Udendørs pool, åben fra kl. 06.00 til kl. 18.00, gratis hytter
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Anmeldelser af Trademark Hotel

4 out of 5
Trademark Hotel
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 118 af i alt 199 anmeldelser" "
Bedømmelse på 8 − Udmærket. 58 af i alt 199 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 199 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 199 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 199 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i juni 2021
Svar fra Ken M den 30. jun. 2021
Dear guest, Many thanks for your 4 star rating of our hotel. We appreciate it. We hope to host in the near future.

10/10 Fremragende

Olga, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God hotel i skandinavisk stil
Super moderne og ren hotel som ligger i Westlands og i forlængelse af Village Market med flere butikker og spisesteder.
Overnattede 1 nat i september 2019
Svar fra Ken M den 7. sep. 2019
Many thanks for your great review. Looking forward to hosting you in future.

10/10 Fremragende

Mariana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.
Overnattede 5 nætter i april 2024
Svar fra Peter den 29. apr. 2024
Dear MarianaMany thanks for choosing Trademark as your preferred Hotel and for taking your precious time to share such a wonderful review.We are thrilled to learn that you enjoyed your stay with us, providing a clean and comfortable environment for our guests is our top priority and we are happy to read that you found our accommodation, food and shuttle services to your satisfaction.We take pride in our friendly and attentive staff. We appreciate your kind words about them and rest assure shall be shared with them.We look forward to hosting you again in the near future

10/10 Fremragende

Daruosh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great experience
Overnattede 8 nætter i april 2024
Svar fra Peter den 21. apr. 2024
Dear DaruoshWe appreciate that you took your precious time to share your review.We are delighted to learn that you had a great experience with us.We look forward to hosting you again in the very near future for another memorable experience.

8/10 Udmærket

Mussie Delelegn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Overnattede 3 nætter i april 2024
Svar fra Peter den 16. apr. 2024
Dear MussieThank you for choosing Trademark Hotel and for sharing your review.We are delighted to have hosted you and are glad that you enjoyed your stay with us. We look forward to hosting you again in the near future.

10/10 Fremragende

Jonathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel slots around the area and friendly staff highly recommend
Overnattede 1 nat i april 2024
Svar fra Peter den 11. apr. 2024
Dear JonathanWe appreciate that you chose Trademark Hotel to host you and for taking your time to share your wonderful feedback.We are delighted that you enjoyed your stay, the proximity of the Hotel and the hospitality of our staff.We look forward to your next visit

10/10 Fremragende

Robert, Kendrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.
Overnattede 3 nætter i marts 2024
Svar fra Peter den 4. apr. 2024
Dear RobertThank you for choosing Trademark and for sharing such a wonderful review.We are delighted that you enjoyed our culinary offerings, our professional staff and the proximity to the Village Market mall.We look forward to hosting you again in the very near future.

10/10 Fremragende

Saru

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property located within proximity of all amenities
Overnattede 4 nætter i marts 2024
Svar fra Peter den 3. apr. 2024
Dear SaruMany thanks for choosing us to host you and for sharing your review.Our proximity to Village market mall is quite unique and one can get whatever they require very easily.We look forward to hosting you again very soon

10/10 Fremragende

Kara

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe
Overnattede 2 nætter i marts 2024
Svar fra Peter den 23. mar. 2024
Dear KaraThank you for choosing Trademark and for taking time to highly rate us.We are glad to have noted that you felt safe.We look forward to hosting you again in the near future for another memorable experience.

8/10 Udmærket

Christine, Washington

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient and perfectly nice hotel in Gigiri.
Overnattede 4 nætter i marts 2024
Svar fra Peter den 12. mar. 2024
Dear ChristineMany thanks for choosing Trademark and for reviewing us.We look forward to hosting you again.

