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Anmeldelser af James Cook Hotel Grand Chancellor

4.5 out of 5
James Cook Hotel Grand Chancellor
147 The Terrace, Wellington

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 467 af i alt 1038 anmeldelser" "
Bedømmelse på 8 − Udmærket. 378 af i alt 1038 anmeldelser" "
Bedømmelse på 6 − Okay. 117 af i alt 1038 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1038 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 1038 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

lena

Overnattede 1 nat i marts 2023
Svar fra Neeharika Ghimire den 15. mar. 2023
Dear Lena, Thank You for choosing James cook Grand Chancellor for your stay. We are glad you enjoyed your stay with us. We look forward to welcoming you again, for your next stay.

10/10 Fremragende

Chiaki

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wade spoke to us in Japanese, when we were having dinner at the restaurant. And we had a great time to talking her and her boss. Also the meal was good. The receptionists were so kind. We had relaxed in your hotel. Thank you so much.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Barrie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i februar 2024

8/10 Udmærket

Emma

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great location. Suite had an amazing view of Wellington and water front. Only complaint t was room was close to lounge and could hear staff very early each morning re stocking lounge.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Hennie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Friendly and helpful staff. The hotel was clean and well kept. In need of an upgrade at some stage, but perfect for what we needed. And excellent for the price!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Janice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superstar service from Naomi on the front desk and the restaurant team and food was Fabulous! Highly recommend
Overnattede 1 nat i maj 2024

8/10 Udmærket

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location easy access to The Terrace and Lampton Quay
Overnattede 1 nat i maj 2024

10/10 Fremragende

Keir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great helpful staff
Overnattede 2 nætter i april 2024

10/10 Fremragende

Finn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

10/10 Fremragende

GARRY

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a wonderful weekend and as I was celebrating my 60th Birthday they made it very special by leaving us a birthday platter in our room. We stayed at the Hotel because my son stayed a few weeks before and he recommended it. thankyou very much
Overnattede 2 nætter i april 2024

8/10 Udmærket

Tracy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked how there was a lift down to lambton quay inside the hotel. I liked that you needed to swipe your room key to get to your floor. Because we had 2 young children they let us check in early. Staff were lovely. The buffet breakfast was epic! Lots of variety, pancakes and eggs cooked to order. The restaurant reminded me of a big open space with standard table and chairs like an rsa or retirement home communal dining area. Didnt go there for dinner.
Overnattede 1 nat i april 2024

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and very clean.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Craig

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a junior suite on the top floor and it was worth the extra money. Great view and large room with nice bed. Included access to the lounge with snacks, coffee and non alcoholic drinks. Would recommend as a place In Wellington
Overnattede 2 nætter i april 2024
Svar fra Rishab - Guest services Manager den 28. apr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Julie

Overnattede 2 nætter i april 2024

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything we needed
Overnattede 4 nætter i april 2024

6/10 Okay

Marina

Rejste med familie
Synes ikke om: Service og personale, faciliteter
We stayed 4 nights. The hotel is pretty old, with only basic amenities. We were given a room on the second floor, making it pretty noisy from the constant traffic. The housekeeping didn't do a good job. Didn't even refill the soap, shampoo and conditioner. The only good thing is it exits to Lambton Quay and very close to all the stores, cable car and buses. I would pay more to stay at a much nicer hotel next time.
Overnattede 4 nætter i april 2024

8/10 Udmærket

kunihiro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
This room is really spacious and excellent for family travelers.
Overnattede 4 nætter i april 2024

4/10 Dårligt

Fran

Overnattede 1 nat i april 2024

6/10 Okay

Justin

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Rooms seem very dated and lacked safes to store valuables.
Overnattede 3 nætter i april 2024

6/10 Okay

stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was rather basic. Poor bedside reading light options. No drawers at all to unpack smaller clothing items. Bed was comfortable tho.
Overnattede 1 nat i april 2024

