Dear Chris, All the staff of the NH Collection Palazzo Verona would like to thank you for sharing your feedback. Our guests' opinion is very important for us and we aim to deliver every day an extraordinary Collection Experience. On behalf of my team, I thank you for choosing us and hope that this will be the first of many visits to Verona and our hotel. Best regards,

Dear Marianna Montebello,Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Kathryn, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty. We are very sorry you were disturbed by some noise from the street. We have shared your comment with our Maintenance team to improve under this aspect. Please, next time let us know so that we can come up with the best possible solution to you to ensure you a good sleep. For what concerns the temperature, please be aware that from your room you can change it up to three degrees (lower or higher) any other change can be done by the reception.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager

Dear Pierre, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very sorry about your experience during your stay, we appreciate the feedback and will work on further improvement in our customer service.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here in order to have a wonderful experience and have the opportunity to enjoy the hotel to keep nice memory of your stay.Best regards,F. ChironnaGeneral manager

Dear Fabiana, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Mohammad, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.As fort the parking, we kindly ask you to note that we have a garage right under our hotel with limited parking spots available upon reservation. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Rafael, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.It makes us very happy to read your comment regarding the wonderful job done by our Housekeeping team in keeping our facility clean, it is indeed one of our strong suits.What makes us the happiest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Genc, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.Moreover, we are delighted that you enjoyed the fabulous fragrance created especially for our NH Collection chain.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Eylem, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Humberto, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Husien, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.As for the bathrooms, we are sorry the design didn't live up to your expectations, but we kindly ask you to note that they were entirely renewed in 2020. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Gentile Alberto, grazie per aver scelto NH Collection Palazzo Verona!Siamo felici che l’eleganza senza tempo del nostro splendido palazzo del tredicesimo secolo le abbia rubato il cuore.Speriamo di riaverLa presto nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

Dear Anna, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very sorry you weren't fully satisfied with your stay at our hotel. Our aim is always that of making our guests' stay unforgettable. Should you want to contact us directly to give us more information regarding your feedback we are always at your disposal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear David, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Bonnie, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ricardo, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ruben, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous design of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Burak, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Haesun, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are sorry you weren't fully satisfied with your stay. Should you want to write to us how we could improve the aspects that didn't leave you completely happy about our stay, we are at your complete disposal. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Mrs. Seung, thank you for choosing NH Collection Palazzo Verona for your stay in our beautiful city. We are very sorry you weren't fully satisfied with your stay. For what concerns the airconditioning, our hotel indeed has to comply with the municipal ordinance that states that from the 20th of October the air-conditioning system has to be switched off in favour of the heating system.Therefore unfortunately, it is impossible for us to turn on the A/C in the rooms. All we can do is turn off the heating should the room be too warm for your liking. As for the noise, we are extremely sorry, next time please let our staff know so that we can come up with the best possible solution for you. We are at your disposal 24/7.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Gentile Aldo, Grazie per il tempo speso nel dedicarci queste splendide parole riguardo la Sua esperienza a NH Collection Palazzo Verona. siamo lieti che sia rimasto pienamente soddisfatta del Suo soggiorno e che il nostro staff sia riuscito a renderlo indimenticabile.Speriamo di riaverLa presto come nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

Dear Anja Vibeke, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Simone, Thank you for choosing NH Collection Palazzo Verona.we are sorry you weren't fully satisfied with your stay, please feel free to contact us directly should you want to tell us how we could make your stay unforgettable in the future. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Nancy, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the restaurant staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Melissa, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ammar, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Maha, Thank you for sharing with us your experience at NH Collection Palazzo Verona.we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Emma, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Luiz Otavio, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Maria de las Mercedes, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.What makes us the happiest is your note about the service offered by our staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Renaud, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ron, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Deborah, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Iain, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona.To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Estella, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Eduardo, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Eugen, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We are very sorry you weren't fully satisfied with the housekeeping service. We have shared your comment with the department involved in order to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Catherine, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Christian, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Dominique, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Alexander, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the reception staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.We are instead very sorry for the issues described with the cleanliness and the breakfast service. What you described, truly doesn't represent our usual 5-star service.We have shared your comments with our Housekeeping and Food and Beverage team in order for such instances not to be repeated. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Christopher, Thank you for choosing NH Collection Palazzo Verona. We are very sorry you weren't fully satisfied with your stay. We have taken your score very seriously in hopes that it will help us improve our 5 star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Saeeda, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. Thank you for highlighting the excellent work done by our Chefs, who work hard every day to ensure our guests have an unforgettable NH Collection experience. Seeing it acknowledged in your words and reading your comments about their professionalism fills us with pride.As for the restocking, we have shared your remark with our Housekeeping staff in order to improve our service in this area.We are very sorry you felt the staff as distant, our intention is always making our guests feel welcomed. We will certainly work on this aspect so that you won't have this feeling should you decide to come back and visit us in the future.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Katerina, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Peter, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear William, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.Moreover, we are very glad that our staff was able to make your stay unforgettable, that is our main goal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Roberto, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager