4/10 Dårligt
Khalid M.
18. mar. 2024
Lamu style but OLD - needs attention
Property is Lamu style but needs updating. Representation on the web page is not accurate. Plenty of issues with amenities and moved out after a few days. Responses inadequate.
Booked for 7 days – Thu 15th Feb 2024 to 22nd Feb. However, after the weekend decided we couldn’t stay when the management company started making excuses. Maintenance was called a few times to fix lights and check out TV etc.
Biggest problem was that the housekeeper (Monicah) was also the CHEF. However, she only works 6am to 5pm. We had to negotiate her staying late to 6:30 pm to prepare evening meals. She only works to 12:00 noon on Saturday and not on Sunday. It is commendable that Monicah can prepare food in this poor quality kitchen. Found below issue during stay.
1. The pool had an issue and couldn’t use for first 2-3 days. Problem was fixed but little communication.
2. No AC in lounge. Next to kitchen and gets very warm with just a ceiling fan. Too warm to sit there or eat a meal. AC in bedrooms.
3. 3 bedrooms advertised as part ensuite - Not the case. Separate bathroom for two.
4. There is no HOT TUB as advertised.
5. Satellite/Cable TV was not available. Only You Tube after fiddling? Small TV as larger one had obviously broken.
6. No Stereo or Music library.
7. Listed as Beach just 250 yards – good 10 to 15 minutes walk. Isolated area.
8. Everything was OLD. Microwave just worked with perseverance.
9. Kitchen utensils/pots/pans etc very old – just about usable. All need replacing.
Khalid M.
Overnattede 7 nætter i februar 2024