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Anmeldelser af Renaissance Amsterdam Schiphol Airport Hotel

4 out of 5
Renaissance Amsterdam Schiphol Airport Hotel
Meester Jacob Takkade 35, Aalsmeer

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 567 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 298 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 72 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Thomas

Overnattede 1 nat i december 2023
Svar fra Luis Botas (FOM) den 10. dec. 2023
Dear Thomas,Thank you very much for your recent stay and for taking the time to leave us a review.We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

Lars H.

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice hotel - but the Food in restaurant was cold. To busy staff☹️
Overnattede 1 nat i november 2021

10/10 Fremragende

Stefanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
Very Nice experience ! Staff was very nice and helped out with lots of stuff. Very nice hotel to use during these times
Overnattede 1 nat i marts 2021
Svar fra Minh den 27. mar. 2021
Dear Stefanie, Thank you for staying with us at Renaissance Amsterdam Schiphol Airport hotel on your visit to Amsterdam. We are grateful that you spent time to share your experience. I am happy to hear that you had a pleasant time with us, especially in regards to staff service. I will gladly share this with our entire team. Once again, thank you for choosing our hotel as your preferred location and I look forward to welcoming you back to our property very soon. Sincerely, Minh Nguyen Manager on Duty trainee

8/10 Udmærket

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint nyt hotel, god internet. Fine værelser.
Overnattede 2 nætter i juli 2020

8/10 Udmærket

Rene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ice and clean hotel with great shuttle service
We went for one night, nice hotel near the airport, with great shuttle service.
Overnattede 1 nat i juni 2020

8/10 Udmærket

Dorte

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Fint hotel eneste minus var shuttle bus fra lufthavnen
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Parmjit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family room big and good
Perfect -- Family room was big and good
Overnattede 1 nat i juli 2019

10/10 Fremragende

Andre

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 3 nætter i maj 2024

10/10 Fremragende

CARLOS

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Laura at the front desk and Rosa at the dinning facility were amazing. The only drwa back the cook/chef in the AM May 12 preparing eggs and omellets was rude and a bad cook. Overeasy eggs and over medium eggs were cooked wrong. Overall the hotel is incredible nice. I will stay there again.
Overnattede 1 nat i maj 2024

8/10 Udmærket

MITA BHATTACHARYA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

10/10 Fremragende

Stacey, Leduc County

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and appreciated the shuttle option for the airport.
Overnattede 1 nat i april 2024

6/10 Okay

marcia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
To be honest they need a bellman for luggage. Always keep a copy your reservation because they almost charged me 35 dollars more than what Expedia quoted..it did rectified..Other than that it was okay..
Overnattede 5 nætter i april 2024

10/10 Fremragende

Sheryl A

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in this airport hotel overnight after a cruise and before flying home. Very nice and extremely comfortable rooms. Nice free shuttle to the airport.
Overnattede 1 nat i april 2024

10/10 Fremragende

billy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived really early from the States to check in at hotel but check in isn’t until 3 pm? The hotel staff went out of there way to help us get to our room asap.Young lady running the restaurant was equally helpful? We initially arrived to early to check in she allowed us access to restaurant for beverages and breakfast which was over the top. Everyone was so nice and helpful. Awesome experience in customer service and great hospitality. Highly recommend.
Overnattede 1 nat i april 2024

10/10 Fremragende

Sylvia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was a good size and modern throughout . A great size shower. Front of desk staff very helpful and the choice of breakfast was very good … especially the omelettes.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Vinita Vilas, Frankfurt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ezhilselvi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were clean, bed was soft and comfortable. Bathroom was spacious and clean. Staff was amazing and airport shuttle was very convenient.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Maria, Bradenton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Great staff!
Overnattede 1 nat i april 2024

10/10 Fremragende

john

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024

10/10 Fremragende

Josephine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed the night before flying out early morning the next day and the airport shuttle provided was very convenient and on time! The rooms were also very nice and had a large bathroom. Hope to stay here again!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to airport, shuttle was great perk. Dining was really nice experience as well!
Overnattede 2 nætter i marts 2024
Svar fra Carlota Ruiz - Reservations Specialist den 22. mar. 2024
Dear Jeff, Thank you very much for your amazing review!We look forward to welcoming you once again at Renaissance Amsterdam Schiphol Airport.