6/10 Okay

Daniel

Rejste i en gruppe
Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Overnattede 1 nat i marts 2024
Svar fra Peter den 7. mar. 2024
Dear DanielMany thanks for choosing Trademark and for taking your time to share your feedback and sentiments.We look forward to hosting you again

8/10 Udmærket

Giulio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vicina alle Nazioni Unite e all'interno di un moderno centro commerciale
Overnattede 2 nætter i marts 2024
Svar fra Peter den 7. mar. 2024
Dear GiulioMany thanks for choosing Trademark and for taking your time to share your feedback.Our location is quite convenient for shopping and close to UN offices.We look forward to hosting you again

10/10 Fremragende

Karen, Geneva

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, good food, professional and friendly staff. Highly recommend.
Overnattede 2 nætter i marts 2024
Svar fra Peter den 4. mar. 2024
Dear KarenMany thanks for choosing Trademark to host you and for taking your time to review us.We are delighted to learn that you enjoyed your stay and look forward to hosting you again very soon.

10/10 Fremragende

Tram

Overnattede 1 nat i februar 2024
Svar fra Peter den 24. mar. 2024
Dear TramMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 Fremragende

MICHAEL

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything that we like
Overnattede 24 nætter i februar 2024
Svar fra Peter den 27. feb. 2024
Dear MichaelMany thanks for sharing you review and for choosing Trademark Hotel.We are thrilled to learn that your experience was close to everything that you love.We look forward to hosting you again very soon for another memorable experience.

4/10 Dårligt

Steven, Hamden

Rejste med partner
Synes godt om: Rengøring
Although I was said to have VIP status, there was nothing afforded to me, not even an upgraded room. I was also supposed to receive a $10 room voucher which I never receive even after asking for it. Also for an additional stay, it cost me $22 more booking directly with the hotel. Sad
Overnattede 2 nætter i februar 2024
Svar fra Peter den 18. feb. 2024
Dear StevenMany thanks for choosing to stay with us and for taking your precious time to share your candid feedback.We regret that the Hotel was running on high occupancy where all the suites were unavailable.We failed to offer the USD10 room voucher.We shall offer a complimentary service during your next visit.

8/10 Udmærket

Yuzuru

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i januar 2024
Svar fra Peter den 14. feb. 2024
Dear YuzuruMany thanks for choosing to stay with us and for taking time to share your feedback.We look forward to hosting you again in the very near future

10/10 Fremragende

Roy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Peter den 24. mar. 2024
Dear RoyMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 Fremragende

Linda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at the hotel were welcoming and very helpful to this jet-lagged traveler. The room was spacious and the location perfect for an easy transition to a new country. All the things that I had forgotten to bring were just steps away in the Village Market shopping mall.
Overnattede 2 nætter i februar 2024
Svar fra Peter den 9. feb. 2024
Dear LindaMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We are glad that you enjoyed our proximity to the mall and that our staff made your stay memorable.We look forward to hosting you again in the very near future

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det finns förbättring potential..
Badrumsprodukterna är lång från ok. Superdålig kvalitet pump behållare. Använder bara eget. Lotionen var härsken… Gillar att hotellet ligger i en Mal Village Marker. och nära till flera bra restauranger.. hyfsad shopping . Lite för dyrt för sin standard. Dyr medelmåttig frukost. Hotellet var bättre för några år sedan.
Overnattede 2 nætter i januar 2024
Svar fra Peter den 1. feb. 2024
Dear RichardMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We shall review and see how best to make an improvement on the points that you have raised.We are also glad to note that you enjoyed visiting Village Market mall which is next to the hotel and offers a variety of services.We look forward to hosting you again in the near future

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed my working stay at the hotel. Really friendly helpful staff, breakfast and evening meal was ideal and there was a brilliant gym within the complex. Comfortable clean hotel room. I would highly recommend it.
Overnattede 3 nætter i januar 2024
Svar fra Peter den 15. jan. 2024
Dear PaulThank you for sharing your review.We are delighted to hear that you found the hotel comfortable and the service excellent. Trademark Hotel team always strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. We appreciate the recommendation and look forward to hosting you again in the very near future.

10/10 Fremragende

CHARIKLEIA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked everything
Overnattede 9 nætter i december 2023
Svar fra Peter den 15. jan. 2024
Dear CharikleiaMany thanks for choosing to stay with us and for taking time to share your review.We are thrilled to learn that you enjoyed and liked everything.We look forward to hosting you again very soon.

