Udendørsområde

Anmeldelser af Eden Hotel Amsterdam

4 out of 5
Eden Hotel Amsterdam
Amstel 144, Amsterdam

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 414 af i alt 748 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 748 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 748 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 748 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 748 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kirsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dejligt ophold, med venligt personale.
Overnattede 3 nætter i april 2024
Svar fra Rob Hemmes den 9. apr. 2024
Beste Kirsten,Bedankt dat u de tijd heeft genomen om uw ervaring in ons hotel met ons te delen.Ik wil mijn oprechte excuses aanbieden voor het kleine ongemak dat u heeft ervaren tijdens uw recente verblijf bij ons.Uw feedback is erg belangrijk voor ons omdat we er voortdurend naar streven om de ervaring van onze gasten te verbeteren.We hadden graag gewild dat u ons tijdens uw verblijf op de hoogte had gebracht, dan had ons management het probleem ter plaatse kunnen oplossen.We zijn blij dat u een algehele positieve ervaring met ons had en we zouden u graag in de nabije toekomst weer verwelkomen om u te voorzien van onze uitstekende service.Met vriendelijke groet,Rob HemmesAlgemeen MGR

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel.
Dejligt hotel. Rigtig god beliggenhed. Badeværelse med glasdøre og glasvæg tæller ned. Det stod ikke i beskrivelsen/billederne. Der var ikke meget privatliv på toilettet! Resten var rigtigt fint.
Overnattede 3 nætter i oktober 2023
Svar fra Rob Hemmes den 27. okt. 2023
Dear Guest,We are thrilled that you enjoyed your stay with us.My colleagues aim to provide all our guests with an exceptional and memorable experience, so we are delighted you enjoyed your stay at The Eden Hotel Amsterdam. We hope to welcome you back in the near future.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Louise

Overnattede 3 nætter i september 2023
Svar fra Rob Hemmes den 28. sep. 2023
Dear Louise,Thank you for your 5 star rating. We appreciate it very much. We hope to welcome you again in the near future.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Jakob

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra RHemmes den 1. aug. 2023
Dear Jakob,Thank you for your perfect review rating. We do highly appreciate it. We hope to welcome you again soon. Warm regards,Rob Hemmes General Manager

10/10 Fremragende

Mette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra RHemmes den 11. apr. 2023
Dear Mette, Thank you for your perfect review rating. We do highly appreciate it. We hope to welcome you again soon. Warm regards, Rob Hemmes General Manager

8/10 Udmærket

Signe

Overnattede 3 nætter i februar 2023
Svar fra RHemmes den 5. mar. 2023
Dear Signe, Thank you very much for your positive rating. We hope to welcome you back soon. Sincerely, Rob HemmesGeneral Manager

2/10 Forfærdeligt

hassan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad sleep to mutch noice. Hostel not hotel
The women in reception ok . To mutch novice . Bad sleep
Overnattede 1 nat i februar 2023
Svar fra EDemircan den 13. feb. 2023
Dear Hassan,Thank you for rating us about your experience at the Eden Hotel Amsterdam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Eden Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you to sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Eren Demircan Front Office Manager

2/10 Forfærdeligt

Jonas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

10/10 Fremragende

Bent

Overnattede 4 nætter i juni 2022

10/10 Fremragende

Stefan, Hellerup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alt er perfekt !
Overnattede 2 nætter i juni 2022

6/10 Okay

Marianne

Overnattede 1 nat i maj 2022

10/10 Fremragende

Lone Højgaard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022

6/10 Okay

Thomas

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Good location, small rooms
Room very small and uncomfortable
Overnattede 4 nætter i november 2021
Svar fra Nick den 8. nov. 2021
Dear Thomas, Thank you for your feedback. Could you please contact the reception? Kind regards, Nick

10/10 Fremragende

Jørn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed. Venlig og hjælpsom personale
Overnattede 4 nætter i oktober 2021
Svar fra Esther den 12. okt. 2021
Dear Joern, Thanks for the splendid review. The location of the hotel is one we're particularly proud of. Being centrally located gives our guests great access to the city and beyond. We strive to offer top-notch service and comfort for all of our guests. Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! With kind regards, Esther

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2021

10/10 Fremragende

Andi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021

8/10 Udmærket

Sylvie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
La première chambre offerte n était pas terrible. Mais la deuxième était bien. Centrale pour qui veut le centre d Amsterdam.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Marta Ivelisse

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was whimsical and charming, the room was grand and espectacular, the bathroom could be more comfortable. Breakfast buffet is available, however not our favorite. You can select better options of breakfast and brunch outside the hotel. Excellent location in front of grand canals near Opera and Ballet. Walking distance from restaurants, museums and Amsterdam landmarks. Watch out with the bicycles transit.
Overnattede 2 nætter i maj 2024