8/10 Udmærket

Annie

Rejste med partner
Synes godt om: Rengøring, service og personale
location is very good, but the Hotel need to update very old, and all the glass windows very dirty.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Greg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024

10/10 Fremragende

Catherine, Dundee

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The toilet roll kept coming off the toilet roll holder. The roll size of the paper was too big for the holder. Apart from that everything was great.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Waveney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely service and people a great stay. Thank you.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Colin

Rejste med partner
Synes godt om: Rengøring, faciliteter
The parking area outside the hotel was occupied by multiple taxis all the time preventing guests from loading or unloading most inconvienent
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Roberto Ulises

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Me cobraron por el estacionamiento por adelantado y al hacer check out, volvieron a cobrarme y resultó que tenía que además pagar otra tarifa en el estacionamiento al salir, me hicieron perder tiempo y no me querían atender, casi pierdo el Ferry. Muy mala atención en recepción, son indolentes y groseros. They charged me for parking in advance and when I checked out, they charged me again and it turned out that I also had to pay another fee in the parking lot when I left, they made me waste my time and they didn't want to serve me, I almost missed the Ferry. Very bad service at reception, they are lazy and rude.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Gina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, great location, comfortable bed, very clean
Overnattede 3 nætter i marts 2024

4/10 Dårligt

Yu-Chen

Rejste med familie
Synes godt om: Rengøring
1. The hotel reception didn’t know about Expedia VIP benefits until I repeated asked them about it. I was only given 2 free drinks vouchers because kids “didn’t” count. 2. We have stayed at James Cook several times before. The room is clean and comfortable. We moved both beds to have more spaces for our luggages. Housekeeping needs to clean the reads unseen, there’s quite a bit of stuff there(pills, hair clips etc). 3. Buffet breakfast was quite good with plenty of hot and cold choices. The old “chef” there could perhaps be a bit more friendly. 4. Overall we are pretty happy with the hotel and will definitely stay again.
Overnattede 5 nætter i marts 2024

8/10 Udmærket

Kallindran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent family room, would do with and update.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Moera

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed here a few times and have had an enjoyable stay every time.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Mayur

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property was good. Room was specious. Reception staff member war horrible. He charged me extra amount despite I was holding Expedia paid online booking voucher for car parking which is surprising. They returned the amount afterwards.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Sherwin Gerald

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay if your visiting Wellington, its in the CBD area, walking distance yo the shops around, walking distance to the tourist site in Wellington.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

UTPAL

Synes godt om: Rengøring, service og personale, faciliteter
The only thing I have to say James Cook hotel is very conveniently located, easy access to pier, restaurants, transportation.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Masaharu

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
場所のよさ
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Jennifer

Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Jesh

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The window had a leak and cold air blowed all night. Since it was a windy night, it felt like train was passing all night with the sound of compressed air howling. The property looks like 3 star at best. The bathroom looks old and faded.

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff was courteous. The facilites were well maintained and access to other venues was excellent . The food served was exquisite.
Overnattede 5 nætter i marts 2024

8/10 Udmærket

Kevin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not now
Overnattede 1 nat i marts 2024

8/10 Udmærket

Darren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Amani, Auckland

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at this hotel are awesome!
Overnattede 3 nætter i marts 2024

10/10 Fremragende

BernadetteCec

Overnattede 1 nat i marts 2024

8/10 Udmærket

Marion

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was very happy indeed. Excellent location. Water pressure in the shower was a bit low, but that is easy to cope with. Instructions for using the TV remote would be helpful. Not everyone works that out intuitively.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Amani, Auckland

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tidy hotel with friendly efficient staff.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Edwin, Campbell

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just another average hotel, not bad not great
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Terri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love Wellington
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Krista

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay here. Would definitely come again if in the area.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Yung Le

Overnattede 4 nætter i marts 2024

10/10 Fremragende

Kellyann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024