8/10 Udmærket

Amina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Overnattede 2 nætter i september 2023

10/10 Fremragende

Matt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love the Trademark
I always love staying at this hotel. It’s very modern, clean, and connected to the Village Market Mall with dozens of eateries and shops. The staff are friendly and helpful, and on my most recent visit I used the airport shuttle which was great.
Overnattede 3 nætter i september 2023
Svar fra Peter den 27. sep. 2023
Dear MattThank you for choosing to stay with us and for taking your precious time to share your feedback on your experience.We endeavor to offer exceptional service.We look forward to hosting you again in the near future

10/10 Fremragende

Simardeep

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great Marriott property attached to a very well maintained shopping mall with tons of dining options. We were told nairobi is otherwise unsafe for tourists so it was great to have the option of the mall next door to help stretch our legs after the long flight. Staff was all great and rooms clean and modern!
Overnattede 1 nat i august 2023
Svar fra Peter Njenga den 4. sep. 2023
Dear SimardeepThank you for sharing your review about your stay experience with usWe were delighted to host you.Our location within the Village Market is pretty special.Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
As per usual, there is excellent staff and very good service, and I definitely will go back there again.
Overnattede 3 nætter i august 2023
Svar fra Peter Njenga den 31. aug. 2023
Dear StevenMany thanks for taking your valued time to rate us and for the kind review.We are looking forward to hosting you again very soon.

10/10 Fremragende

Maria

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option in the area! Everyone is so kind and welcoming. There is a wonderful restaurant and bar in the hotel as well as a gorgeous rooftop pool.
Overnattede 1 nat i august 2023
Svar fra Peter Njenga den 28. aug. 2023
Dear MariaMany thanks for choosing to stay with us and for taking your valued time to rate us.We appreciate and look forward to hosting you again in the near future.

8/10 Udmærket

Richard

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Peter Njenga den 24. aug. 2023
Many thanks Richard for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

10/10 Fremragende

Kinyanjui, Narobi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was placed within the Village Market mall, which made it very convenient to shop and find dining options.
Overnattede 1 nat i juli 2023
Svar fra Peter Njenga den 24. jul. 2023
Dear KinyanjuiThank you for sharing your review on your stay experience with us and we were delighted to host you at Trademark Hotel. Our location within the Village Market is pretty special. Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again soon

10/10 Fremragende

Jean

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient and close to mall
Overnattede 4 nætter i juli 2023
Svar fra Peter Njenga den 17. jul. 2023
Dear Jean Many thanks for choosing to stay with us and for taking time to share your feedback Our location within the Village Market is pretty special! Everything you want and need is right at our doorstep!We are glad that you had a great experience at the Village Market.

8/10 Udmærket

Dawit

Overnattede 1 nat i juni 2023
Svar fra Peter Njenga den 24. aug. 2023
Many thanks Dawit for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

4/10 Dårligt

christian peter

Overnattede 9 nætter i juli 2023
Svar fra Peter Njenga den 17. jul. 2023
Dear Christian PeterThank you for choosing to stay with us and for taking time to rate us.We shall review and put measures in place to keep improving our services.

8/10 Udmærket

Carla

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 4 nætter i juli 2023
Svar fra Peter Njenga den 11. jul. 2023
Dear CarlaMany thanks for choosing to stay with us and for taking time to share your feedback.We are glad to note that you enjoyed our location which is strategically positioned for different activities and needs.We look forward to hosting you again very soon.

8/10 Udmærket

Leopoldo Uy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I was given a room towards the noisy mall which was not really expected. Apart from this the hotel is spot on with regards to location. During checkout I forgot my credit card holder at the counter. The lady who attended my checkout was very service minded and called me immediately. Many thanks for calling me lady, sorry I forgot your good name. Keep up the good work. Asante sana.
Overnattede 3 nætter i juni 2023
Svar fra Peter Njenga den 5. jul. 2023
Dear LeopoldoMany thanks for choosing to stay with us and for sharing your feedback.We have taken note on the room preference and the staff commendation which we share share with the team.We look forward to hosting you in the near future

