Hotel med 3 stjerner i Doral, Miami

"Det var et ok hotel, fint rent osv. Men fuldstændig ligesom alle de andre. Middel service, alm. faciliteter, men vi skulle også bare have en enkelt overnatning. "

"The hook when booking says free airport transfer to hotel. Not entirely true. Their shuttle has set times, 9-5. Our flight didn’t even get into Miami until 10:40pm. You have to dig and dig through the site to find the set times. However you slice that pie, that’s a deceptive tactic. When I tried to call and get the issue fixed, they refused to help and I couldn’t cancel my stay. I was already charged and there were no refunds. No help! Got to the hotel and asked if they would offer us a shuttle...

"Staff was amazing"

"Great location and staff was friendly. Nice amenities and modern fun hotel vibe. Wish the bathrooms were bigger but it had everything we needed so definitely would stay at another Aloft"

"Breakfast staff and cleaning"

"First of all the positives: Great big clean room with lots of amenities, a good selection for breakfast and friendly staff. Now the bad: Terrible shuttle service. After calling the hotel, I waited for 1 hour and 25 minutes for the shuttle. I was standing in the hotel lobby 2 hours after my initial call. That is not a service, that is a dis-service to the customers! Stop providing this dis-service or change the service to more frequent and specifique timed pick ups. Or simply let the customers...