Udendørsområde

Anmeldelser af Austria Trend Hotel Savoyen Vienna

4 out of 5
Austria Trend Hotel Savoyen Vienna
Rennweg 16, Vienna, Vienna

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 698 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1010 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Morten Larsen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spacious rooms, convenient location
Very good hotel. Location is convinrent, with easy access to the airport from Rennweg (S7) and walking distance to the city center (alternatively tram 71 is very close). Hotel is clean and well maintained. Breakfast has plenty of options. Room for improvement as regards the bread and croissants which felt a bit stale.
Overnattede 3 nætter i januar 2024
Svar fra Santina Wagner den 3. feb. 2024
Dear Morten Larsen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

KIRSTEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot og indbydende internationalt hotel
Stort hotel med mange faciliteter, bl. a. restaurant og bar med spisemulighed. Vores opgradering til executive room var klart pengene værd. Alt på hotellet er rent og indbydende. Venligt og imødekommende personale overalt. Beliggende tæt på Belvedere slot/park. Lidt lang gåafstand til bymidten. Anbefaler gerne hotellet!
Overnattede 3 nætter i november 2023
Svar fra Santina Wagner den 16. jan. 2024
Dear Kirsten, It is great to hear that your experience was very enjoyable and we had met your expectations and standards.Your kind words of praise mean really much to our whole team, it keeps us striving for excellence even more.We do hope to get the opportunity to host you again someday! Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2023
Svar fra Santina Wagner den 10. sep. 2023
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

Mingfat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Santina Wagner den 16. aug. 2023
Dear Mingfat,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Santina WagnerGuest Service Supervisor

8/10 Udmærket

sabrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra Santina Wagner den 12. apr. 2023
Dear Sabrina,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Santina WagnerGuest Service Supervisor

8/10 Udmærket

Helene Høgfeldt

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super godt hotel
Overnattede 3 nætter i april 2023
Svar fra Santina Wagner den 11. apr. 2023
Dear Helene Høgfeldt,thank you very much for taking the time to write a review about your recent stay with us at the Austria Trend Hotel Savoyen. It is great to hear that you enjoyed it. Kind Regards,Santina WagnerGuest Service Supervisor

8/10 Udmærket

Flemming

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2022
Svar fra Santina Wagner den 11. okt. 2022
Dear Flemming, thank you very much for choosing the Austria Trend Hotel Savoyen for your recent visit in Vienna. We are glad that you enjoyed your stay and are looking forward to welcoming you again!Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

Mai-Britt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ferie
God beliggenhed og muligt at gå til stort set alt. Venlig betjening i receptionen og dejligt at værelset var klart lidt før tid. Dejligt værelse og et tilbud om opgradering til rimelig pris gav en stor tagterrasse. Eneste minus var den dag jeg spiste aftensmad på hotellet. Det var en meget tør wienerschnitzel, men øllen var god!
Overnattede 5 nætter i august 2022
Svar fra Santina Wagner den 30. aug. 2022
Dear Mai-Britt,thank you very much for choosing the Austria Trend Hotel Savoyen and for taking the time to review us. Therefore, we would like to thank you for your 10 out of 10 review and your comments about many sectors of the hotel but especially regarding the service of our Front Desk. We are sorry to hear that we could not reach your expectations with the dinner. With this regard I would like to apologize!We are looking forward to welcoming you again in the future!Kind Regards,Santina WagnerGuest Service Supervisor