6/10 Okay

Robbie

Rejste med partner
Synes godt om: Rengøring, service og personale
This hotel is very nice but rooms are a little strange…the breakfast is excellent however right outside and everywhere Everyone smokes and butts are littered all over the downtown core the canals are full if garbage and this ruined every experience we were trying to have
Overnattede 5 nætter i maj 2024

6/10 Okay

Byron

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Our request for a room change set off a domino effect of mishaps with the front desk and the hotel’s customer service manager. We ended up needing to pack our bags and make room changes multiple times due to front desk incompetency. Although we eventually got the room that they initially promised and later reneged on, it took much teeth pulling and threatening (to write bad on-line reviews) to get it.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Léanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location!
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Max

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Der Hinweis auf den nächstgelegenen Parkplatz fehlte. Klarer Minuspunkt auch für Expedia.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location. Staff very friendly and helpful. Only problem is the very small room despite being "superior".
Overnattede 1 nat i maj 2024

10/10 Fremragende

Devon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel staff were nice. Comfy bed.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Kaitlyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros: - Beds and pillows are very comfortable - Great area (close to city centre) and close to a tram stop - Very clean and cleaning team does a great job - Bar, store, pizza and toast self service and games available in hotel Cons: - Weird smell in the room despite opening window and spraying Lysol - Can be loud since the hotel is near the centre
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very clean easy check in and check out well located
Overnattede 4 nætter i maj 2024
Svar fra psi den 23. maj 2024
Dear Chris,Thank you for your positive review! We are happy to read that you enjoyed your stay at the Eden Hotel Amsterdam and that you found our location to be convenient. It's great to know that you also appreciated the cleanliness. We strive to provide our guests with the best possible experience, and we're glad that we could meet your expectations. We hope to have the opportunity to welcome you back in the future.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Torild

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an excellent location right on one of the canals. We were able to catch a tour boat almost right outside our hotel. Would strongly recommend this hotel.
Overnattede 2 nætter i maj 2024
Svar fra psi den 23. maj 2024
Dear Torild,Thank you very much for considering the Eden Hotel top notch. We are happy to read you found our location convenient for your stay and we are hoping to have the pleasure to welcoming you back soon.Warm regards,Rob Hemmes

10/10 Fremragende

Annamaria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
beautiful location. nice view of canal by the front entrance, and access to the nightlife/action by the back entrance of the hotel. Note that the hotel room size are really by European standard. so a small hotel room is a really small hotel room however, it is set up perfectly so you aren't missing anything!!
Overnattede 2 nætter i maj 2024
Svar fra psi den 23. maj 2024
Dear Annamaria,Thank you very much for considering the Eden Hotel top notch. We are glad that all other aspects of your stay from the location to the breathtaking view and comfortable amenities corresponded to your expectations. Your sentiment is exactly how we want our guests to feel when they are here, and we are hoping to have the pleasure to welcoming you back soon.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff and property
Overnattede 5 nætter i maj 2024
Svar fra psi den 23. maj 2024
Dear David,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We are happy to hear that you found the interior unique and beautiful. Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

bruce

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was very comfortable. Room was very quiet. Staff were all very nice. excellent place to stay
Overnattede 2 nætter i maj 2024
Svar fra psi den 23. maj 2024
Dear Bruce,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. I will definitely pass on the compliments to our staff, they will love to hear it! Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Odaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay at this hotel. Facilities were clean and the location is great with plenty of shops and restaurants within walking distance. We also enjoyed the complementary breakfast options. We had a three week vacation across Europe and the customer service at this property was the best we experienced out of all the other properties we stayed at. Highly recommend!
Svar fra General Manager den 20. maj 2024
Dear Odaine, Thank you for staying with us and for sharing your perfect review rating with regards to your recent stay at the Eden Hotel Amsterdam.We are delighted to read that you found our facilities clean and our location convenient, and also that you enjoyed our breakfast offerings. We are specially trilled to hear about your sentiments regarding our staff. We strive to deliver the most unforgettable experiences to all of our guests, and it is rewarding to read that we succeeded in doing so.It was a pleasure to welcome you and we already look forward to host you again during your next stay.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

keli

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location to get everywhere in the city! Close to the tram and the city central. Cafes everywhere. I would definitely stay again!
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Keli, Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. It is great to know that you found our location convenient for your stay, specially the closeness to the public transports!Thank you for your positive words and we hope to welcome you back in the near future.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Monica J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, quiet location, restaurant on site and one directly across the canal. Close to public transportation, Tram station just a few yards from back entrance to hotel. Everything was walkable from this location. Staff was super friendly and helpful.
Overnattede 3 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 20. maj 2024
Dear Monica J,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. How amazing that you enjoyed our hotel amenities and our prime location!I will definitely pass on the compliments to our staff, they will love to hear it! Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! Warm regards,Rob HemmesGeneral Manager

4/10 Dårligt

Cynthia

Synes ikke om: Service og personale
Room consistently overheated, had to keep window open. Window opened onto metal stairway. No refrigerator in room. Staff in breakfast area not very friendly.
Overnattede 7 nætter i april 2024
Svar fra General Manager den 21. maj 2024
Dear Cynthia,Thank you so much for taking the time to share your experience with us.We apologize for the inconvenience caused during your stay, and we are truly sorry that we fell short of meeting your expectations.At the Eden Hotel, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us.In light of this, we would like the opportunity to further discuss this matter with you.I have already shared your feedback with my team, and therefore would like to inform you we have personally reached out to you via mail, as we are all committed to learning and improving our service.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for your review, and we wish you all the best in your future travels. Sincerely,Rob HemmesGeneral Manager

2/10 Forfærdeligt

Arash, sammamish

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
definitely not a 4 star hotel ,we got inches of window on the ground and they call it canal view! very bad bathroom & towels .no refrigerator in the room & lot of noise. we also got some kind of red stain on our clean sheet , if they let me i will add photos !
Overnattede 3 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 18. maj 2024
Dear Arash,Thank you so much for taking the time to share your experience with us. We tried to call you immediately, but unfortunately, we were unable to reach you. Please feel free to call us back at your convenience.We constantly strive to provide our guests with the best experience, and I regret that we didn't meet your expectations.We would like to apologize for any inconvenience you may have experienced. I have already shared your feedback with my team, as we are all committed to learning and enhancing our service.We sincerely hope you will consider giving us a second chance. We would love the opportunity to demonstrate that your recent experience is not typical for us. We look forward to the possibility of welcoming you back to the Eden Hotel Amsterdam in the near future.If you have any questions, please do not hesitate to reach out to me directly via phone or email.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Christopher, Crawley

Forretningsrejsende
Synes godt om: Faciliteter
Lovely hotel, centrally located. Close to local train station 5 mins walk. Nespresso coffee machine in room along with tea and creamer powder. Onsite mini shop service Starbucks coffee out of a machine. Good selection of restaurants close by. Avoid the £44 for breakfast the same breakfast the will offer you for £19 on arrival. But better selection of lovely breakfast places close by
Overnattede 1 nat i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Christopher,Thank you so much for sharing your feedback of your stay at Eden Hotel Amsterdam.It is wonderful to read you enjoyed our room and hotel amenities as well as our prime location.We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property and convenient location
Overnattede 3 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Jennifer,Thank you for staying with us and for sharing your perfect review rating with regards to your recent stay at the Eden Hotel Amsterdam. We are pleased to offer such a unique location to our valuable guests.Thank you for your feedback, we do highly appreciate it. We are looking forward to welcoming you again in the near future.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed the friendly and informal atmosphere. The hotel had good facilities and staff were very helpful. Great location.
Overnattede 6 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Diane,Thank you so much for sharing your feedback of your stay at Eden Hotel Amsterdam. How amazing is to understand that you enjoyed our prime location.It is also wonderful to read you enjoyed your stay with us. Thank you for mentioning our team! I will share your kind words of recognition with them, as I am certain they will also be delighted to hear them.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

M

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Location was great but the hotel looks dated.
Overnattede 3 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Guest,Thank you for taking the time to share your feedback. We are glad to hear that you found our location to be convenient for exploring Amsterdam. However, we are sorry to hear that you were disappointed with the décor of our hotel. We appreciate your comments and will take them on board as we strive to improve the experience for our guests. We hope that despite this, you were able to enjoy your time in Amsterdam and we would love the opportunity to welcome you back in the future!Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Antony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and renovated within the past few years, so well designed and new. Great breakfast space. Easy checkin and checkout and helpful friendly checkin staff. Would have scored 5 stars but the room servicing is odd. We were not told at checkin that rooms are only serviced every three days for “environmental reasons”. We are very familiar and agree with not replacing towels every day, but I would expect rooms to be cleaned/ glasses cleaned/coffee replaced at this standard of hotel. Guests can request daily room servicing but despite us requesting this, it did not happen. On the positive, if we called housekeeping to request anything, they did bring it immediately. I still would definitely recommend this hotel for all of the other positive reasons.
Overnattede 3 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Antony, We are proud to offer such a unique location and comfortable interior to all our valued guests. We are also pleased to read that you felt our staff were very helpful. In our efforts to be more sustainable, we provide housekeeping the day after every third night of your stay. We would like to apologize if this was not clear in our communications and for any inconvenience you may have experienced. I have already shared your feedback with my team, as we are all committed to learning and enhancing our services. Thank you so much for bringing this to my attention.Thank you for choosing Eden Hotel, and hope that you will allow us the pleasure of welcoming you back again soon.Sincerely,Rob HemmesGeneral Manager

