Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 523 af i alt 1226 anmeldelser" "
10 - Fremragende
523
Bedømmelse på 8 − Udmærket. 393 af i alt 1226 anmeldelser" "
8 - Udmærket
393
Bedømmelse på 6 − Okay. 194 af i alt 1226 anmeldelser" "
6 - Okay
194
Bedømmelse på 4 − Dårligt. 73 af i alt 1226 anmeldelser" "
4 - Dårligt
73
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 1226 anmeldelser" "
2 - Forfærdeligt
43
8,4/10
Rengøring
8,6/10
Service og personale
7,6/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
8,2/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Jakob
Rejste med familie
21. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jakob
Overnattede 4 nætter i oktober 2023
Svar fra Natasa Duricic, Operations Manager den 26. okt. 2023
Kære Jakob,Tak for din anmeldelse og de positive kommentarer om vores hotel.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi ser frem til at byde dig velkommen igen på dit næste besøg.Natasa Duricic, Operations Manager
6/10 Okay
Puk
Forretningsrejsende
4. okt. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Meget fine fælles lokaler ( morgenmad, bar ), men ekstremt små værelser uden plads til kuffert eller arbejdsplads.
4 overnatninger, og en gang skift af håndklæder og rengøreing.
Puk
Overnattede 4 nætter i september 2023
Svar fra Natasa Duricic, Operations Manager den 21. okt. 2023
Kære gæst,Tak fordi du tog dig tid til at dele din oplevelse på vores hotel.Vi er glade for at høre, at du satte pris på vores fælles lokaler, såsom morgenmadsområdet og baren. Vi beklager, at du fandt værelset for lille og manglede plads til kuffert og arbejdsplads. Vores Cosy værelser er designet til at være kompakte, men vi tilbyder også større værelser, som måske vil passe bedre til dine behov i fremtiden.Vi undskylder for eventuelle ulemper med hensyn til rengøring og håndklædeskift. Vores daglige rengøringsservice skifter normalt sengetøj hver anden dag, men vi vil tage din feedback til efterretning og arbejde på at forbedre vores service. Vi håber, at du stadig nød dit ophold og de faciliteter, vi tilbyder, såsom vores gratis højhastigheds-WiFi og vores beliggenhed tæt på centrum af .Vi håber, at du vil overveje at bo hos os igen i fremtiden, så vi kan give dig en endnu bedre oplevelse.Natasa Duricic, Operations Manager
10/10 Fremragende
Peter
13. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nemt og bekvemt
Dejligt nemt og bekvemt. God placering i forhold til offentlig transport. Der er ikke den store luksus på hotellet, men det passede os fint, da vi var ude i byen næsten hele dagen. Værelsesprisen kan godt være lidt høj, så se om der er mulighed for særlige tilbud eller kampagner.
Peter
Overnattede 2 nætter i marts 2023
Svar fra Natasa Duricic, Operations Manager den 15. mar. 2023
Kære Peter.Mange tak for du gav dig tid til at anmelde dit ophold på ibis Amsterdam Centre.Det er ganske glædeligt for os at modtage din anmeldelse og vide, at du havde et behageligt ophold, og at hotellets beliggenhed var komfortabel for dig..Vi håber altid på at kunne byde dig velkommen tilbage næste gang, du gæster .Natasa Duricic, Operations Manager
4/10 Dårligt
Michael
28. jan. 2023
Michael
Overnattede 1 nat i januar 2023
Svar fra Natasa Duricic, Operations Manager den 2. feb. 2023
Dear Michael,Thank you for taking the time to share your feedback.Unfortunately, it seems that we did not meet all your expectations.We would appreciate it if you could provide us with some more information.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Natasa Duricic, Operations Manager
10/10 Fremragende
Steve ilota
21. jul. 2022
Steve ilota
Overnattede 3 nætter i juli 2022
10/10 Fremragende
Henrik Priergaard
6. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Godt
Henrik Priergaard
Overnattede 3 nætter i juni 2022
6/10 Okay
Susie de Leon
Rejste med partner
24. apr. 2022
Synes godt om: Rengøring, service og personale
Det er dejligt centralt! Men dyrt, i forhold til det lille værelse man får. Intet vindue man kunne åbne, og der var SÅ varmt!
Susie de Leon
Overnattede 4 nætter i april 2022
10/10 Fremragende
Kenneth
Rejste i en gruppe
14. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kenneth
Overnattede 3 nætter i april 2022
8/10 Udmærket
Max
12. apr. 2022
Max
Overnattede 3 nætter i april 2022
10/10 Fremragende
Jeanette
Rejste i en gruppe
5. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeanette
Overnattede 3 nætter i marts 2022
8/10 Udmærket
Verificeret rejsende
Rejste med familie
1. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 2 nætter i oktober 2021
8/10 Udmærket
Verificeret rejsende
Forretningsrejsende
28. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i oktober 2021
6/10 Okay
Brit
Rejste med familie
24. okt. 2021
Synes godt om: Rengøring
Brit
Overnattede 3 nætter i oktober 2021
8/10 Udmærket
Emi
22. okt. 2021
Synes godt om: Rengøring
Emi
Overnattede 2 nætter i oktober 2021
10/10 Fremragende
Fatoumata
24. jul. 2021
Fatoumata
Overnattede 3 nætter i juli 2021
6/10 Okay
Nicolai Peter
Rejste i en gruppe
28. jun. 2021
Synes godt om: Rengøring, service og personale
So and so
We got 1 towel each, and no towel for our hands. The one towel had holes in it and should have been discarded years ago.
It's a decent place, but it is below what I expect from the ibis hotel group.
Nicolai Peter
Overnattede 2 nætter i juni 2021
10/10 Fremragende
Fahed adel
Rejste i en gruppe
27. jun. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fahed adel
Overnattede 1 nat i juni 2021
10/10 Fremragende
Reyna
Rejste med partner
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cerca de la estación de metro, muy limpio, personal muy amable
Reyna
Overnattede 1 nat i marts 2024
8/10 Udmærket
Garry
Rejste med familie
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place for a short stay.
Garry
Overnattede 1 nat i maj 2024
8/10 Udmærket
Rowena Foo Yoke
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Locality is excellent... Staff are all friendly and breakfast is good also..will stay again for sure.tq
Rowena Foo Yoke
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Robert
Rejste med familie
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central location 2min from train station.
Robert
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Thanh Tam, Kirkland
Rejste med partner
26. maj 2024
Synes ikke om: Rengøring
Nothing great. Just ok
Thanh Tam
Overnattede 1 nat i februar 2024
8/10 Udmærket
Niklas
Rejste med familie
25. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
das zimmer war über dem Bahnhof
Niklas
Overnattede 4 nætter i maj 2024
8/10 Udmærket
Sean, Worcester Park
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sean
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Chris
Rejste med partner
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right next to Amsterdam train station making it ideal for a city break and then getting back to the airport with minimal fuss.
Chris
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Felicity
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Felicity
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Bryce
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an ok hotel but it is located directly above some train rail lines. Rooms are small.
Bryce
Overnattede 2 nætter i maj 2024
6/10 Okay
Mario, Los Angels
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
No tv capsule hotel
Mario
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Jane
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just need to comment on how extremely helpful and friendly Marjan at the front desk was. She helped us enormously!
Jane
Overnattede 1 nat i maj 2024
10/10 Fremragende
Daniel
Rejste med partner
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff
Daniel
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Daniel
Rejste med partner
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lobby staff are amazing!
Daniel
Overnattede 2 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Daniel,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
10/10 Fremragende
Andrea
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right beside the train station and easy to walk to the old city. Grocery store across the canal/street.
Andrea
Overnattede 3 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Andrea,Thank you for such a positive review.It brings us immense pleasure to know that our proximity to the train station and the old city greatly facilitated your stay. We're delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations.While we note your rating on room amenities, we would like to highlight that our rooms are equipped with features designed for a comfortable stay, such as comfy beds and smart TVs, although we understand that preferences can vary.Our team strives to provide exemplary service, and your acknowledgment of their efforts is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager
6/10 Okay
David
14. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good location for walking to the Damrak and attractions
David
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Graham
Rejste med partner
14. maj 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
place was typical European small compared to North America, but the location was excellent .The place was clean and staff were awesome . You could walk to a lot of highlight destinations from the Hotel. I would say there again if I went to Amsterdam. It was about a two minute walk from theCentral Train station.