10/10 Fremragende

Takahiro

Overnattede 1 nat i februar 2024
Svar fra Luis Botas (FOM) den 22. mar. 2024
Dear Mr Takahiro,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are delighted to see you had a great stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

Russell

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In recent years I have had one-night stays at several hotels close to Schiphol, and this one is my favorite. My requirements have been quality accomodations, dining on site, and a good shuttle service to the airport. The Marriott Renaissance gets top marks in those three categories. My only complaint is minor, and to me, it was surprising. One of my anticipations under these circumstances is to finish a meal with an excellent local cheese. They had only one French variety to offer.
Overnattede 1 nat i marts 2024
Svar fra Carlota Ruiz - Reservations Specialist den 8. mar. 2024
Dear Russell, Thank you very much for taking time in reviewing our hotel. Your review will be shared with the rest of our team. Hopefully we can welcome you soon again!

8/10 Udmærket

HECTOR

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The silence of the place
Overnattede 1 nat i februar 2024
Svar fra Luis Botas (FOM) den 22. mar. 2024
Dear Mr Hector,Thank you very much for staying with us and for taking the time to evaluate your experience.I am happy to see you found our rooms very quiet but on the other hand we are sorry to see we did not fully met your expectations. I will kindly ask you if you can share some more detailed information with us, would be amazing so we can take your feedback as a learning moment.We are truly hoping to have the opportunity of welcoming you back in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

Pritesh

Overnattede 1 nat i februar 2024
Svar fra Luis Botas (FOM) den 22. mar. 2024
Dear Mr Pritesh,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are happy to see you had an excellent stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top hotel wonderful staff
Great hotel and amazing staff Will stay again for sure One of the best
Overnattede 1 nat i februar 2024
Svar fra Carlota Ruiz - Reservations Specialist den 14. feb. 2024
Dear James, Thank you for your amazing review! Your opinion is highly valued and will be shared with the team at Renaissance!Looking forward to welcome you again.

10/10 Fremragende

Dag Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget bra
Anbefales
Overnattede 2 nætter i februar 2024
Svar fra Carlota Ruiz - Reservations Specialist den 14. feb. 2024
Dear Henrik, Thank you for your amazing review! Your opinion is highly valued and will be shared with the team at Renaissance!Looking forward to welcome you again.

10/10 Fremragende

javier

Overnattede 5 nætter i januar 2024
Svar fra Luis Botas (FOM) den 22. mar. 2024
Dear Javier,On behalf of the entire team, I would like to thank you very much for your recent stay and for evaluating your experience with us.We are happy to see you had a great stay with us!We are looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

8/10 Udmærket

Vladimir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Vladimir, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 Udmærket

Melanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice but lacking
Overnattede 2 nætter i januar 2024
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Melanie,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. We can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fremragende

sumin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Sumin, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 Udmærket

KAMIL

Overnattede 1 nat i januar 2024
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Mr. Kamil,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve our services.I am sincerely sorry to hear that our facilities did not fully meet your expectations.I hope that, overall, you had a positive experience, and I hope to see you once again.Warm Regards

10/10 Fremragende

Anntionette

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleasant place to stay.
Overnattede 1 nat i januar 2024
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Anntionette, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fremragende

maxine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Maxine, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fremragende

Daniel R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Mr. Daniel R,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

2/10 Forfærdeligt

Steffi

Overnattede 1 nat i december 2023
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Steffi,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. Since your review is based in points only, I would like to ask you if you can reach out to us with more detailed information so we can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fremragende

Angela

Overnattede 1 nat i december 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Angela,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fremragende

Dianne

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooi en chique hotel. Vriendelijk personeel. Goed ontbijt. Nette en schone kamer.
Overnattede 2 nætter i december 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Dianne,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

2/10 Forfærdeligt

Tommy

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Amazing high quality rooms. But the hotel employees are very arrogant and passive aggressive and if you politely try ask for help regarding issues with the rooms the employees will belittle you and harass you and bully you to embarrass you in front of other people. Really horrible employees but the rooms are still amazing if you can handle the rude staff.
Svar fra Luis Botas (FOM) den 21. dec. 2023
Dear Mr. Hofton,I have read your feedback online and I have requested for more details on your first stay with us via private message. But unfortunately did not hear from you.We have noticed that right after your first stay, you have made two more bookings with us and afterwards you have filed the same complaint again?As your feedback given, all three times are the same, we would like to get in touch with you as we do not recognize this from our team at all.Looking forward to hearing from you.Kind regards,Luis BotasFront Office Manager

10/10 Fremragende

Steven

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Carlota Ruiz - Reservations Specialist den 19. dec. 2023
Dear Steven, Thank you very much for this amazing review! Looking forward to welcome you again at Renaissance.

