Hello there citizen Michael,Thank you for sharing your feedback with us. Sorry to hear you found the room size to be too small.True, in comparison with the traditional hotel suites, our rooms may seem small. But even the largest suite doesn't guarantee a great night's sleep. To us, it's the most important thing. Our focus is on the very best essentials in every room, like no clutter, and no unnecessary things most guests never use (like the ironing board). Instead, we put in huge beds with dreamy pillows (and a storage drawer underneath), great showers, and MoodPads to control every part of your room. And when you don't feel like going to bed, our living rooms (what other hotels call lobbies) feature comfortable couches, great books and big-screen TVs. We'd like to add that we listen to your feedback and we constantly review the designs of our rooms to meet modern travellers' expectations. While our existing hotels remain as they are, our new and future rooms look different. We hope to see you in the future in one of our latest hotels so you can experience our latest designs.Sincerely,Citizen Tricia

Hello citizenMarsha, Thank you for leaving us this nice review. We're happy to read you enjoyed your experience with us and hope we'll have the pleasure to welcome you again. Kindly, citizenMarc and the citizenM team

Bonjour Jean, Merci pour votre retour!Nous sommes désolés si nous n'avons pas pu vous aider avec des informations. Nous avons beaucoup de nouvelles personnes dans notre équipe donc nous allons mieux les informer sur ce sujet.Merci et très belle semaine à vous!

Hello citizen Harjot, Thank you for your review. We're happy you enjoyed our fantastic location and hope to see you soon again. Kindly. citizenMarc and the citizenM team

Hello Ann, Thank you so much for the kind words. We are very happy we could host you and make your stay that little bit more special. I have shared your review with Thilda and Dany, it really touched them. We hope to see you again and we thank you for choosing us on this trip to Paris. Have a lovely weekend!