4/10 Dårligt
Amanda
Rejste med familie
26. maj 2024
Synes ikke om: Service og personale
We originally were excited to stay as we were attending the Leamington demolition derby and fair (fair more for the kids) Very rare to find 3 beds in the same room. Check In went ok. Pool; Nice size. Hot Tub; Jets didn’t work the best (I try to find hotels with Hot Tubs and stay there because of having a Hot Tub) Breakfast Included wasn’t anything good (I looked at it and chose not to eat anything) hard boiled eggs/English muffin (husband ate) Check out was the biggest issue; Female staff member was ignorant and rude at front desk. I went to double check the room before check out and was told if I was in the room 1 minute past 11am I was going to be charged 100 late check out fee. My husband asked about the deposit as when checking in staff member told him when checking out to bring the card the deposit was put on to have it returned. I know with deposits it takes 5-10 business days but the female staff member called my husband a liar and he was told no such thing. We will not stay again at this Days Inn solely because of the treatment from the female staff member.
Amanda
Overnattede 1 nat i maj 2024