2/10 Forfærdeligt

Tommy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
As always, great rooms but horrible passive aggressive hotel employees that runs around intentionally creating fake problems to embarrass the customers in front of others. It’s a great hotel if you are able to avoid being bullied by the staff.
Svar fra Luis Botas (FOM) den 17. dec. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

2/10 Forfærdeligt

Tommy

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Great rooms and high quality rooms, but the hotel employees are horrible and runs around being passive aggressive and intentionally embarrassing the customers if they politely ask for help fixing minor problems with the rooms. If the toilet is broken the staff will bully and belittle you and embarrass you in front of others instead of just politely fixing the problem.
Svar fra Luis Botas (FOM) den 17. dec. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

Janine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Luis Botas (FOM) den 17. dec. 2023
Dear Janine,Thank you very much for your recent stay with us and for taking the time to evaluate your experience!It is great to hear that you had a great time with us.We are looking forward to welcoming you back.Warm regards,Luis BotasFront Office Manager

10/10 Fremragende

Hershey

Overnattede 1 nat i december 2023
Svar fra Luis Botas (FOM) den 10. dec. 2023
Dear Hershey,Thank you very much for choosing our Hotel and for taking the time to evaluate your experience with us!We are delighted to learn you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

2/10 Forfærdeligt

Niklas

Overnattede 1 nat i oktober 2023
Svar fra Luis Botas (FOM) den 10. dec. 2023
Dear Mr Niklas,Thank you very much for your recent stay and for taking the time to evaluate your experience with us.I am sorry to hear that we have failed in meeting your expectations so I would like to share my most sincere apologies for that.I hope that in the future we will have a second chance to welcome you back and show you our true standard.Thank you very much!Warm regards,Luis BotasFront Office Manager

2/10 Forfærdeligt

V

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is not centrally located. You have to take a shuttle, which, thankfully, the hotel provides, to the train station and then a train to the Central city to have fun, so beware of that also there was mold in the shower. The property knew about it. The receptionist said they knew about it but basically they were too busy to fix it and they seem to have a mold problem because they know they had to take care of it but they just don’t have time to take care of it. It's pretty disgusting, unsanitary and hazardous.
Overnattede 3 nætter i november 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. dec. 2023
Dear V, Thank you very much for taking time to review our hotel. We are sorry to see we haven't meet your expectations in our location as an airport hotel. We are glad to hear you appreciated our free shuttle service to the airport and back.We are surprised to hear about the unusual mold situations in the shower, however, it is thanks to this information we can better ourselves and improve our services. Our managers have been informed about this and we will take care of it immediately. We hope the rest of your stay was pleasant with us and that you return to our hotel in the future.

10/10 Fremragende

Crystal, Sarasota

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
s
Svar fra Luis Botas (FOM) den 7. dec. 2023
Dear Crystal,Thank you very much for your recent stay and for taking the time to review your experience with us!We are happy to see that you had a great time with us!Looking forward to welcoming you again in the near future.Warm regards,Luis Botas

10/10 Fremragende

Stephen, Gate Helmsley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spot on. will stay again and use as base for travelling into Amsterdam Everything right
Overnattede 1 nat i december 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. dec. 2023
Dear Stephen, Thank you very much for this amazing review! Looking forward to welcome you back to Renaissance Amsterdam Schiphol Airport!

10/10 Fremragende

Travis, Atlanta

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What an oasis after a week of European travel. Clean room and very modern. Highly recommend.
Overnattede 1 nat i december 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. dec. 2023
Dear Travis, Thank you very much for taking time to review our hotel!We are glad to hear you enjoyed and relaxed :)Wish you an amazing week!

8/10 Udmærket

Kevin

Synes godt om: Service og personale, værelsets komfort
Hotel with shuttle
We decided to stay near the airport in a hotel with a shuttle. It was convenient for us, although an early morning flight was pre-shuttle hours. Check-in was slow, but check-out was rapid. The restaurant is quite okay for an airport hotel. The room was well appointed and clean. The big disappointment was a shower black with mold. Both reception and management apologized for this, and offered to shift rooms, but for such a short stay we decided to stick it out.
Overnattede 3 nætter i oktober 2023
Svar fra Carlota Ruiz - Reservations Specialist den 4. dec. 2023
Dear Kevin, Thank yo very much for taking your time on sharing your experience with us. We are sorry we failed to meet your expectations on our accommodation. However, we are happy your overall stay at Renaissance was of your please. We look forward to welcome you soon again at our hotel.Reservations team.