Interiør

Anmeldelser af Libertel Canal Saint Martin

3 out of 5
Libertel Canal Saint Martin
5 Avenue Secretan, Paris, Paris

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 410 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 406 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 107 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 47 af i alt 1003 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sabrina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2023
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. dec. 2023
Chère Madame,Nous vous adressons un grand merci pour votre retour.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir prochainement parmi nous.Cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
perfekt beliggenhed for Paris-besøg
små men velindrettede værelser i god stand, rent og med fremragende service i reception, benyttede tilbud om express morgenmad, som varmt anbefales - god beliggenhed med metro, bus og restauranter/barer tæt på
Overnattede 4 nætter i oktober 2023
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 13. okt. 2023
Kære gæst,Tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os.Det er glædeligt for os at læse du havde et fint og hyggeligt ophold, at kunne lide vores værelser, beliggenheden i vores hyggelige kvarter, og ikke mindst at vores personale gjorde et så godt indtryk.Vi håber på igen en dag at kunne byde dig velkommen igen.Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Benny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ganske fin oplevelse. Hotellet passede godt til vores formål: forlænget weekend i Paris. Hjælpsomt og serviceminded personale.
Overnattede 3 nætter i september 2023
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 6. okt. 2023
Kære Benny.Mange tak for din positive anmeldelse, af dit ophold på Libertel Canal Saint-Martin.Det glæder os stort at du havde et meget behageligt ophold, og at du kunne lide hotellet.Vi ser frem til at byde dig velkommen tilbage på vores hotel i fremtiden.Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Charlotte

Overnattede 3 nætter i september 2023
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 17. okt. 2023
Kære Charlotte,Tak for din anmeldelse og de positive kommentarer om vores hotel!Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber at se dig igen snart,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

2/10 Forfærdeligt

Mari

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No communication service
Really bad hotel
Overnattede 2 nætter i september 2023
Svar fra Bertrand AUBRY, Adjoint de Direction den 6. sep. 2023
Dear Mari,We are sincerely surprised by your comment because your reservation was canceled and you did not stay at our hotel.We therefore believe that there is an error in your assessment.Regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Lisa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Meget venligt personale.
Overnattede 4 nætter i december 2022
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 21. dec. 2022
Kære Lisa.Tusinde tak for din positive anmeldelse af Libertel Canal Saint-Martin .Det er til stor glæde for os at modtage din anmeldelse, og vi er meget begejstrede over at du fremhæver vores personale og generelle service. Vi har som et dagligt mål at alle gæster har et fortrinligt ophold, og vi deler din ros videre, med stolthed, til personalet.Vi håber du fik samlet nogle gode oplevelser sammen under dit ophold hos os.Vi takker for rosen, og minder dig om, at vi altid vil være glade for at se dig igen.Bertrand AUBRY, Adjoint de Direction – Assistant Manager

2/10 Forfærdeligt

Mohammad adnan dad

Overnattede 1 nat i juli 2022
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 5. aug. 2022
Dear Mohammad, We acknowledge with thanks your rating about your recent stay. Sorry your stay was not what we would have liked. We would certainly like to know how we could have improved your experience We look forward to the pleasure of seeing you again in the future. Kind regards, Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Fin service, god rengøring, men noget slidt hotel.
Fin betjening og rent hotel, men noget slidt værelse og bygninger. Trænger til renovering .
Overnattede 2 nætter i maj 2022
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 16. maj 2022
Kære gæst. Mange tak for anmeldelsen af jeres ophold på vores hotel, Libertel Canal Saint-Martin , og for i valgte at booke hos os. Vi ønskede at have opfyldt alle dine krav. Vi modtager gerne dine forslag til, hvordan vi kunne have forbedret din oplevelse. Det vil altid være en fornøjelse at se jer igen. Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Jens

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Godt lille hotel i dejligt alm. beboelsesområde
Overnattede 2 nætter i marts 2022