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2022
Svar fra Santina Wagner den 30. aug. 2022
Dear Guest, thank you for taking the time to rate our property.We are very happy to hear that you enjoyed your stay with us. If you ever come to Vienna again we would love to host you!Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quality Hotel in an excellent Location
Easy walking distance to many wonderful attractions & restaurants. The local transport connections give options for when walking is not suitable or time is short. The Train station to the airport is literally <5 mins walk and very good value. The Hotel's main Restaurant, "Eugenio“ , was temporarily closed. This was disappointing, but there are many excellent restaurants nearby and as the weather was good we ate out every evening.
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende!
Virkelig et flot hotel, vi nød det i høj grad. Flotte værelser, god service, imødekommende personale og rigtig rigtig gode forhold. Hotelbaren var lidt i den dyre ende, men jeg vil anbefale hotellet til enhver!
Overnattede 3 nætter i september 2021
Svar fra Martin Pfeifer den 30. sep. 2021
Dear Patrick, Thank you for your amazing review about your stay at the Austria Trend Hotel Savoyen. We are happy to read that you definitely enjoyed your stay with us! Thank you for choosing our hotel and you are kindly invited to visit us again. Yours sincerely, Martin Pfeifer General Manager

8/10 Udmærket

Xin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021
Svar fra Marlene Reumann den 21. sep. 2021
Dear Xin, Thank you for choosing the Austria Trend Hotel Savoyen. If there are certain points that could have improved your time with us, please let us know as every feedback helps us to get better. We look forward to welcoming you back soon. Kind regards, Marlene Reumann Team Manager HR

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i september 2020
Svar fra Martin Pfeifer den 16. sep. 2020
Dear Michael, Thank you for choosing the Austria Trend Hotel Savoyen and sharing your experience with us. We look forward to welcoming you back in the near future. Kind regards, Martin Pfeifer General Manager

10/10 Fremragende

pernille

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dejligt hotel
fantastisk hotel og service
Overnattede 2 nætter i januar 2020
Svar fra Martin Pfeifer den 23. jan. 2020
Dear Pernille, Thank you for choosing the Austria Trend Hotel Savoyen and your amazing review! We do hope to get the opportunity to welcome you back if you ever return to Vienna. With best regards, Martin Pfeifer General Manager

10/10 Fremragende

Gitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent, pænt og rigtig fint hotel. Central beliggenhed med sporvogn & station 2-3 minutters gang derfra Morgenmaden noget kedelig i fht prisen, der var heldigvis andre steder at få noget mere lækkert. Havde været super om deres fitness center var med andre muligheder end cardioudstyr.
Overnattede 5 nætter i december 2019
Svar fra Martin Pfeifer den 5. jan. 2020
Dear Gitte, thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen and for this amazing feedback. We are happy that you had a great time with us and enjoyed our hotel. We hope to welcome you back one day. Yours sincerely, Martin Pfeifer General Manager

8/10 Udmærket

Maybrit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Martin Pfeifer den 27. jan. 2020
Dear Maybrit, Thank you for taking the time to share your experience about your stay at the Austria Trend Hotel Savoyen. Your feedback is really important and helpful for us! We look forward to welcoming you back at our hotel in the near future. Sincerely, Martin Pfeifer General Manager

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Fine værelser
Rigtigt gode og store værelser. Dog var flere småting der kunne trænge til et brush up, Ventilation larme, minibar køleskab virker ikke, toiletbørste defekt, låg til skraldespand falder af. Små ting, men som samlet giver et lidt dårligt indtryk. Fin morgenmad.
Overnattede 4 nætter i november 2019
Svar fra Martin Pfeifer den 9. dec. 2019
Dear Lars, Thank you for choosing the Austria Trend Hotel Savoyen and sharing your experience with us. Your constructive comments are really important and helpful for us and I assure you to forward your feedback to the proper team members. We would be happy to welcome you back at our hotel in order to convince you of our high quality. Yours sincerely, Martin Pfeifer General Manager

4/10 Dårligt

Hans Christian

Synes ikke om: Service og personale
Dont book taxi through this hotel
Asked the hotel to call a taxi to take us to the airport, but they used their own service and charged us double price of what we paid from the airport to the hotel. That’s not acceptable when you ask for a regular taxi.
Overnattede 3 nætter i november 2019
Svar fra Martin Pfeifer den 5. dec. 2019
Dear Hans Christian, Thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen as well on this platform. We are already in contact via e-mail about this situation! Nevertheless, we look forward to welcoming you back at our hotel. Yours sincerely, Martin Pfeifer General Manager

