Udendørsområde
Tjek tilgængelighed

Anmeldelser af Holiday Inn National Airport/Crystal City, an IHG Hotel

3.5 out of 5
Holiday Inn National Airport/Crystal City, an IHG Hotel
2650 Richmond Highway, Arlington, VA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 665 af i alt 1483 anmeldelser" "
Bedømmelse på 8 − Udmærket. 394 af i alt 1483 anmeldelser" "
Bedømmelse på 6 − Okay. 210 af i alt 1483 anmeldelser" "
Bedømmelse på 4 − Dårligt. 110 af i alt 1483 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 104 af i alt 1483 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Chuda den 28. okt. 2023
Thank you for your candid review.

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Jessica den 10. okt. 2023
Thank you for your response. We appreciate it.

10/10 Fremragende

Dennis

Overnattede 1 nat i juli 2022
Svar fra Jonathon den 26. jul. 2022
Thank you for your feedback and hope to see you again soon.

6/10 Okay

Stephen

Rejste i en gruppe
Details make the difference. Twice housekeeping didn’t replace coffee pods or cups. Not a big deal until you try to ride 9 floors down then back during the morning rush. The middle elevator had issues with not moving until the doors had opened & closed at least twice.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Radonda, Weatherford

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i maj 2024

8/10 Udmærket

Ron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

William, Bloomfield

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking definitely needs to be expanded. There were a lot of good dining options in the area though.
Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 27. maj 2024
Dear William,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.best regards

10/10 Fremragende

david

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 27. maj 2024
Dear david,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.best regards

6/10 Okay

Alisi

Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 27. maj 2024
Dear Alisi,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.best regards

4/10 Dårligt

Magdalena

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I booked the hotel for just one night, thus I was not expecting much. But at least the minimum standards of a Holiday Inn. The room was extremely small with old furniture. There was an old lady sleeping on the corridor with her bags and everything!!!! How odd is that? Hotel or shelter?????
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 27. maj 2024
Dear Magdalena,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.best regards

8/10 Udmærket

Tania

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only problem I had was with the woman at the front desk who didn’t have a name tag. She was working on Thursday night, May 16. She was very rude. My husband was talking to another front desk agent because we had a major problem with the bathroom. The tub was always flooding because the stopper wasn’t working. As my husband was talking, she interrupted him and put her hand out so that he would stop talking. She was not helpful at all and rude to other guests. This is someone who should not be working at a high paced customer service industry.
Overnattede 4 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 27. maj 2024
Dear Tania,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.best regards

8/10 Udmærket

Lmekka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Having a shuttle is very helpful
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Lmekka, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Udmærket

Randolph

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Kids filled the elevator
Overnattede 4 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Randolph, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was fine
Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear john, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

Hyeon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good
Overnattede 1 nat i februar 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Hyeon, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Udmærket

John Edward Huyer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The phone/alarm clock didn't work.
Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear John Edward Huyer, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

Rj

Easy check in process
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Rj, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Udmærket

Ernesto, San Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Ernesto, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Udmærket

Ernesto, San Juan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena propiedad y muy buen servicio. Falta atención a detalles en cuento a limpieza y mobiliario. El aparato instalado en la pared de la habitación para aguantar la plancha se cayo tan pronto agarré la plancha. La alfombra del pasillo del piso 11 donde me quedé necesita cambio por tener areas rotas que están cubriendo con cinta adhesiva.
Overnattede 4 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Ernesto, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Udmærket

Ayisha, Hamilton Parish

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Ayisha, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

bob

Convenient
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 6. maj 2024
Dear bob,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Okay

Talib

Synes godt om: Service og personale
Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Talib, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

8/10 Udmærket

Tandi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 3 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 6. maj 2024
Dear Tandi,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Okay

Akiera, suitland

Synes godt om: Service og personale, faciliteter
wasn’t a pleasant area for a women traveling by herself .
Overnattede 2 nætter i april 2024

10/10 Fremragende

EDGARDO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear EDGARDO, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

4/10 Dårligt

Peter

Forretningsrejsende
Synes ikke om: Service og personale
Ok room but no continental breakfast....
Overnattede 1 nat i maj 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 5. maj 2024
Dear Peter,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.

6/10 Okay

Lamia

Rejste med familie, Forretningsrejsende
Our phone didn’t work. Our shower mat was taken. The air filters didn’t seem to be working, woke up every day with congestion.
Overnattede 3 nætter i april 2024
Svar fra Sayed Seddik | Guest Service Supervisor den 5. maj 2024
Dear LamiaI recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of phone and shower is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Fremragende

Claire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet location with onsite parking. Staff friendly. Nice hotel
Overnattede 1 nat i maj 2024
Svar fra Sayed Seddik | Guest Service Supervisor den 5. maj 2024
Dear ClaireThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient location to Reagan International.
Overnattede 1 nat i april 2024
Svar fra Sayed Seddik | Guest Service Supervisor den 5. maj 2024
Dear Robert Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Suzette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the airport shuttle convenience. I also liked the staff, very friendly and helpful. I didn't like the breakfast option, too expensive for what was offered.
Overnattede 4 nætter i april 2024
Svar fra Sayed Seddik | Guest Service Supervisor den 5. maj 2024
Dear Suzette Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Wayne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I apréciate the cleanliness and great customer service of the staff and very convenient location
Overnattede 3 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 30. apr. 2024
Dear Wayne,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Denny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 30. apr. 2024
Dear Denny,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

8/10 Udmærket

Cynthia

Both restaurants were terrible. Elevators shook side to side and I got stuck twice in #1 car. Room was not as nice as shown on website. Wallpaper at ceiling in sections was terrible. Draws in dresser would not stay shut. Would not recommend or stay here every again
Overnattede 4 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 29. apr. 2024
Dear Cynthia,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham

8/10 Udmærket

Thomas Charles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024
Svar fra Chuda den 27. apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Fremragende

Bradley

Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Bradley, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great area close to restaurants and shopping and the metro. Staff was very helpful and accomodating
Overnattede 3 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 26. apr. 2024
Dear Samantha, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable room, the staff were very helpful and friendly, and the pub restaurant was wonderful! The shuttle driver was so accommodating and helpful as well. Highly recommend.
Overnattede 1 nat i april 2024
Svar fra Chuda den 27. apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Okay

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
3 elevators and only 1 worked. Parking garage doesn’t print receipts. One of the days there was Front desk Staff from other location working here with no knowledge of this location. 2 of my other days there was Front desk staff that was new, also lack knowledge and was not helpful.
Overnattede 3 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 26. apr. 2024
Dear Kimberly, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

8/10 Udmærket

KUNJAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 26. apr. 2024
Dear KUNJAN, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Gloria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Met my needs so was good
Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. apr. 2024
Dear Gloria,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Fremragende

Elizabeth

Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Elizabeth, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

6/10 Okay

Brian

Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Brian, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

10/10 Fremragende

Dean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Area around the Motel is dirty
Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. apr. 2024
Dear Dean,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Okay

sharla

Overnattede 3 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear sharla, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

10/10 Fremragende

Ruth Wairimu

Synes godt om: Service og personale
Overnattede 4 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. apr. 2024
Dear Ruth Wairimu,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Okay

Norman

Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 22. maj 2024
Dear Norman, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

6/10 Okay

Karen

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Our first room had a flooded bathroom, our next room was clean, unfortunately the bathroom fan made a terrible noise and the bathroom sink was almost impossible to turn on. The hotel is close to DC so an UBER is $10-$15. The bed was great, but the pillows were terrible. The laundry was clean and not busy, grocery delivery was free if you need supplies. WARNING - the parking lot is very tight and not all vehicles will be able to access it.
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 19. apr. 2024
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

Mark

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good experience.
Overnattede 1 nat i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 19. apr. 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at hotel.

8/10 Udmærket

Timothy James, Northridge

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, close to transportation and 5 minutes to DCA airport.
Overnattede 2 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 19. apr. 2024
Dear Timothy James,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Fremragende

Kelly

Overnattede 3 nætter i april 2024
Svar fra Tyreek Graham| Area Assistant Front Office Manager den 5. maj 2024
Dear Kelly,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!