6/10 Okay

Kamran Mirza

Synes godt om: Rengøring, service og personale
Hotellet var Ok , men havde bedt om badekar , hvilke de havde overset , og ingen ledig så det lidt øv , men venlige og morgenmaden jamen det var meget kedeligt må jeg indrømme det det var meget tørt brød men uger venlig betjening
Overnattede 2 nætter i december 2021
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 22. dec. 2021
Kære gæst Vi takker mange gange for din anmeldelse af dit ophold, hos os. Vi er glade for at læse, du havde et ok ophold hos os, og at du var godt tilfreds med vores hotel. Som angivet i din reservation er særlige ønsker afhængig af tilgængelighed ved ankomst. Vi kan ikke garantere et badekar på forhånd, da vores værelser muligvis allerede er reserveret ved ankomst.. Vi har taget din kommentar omkring morgenmadsbespisningen til os og vil evaluerermed vores køkken om din oplevelse af dette. Vi håber du fik nogle gode oplevelser med hjem i bagagen og vi ønsker dig en god jul og et godt nytår. Vi håber på, at få fornøjelsen af at byde dig velkommen igen en anden gang. Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Preben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggetur til Paris
Et rent, billigt og centrale liggende Hotel. Med bus 26 lige ude fra døren til Gard Du Nord. Metro M2 til alle seværdigheder. Service er helt fin. Vi var 10 personer i 5 dobbeltværelser i 5 dage 11.000 kr.
Overnattede 5 nætter i august 2019

8/10 Udmærket

Frede

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i juni 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
God beliggenhed og venligt personale. Vi var glade for stedet
Overnattede 2 nætter i marts 2019

8/10 Udmærket

Linda

Overnattede 2 nætter i maj 2024

8/10 Udmærket

Nikko

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Though the hotel is small and tight, it was very clean and comfy for its price. Bathroom wasn't the most private as it was only a sliding door (we were a couple so we were personally okay~ might be akward for other pairs) but had a very convient drying bar for towels. Not luggage friendly like most of Paris, but it does have elevators. The true value of it lies in its location. Very good spot that connects to 3 metro lines and 2 major train stations, walkable by the canal/beautiful parks, and lots of choices for a late night bite. definitely recommend!
Overnattede 4 nætter i maj 2024
Svar fra Bertrand AUBRY, Assistant Manager den 18. maj 2024
Dear Sir,Thank you for sharing your experience with us.We are delighted to hear that you found our hotel clean and comfortable, reflecting our commitment to providing a pleasant stay for our guests.While we are pleased to learn that the convenience of our bathroom amenities was satisfactory, we regret to hear that the privacy aspect did not fully meet your expectations. Please rest assured that we are dedicated to the comfort and satisfaction of our guests, and we will take your observation into consideration.It brings us joy to know that our location served as a highlight of your stay, offering easy access to various metro lines and a vibrant late-night dining scene. Our proximity to the beautiful Canal Saint-Martin and the array of nearby parks indeed makes Libertel Canal Saint-Martin a prime spot for our guests to explore the enchanting northern Paris.We are looking forward to welcoming you again. All the best!Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

jesus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Habitaciones bien pero pequeñas. El baño muy bien, limpio y con buen funcionamiento. Pasillos estrechos para moverse con maletas es complicado
Overnattede 5 nætter i maj 2024
Svar fra Bertrand AUBRY, Assistant Manager den 18. maj 2024
Querido señor, Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Nos complace saber que encontró el baño de su habitación a su gusto, tanto en limpieza como en funcionalidad. Esto refleja nuestro compromiso con la higiene y el confort de nuestros huéspedes.Entendemos que el tamaño de las habitaciones puede no cumplir con las expectativas de todos nuestros clientes y lamentamos cualquier inconveniente que esto le haya causado. Nuestro hotel está diseñado para maximizar el espacio y proporcionar toda la comodidad necesaria en el corazón de París, donde el espacio es a menudo limitado.Sabemos que los pasillos pueden resultar un poco estrechos, especialmente cuando se maneja equipaje grande. Agradecemos su comprensión y paciencia al respecto y esperamos que esto no haya menoscabado la calidad de su estancia con nosotros.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Sarah

Rejste med partner
Synes godt om: Rengøring
Karte im Hotel hat nicht mehr funktioniert. Mitarbeiter kam und hat die Tür geöffnet, meinte dann wir können schlafen gehen und jemand kümmert sich drum. Am nächsten Tag nachgefragt, keiner wusste was davon. Danach wurde sich drum gekümmert. Zimmer ist wirklich nur zum schlafen, Sauberkeit war ok.
Overnattede 4 nætter i maj 2024
Svar fra Bertrand AUBRY, Assistant Manager den 18. maj 2024
Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Es freut uns zu hören, dass Sie die Sauberkeit unseres Hauses positiv hervorheben.Wir bedauern sehr, dass es ein Problem mit Ihrer Zimmerkarte gab. Unser Personal bemüht sich stets, derartige Vorfälle schnellstmöglich zu beheben, und wir entschuldigen uns für die Unannehmlichkeiten, die dadurch entstanden sind. Die Ausstattung unserer Zimmer ist darauf ausgelegt, einen komfortablen Aufenthalt zu gewährleisten, und wir hoffen, dass Sie diese Annehmlichkeiten genießen konnten.Für uns ist es stets eine Freude, wenn unsere Gäste den Service unseres Personals schätzen, und wir danken Ihnen für Ihre Anmerkung bezüglich der Kompetenz und Professionalität unseres Teams.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit freundlichen Grüßen,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Roland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 18. maj 2024
Cher Monsieur,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Angela