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Et af de bedre hoteller, vi har boet på. Personalet var venligt, værelset perfekt til en rejse med to børn, hvoraf den ene var en baby. Vi kommer meget gerne tilbage, hvis det bliver aktuelt
Overnattede 3 nætter i oktober 2019
Svar fra Marlene Reumann den 23. okt. 2019
Dear Julie, thank you for your excellent review about your stay at the Austria Trend Hotel Savoyen and your kind words. I am pleased to see that you definitely enjoyed your stay with us! We are glad you would choose the Hotel Savoyen again and look forward to welcoming you back in the future. With kind regards, Marlene Reumann Executive Assistant

10/10 Fremragende

Kim Burlin

Overnattede 2 nætter i oktober 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff are exceptionally friendly and helpful. It is very clean and the rooms are beautiful. I’ll definitely stay in Austria Trend Savoyen in my next stay in Vienna. Thank you!
Overnattede 4 nætter i juni 2019
Svar fra Martin Pfeifer den 9. jul. 2019
Dear Guest, thank you for choosing the Austria Trend Hotel Savoyen and sharing your experience. I am thrilled to read that you fully enjoyed your stay with us, especially the rooms, the cleanliness and the friendliness of the staff! We are glad you will definitely stay at the Hotel Savoyen again and look forward to welcoming you back in the near future. With kind regards, Martin Pfeifer General Manager

10/10 Fremragende

Nicolai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for the money
Good, nice hotel with fitness and spa.
Overnattede 4 nætter i februar 2019
Svar fra Martin Pfeifer den 20. feb. 2019
Dear Nicolai, thank you for your positive review and sharing your experience. I happily note that you enjoyed your stay, especially the fitness and wellness area. We are looking forward in welcoming you back in a not distant future. Sincerely, Martin Pfeifer General Manager

10/10 Fremragende

Veronica Del Pilar Pacheco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel The location is perfect. We loved and definitely will come back
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 26. maj 2024
Dear Veronica Del Pilar Pacheco, thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent location. We look forward to welcoming you back again in the future. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

8/10 Udmærket

Ana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is far from city center, but quiet. The public transportation is fantastic, fast and easy, in front of the hotel you get the 71 and go to opera
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 26. maj 2024
Dear Ana, thank you for sharing your feedback. We are delighted to hear that you enjoyed the quiet location and found the public transportation convenient. The proximity to the 71 tram stop makes it easy to reach the city center. We look forward to welcoming you back. Best Regards, Santina WagnerGuest Service SupervisorAustria Trend Hotel Savoyen

4/10 Dårligt

Boris

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The room felt run down with smelly carpet and one of the most uncomfortable beds / mattresses and pillows that I've come across. The quality of the room is comparable to a 2 star hotel at best. The night staff was very rude when informed that the door lock didn't open. They were insisting that I wasn't opening the door property, while it was the actual lock that was broken. The situation was handled very poorly by the staff.
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 26. maj 2024
Dear Boris, we are truly sorry to hear about your experience with the room conditions and the encounter with our night staff. Providing a comfortable and pleasant stay is our priority and we apologize for falling short of your expectations. Rest assured, your feedback will be shared with the relevant departments for immediate attention. We appreciate you bringing this to our attention. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Gina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 26. maj 2024
Dear Gina, thank you for taking the time to write a review! We are happy to see that you enjoyed your stay. Kind Regards,Santina WagnerGuest Service Supervisor

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel, even arrived back from a day out to find a bottle of Prosecco and room service snacks (savoury and chocolate truffles) waiting free of charge as it was my birthday. It made my day
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 21. maj 2024
Dear James, we are delighted to hear that you enjoyed your stay with us and that we could contribute to making your birthday special. Providing exceptional service is at the core of our values. We look forward to welcoming you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

8/10 Udmærket

Christine

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was spacious. En suite good size, good facilities. Breakfast expensive. £24 per person.
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 21. maj 2024
Dear Christine, thank you for highlighting the spacious room and for taking the time to write a review! Best Regards, Santina WagnerGuest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

PAUL

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel qith helpful, friendly staff always trying make your stay perfect. Room was large, clean and well equiped and very comfortable. The Bar served a small selectio of food, which was very well prepared and served and at reasonable cost. Very good hotel for business use with excellent conference facilities.
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Paul, thank you for your kind review! We are delighted to hear that you had an excellent stay with us and enjoyed our spacious, clean and well-equipped rooms. It's wonderful to know that you found our staff helpful and friendly. We are glad you appreciated the quality of our food and our conference facilities. We look forward to welcoming you back for another perfect stay! Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

4/10 Dårligt

Janet, Bremerton

Rejste med partner
Synes ikke om: Service og personale, faciliteter
This hotel thinks too much of itself. The staff is cold and almost rude. The lobby is big and the rooms small. The view from most rooms is an unkept rooftop with weeds at your window.
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Janet, we apologize for falling short of your expectations. Your feedback regarding the staff's demeanor and room size is duly noted. We strive to provide a warm and welcoming atmosphere. We appreciate your comments and again apologize for any inconvenience caused. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Lei

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean room. Quiet. Good service.
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Lei, thank you for your kind feedback on our clean rooms and good service. We are delighted to hear about your positive experience. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

8/10 Udmærket

Monika, Denver

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It s a very nice visit
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Monika, thank you for your kind words about your visit. We are delighted that you had a pleasant stay with us. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

JESUS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo fue bueno
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Jesus, We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority. Best Regards, Santina WagnerGuest Service SupervisorAustria Trend Hotel Savoyen

8/10 Udmærket

Hannah, Santa Clara

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Generally positive. 1 star off for room service - on our 3rd night, conditioner ran out. I called for room service and they made me walk to reception instead of bringing to our room.
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 18. maj 2024
Dear Hannah, thank you for sharing your feedback. We are happy to see that you had an overall comfortable stay with us. We are looking forward to welcoming you again.Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

8/10 Udmærket

Napo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien apprécié
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 13. maj 2024
Dear Napo, thank you for your positive feedback! We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon. Best Regards, Santina WagnerGuest Service SupervisorAustria Trend Hotel Savoyen

2/10 Forfærdeligt

Aoi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
金庫に財布を入れたままチェックアウトしてしまいました。施設へ連絡したところ、忘れ物はないとの一点張りで還ってくることはありませんでした。忘れてしまったのはこちらの落ち度ですが、非常に残念です。 I forgot my wallet in the safe. After check-out, I noticed that and called the hotel and the housekeeper told me there is nothing left. So sad.
Svar fra Santina Wagner den 12. maj 2024
Dear Aoi, we are sorry to hear that your stay was not satisfactory. We regret the inconvenience you experienced and apologize for any disappointment this may have caused.Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Joey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location very close to the metro. Very friendly people. Room was spacious and clean. Hotel bar and restaurant were a little bit empty and can be depressing, though.
Overnattede 5 nætter i april 2024
Svar fra Santina Wagner den 11. maj 2024
Dear Joey, thank you for your feedback. We are delighted to hear you enjoyed our convenient location, spacious and clean rooms as well as our friendly staff. We appreciate your comment about the bar and restaurant and will look into ways to create a livelier atmosphere. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stuff
Overnattede 4 nætter i maj 2024
Svar fra Santina Wagner den 9. maj 2024
Dear Luis, thank you very much for rating your stay with us. We are thrilled to see that you enjoyed it! We do hope to get the opportunity to host you again sometime! Kind Regards,Santina WagnerGuest Service Supervisor

8/10 Udmærket

Christel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Het hotel was wat verlaten daardoor erg rustig. Locatie is goed. Net buiten de binnenring en drie halte met tram naar de opera. Daardoor is de prijs lekker laag. Trein en tram op een minuut lopen van het hotel. Met een ov kaartje van €8 kun je 24 uur reizen ook naar het vliegveld.
Overnattede 3 nætter i april 2024
Svar fra Santina Wagner den 9. maj 2024
Dear Christel, thank you for your positive review! We are delighted that you found our hotel's location convenient and enjoyed the tranquility it offers. We are pleased to hear that you appreciated the accessibility to public transportation nearby. Our aim is to provide a comfortable stay for our guests. We hope to welcome you back for another pleasant visit soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Abdullah Saleh A.

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay for couple days
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 9. maj 2024
Dear Abdullah Saleh A., thank you for choosing the Austria Trend Hotel Savoyen Vienna for your stay. We are delighted to hear that you found our hotel a good place to stay. We appreciate your feedback and are looking forward to welcoming you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

oba

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
大変良いお部屋に案内され、喜んでおります。 又、スタッフの対応も良く喜んでおります。
Overnattede 1 nat i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear oba, we are delighted that you enjoyed our excellent rooms and the great service provided by our staff. We strive to ensure all our guests have a wonderful experience and are happy to see that you experienced the best.Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Sabine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall good.
Overnattede 3 nætter i maj 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Sabine, thank you for your positive feedback. We are delighted that you had a good experience with us. We look forward to welcoming you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was fine. Thank you
Overnattede 2 nætter i maj 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Francisco, thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We look forward to welcoming you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, spacious rooms, great breakfast
Overnattede 2 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Jane, thank you for your kind words about our friendly staff, spacious rooms and breakfast buffet. We are delighted to hear that you enjoyed your stay with us. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Anuj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buffet breakfast is great
Overnattede 4 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Anuj, thank you for your positive feedback on our buffet breakfast. We are delighted to hear that you enjoyed it. Best Regards, Santina WagnerGuest Service SupervisorAustria Trend Hotel Savoyen

10/10 Fremragende

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were upgraded to a suite. Felt so pampered like being at home but on holidays. Staff are very efficient. Price was value for money. Strongly recommend this hotel. We didn’t want to leave!
Overnattede 3 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Patricia, thank you for your kind words. We are delighted to hear that you enjoyed your stay in your suite and felt pampered by our efficient staff. Your recommendation means a lot to us. We look forward to welcoming you back soon! Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were helpful and friendly, the location (near Belvedere and trams 0 and 71) is excellent. Beds were comfortable. Breakfast was good with a wide selection. The restaurant was good, offering an enormous Vienna Schnitzel. We suggested they make it a little smaller with more vegetables!
Overnattede 4 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Michael, thank you for your positive review! We are glad you enjoyed our helpful staff, the location near Belvedere Palace and our breakfast selection. We appreciate your feedback and hope to welcome you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

10/10 Fremragende

Teodora

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein schönes Hotel
Overnattede 1 nat i april 2024
Svar fra Santina Wagner den 8. maj 2024
Sehr geehrte Frau Teodora, herzlichen Dank für Ihr Lob. Wir freuen uns, dass Ihnen unser Hotel gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Santina WagnerGuest Service SupervisorAustria Trend Hotel Savoyen

10/10 Fremragende

carlos gutierrez

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 4 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Carlos Gutierrez, thank you for your positive feedback! We are delighted to hear that you had an excellent experience at the Austria Trend Hotel Savoyen Vienna. We look forward to welcoming you back soon. Best Regards,Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen

8/10 Udmærket

FRANCIS

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good quiet hotel Very good breakfast Good location
Overnattede 2 nætter i april 2024
Svar fra Santina Wagner den 8. maj 2024
Dear Francis, thank you for your positive review. We are delighted to hear that you enjoyed our quiet location and the breakfast we offer. We hope to welcome you back soon. Best Regards, Santina Wagner Guest Service Supervisor Austria Trend Hotel Savoyen