Good location, centre point for all attractions/markets (10-15mins walk away from everything). Quiet rooms, receptions and catering staff all very polite and helpful. The wifi was good and we experienced no issues connecting. Great bathroom facilities, spacious with plenty of hot water and a good shower. Good gym and spa facilities, but adults only. Main let downs, were around room and hallways cleaning. We Opted for the room to be cleaned every other day when asked. The room was never vacuumed and wooden floors within the room were scuffed and dirty on arrival. The bed sheets were never changed during our stay, which is not a big issue, but considering we spent an average of £300 per night (room only), it should have been an option, when we were asked about room cleaning. Room cleaning meant only towels were changed and surfaces were wiped down, floors were not vacuumed. All floors in rooms and hallways need to be vacuumed and polished more regularly. All electricals in the room need an upgrade, the iron, ironing board, hair dryer, TV and TV services especially all need upgrading. There are no USB charging ports in the room. The QR code in regards to services, needs to moved to be in a more prominent place. Most annoying thing are the bathroom glass walls, between the bedroom and bathroom. Little to no privacy while using the bathroom/toilet. Not sure why anyone ever thought glass walls for bathrooms were a good idea.