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room itself is not bad. Clean and decent size. However, a few things: 1. The area is not that practical, a bit far from some of the main attractions/centre 2. The area is also a bit dodgy and I feel a bit unsafe sometimes for a solo traveler like myself 3. Little stairs to go up to the room, not as accessible 4. When I went into the room at night after a long day, was about to take a shower when I noticed that the soap bottle is empty. I complained to the reception the following morning and his reaction was “did you call the reception?”. I mean it was 10:30pm at night, I had a long big day and all I wanted to do is shower and bed. Overall, it’s ok for 1 night stay but I would probably stay in another area in the future.
Overnattede 1 nat i maj 2024
Svar fra Bertrand AUBRY, Assistant Manager den 18. maj 2024
Dear Madam,Thank you for the time taken to share your experience of staying with us.It pleases us to know that you found your room to be clean, reflecting our commitment to providing guests with a comfortable and tidy environment.However, we regret to hear that some aspects of your stay did not meet your expectations. While our hotel is indeed located in northern Paris with proximity to historical sites and public transport, we understand that the centrality may be a concern for some guests and we are always ready to assist with directions and recommendations to enhance the convenience of their visit. We apologize for any unease you experienced regarding the safety of the area; please rest assured that guest security is a top priority for us. Your feedback on the accessibility of the room is also taken into account, and we apologize for any inconvenience caused by the stairs. Regarding the issue with the empty soap bottle, we're sorry for this oversight and the inconvenience it caused. Our staff is available 24/7 to address such concerns, ensuring a swift resolution to any issues that may arise during your stay.We are grateful for your feedback as it helps us to improve our services and guest experience. Please be assured that we strive to maintain high standards of service and guest comfort at all times.We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Makenzie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 18. maj 2024
Chère Madame,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

2/10 Forfærdeligt

Michelle

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay away from this place. The location is next to construction and the hotel did not disclose this information. If they place you in a room facing the street, you will hear the jack hammer early in the morning along with the constant sirens from ambulance since it’s close the hospital. The room is really small and good just for one person…rm 171. It is convenient to subway access but the area is dirty and did not feel safe at night. Stay at your own risk.
Overnattede 3 nætter i april 2024
Svar fra Bertrand AUBRY, Assistant Manager den 18. maj 2024
Dear Madam,Thank you for taking the time to share your review.While we are glad that you found our proximity to the subway convenient, we regret that other aspects of your stay did not meet your expectations.We are truly sorry to hear that the noise from the nearby construction was disturbing. Our location aims to provide guests with easy access to local attractions, and we apologize if the current developments in the area caused any inconvenience. Furthermore, we understand your concerns regarding noise from the street, and we strive to ensure all guests have a restful experience. While our rooms are designed to optimize space and comfort, we regret that you found the room size to be unsuitable for your needs.Ensuring the safety and well-being of our guests is paramount, and we are taken aback by your feelings regarding the area's safety at night. We will take your feedback seriously and discuss it with our team. We are also concerned about your remarks on the cleanliness and condition of our hotel, as we pride ourselves on maintaining high standards. Lastly, we are disheartened to hear that our service did not live up to your expectations, and we will reflect on your comments to continually improve our guest experience.We hope we can provide you with an improved stay in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Maria

