you for your nice rating, Sara. We're happy you appreciated your stay with us. Hope to see you soon.

Dear guest, We are so delighted that your stay was up to your expectations. We hope to have the pleasure of welcoming you back soon. Kindest regards

Thank you ! Your satisfaction is our Number one reward. Thanks for your encouragements. We look forward welcoming you again. With our warmest regards

Hello Renee. We thank you for your kind message. We are delighted to hear that you had a pleasant and comfortable stay with us. We will share your wonderful message to our team for an excellent service that you received from them. It was a pleasure to host you and we hope to welcome you back again soon.

Thank you for staying with us, Shansayan. We would love to know and hear more about your stay. We’re here for you, 24/7 in case you need any further assistance. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Hi Erika, thank you for taking the time to share your feedback with us. We try to convey as much details and information as we can in all of our online listings and booking platforms including our location and where we are situated in a vibrant lively district of Pigalle and Montmarte where there are times the shops, restaurants cause a noise. In the future, you may ask for earbuds and noise machine that are available to make you stay most comfortable. We are actively using your feedback to improve our services in all aspects and we hope to have an opportunity to welcome you back to Paris or any other Sonder city in the future.

Hi Rachelle. We are delighted to hear that you enjoyed your stay with us. We are excited to hosting you again in your future travel to Paris and to experience the comfort of your Parisian home at Sonder.

Hello Lily. We thank you for your message. We are delighted to hear that you had a pleasant and comfortable stay with us. Our vibrant location is such a convenience to our guests being close to Pigalle square and many tourist destinations especially the historic district of Montmarte. It was a pleasure to host you and we hope to welcome you back again, soon.

Thank you for rating your stay with us, Momoko. We hope that you had a nice and comfortable stay with us. We are excited to hosting you again in your future travel to Paris and to experience the comfort of your Parisian home at Sonder.

Thank you for staying with us, Eirini. We hope that you had a nice and comfortable stay with us. We are excited to hosting you again in your future travel to Paris and to experience the comfort of your Parisian home at Sonder.

Hi Klesta. We appreciate your rating us. We hope that you had a nice and comfortable stay with us. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Thank you for staying with us, Celine. We hope that you had a comfortable and pleasant stay with us. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Thank you for staying with us, Elena. We hope that you had a comfortable and pleasant stay with us. We can’t wait to host you again, soon.

Thanks for your nice rating, Oscar. Hope to welcome you back in Paris!

Hi, your honest feedback is appreciated. We’re sad to hear your stay was not up to expectations. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Junie, nice to read you appreciated your stay with us. Hope to see you soon.

Thanks for this feedback, Alison. Happy to hear you had a pleasant stay with us. Hope to welcome you again in the future.

Hi Ulrik, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

Thank you for reviewing your stay, William! We're happy to hear you enjoyed your stay. We'd love to welcome you back.

Hi Paulo, your feedback is important to us. We’re saddened to hear you didn't appreciate it. We are developing an eco-responsible policy in the management of the cleaning service to limit the impact on the environment. The cleaning is done on request and prior reservations. We hope you’ll consider staying with us again in any of our 40+ cities.

Nous vous remercions pour votre séjour et votre commenatire, Clo. Nous sommes cependant navrés que vous n'ayez pas apprécié votre séjour. Afin de limiter l'impact sur l'environnement, nous avons mis en place une politique éco-responsable dans la gestion du service de nettoyage. Le nettoyage est effectué sur demande et sur réservation préalable avec un supplément. Les serviettes et poubelles sont neanmoins changées tous les jours si besoin. Nous espérons pouvoir vous accueillir de nouveau à Paris.

Hi Anni, your honest review is important to us. It saddens us that your stay fell short of expectations and that your space was disappointing. Please accept our apologies for the scare with the door. Thank you for bringing these maintenance issues to our attention. Our team is working to improve these aspects of this space to ensure guests are more comfortable. Had we known about this during your stay, our team would've been happy to fix these things. You can always reach our support team through our app, call, text, or email. Should you decide to give us another chance, we'd love to make it up to you.

Thank you for the lovely review, Oscar. It's great to hear how much you enjoyed your stay. We look forward to your return to Paris or any of our Sonder cities.

Thanks for this nice rating. We hope to see you soon.

Thank you for your review, Michael. We are delighted to learn your satisfaction on your recent stay with us. Providing the best experience to our guests is one of our top priorities and we are happy that we were able to provide it to you. Thank you again for staying with us and we look forward to welcoming you again soon.

Hi Celin, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Thank you for your kind comments. We're delighted that you enjoyed your stay and we look forward to welcoming you back again soon.