10/10 Fremragende

Elizabeth, Burlington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Elizabeth,Thank you for staying with us and for sharing your perfect review rating with regards to your recent stay at the Eden Hotel Amsterdam. We do highly appreciate it. We are looking forward to welcoming you again in the near future.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Vinca

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
We loved our executive corner room, which was large and tastefully decorated. Staff was friendly and attentive. I had 3 issues: 1. The cleaning was never done timely. Day 1 they were in our room at 4:30pm when we needed a break after touristing all day. Day 2 they never showed even though requeste for daily service upon arrival. We had to call and be in room with cleaners again at 5pm. 2. The toilet paper is simply odd and cheap. 3. No fridge in room was very inconvenient especially at the executive level. We had to mess around with ice twice a day to keep our caviar being transported for an event cold. A bit absurd. Put back the fridges.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Vinca,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at the Eden Hotel Amsterdam.We take pride in providing exceptional service, and we're thrilled to hear that you appreciated the friendliness and professionalism of our staff. We also glad you enjoyed the room decor and it's space.However, we do apologize for the inconvenience you felt with housekeeping timing and specially with the lack of fridge in the room. We take all feedback seriously and will use it to improve our guest experience. Thank you for staying with us. We hope to welcome you back in the near future for an improved stay, Sincerely, Rob HemmesGeneral Manager

8/10 Udmærket

Tae Hee

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Rob Hemmes General Manager den 16. maj 2024
Dear Tae Hee,Thank you for staying with us. We are glad to hear that overall, your experience was positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

CHARLOTTE

Rejste i en gruppe
We loved the area, very easy to walk the canals, but also hop on a tram if going a bit further.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Charlotte,Thank you for taking the time to write a detailed and positive review of your experience at Eden Hotel Amsterdam.We are delighted to hear that you enjoyed your stay at the Eden Hotel Amsterdam and that you found our location to be convenient. We hope to have the pleasure of welcoming you back soon for another amazing stay with us at Eden Hotel Amsterdam.Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Yariv

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Yariv, Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam.We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon! Warm regards,Rob HemmesGeneral Manager

8/10 Udmærket

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2 entrances, easy walk to trans, many dinner options close by
Overnattede 2 nætter i maj 2024
Svar fra Rob Hemmes - General Manager den 14. maj 2024
Dear Catherine,Thank you for your positive review! We're thrilled that you had such a wonderful experience with us, and that you were able to enjoy all that our hotel and the surrounding area have to offer.Thank you again for sharing your experience, and for choosing Eden Hotel Amsterdam as your preferred accommodation.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location in city center. Staff was friendly and helpful, and room was very clean.
Overnattede 5 nætter i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Jennifer, Thank you for sharing your experiences with the Eden Hotel Amsterdam,We are proud to offer such a unique location to all our valued guests. We are also pleased to read that you felt our staff were very helpful and friendly.Thank you once again for your positive words and we hope to welcome you back in the near future.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

MICHAEL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, near popular sites, good selection of walkable restaurants. Joseph the front desk MGR was most helpful with random questions and useful information.
Overnattede 4 nætter i maj 2024
Svar fra Rob Hemmes den 18. maj 2024
Dear Michael,Thank you for sharing your wonderful experience at Eden Hotel Amsterdam with other travelers on this platform. We are delighted that our team members were able to make your visit even more memorable, and that our prime location in Amsterdam was the perfect base for your trip. We appreciate your kind words and hope to welcome you back for another unforgettable experience soon!Warm regards,Rob Hemmes

8/10 Udmærket

Eileen, Forest Hills

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was excellent; always available & helpful especially with dinner reservations. Rooms are clean but small & bathrooms lack shelving; we managed; bed is comfy. Great location. Overall a wonderful stay
Overnattede 6 nætter i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Eileen, Thank you for taking the time to write such a detailed and positive review of your experience at Eden Hotel Amsterdam. We are delighted to hear that you had a great stay with us, and that our team was able to provide you with exceptional service and comfort during your visit.We value your comments regarding the room and the cleanliness. We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,Rob HemmesGeneral Manager

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great property with many amenities and staff who genuinely seem to care.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Daniel,Thank you so much for sharing your feedback of your stay at. It is wonderful to read you enjoyed your stay with us.We are glad to hear that overall your experience was so positive and thank you for mentioning our team!We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,Rob HemmesGeneral Manager