Graham
Overnattede 2 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Graham,Thank you for such a great review.It is heartening to know that the central location of ibis Amsterdam Centre contributed positively to your experience, allowing you to easily explore the highlights of Amsterdam. We also take pride in our team's dedication to service, and are thrilled to hear that their efforts resonated with you.While our rooms are designed in the European style, it is rewarding to see that this aspect did not detract from the overall enjoyment of your stay, thanks to the cleanliness and amenities provided.We are grateful for your intentions to choose us again for future visits; it is always a pleasure to host appreciative guests like yourself.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
8/10 Udmærket
Albert
13. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Room had decent views. Room was very small for the money I spent. Bar was nice place to relax and have a drink after a long day
Albert
Overnattede 2 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Albert, Thank you for taking the time to review your stay.We are delighted to hear that you found our bar a pleasant place to unwind and that our service met your expectations, reflecting the high standards we strive for at ibis Amsterdam Centre.However, we regret to hear that the room size did not align with your expectations, especially considering the financial outlay. While our cosy rooms are designed to be compact and efficient, as detailed in our descriptions, we understand that the perception of value can vary from guest to guest. Moreover, we are sorry if the room size impacted your overall experience with us.It is gratifying to note that the condition of our hotel was to your satisfaction, and we hope that the views provided a pleasant backdrop during your stay.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
6/10 Okay
Terry
Rejste med familie
13. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I liked how central it was to the downtown area. I didn’t like only having one pillow per bed, how small our room was, or having a tv yet no cable services.
Terry
Overnattede 3 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Terry, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you appreciated the central location of our hotel, which indeed makes exploring Amsterdam quite convenient.We regret to hear about your dissatisfaction with the pillow quantity and room size. While our cosy rooms are designed to maximize space and efficiency, we understand that preferences can vary. We offer additional pillows upon request at the reception to enhance your comfort. Additionally, our televisions are equipped with Smart TV features ready to connect, offering access to various international channels, although we do not provide traditional cable services.We are continually striving to provide a comfortable and enjoyable experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager
10/10 Fremragende
Michelle
Rejste i en gruppe
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here before and we will stay here again and again
Michelle
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Esmeralda
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Did not like that the locker is not safety
Esmeralda
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Esmeralda, We would like to thank you for this review about your recent experience in our hotel.It is heartening to learn that you were pleased with our room cleanliness, hotel condition, service, and the amenities provided in your room. However, we regret to hear that you felt the locker did not meet your expectations for safety. At ibis Amsterdam Centre, we prioritize the security of our guests’ belongings and offer lockers for peace of mind. We understand that feeling secure is essential, and we are continuously looking into ways to ensure our guests feel confident in the safety of their possessions while staying with us.We are delighted that the rest of your experience was positive, and we would like to extend an invitation for a future visit, hoping to exceed your expectations in all aspects.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager
10/10 Fremragende
Timothy
Rejste med partner
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant facility to start a trip from.
Timothy
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Timothy, Thank you for taking the time to review your stay.Your commendations regarding the pristine cleanliness of our rooms, the impeccable condition of ibis Amsterdam Centre, the excellence in service, and the quality of our room amenities are truly appreciated. It is heartening to know that the efforts of our dedicated team have not gone unnoticed and contributed to a memorable start to your journey. Thank you for highlighting the aspects that made your stay with us a delight.Should your travels bring you back to Amsterdam, we would be honored to welcome you again to ibis Amsterdam Centre for another exceptional experience.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
6/10 Okay
Rudy
11. maj 2024
The rooms are very small and not very clean
Rudy
Overnattede 2 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Rudy, Thank you for taking the time to review your stay.While we are pleased to hear about aspects of your stay that met your expectations, we regret that you found our rooms to be on the smaller side. Our cozy rooms are designed to maximize space and functionality, which is appreciated by many of our guests seeking convenience and value in the heart of the city.We are concerned to hear your remarks regarding cleanliness, as we pride ourselves on maintaining high standards of hygiene and cleanliness for all our guests. Our team is dedicated to ensuring that every room is thoroughly cleaned daily, and we regret if this was not reflected during your stay.We continuously strive to deliver comfortable and enjoyable experiences, and we are grateful for the opportunity to improve. Your insights are invaluable to us, and we will take them to heart.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
6/10 Okay
Paul
Rejste med partner
11. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Next door to Centraal train station - can't beat the location if you're taking a lot of trains, trams or subway trips. Didn't try the bar or breakfast facilities. Lease expensive rooms are small, but comfortable.