Synes ikke om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 18. maj 2024
Chère Madame,Merci d'avoir partagé votre expérience chez nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Awedis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 18. maj 2024
Cher hôte,Merci pour ce superbe commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Tracy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was very nice. The only concern was I could not adjust the temperature or air flow in the room.
Overnattede 4 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 20. apr. 2024
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted that the cleanliness of our rooms, the condition of our hotel, and the quality of service met your high standards and contributed to a positive experience during your time at Libertel Canal Saint-Martin.We do, however, regret to hear of any inconvenience you encountered with the room's temperature control. While our rooms are equipped with air conditioning, we understand that personal comfort levels can vary. For future visits, please be assured that our front desk is available 24/7 to assist with any such concerns, ensuring a comfortable and enjoyable stay.Thank you once again for choosing us and for your kind remarks. Your satisfaction is our top priority, and we are committed to providing a stay that exceeds expectations.We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale
Construction
Overnattede 4 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 16. apr. 2024
Chère Madame, Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que la propreté de nos chambres et la qualité de notre service aient répondu à vos attentes et contribué à rendre votre séjour agréable.Votre retour positif est un véritable encouragement pour toute notre équipe qui s'efforce de fournir un service irréprochable.Votre mention de la construction est notée, bien qu'elle ne semble pas avoir entaché votre expérience globale, et nous en sommes soulagés. La satisfaction de nos clients est au cœur de nos préoccupations et nous sommes heureux de constater que cet aspect de votre séjour a été positif.Nous espérons vous recevoir à nouveau très bientôt pour un séjour en pleine adéquation avec vos attentes.Bien cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room and near a metro which is convenient for every day transportation whilst on holiday! Staff were polite and kind to assist!
Overnattede 3 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 15. apr. 2024
Dear Madam,Thank you for sharing your experience at our resort.We are pleased to hear you found the room clean and appreciated the convenience of our location next to the metro for your daily transport needs. It is also heartening to know that our staff's politeness and readiness to assist made a positive impact on your stay.While we continually strive to deliver the best experiences and are glad you enjoyed several aspects of Libertel Canal Saint-Martin, we are always open to suggestions for improvement. We take pride in maintaining our hotel to a high standard and are glad that both the condition of our hotel and the amenities provided met your expectations.It would be a pleasure to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Luis, Tucson

Synes godt om: Rengøring
There is road construction and homeless people around.
Overnattede 2 nætter i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. apr. 2024
Dear Sir, Many thanks for having taken the time to review your stay.We are pleased to hear that you found our rooms to be well-maintained, reflecting our commitment to cleanliness.However, we regret to hear about your experience with the external factors such as road construction and the presence of homeless individuals in the vicinity of our hotel. We understand that such conditions can impact the overall impression of your visit, even though they are beyond our control. We strive to ensure a pleasant stay and apologize for any inconvenience these external situations may have caused.We also appreciate your feedback on the hotel condition and service. While these aspects have been rated neutrally, we continuously aim to improve our guest experience and value your input as it helps us identify areas of enhancement.We hope to have the pleasure of welcoming you again. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Gabel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accueil au top ! Nous avons eu une personne très compréhensive sur notre long voyage qui ont arrivé à nous aider à nous reposer avec facilité. La qualité de l’hôtel et le prix sont tres convenable.
Overnattede 1 nat i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. apr. 2024
Chère Madame, Cher Monsieur,Un grand merci pour cette belle appréciation.Nous sommes ravis de lire que notre personnel a su répondre efficacement à vos besoins après un long voyage et que vous avez trouvé le repos nécessaire pour profiter pleinement de votre séjour. La propreté de nos chambres et la qualité de notre établissement sont des aspects que nous valorisons au quotidien, et votre reconnaissance à ce sujet est très appréciée.La satisfaction de nos clients étant notre priorité, nous sommes heureux que vous ayez trouvé le rapport qualité-prix de notre hôtel convenable.Nous espérons vous revoir très bientôt pour un séjour toujours de qualité.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

gillian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centrally located for shops, bars and restaurants and Metro.
Overnattede 3 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. apr. 2024
Dear Madam,It is a pleasure to receive your positive feedback following your recent stay.We are delighted to hear that our central location provided convenient access to local shops, bars, restaurants, and the Metro, making your stay in Paris enjoyable. Maintaining the highest levels of cleanliness, service, and room amenities is something we take great pride in, and it is heartening to know these aspects contributed to a memorable experience at Libertel Canal Saint-Martin. Rest assured, our team is committed to upholding the hotel's excellent condition to ensure every guest's comfort and satisfaction.We hope you will return for another memorable stay.Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

