Hoteller nær Alton

"the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple"

"Very nice place, check-in associate, Tristan, was very helpful and kind. Nice room and great breakfast. Would come back."

"The staff were all friendly and helpful."

"I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

"Great state awesome help from front desk staff which is hard to find facilities clean and spacious definitely would stay again"

"The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...