Paul
Overnattede 3 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Paul, Thank you for taking the time to review your stay.It is wonderful to know that our proximity to the Centraal train station greatly contributed to the convenience of your travels. Thank you for highlighting the condition and cleanliness of our hotel, which we take great pride in maintaining to high standards.However, we are sorry to hear that the room size did not fully meet your expectations. Our cosy rooms are indeed designed to be compact and efficient, providing all the necessary comforts within a smaller space. We regret that you found the service and room amenities to be less than satisfactory. While we do not offer minibars in our rooms, our guests can enjoy a variety of international channels on our Smart TVs, and we always strive to provide excellent service to ensure a pleasant stay. As for the bar and breakfast facilities, should you decide to give them a try during your next visit, we believe they will enhance your experience with us.Once again, we appreciate your comments, as they are crucial in our continuous efforts to improve our guest experience. Thank you for choosing ibis Amsterdam Centre.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
10/10 Fremragende
martha, chula vista
Rejste med familie
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Está muy cerca del centro y lugares de intereses a pie es todo el recorrido a 5 min de la estación del tren
El desayuno muy completo y muy bueno
Si lo recomiendo ampliamente
martha
Overnattede 3 nætter i april 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al ibis Amsterdam Centre.Nos complace enormemente saber que nuestra ubicación cercana al centro y a la estación de tren fue conveniente para su visita a la ciudad. Es gratificante también que haya disfrutado del desayuno y que destaque su calidad.Apreciamos mucho su recomendación y nos alegra que los servicios y la limpieza de la habitación hayan cumplido con sus expectativas, reflejando nuestro compromiso con la excelencia.Nos enorgullecemos de mantener nuestras instalaciones en óptimas condiciones y, aunque no mencionó ningún inconveniente específico respecto a la condición del hotel, siempre estamos atentos a cualquier oportunidad de mejora. La satisfacción de nuestros huéspedes es nuestra mayor prioridad y comentarios como el suyo nos motivan a seguir trabajando con pasión.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Natasa Duricic, Operations Manager
10/10 Fremragende
Walter
Rejste med partner
11. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Location was near trams and train station
Walter
Overnattede 4 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Walter,Thank you for such a great review.Knowing that our central location, conveniently close to trams and Amsterdam Central Station, greatly contributed to your satisfaction fills us with pride. It is our aim to provide a prime starting point for our guests to explore the city with ease.We're also thrilled to hear that you found the condition of our hotel to be up to standard. Our team works tirelessly to maintain the quality and cleanliness of our facilities, and we're glad that our efforts have resonated with you.At ibis Amsterdam Centre, we strive to create a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we have succeeded during your stay. Should your travels bring you back to our vibrant city, we hope to be your hotel of choice once again.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
8/10 Udmærket
Adam
Rejste med familie
10. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
utilitarian, small functional rooms, limited amenities, good for a work or traveler with simple needs, my spouse hated it but that’s typical. Location is why you pick it, 2 minutes to train, 5 to shop or RLD. I’d stay again but wife wouldn’t. A coffee machine in room would really be nice though.
Adam
Overnattede 3 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Adam, Thank you for taking the time to review your stay.It is heartening to hear your appreciation for our functional rooms and the convenience of our prime location, just moments away from central transport links and shopping areas.While our rooms are designed with a modern, utilitarian approach to maximize both comfort and practicality, we are sorry to hear that you found the size and amenities not to your spouse's liking. We aim to ensure our guests have all they need for a comfortable stay, and we regret any inconvenience caused. As for the desired coffee machine, we acknowledge your suggestion and understand that such amenities contribute to a more enjoyable stay. We'll certainly take your feedback into consideration for future improvements.Your positive comments on room cleanliness, hotel condition, and service are greatly appreciated, as our team works diligently to maintain high standards. We're glad these aspects contributed to a satisfactory experience. Should you consider giving us another chance, we would be delighted to welcome you back to ibis Amsterdam Centre, ensuring a stay that both you and your wife will thoroughly enjoy.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
8/10 Udmærket
Thomas, Ajax
9. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to Central Station. Breakfast option was great.
Satisfied with my stay.
Thomas
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Thomas,Thank you for such a great review.It is gratifying to hear that you found our location convenient for your travels around Central Station and that our breakfast options were to your satisfaction.While we are pleased with your positive comments, we noticed your rating of our hotel condition and would like to assure you that ibis Amsterdam Centre is committed to maintaining high standards. Our latest renovations were completed in 2021, ensuring our facilities remain modern and welcoming.Your commendation of our service is greatly appreciated. Our team strives to provide exceptional hospitality, and we are delighted to have met your expectations. Thank you for recognizing our commitment to cleanliness; our housekeeping staff takes great pride in maintaining our rooms to the highest standard.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
8/10 Udmærket
Keith
9. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location, location, location! That said, at check-in we were got hit up for 74.48 Euros worth of extra charge for our two night stay.