8/10 Udmærket

Gregory

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thoroughly enjoyed the breakfast buffet and friendliness of staff. However, the rooms were very bare without decorations and ambiance.
Overnattede 5 nætter i juni 2023
Svar fra Peter Njenga den 3. jul. 2023
Dear GregoryMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We have taken noted your suggestion and shall take it into consideration.We look forward to hosting you again very soon

10/10 Fremragende

Nils, Homestead

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is located at one of the ends of Tribe Village Market, a beautiful mall area, with many shops and restaurants. One of few areas in Nairobi where you can walk even late at night safely. The hotel upgraded my room to one with an outdoor terrace: very enjoyable. Service was at all times excellent. Very near the UN regional centre. Highly recommended.
Overnattede 3 nætter i juni 2023
Svar fra Ken M den 14. jun. 2023
Many thanks Nils for your candid feedback. We appreciate it and assure you that this will be shared with the entire team. Hoping to welcome you back in the near future

8/10 Udmærket

Jeremy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Attached to Village Market Mall
Overnattede 1 nat i maj 2023
Svar fra Ken M den 26. maj 2023
Thank you Jeremy, for your great feedback.We hope to welcome you in the future.Regards

10/10 Fremragende

yannick

Overnattede 3 nætter i maj 2023
Svar fra Ken M den 17. maj 2023
Many thanks Yannick for this raving rating.We hope to welcome you back in the near future.Regards

10/10 Fremragende

Steven

Overnattede 4 nætter i april 2023
Svar fra Ken M den 5. maj 2023
Hi Steven. Thank you for this raving feedback. Hoping to welcome you in future. Regards

10/10 Fremragende

Jerry, Gulf Breeze

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Great food in the restaurant. Convenient location.
Overnattede 2 nætter i april 2023
Svar fra Ken M den 17. apr. 2023
Thank you Jerry for this 5* review.We are delighted and hope to welcome you back in the near future.Regards.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great stay! The hotel was very nice, and the staff were some of the most accommodating and friendly of any hotel I’ve stayed in. Highly recommend!!
Overnattede 1 nat i marts 2023
Svar fra Ken M den 6. mar. 2023
Thank you Christopher for your 5/5 review. I will share it with the entire team.Looking forward to welcoming you back.

8/10 Udmærket

ishak

Overnattede 1 nat i februar 2023
Svar fra Ken M den 24. mar. 2023
Good day Ishak,Many thanks for your rating. We look forward to welcoming you back in future.

8/10 Udmærket

Ammar

Overnattede 2 nætter i februar 2023
Svar fra Ken M den 21. feb. 2023
Hi Ammar,Thank you for this 8/10 rating. I will share it with the entire team.Regards.

10/10 Fremragende

Jeremy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place and conveniently attached to a large mall. But the cost is quite high for what you get.
Overnattede 1 nat i februar 2023
Svar fra Ken M den 17. feb. 2023
Dear Jeremy,We are over the moon! Your feedback is fantastic and keeps us going.Looking forward to welcoming you back in future!

10/10 Fremragende

Gina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WOW! Trademark ROCKS! From the service, room down to the food. My husband and I don’t have one complaint. Great job. Keep up the wonderful work!
Overnattede 1 nat i februar 2023
Svar fra Ken M den 16. feb. 2023
Hello Gina,Many thanks for your outstanding review. We are delighted that we met your expectations and look forward to welcoming you.

10/10 Fremragende

David

Overnattede 1 nat i februar 2023
Svar fra Ken M den 6. mar. 2023
Thank you David for the 5/5 review.We look forward to welcoming you back.

10/10 Fremragende

Simon Peter

Svar fra Ken M den 12. mar. 2023
Hello Simon Peter,Thank you for the 5/5 review. Looking forward to seeing you again.

10/10 Fremragende

Patrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Beautiful space for sleeping!!

10/10 Fremragende

Loise

Overnattede 3 nætter i december 2022
Svar fra Ken M den 12. mar. 2023
Hi Loise,Thank you for the 5/5 review.Hoping to welcoming you back soon.

4/10 Dårligt

David

Overnattede 3 nætter i november 2022
Svar fra Ken M den 24. nov. 2022
Hi David,Thank you for taking your time to share this dismal rating. I wish you shared more details while you were at the hotel so we could work on areas of concern.Regards,