gillian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is a city centre location, 2 minutes from a Metro station (Jaures) not far from Gard du Nord. Close to Butte de Chaumont park and many shops, boulangeries, cafes, bars and restaurants. The hotel staff are pleasant and helpful. It is clean and has everything you need for a nice stay in Paris at a reasonable price.
Overnattede 1 nat i april 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. apr. 2024
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that our central location and the close proximity to the Jaures Metro station and Gare du Nord provided a convenient base for your Parisian adventures. It is gratifying to know that the variety of nearby shops, boulangeries, cafes, bars, and restaurants enhanced your experience in the vibrant neighborhood. Your kind words regarding our pleasant and helpful staff mean a great deal to us, as we strive to offer exceptional service to our guests. Furthermore, we are delighted that the hotel's cleanliness and overall value met your expectations and contributed to a pleasant stay. While amenities are an area of neutral feedback, we are proud to offer a range of features designed to ensure a comfortable and enjoyable visit, as highlighted in our information database.We look forward to welcoming you back on a future visit.Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Michellle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 12. apr. 2024
Cher Monsieur,Nous vous sommes reconnaissants d'avoir pris le temps de partager votre expérience.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cerca de transportes públicos
Overnattede 5 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 18. mar. 2024
Caro Senhor, estamos gratos pela sua preferência e comentário.É um prazer saber que a proximidade com os transportes públicos foi conveniente para suas necessidades de deslocamento pela cidade. Nos esforçamos para manter nossas instalações em excelente estado e é gratificante ver que notou a limpeza do seu quarto e a qualidade do serviço oferecido pela nossa equipe. Também nos orgulhamos em fornecer amenidades de qualidade em nossos quartos para garantir o conforto durante a estadia de nossos hóspedes.Esperamos ter a oportunidade de o rever brevemente.Com os melhores cumprimentos,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Georgia

Rejste med partner
Synes godt om: Faciliteter
A nice, cosy hotel in a good location to public transport. A bit further out but easy enough to get to the main sights of Paris.
Overnattede 2 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 15. mar. 2024
Dear Madam,Please accept our thanks for your kind review regarding your stay.We're glad that you found our hotel to be cozy and appreciated its convenient location relative to public transport, providing easy access to Paris's main attractions. It's heartening to know that our room amenities met your expectations and contributed to a comfortable stay.We look forward to welcoming you back in the future.Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Julia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect! Would stay there again and recommend it to friends and family.
Overnattede 5 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 11. mar. 2024
Dear Madam,It is a pleasure to receive your positive feedback following your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Florence

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was in general clean but for some reason our room had a very strong perfume smell. We tried to open the window but still couldn't get rid of it. Otherwise it was a good stay. The room was spacious, but doesn't come with a fridge or a safe. We didn't need them so it was okay.
Overnattede 3 nætter i marts 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 11. mar. 2024
Dear Madam,Thank you for taking the time to provide us with your feedback.We're pleased to hear that you found the room to be spacious and appreciated the overall cleanliness and condition of our hotel. Our team is committed to providing a comfortable and enjoyable stay for all our guests. We're sorry to hear about the strong perfume smell in your room. While our rooms are generally noted for their cleanliness and pleasant ambiance, it seems we may have fallen short in this instance. Please rest assured that we pay close attention to the olfactory experience in our rooms and will look into this matter. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would definitely recommend, I will be staying again
Overnattede 1 nat i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 4. mar. 2024
Dear Sir,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Nancy

Overnattede 4 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction den 21. mar. 2024
Chère Madame,Veuillez accepter nos remerciements pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Elena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel super consigliato a Parigi!
Esperienza molto positiva, hotel ben fornito di tutte le comodità. Vicinissimo alle fermate della metro per il centro. Possibilità di lasciare i bagagli custoditi anche dopo il check-out o prima del check-in. Molto pulito e moderno, camere dotate anche di sapone mani, sapone corpo e crema corpo. C'era un bollitore e il necessario per preparare un tè o un caffè. Consiglio questo hotel assolutamente! Soggiorno veramente piacevole
Overnattede 4 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Gentile Signora,Grazie per averci fatto conoscere la sua opinione.Siamo lieti di sapere che la vicinanza alle fermate della metropolitana ha reso il suo soggiorno pratico per visitare il centro di Parigi. La ringraziamo per aver apprezzato la possibilità di lasciare i bagagli prima del check-in e dopo il check-out, un servizio che teniamo a fornire per comodità dei nostri ospiti. È un piacere leggere che ha trovato le nostre camere moderne e pulite, con l'aggiunta di comodità quali il bollitore e l'assortimento per tè e caffè. La cura nei dettagli e la pulizia sono aspetti fondamentali per noi, e ci impegna costantemente per mantenere elevati standard.Saremo lieti di poterla accogliere di nuovo presso il Libertel Canal Saint-Martin in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Julien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bonne adresse
La taxe de sejour de 5,20€ est indécente. Le reste s’est très bien passé. Le garçon a l’accueil très serviable et souriant. Chaleureux et avenant.
Overnattede 1 nat i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Cher Monsieur, Merci d'avoir pris le temps de nous faire part de votre point de vue.Nous sommes ravis de constater que notre personnel à l’accueil a su vous offrir un service accueillant et efficace. Votre satisfaction concernant la propreté de votre chambre et l'état général de notre hôtel nous réjouit également. Nous regrettons toutefois que la taxe de séjour ait affecté votre perception de votre séjour. À ce sujet, nous tenons à préciser que cette taxe est imposée par la municipalité et s'applique de manière standardisée à tous les établissements hôteliers de la ville.Au plaisir de vous revoir parmi nous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Mahsa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordable place
Overnattede 2 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Dear Madam,Please accept our thanks for your kind review regarding your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.We hope to have the occasion to welcome you back. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Quarto de tamanho bem pequeno, não vá até lá com malas grandes, pois nao haverá espaço sequer para abri-las. Viajar com casal tornou-se complicado por isso.
Overnattede 4 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Caro(a) hóspede, estamos gratos pela sua preferência e comentário.Lamentamos saber que o tamanho do quarto não atendeu às suas expectativas. No entanto, gostaríamos de ressaltar que temos diferentes tamanhos de quartos disponíveis, que podem acomodar confortavelmente a bagagem dos nossos hóspedes e proporcionar uma estadia agradável para casais ou viajantes individuais. A limpeza diária, a manutenção cuidadosa das nossas instalações e o serviço atencioso são aspectos que nos dedicamos continuamente para assegurar o conforto e a satisfação de todos os que nos visitam.Esperamos que tenha a oportunidade de voltar em breve. Cumprimentos,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Muna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Book
Amazing and accommodating staff
Overnattede 4 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Dear Madam,Thank you for sharing your experience with us.We are elated to hear about the excellent service you received and appreciate your kind words about our staff's professionalism. It's wonderful to know the cleanliness of our hotel met your high standards. Your comfort is our priority, and we're glad you had a pleasant stay in our well-maintained premises.We look forward to welcoming you back. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Marcel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good property. Room was clean and comfortable. Staff very helpful.
Overnattede 2 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 1. mar. 2024
Dear Sir,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und flexibles Personal
Overnattede 3 nætter i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 14. feb. 2024
Sehr geehrter Andrea,vielen Dank für Ihre Bewertung.Es hat uns sehr gefreut, dass Sie sich bei uns rundum wohlgefühlt haben und einen schönen Aufenthalt hatten.Im Besonderen bedanken wir uns für Ihren anerkennenden Kommentar zum freundlichen Service unserer Mitarbeiter.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value. Nice Design.
Overnattede 1 nat i februar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 7. feb. 2024
Dear Sir,Thank you for this kind review.It means a lot to know that our design concept was all that you expected and more. The satisfaction of our guests during their stay among us is very gratifying for our team.We look forward to seeing you again on future occasions.Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Evan

Overnattede 1 nat i januar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 31. jan. 2024
Dear Evan,Thank you for taking the time to share your opinion with us regarding your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 Okay

Ritsuko

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 30. jan. 2024
Dear Ritsuko,Thank you for taking the time to share your feedback.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good choice in the area
Great little hotel. Good location and friendly staff. Rooms are a little basic but comfortable.
Overnattede 3 nætter i januar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 29. jan. 2024
Dear Alex,Thank you for taking the time to share your feedback.We are glad that you had a pleasant stay with us and appreciated our high standards. We have noted your comment and would welcome some further insight into this observation.We look forward to welcoming you back again in the future. Best regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 26. jan. 2024
Cher hôte, merci d'avoir pris le temps de partager votre expérience dans notre établissement.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Ce serait un plaisir de vous revoir.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 Fremragende

Clémence

Overnattede 1 nat i januar 2024
Svar fra Bertrand AUBRY, Adjoint de Direction – Assistant M den 29. jan. 2024
Chère Clémence,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons vous revoir bientôt.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager