Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna
Anmeldelser
9,4
Enestående
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 515 af i alt 661 anmeldelser" "
10 - Fremragende
515
Bedømmelse på 8 − Udmærket. 92 af i alt 661 anmeldelser" "
8 - Udmærket
92
Bedømmelse på 6 − Okay. 29 af i alt 661 anmeldelser" "
6 - Okay
29
Bedømmelse på 4 − Dårligt. 13 af i alt 661 anmeldelser" "
4 - Dårligt
13
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 661 anmeldelser" "
2 - Forfærdeligt
12
9,6/10
Rengøring
9,4/10
Service og personale
9,4/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Anders
20. okt. 2023
Anders
Overnattede 2 nætter i september 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Anders, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Kenneth
13. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel high level...
Great stay in a corner suite on 5th floor. Excellent service, great spa - even one of the young receptionist came to our room late at night and fixed the Chromecast... Love Marriott and especially the lupus of RC
Kenneth
Overnattede 3 nætter i september 2021
8/10 Udmærket
Carsten
26. okt. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kongres i Wien
Morgenmaden blev tilkøbt til 25 euro pr. person ved indtjekning mod normalt 38 euro. Fin service
Carsten
Overnattede 3 nætter i oktober 2018
10/10 Fremragende
Saryn
21. dec. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt spillede bare maximalt på Ritz-carlton
Fantastisk hotel med det lækreste spa område,,,meget venligt og hjælpsomt personale,,,hotellet oser af luksus,,,og ikke mindst dejlig og innovativ restaurant,,,,vi kommer helt sikkert igen
Saryn
10/10 Fremragende
Anna
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was a woman traveling alone. The staff was terrific, looked out for me, made suggestions for sites, etc. Would hihgly recommend
Anna
Overnattede 3 nætter i marts 2024
10/10 Fremragende
jorge
Rejste med familie
10. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo perfecto
jorge
Overnattede 2 nætter i maj 2024
Svar fra Your Ladies & Gentlemen den 13. maj 2024
Dear Jorge, Thank you very much for your recent stay at The Ritz-Carlton, Vienna. On behalf of our Ladies & Gentlemen, we are delighted to hear that you have collected great memories during your stay with us. We look forward to welcome you back soon again. Kind regards, Julia KoflerQuality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Per Mikael
4. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic service and staff, excellent location and overall quality of the hotel.
Per Mikael
Overnattede 4 nætter i april 2024
Svar fra The Ritz-Carlton, Vienna den 7. maj 2024
Dear Per Mikael, On behalf of our Ladies & Gentlemen, I want to thank you for sharing about your recent stay experience in Vienna. It is great to know that you have enjoyed your stay with us, most particular because of the service excellence of our Ladies & Gentlemen. Thank you again for sharing your wonderful review. We look forward to welcoming you back soon!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Garrick
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome staff!!!
Garrick
Overnattede 2 nætter i april 2024
Svar fra Your Ladies & Gentlemen den 29. apr. 2024
Dear Garrick, thank you very much for your stay and your great feedback on a memorable stay experience at The Ritz-Carlton, Vienna. We are proud to know that our Ladies & Gentlemen set a great tone for a perfect time in Vienna, and that you have enjoyed the personalized services throughout the stay. Looking forward to connecting with you soon again.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Mustafa
Rejste med familie
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff professionalism and attention to detail made all the difference during our stay. When we are visiting Vienna again this will be the hotel we will stay
Mustafa
Overnattede 6 nætter i april 2024
Svar fra Your Ladies & Gentlemen, The Ritz-Carlton, Vienna den 25. apr. 2024
Dear Mustafa, Thank you for sharing your great stay experience and recommendation to all other travelers looking for a place to stay in Vienna and experience those little details that make the difference. It is great to see that you felt the genuine care of our ladies and gentlemen who always go the extra mile to make each and every stay as memorable as possible. We look forward to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
elizabeth
22. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
elizabeth
Overnattede 4 nætter i april 2024
Svar fra Your Ladies & Gentlemen, The Ritz-Carlton, Vienna den 25. apr. 2024
Dear elizabeth, Thank you for taking your valuable time to share your feedback about your stay experience in Vienna. We are delighted to know that our Ladies & Gentlemen created a meaningful journey for you, whilst being with us at The Ritz-Carlton, Vienna. We cannot wait to welcome you back soon again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Izabella, Chicago
Rejste med familie, Rejste med partner, Rejste med familie og småbørn
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful room in a perfect location! Staff is so kind and the pool is open until midnight! Had so much fun with the family!
Izabella
Overnattede 2 nætter i april 2024
Svar fra Ladies & Gentlemen at The Ritz-Carlton, Vienna den 22. apr. 2024
Dear Izabella, Thank you very much for your stay and sharing about the beautiful stay experience at The Ritz-Carlton, Vienna. It makes us glad to know that you felt comfortable, and that our Ladies & Gentlemen provided a kind service throughout the full journey for you and your family. We look forward to welcome you back soon again. Kind regards, Julia KoflerQuality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Michel, Quebec
25. mar. 2024
Michel
Overnattede 3 nætter i marts 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 27. mar. 2024
Dear Michel, Thank you very much for your stay with us and for sharing your wonderful feedback. On behalf of our Ladies & Gentlemen, I am delighted to know that you have had a wonderful Ritz-Carlton experience whilst being our valued guest. We look forward to welcoming you back any time soon. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Argentino
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked everything. I can't think of anything I did not like
Argentino
Overnattede 6 nætter i marts 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 19. mar. 2024
Dear Argentino, Thank you very much for choosing to stay with us and for sharing your kind and great feedback. It is a delight to know that you have liked everything during your stay, and that our Ladies & Gentlemen assured a comfortable stay experience at The Ritz-Carlton, Vienna. We hope to have the chance to welcome you back whenever your travel brings you back to Vienna. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Saul, chula vista
Rejste med partner
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall excellent hotel. The rooms are a good size by European standards. The best thing about the hotel is the staff, in particular Alejandro at the VIP Lounge was extremely helpful and welcoming. Thank you Alejandro! I hope we can find other Alejandros at other Ritz hotels😃
Saul
Overnattede 4 nætter i marts 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 19. mar. 2024
Dear Saul, Thank you very much for your recent stay in Vienna and for having chosen to stay wit us at The Ritz-Carlton, Vienna. It makes us proud to know that you have enjoyed your time at the Club Lounge, most particular because of the service excellence by Alejandro, who is delighted to hear that he has made your stay an extraordinary one. Thank you so much for sharing your experience and for also remembering our Ladies & Gentlemen's name to recognize them also for making your stay an unique one. We look forward to you return visit.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Peter
23. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Out of this world perfect location,rooms are incredible,amazing Restuarants,can walk to all major attractions
Peter
Overnattede 2 nætter i februar 2024
Svar fra The Ritz-Carlton, Vienna den 27. feb. 2024
Dear Peter, Thank you very much for your stay and for sharing you wonderful feedback about an incredible and amazing stay experience with us. We are delighted to know that you have especially appreciated the location, being close and in walking distance to all major attractions. We hope to have the chance to welcome you back any time soon! Meanwhile, best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Peter
20. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great location facility staff very superb
Peter
Overnattede 1 nat i februar 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 21. feb. 2024
Dear Peter, Thank you for your stay and for taking your time to share your fantastic feedback with us. It is great that you have enjoyed the location and our vicinity to the city center, as well as the superb services of our Ladies & Gentlemen. We look forward to have you back any time soon again! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Dan
13. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dan
Overnattede 3 nætter i februar 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 21. feb. 2024
Dear Dan, Thank you very much for your stay at The Ritz-Carlton, Vienna and for sharing your positive review with us. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
6/10 Okay
nicholas
Rejste med familie
11. feb. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
nicholas
Overnattede 1 nat i februar 2024
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 21. feb. 2024
Dear Nicholas, Thank you for your recent stay with us, and for sharing about your stay experience. Based on your scoring, there is still some areas of improvement, when it comes to the overall meeting and exceeding expectations for you, as our valued customer. If your valuable time allows to share a more detailed feedback directly to us, we are most delighted to learn and excel, and to personalize your return visit even more!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Diane
21. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Diane
Overnattede 6 nætter i januar 2024
Svar fra The Ritz-Carlton, Vienna den 5. feb. 2024
Dear Diane, Thank you for your stay at The Ritz-Carlton, Vienna, and for sharing your wonderful scoring reflecting on a memorable stay experience with us!We look forward to meeting you soon again here in Vienna. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Gareth A, Cardiff
Forretningsrejsende
12. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, fantastic breakfast, rooms, spa and bars.
Gareth A
Overnattede 3 nætter i januar 2024
Svar fra The Ritz-Carlton, Vienna den 15. jan. 2024
Dear Gareth A, Thank you very much for your stay at The Ritz-Carlton, Vienna, and for sharing your kind words with us. It is a delight to read through your comment about an excellent hotel experience, with a fantastic breakfast offerings. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
CHARLIE
Rejste med familie
30. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for Central Vienna and the Christmas markets and Spirit ~staff awesome ~ Love 💜Vienna ~ Love Ritz Carlton ~ back for sure in ‘24 😎🏴☠️🪬
CHARLIE
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 21. feb. 2024
Dear CHARLIE, Thank you for your great review, based on your most recent stay experience in Vienna. It is great that you have experienced the spirit all around the magical Christmas markets in the city, and that you have been well taken care of our awesome Ladies & Gentlemen! We cannot wait to have you back soon again, and most specially already this year! See you soon, Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Donald
Rejste med partner
29. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What can you say... It's the Ritz... and it lives up to its reputation. Exceptional service by the ladies & gentlemen of the Ritz staff. Conveniently located on the Ring road & walking distance of all of the incredible sites of this historical European capital city
Donald
Overnattede 4 nætter i december 2023
Svar fra The Ritz-Carlton, Vienna den 2. jan. 2024
Dear Donald, thank you very much for your great review after your stay with us. We are delighted to have you hosted as our Ritz-Carlton guest for life, and for having lived up on and above your expectations. We hope to have the chance to welcome you back already in 2024 on your next travels to Vienna!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
8/10 Udmærket
BORA
Rejste med familie
29. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A Disappointing Dip from Luxury Expectations
My experience at The Ritz-Carlton, Vienna, was disappointing, highlighting several areas where the hotel falls short of luxury standards.
Issues:
Comfort: Missing floor heating in the bathroom was a notable discomfort.
Noise: Inadequate soundproofing led to disturbances from adjoining rooms.
Cosmetic Product Quality: The provided cosmetic products were of poor quality.
Lavatory Issues: The absence of hot water in the lavatory made it impossible to shave comfortably, a significant inconvenience.
Overall: The Ritz-Carlton, Vienna, lacks in crucial luxury elements, from room amenities to basic utilities, overshadowing its prestigious name
BORA
Overnattede 2 nætter i december 2023
Svar fra The Ritz-Carlton, Vienna den 2. jan. 2024
Dear BORA, Thank you very much for your stay with us and for taking your time to share your feedback. We apologize about not fully meeting your expectations on luxury elements in the mentioned areas. As a brand, we aim to meet and exceed our customer's expectations, hence, our brand as confirmed the corporation with the high-quality cosmetic product lines of Diptyque sharing comfort in our bathrooms across the hotel. We hope that you also still remember some positive marks from your stay with us, and we look forward to your return visit to Vienna!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Judy
Rejste i en gruppe
28. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Living up to to its stellar reputation
The hotel excels by all measures be they aesthetics, service, location, dining, sustainability, and amenities. I hope to return for another visit in 2024.
Judy
Overnattede 9 nætter i december 2023
Svar fra The Ritz-Carlton, Vienna den 29. dec. 2023
Dear Judy, on behalf of our Ladies & Gentlemen, we thank you for your visit and for choosing to stay with us. It is great to hear that you will plan another visit to Vienna and our property in 2024, and we look forward to welcoming you back again! Thank you for sharing that your stay experience was living up to its stellar reputation. Have a Happy New Year, we look forward to meet you next year.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
NIKOLAY
23. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NIKOLAY
Overnattede 3 nætter i december 2023
Svar fra The Ritz-Carlton, Vienna den 27. dec. 2023
Dear NIKOLAY,We thank you for choosing to stay with us and for sharing your wonderful review. It is always a delight to know that our valued guest have had a memorable and unique experience whilst being our guests. We look forward to meeting you soon again, whenever your travels bring you back to Vienna.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Kathleen
20. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect spot
Location is fantastic. Staff very helpful. Gym, pool, spa - clean and accessible. Private steam / sauna for women.
Kathleen
Overnattede 1 nat i december 2023
Svar fra The Ritz-Carlton, Vienna den 20. dec. 2023
Dear Kathleen, Thank you for your stay and your wonderful review. We are delighted that you have enjoyed your time with us and felt in particular comfortable in our The Ritz-Carlton Spa, where we have an urban hideaway in the city with Fitness Center, Waterworld and Sauna World. Thank you for complimenting on the helpfulness of our Ladies & Gentlemen, we are delighted to know that the Ladies & Gentlemen made the difference to be at the perfect spot.We look forward for your next visit and cannot wait to welcome you back.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
IMOGENE
12. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service as always
IMOGENE
Overnattede 2 nætter i december 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 15. dec. 2023
Dear IMOGENE, Thank you very much for your great review and for your wonderful scoring on an excellent service. We are delighted to know that you have been staying with us again, and look forward to meet you soon in the New Year 2024 on your next Vienna travels. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
6/10 Okay
Matteo
Rejste med familie
12. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice place to visit vienna. no crowd around. taxi.
Matteo
Overnattede 3 nætter i december 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 15. dec. 2023
Dear Matteo, Thank you very much for your stay and for taking the time to share your scoring on the platform. We appreciate to hear that you felt that our hotel premises is a nice place to visit when being in Vienna. We look forward to hosting you back whenever you are in Vienna again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
4/10 Dårligt
Erika
9. dec. 2023
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I checked in, I was not notified that breakfast came with the room
I made a spa reservation for a service weeks in advance and found out as I was checked in to the spa that I could not get the facial, the appropriate staff was not there. The manager was extremely apologetic and certainly made up for it. This is not something I would expect from the Ritz Carlton. The private tub was not working. I had dinner at the bar and asked for certain things with my burger and the waiter forgot everything I asked for. The TV was unplugged.
I have stayed at several Ritz Carlton properties all over the world and this was by far the worst one.
Erika
Overnattede 4 nætter i december 2023
Svar fra The Ritz-Carlton, Vienna den 11. dec. 2023
Dear Erika, Thank you very much for choosing to stay at The Ritz-Carlton, Vienna whilst being in Austria. We are sorry to know that the facial appointment was not able to be conducted by our team members. As you might know already, the health of our Ladies & Gentlemen is the most importance, and in case of such situations, we regret to inform that an appointment can be only cancelled, if there is no possibility for an alternative offerings. Rest assured, that our spa team always goes above and beyond to look for alternatives, and we are sorry that you were not able to experience it on this stay with us. Also thank you for your additional comments on the meal request and TV details, we have shared with our team to continue to deliver upon guest request with our Ritz-Carlton standards. We hope to have the opportunity to welcoming you back in the future, please connect with us prior your next stay, so we can make up for the last time shortcomings.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
2/10 Forfærdeligt
Kazuhiro
3. dec. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kazuhiro
Overnattede 3 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 11. dec. 2023
Dear Kazuhiro, Thank you for your stay with us and sharing your response on the platform. If your valuable time allows to connect with us directly to learn more about your stay experience and how to better it on your future stays, we would truly appreciate. We hope to have the chance to welcoming you back soon. Kind regards, Julia Kofler. Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
William
29. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice building in a good neighborhood.
William
Overnattede 1 nat i november 2023
Svar fra The Ritz-Carlton, Vienna den 4. dec. 2023
Dear William, Thank you for your stay with us and for taking your time to share your feedback. It is great to hear that you have enjoyed your stay and appreciated the good neighborhood of our location. We hope to have the chance to welcoming you back soon again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
8/10 Udmærket
Bruce, Vernon
26. nov. 2023
Synes godt om: Rengøring
Bruce
Overnattede 4 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 4. dec. 2023
Dear Bruce, Thank you for your stay and thank you for sharing your scoring with us. We hope to welcoming you back again! Whenever your travel brings you back to Vienna, please feel free to reach out to us directly prior to your stay, to assure a perfect setup of your desired preferences. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Denise
Rejste med partner, Rejste i en gruppe
25. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was amazing, beautiful building, very conveniently located
Denise
Overnattede 4 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 4. dec. 2023
Dear Denise, thank you for your stay and for sharing your wonderful review. It is a delight to read that our Ladies & Gentlemen made the difference with providing the finest personal service and facilities. We look forward to your return visit to Vienna. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Paul
Rejste i en gruppe
19. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Faultless
High end room, immaculate and had every little thing necessary. Staff had left a bottle of bubbles because it was my birthday, very helpful generally. I will return to Vienna because it was fantastic and I will very likely choose the Ritz Carlton again 👍
Paul
Overnattede 2 nætter i november 2023
Svar fra The Ladies & Gentlemen of The Ritz-Carlton, Vienna den 20. nov. 2023
Dear Paul, Thank you very much for your recent stay, especially knowing that you have chosen to stay with us during your birthday celebration - once again, Happy Belated Birthday to you! We are delighted to know that our Ladie & Gentlemen created a beautiful setup in your room and making your birthday to a memorable one. We wish to welcome you soon again for another fantastic stay with us. Kind regards, Julia Kofler, Quality Manager
10/10 Fremragende
andrzej
12. nov. 2023
andrzej
Overnattede 6 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 11. dec. 2023
Dear andrzej, Thank you for your stay with us and for sharing your wonderful feedback. We are delighted to know that you had a great time whilst being in Vienna and look forward to welcoming you back any time soon again. Kind regards, Julia Kofler. Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Patrick
Rejste med partner
10. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir hatten einen super schönen Aufenthalt. Vor allem das Team des RC hat jeden Tag dafür gesorgt, dass wir diesen Urlaub niemals vergessen werden!
Patrick
Overnattede 3 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 15. nov. 2023
Sehr geehrter Patrick, es freut uns sehr zu hören, dass Sie einen super schönen Aufenthalt in WIen hatten, ganz speziell, weil unsere Ladies & Gentlemen jeden Tag dafür gesorgt hatten, dass Ihr Urlaub unvergesslich wird. Wir danken Ihnen für Ihren Aufenthalt und für Ihre motivierenden Worte. Wir freuen uns auf ein Wiedersehen in Wien. Mit freundlichen Grüßen, Julia Kofler, Quality Manager
10/10 Fremragende
Giovanna
Rejste med familie
8. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel! Clean, new, classic, good food, confortable, and more! People are incredible! Giuliana, Viktor, Benjamin, Denis, Maurizio! All of them! Great experiencie in Vienna with this beautifull hotel!!! Thamk you!!
Giovanna
Overnattede 3 nætter i november 2023
Svar fra The Ritz-Carlton, Vienna den 9. nov. 2023
Dear Giovanna, Thank you very much for your kind review of a great experience at our beautiful hotel. It is very impressive to see that you have remembered many names of our Ladies & Gentlemen, and we will definitely forward your beautiful review to Giuliana, Viktor, Benjamin, Denis and Maurizio! Thank you once again for your stay, ad we wish to welcome you back any time soon. Best regards, Julia Kofler, Quality Manager
10/10 Fremragende
Ana
Rejste med partner
30. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent definitely go back again
Ana
Overnattede 4 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Ana, Thank you for your stay at The Ritz-Carlton, Vienna. It is great to know that our Ladies & Gentlemen created an excellent stay experience, we are looking forward to welcoming you back soon again. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Eugene, Vernon Hills
Rejste med familie
24. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is excellent, as you would expect from Ritz-Carlton. Great location, amazing staff. Rooms are really thought through.
Eugene
Overnattede 7 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Eugene, Thank you for your stay and your feedback about a true Ritz-Carlton stay in Vienna. It is great that you have been loyal to our brand, and we look forward to provide the finest personal services and facilities also on your next stay with us. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Özlem
Rejste med familie
22. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Özlem
Overnattede 3 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Özlem, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Helen
17. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth every penny
Another amazing 3 night stay here in a premium delux room. The hotel staff are so friendly and nothing is too much trouble. Breakfast was plentiful with lots of choice. It really is luxurious and worth every penny. Great location for St Stephens Cathedral, shopping and the train station. We will return!
Helen
Overnattede 3 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Helen, Thank you very much for your recent stay and for taking your time to share about your stay experience. We are delighted to know that you have enjoyed your stay in our Premium Deluxe Room, having started your day with the plentiful choice at our breakfast and being well taken care of by our Ladies & Gentlemen who created a memorable stay experience for you.We look forward to your return!Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Jorge
Rejste med familie
15. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff service extraordinary
Jorge
Overnattede 3 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Jorge, Thank you very much for choosing to stay at The Ritz-Carlton, Vienna whilst being in Austria. It is a delight to know that our Ladies & Gentlemen went above and beyond to make your stay extraordinary! Once again thank you for your feedback, and we look forward to connect with you soon again.Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
hamad
15. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and stuff
hamad
Overnattede 5 nætter i oktober 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Hamad, It is a pleasure to read your lovely comment about your recent stay at The Ritz-Carlton, Vienna. Thank you for your stay and taking the time to share about your nice experiences, especially about the interactions you had with our Ladies & Gentlemen, making your stay an unique and memorable one. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
10/10 Fremragende
Richard, Carlsbad
Rejste med partner
10. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large rooms. Great location. An excellent staff. The staff was very welcoming, attentive and pleasant.
Richard
Overnattede 4 nætter i september 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear Richard, Thank you for your stay and for your great review on this platform. It is great to read that our Ladies & Gentlemen made you feel welcoming and comfortable throughout your stay. We look forward to welcoming you soon again. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna
10/10 Fremragende
Kirk
Rejste med partner
9. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Five star service, which is what you would expect from a Ritz Carlton.
Kirk
Overnattede 4 nætter i oktober 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear Kirk, Thank you for your stay at The Ritz-Carlton, Vienna. It is a delight to know that you are rating the services of our Ladies & Gentlemen and our hotel as a five star service, highlighting the exclusive Ritz-Carlton hospitality. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna
10/10 Fremragende
Zara
8. okt. 2023
Zara
Overnattede 8 nætter i september 2023
Svar fra The Ritz-Carlton, Vienna den 30. okt. 2023
Dear Zara, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
8/10 Udmærket
Yu Chang
Rejste med familie
5. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Generally satisfied with services for our 8 nights stay, but surprised on quite of few tour groups check-in , affecting the ambiance of the loony and breakfast area !
3 days the room cleaning didn’t finish before 3pm .. until we called up upon our return to the room, and surprised the room not cleaned, the housekeeping came as our request!
Yu Chang
Overnattede 8 nætter i september 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear Yu Chang, Thank you for your stay and your feedback provided about your stay. We thank you for sharing your views on the housekeeping daily services, that regularly taking place between 9 am to 5 pm, and upon request on your preferred timing. Also thank you for sharing about the ambience, we well note your comment too.Hope to have the chance to welcome you back soon again, and deliver upon your expectations!Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna
10/10 Fremragende
Steve
Rejste med partner
3. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellence, perfection and kindness seems to be in everyone’s hearts here.
Steve
Overnattede 3 nætter i september 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear Steve, Thank you for your feedback and your stay at The Ritz-Carlton, Vienna. It is great to know that you have experienced a journey of excellence, whilst staying with us. Thank you for highlighting the perfection and kindness in our Ladies & Gentlemen's hearts.Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna
10/10 Fremragende
Ammar
Rejste med familie
24. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Ammar
Overnattede 3 nætter i september 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear Ammar, Thank you for your recent stay and for sharing your positive feedback with us. We look forward to have the opportunity to welcome you back soon again. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna
8/10 Udmærket
mohammad
9. sep. 2023
mohammad
Overnattede 3 nætter i september 2023
Svar fra Ladies & Gentlemen of The Ritz-Carlton, Vienna den 13. okt. 2023
Dear mohammad, Thank you very much for your stay at The Ritz-Carlton, Vienna. We hope you still think back of a great stay experience during your stay in Vienna, and hope to reconnect on your next visit to Austria's capital. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna