Sæsonbestemt udendørs pool, parasoller, liggestole

Anmeldelser af Hilton Molino Stucky Venice

5 out of 5
Hilton Molino Stucky Venice
Isola Della Giudecca 810, Venice

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 533 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 267 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Rikke - Michael

Overnattede 3 nætter i juli 2023

6/10 Okay

Michael

Overnattede 1 nat i oktober 2021

6/10 Okay

Rasmus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Godt hotel, men med nogle bump undervejs
Fantastisk flot og skønt hotel, men vi oplevede desværre generelt skuffende dårlig service i flere henseender. De har en lækker, men lille rooftop med pool og rigtig god udsigt, dog må man kun være der 2 timer pr. dag, da der konstant er fyldt med mennesker, og det er i bedste Roskilde festival stil, når det kommer til at løbe ind for at få en liggestol. Første dag oplevede vi at måtte stå i kø i ca. 1 time for at komme op til rooftoppen, men efterfølgende lavede de et reservationssystem, som fungerede bedre, da mange var utilfredse med at stå i kø. Morgenmaden er god, og jeg vil anbefale at man tager den med, da der ikke er så mange andre bedre alternativer nær hotellet, men vi måtte stå i kø 10-15 min for at blive skænket maden i buffeten pga. deres covid-19 tiltag. Ellers var hotellet rigtig godt, værelserne er skønne, og området er hyggeligt, med nogle restauranter ud mod vandet. (Gæstfriheden er middelmådig, men ikke dårlig - vi følte, at de virkede en smule trætte af turister) Hvis man er forventningsafstemt på forhånd, er det et super hotel. Billederne er udsigten fra rooftop baren om aftenen og aftensmad ved vandet i området
Overnattede 6 nætter i august 2021

4/10 Dårligt

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Kø, kø og atter kø
Hilton ligger prismæssigt ca. dobbelt op på øvrige hoteller af samme standard men servicen følger slet ikke med. Vi havde flere forskellige ophold i Venedig og ville slutte af i “luksus” med swimmingpool mv. men det blev en kæmpe skuffelse. Hotellet kan slet ikke følge med ift. egne coronarestriktioner og antallet af gæster de tager ind. Ren pengemaskine. Det blev 3 dage med konstant at “stå i kø”. Kø til indtjek. Kø til billet til swimmingpool. Kø til swimmingpool. Kø til at komme ind til morgenmad. Kø til at få morgenmad osv osv. 3 medarbejdere var sat af til at tage mad fra buffet efter hvor man pegede, da man ikke måtte tage selv pga. Corona. Helt fint og sådan var det også på de andre hoteller MEN 3 personer til at tage morgenmad til 4-500 gæster er lig med kø-kø-kø. Farcen omkring kø til billetter til pool vil jeg slet ikke beskrive, det gør andre nok da alle gæster vi mødte var sure og frustrerede over hotellets klare mangel på at kunne håndtere antallet af gæster. Meget kunne være løst ved lidt logisk tænkning fra hotellets side som fx at have fordoblet antallet der hentede morgenmad til gæsterne til 6 - hvilket ville have halveret køen. Swimmingpoolen var åben fra 11~18? Hvad med en åbningstid fra kl. 08-20. Så ville ca 100 gæster mere dagligt kunne have benyttet den. Ærgerligt ophold og alt for dyrt til niveauet
Overnattede 3 nætter i august 2021

4/10 Dårligt

Marianne Rytter

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Not worth it
Very disappointed with the room. Booked an executive room including lounge access. The room has paper thin walls, there’s no complementary water and no vanity kit etc. just very budget and not worth the money. The lounge is also very basic. Have to wait very long til at the front desk. I will not recommend this hotel
Overnattede 3 nætter i august 2021

10/10 Fremragende

Christina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 nætter i Venedig
Lang kø til morgenmad - lang kø til poolområdet. Derudover var alting i top :) Kort bådtur til p muligheder og kort bådtur til ‘hovedøen’..
Overnattede 2 nætter i juli 2021

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
lille pool, og ofte uvenligt eller ikke engelsk talende personale
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Lena

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Afslappende luksus og gode faciliteter
Alt fungerede fint. Imødekommende personale, dejlig mad og skønne omgivelser. Eneste minus var afgang til pool pga Corona, men efter forholdende fungerede det fint.
Overnattede 3 nætter i juli 2021

4/10 Dårligt

LOTTE

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut ikke hverken 5 stjerner eller pengene værd
Absolut ikke svarende til et 5-stjernet hotel. Vi havde booket et værelse med udsigt mod Venedig. Der fandtes ikke for vores værelseskategori, selvom vi havde betalt ekstra for det. Værelserne var ekstremt lyt. Det lød som om, at man var i samme rum som naboen. De særligt tiltrækkende faciliteter som roof top pool og bar var ikke tilgængelige, da der 4 ud af 5 aftener var private event og derfor lukket for alm. gæster. Absolut ikke pengene værd!!
Overnattede 5 nætter i juli 2021

8/10 Udmærket

Poul

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med for mange mennesker
Fint hotel med alt for mange mennesker som de havde svært ved at håndtere. Specielt deres håndtering ved poolen var under alt kritik, de kunne slet ikke leve op til deres egne regler.
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Dilan

Overnattede 4 nætter i juli 2021

10/10 Fremragende

Charlotte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Skønt ophold. Fin service og fantastisk beliggenhed.
Overnattede 2 nætter i august 2020

6/10 Okay

Anders

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i juli 2020

2/10 Forfærdeligt

Pelle

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
NOT A 5 STAR HOTEL BUT A 5 STAR DISSASTER!
Overnattede 1 nat i juli 2020

8/10 Udmærket

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2019

10/10 Fremragende

Helle Poulsen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, area and atmosphere. Would definitely recommend this to others and will be back for sure.
Overnattede 3 nætter i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lidt bøvlede omkring indtjekning og knap så venlig service men ok let fra parkering til hotellet
Overnattede 1 nat i juli 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vi gad ikke det turistkaos som Venedig byder på og øen Giudecca er perfekt til det. Her har du alt fra Cipriani restaurant til små lokale og øen er primært residental. Det er dog nemt at komme med Hilton's shuttle boat over på den anden side. Der er dog et fee, som måske burde være unødvendigt på et 5-stjernet af denne kaliber. Hotellet er absolut fantastisk. De er netop gennemrenoveret en stor del af værelserne og de er absolut fantastiske! Vi boede på et premium king size værelse der var fuldstændig nyrenoveret og tip top. Moderne men stadig hyggeligt! Desværre er turen af renovationer endnu ikke nået til deres spa, der godt kunne trænge til en upgrade, men det er at være pernittengryn at brokke sig over, og den massgae vi fik var fremragende. Prisen var særdeles rimelig i forhold til et 5-stjernet top-hotel. Eneste lidt triste ting var at roof top pool var lukket alle de dage vi var der - også selvom det var 20 grader den ene dag. Jeg forstår det er meget ekstra staff at have på roof top en dag, hvor måske kun få af gæsterne har lyst til at bruge poolen, men det bør et 5-stjernet hotel af denne kaliber sørge for er en mulighed for de få, der gerne vil bruge poolen alligevel - det er trods alt en af de mest attraktive features ved hotellet! Jeg kan kun varmt anbefale dette hotel, hvis man ikke ønsker at vade rundt i turister på den anden side af giudecca-kanalen. HUSK at bede om de nyrenoverede værelse - de er super flotte!
Overnattede 3 nætter i april 2019

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Over Priced hotel. Ikke ordenligt rengjort værelser ingen pool som de lover osv osv
Overnattede 2 nætter i april 2019

8/10 Udmærket

Jacob

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Levede ikke op til forventningerne.
Det ville passe bedre med 4 stjerne. Hotellet lever ikke om til de 5. Der var gode senge, rent, stille og rummelige værelser. Der manglede information om spa, oofyldning af minibar, morgenkåber og så koster shuttlebusser servicen ekstra. Vi valgte morgenmaden fra pga. den lidt høje pris.
Overnattede 3 nætter i oktober 2018

10/10 Fremragende

Lasse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect hotel for family stays in Venice
As a family, we enjoyed staying at a hotel very close to all the attractions of Venice and yet at a pleasant distance from the extremely crowded streets of the central island. The family suite we stayed in was big and very comfortable. The rooftop pool had the most magnificent views over the city and the lagoon and was a great to hang out after coming home from the central island. The hotel's boat shuttle worked very well. The local restaurants in Giudecca were fine places to dine and highly recommendable. It's hard to imagine a better hotel for family purposes in Venice.
Overnattede 3 nætter i juli 2018

10/10 Fremragende

Mads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2018

10/10 Fremragende

Sten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sød og venlig betjening, nem ind og ud tjekning, hyggelig atsmosfærre og skønt område, nemt med deres egen shuffel båd at komme til og fra hotellet, ingen larm og dejlig morgenmad
Overnattede 3 nætter i maj 2018

6/10 Okay

Lars

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Find vej til hotellet hvis du kan !!
Opholdet var okay men at komme til hotellet var helt af en anden verden jeg har aldrig prøvet noget lignende :(
Overnattede 1 nat i marts 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice view
Very nice facilitied especially the pool Good food Good wellness
Overnattede 2 nætter i august 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bedste hotel i Venedig
Måske det bedste hotel i Venedig. Vi kommer helt sikkert tilbage.
Overnattede 2 nætter i august 2017

10/10 Fremragende

Howard, Palm Beach Gardens

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I highly recommend the Hotel to anyone visiting Venice
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 18. maj 2024
Dear Guest,Thank you very much for posting your nice comments on this website.We are delighted that our services met with your expectations and that you enjoyed your stay here in Venice.We look forward to welcoming you soon again here at the Hilton Molino Stucky Venice.Sending our best regards,

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff went above and beyond to check us in when they couldn’t find our reservation through a third party. Also was able to add my gold membership and they gave us all the amenities that comes with it. Fabulous breakfasts! Incredible service. Friend staff not to mention amazing on boats and shuttles and tours at the concierge! Well done Hilton! Loved every minute of our stay! We will be back! Thank you!
Overnattede 3 nætter i maj 2024
Svar fra Guest Relations Team den 18. maj 2024
Dear Amy, Thank you very much for having taken the time to share with us your positive comments concerning your stay at Hilton Molino Stucky Venice.We were delighted to see that our services met with your approval and that you enjoyed your stay with us.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice series
Overnattede 2 nætter i maj 2024
Svar fra Guest Relations Team den 12. maj 2024
Dear Joseph, thank you very much for your positive comments. We are delighted that you enjoyed your stay at the Hilton Molino Stucky Venice and we hope we can welcome you soon again here in Venice.Kindest regards,

10/10 Fremragende

william

Overnattede 2 nætter i juli 2023
Svar fra Guest Relations Team den 18. maj 2024
Dear Guest,Thank you for your positive comment about the hotel.I am really pleased that you found the Hilton Molino Stucky an amazing property !We really look forward to welcoming you back in the near future. Kindest regards,

10/10 Fremragende

Della

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a gorgeous property but not for anyone who does not plan on commuting by boat to do anything than wander its island. The Hotel shuttle costs €15 per person per stay and doesn't start until 9am. I wanted to begin seeing Everything in Venice early so either pay private water taxi or take public boats... which if full.. you have wait for next one. The Staff are wonderful and room gorgeous but if you want to go back forth shopping and such, its just not convenient.
Overnattede 2 nætter i april 2024
Svar fra Guest Relations Team den 4. maj 2024
Dear Guest,First of all we would like to thank you for taking the time to let us have your impressions about your visit at the Hilton Molino Stucky Venice.We are sorry if the location in Giudecca did not entirely meet your expectations; It is true that we are not located right in the city center, but we are only a few minutes away from the main Venice attractions and still enjoy the vicinity and a great view over the city and a quiet and relaxing atmosphere in a typical residential area.On the other hand, we are pleased to know that you have found our staff helpful and that you have enjoyed the room. We place great value on your opinion and we really hope to welcome you back in the future. Kindest regards,

