6/10 Okay
Nicolaj Hoejer, Copenhagen
3. jan. 2016
Synes godt om: Rengøring, værelsets komfort
Mixed
Mixed experience. Maybe we were unlucky, but during our 3 day stay during peak season (Christmas), part of the hotel was reserved for private parties/weddings. This mean that 1 out of the 3 restuarants included in the half-board was reserved for the private party and that the beach-bar was also closed. This also meant that the 2 other restaurants were fully booked - since they have to accommodate the people normally eating at all 3 restaurants. Not good enough for a 5 star hotel. The good part: For the first time ever I complained about my experience during my stay, and within 30 minutes after I sent them my e-mail complaint there we trying to fix some of the issues. And even secured us a table at one of the otherwise overbooked restaurants.