Three people in a room was tight but do-able. Staff was nice and helpful. Good view of the channel out the window.
Keith
Overnattede 2 nætter i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Keith, Thank you for taking the time to review your stay.It is gratifying to learn that our staff's helpfulness and the view from your room contributed positively to your experience with us. However, we regret to hear about the unexpected extra charge during check-in. Our pricing policy aims to be transparent, and we apologize for any confusion caused. Please rest assured that our team is committed to providing accurate information to our guests. We are also pleased that you found the room cleanliness and overall condition of the hotel to your satisfaction. We continuously strive to maintain high standards of cleanliness and upkeep for the comfort of our guests. Although our rooms are designed to be space-efficient and cozy, we understand that preferences on room size may vary. We hope that the functionality of the room still provided you with a comfortable stay. The positive remarks on the service quality are much appreciated, and we will continue to uphold the high standards that ibis Amsterdam Centre is known for.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
8/10 Udmærket
David
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
In the central
David
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear David,Thank you for such a great review.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
8/10 Udmærket
Katharine
Rejste med familie
6. maj 2024
Synes godt om: Service og personale
This was a very convenient location and staff was great. We had no towels in the bathroom, however, which we found out after one in our party was already in the shower.
Katharine
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 7. maj 2024
Dear Katharine, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our staff welcoming. It is always encouraging to learn that guests appreciate the efforts of our dedicated team.We regret to hear about the oversight regarding towels in your bathroom. Please accept our apologies for any inconvenience this caused. Our team strives to ensure that all aspects of our guest's stay are attended to, and we are sorry for this lapse. We are committed to providing complete comfort and convenience, and we have taken note of your experience to prevent such occurrences in the future.We are grateful for your positive remarks on our service and hope that these aspects of your stay left you with a favorable impression. At ibis Amsterdam Centre, we continuously aim to provide a high-quality experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager
6/10 Okay
Louise
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was a bit too small, especially the bathroom.
Louise
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 7. maj 2024
Dear Louise, We would like to thank you for this review about your recent experience in our hotel.We appreciate your feedback regarding the size of our rooms and bathrooms. Our hotel offers various room sizes, including the Cosy rooms which are indeed smaller in size. These rooms are designed to provide a comfortable and affordable stay for our guests. For future visits, you may consider booking one of our larger room options, such as the Standard or Family rooms, which offer more space and additional amenities. We apologize for any inconvenience you may have experienced during your stay.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager
4/10 Dårligt
Christina
6. maj 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Requested early check in in advance. In my room at 2:59. Check in was at 3. Beds uncomfortable. One very used pillow. A paper cup to drink out of. Towels were like sand paper. No phone in room or night light in bathroom. After a l o n g of travel had to go back downstairs to wait in line again to request more pillows. Carpet in hallways was filthy. N o t a good place to stay but was the closest place to train station.
Christina
Overnattede 1 nat i maj 2024
Svar fra Natasa Duricic, Operations Manager den 18. maj 2024
Dear Christina,Thank you for taking the time to share your review.Your feedback is valuable to us as it helps us to continuously improve the service we offer. We're glad that we could accommodate your request for an early check-in.However, we apologize if the comfort of our beds did not meet your personal preference. Our beds are the 'Sweet Beds by Ibis', designed to offer a restful sleep. Additionally, we provide extra pillows upon request at the reception to ensure our guests' comfort. We regret to hear that the towels did not provide the softness you expected, and we are surprised by your comment on the carpet cleanliness as our housekeeping maintains strict daily cleaning protocols. Please rest assured that providing a clean and comfortable environment is a top priority for us.We also note your comments regarding in-room amenities. Our rooms are equipped with essential conveniences, and while we do not offer a minibar or a phone in the rooms, we ensure that our front desk is staffed 24/7 to assist with any guest queries. We provide a safety deposit box for the security of our guests' belongings, and our double-glazed windows are designed to minimize noise. We understand that after a long journey, any inconvenience can be amplified, and we are sorry this was the case with your experience.We are always striving to offer our guests the highest standard of service, and we would be grateful for the opportunity to welcome you back and make your next stay a pleasant one.We hope we can provide you with an improved stay in the future.Kind regards,Natasa Duricic, Operations Manager