10/10 Fremragende

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From check in to check out everything we experienced was perfect. The staff went out of their way to help us during a medical problem. We needed to visit a Dr on a Sunday evening and the concierge made a phone call to a doctor who then agreed to come to the hotel to make a “hotel” call!!! Prescription was needed and the hotel sent an employee to the pharmacy to pickup and deliver to us. Who does that…the Hotel Molino Stuckey does that!!! Next time in Venice no other place we would stay is at the wonderful hotel with the most caring staff in the world. Special thanks to the Concierge gentleman who made the call for us and the bell boy who went to the pharmacy to pick up the medication. Luciana who translated for us with the doctor and Martina the trainee for her recommendations and pleasant conversations. Hilton hotel you should be very proud of your employees who work there. It certainly made our trip very memorable.
Overnattede 4 nætter i april 2024
Svar fra Guest Relations Team den 4. maj 2024
Dear Valerie, What can we say, your review is such a great way to start our day here at Hilton Molino Stucky! Heartfelt thanks from all of us, it was our pleasure to welcome you to our hotel, and assist you during your stay. Receiving such a detailed and excellent feedback really motivates us and pushes us to do our best every day to make sure that all our Guests are as happy with our care as you are. We are indeed proud of our dedicated Team Members who are committed to delivering exceptional service.On behalf of the entire Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back again soon.Kind regards,

10/10 Fremragende

Martin, Juneau

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel water shuttle.
Overnattede 1 nat i april 2024
Svar fra Guest Relations Team den 21. apr. 2024
Dear Martin, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Fremragende

Haydn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The perfect hotel woth great facilities! The rooms are amazing, which is no suprise given the rest of the hotel. Breakfast is incredible as expected
Overnattede 3 nætter i april 2024
Svar fra Guest Relations Team den 18. apr. 2024
Dear Guest, Thank you for your fabulous review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and We are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.

10/10 Fremragende

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and spacious. We had a great stay at this property. The breakfast was super.
Overnattede 5 nætter i april 2024
Svar fra Guest Relations Team den 13. apr. 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We were delighted to see that our services, as our famous Hilton breakfast, met with your approval.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

10/10 Fremragende

Leon

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is the best hotel we’ve ever stayed in. Would definitely recommend to anyone and would stay there again. The staff was friendly and knowledgeable. The cleaning staff was also friendly and efficient. The concierge staff helped us arrange a trip to Murano and also transportation back to the airport. Our boat arrived promptly at 6:25am. They had the BEST breakfast I’ve ever seen anywhere. It was so amazing I took pictures of it to show family and friends. The area felt safe, and. I did not use the bidet. The only negative is the shower gehad the half wall, so water leaked in the floor. Cleaning staff put a rolled up towel in the open area to prevent water getting on the floor, but it didn’t work. I recommend this place! It’s a 10 out of a 10!
Overnattede 3 nætter i april 2024
Svar fra Guest Relations Team den 13. apr. 2024
Dear Leon,thank you very much for the positive review and for the information you wrote about our hotel which will be very helpful for every traveler who will decide to stay with us.We are delighted to hear that you enjoyed your stay in Venice. We would also like to thank you for praising our Staff, the cleanliness and our famous Hilton Breakfast. We place great value on your opinion and we look forward to welcoming you with us again in a not too far distance. Kindest Regards,

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Relations Team den 13. apr. 2024
Dear Guest,Thank you for your review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and we are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.Kindest regards,

10/10 Fremragende

Tamara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall a great experience. They have a shuttle that will take you to and from San Marco. The public watertaxi stops right in front too. Beautiful all around. The best sunrises too
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations Team den 2. mar. 2024
Dear Guest,Thank you very much for your excellent feedback!I am glad to hear that you appreciated the Hotel and our services, including our shuttle boat and that you enjoyed your stay in our property.We also thank you for taking the time to let us know your opinion on the Giudecca island sunrises.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards,

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommended, felt first class at all times stop the staff was very helpful and made you feel very welcome all the time. Location was spot on with east transportation I would highly recommend this place.
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations Team den 26. feb. 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us and you mentioned some positive impressions during your stay.The Hilton Molino Stucky is a Hotel where guests can relax away from the crowded city and enjoy a fantastic view over Venice.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Fremragende

Maria Guadalupe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like everything
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Team den 25. feb. 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us.Your contribution was very helpful and appreciated. We look forward to welcoming you with us again in a not too far distance.Best regards,

8/10 Udmærket

Etelberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Es un hotel hermoso
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Team den 24. feb. 2024
Estimado Huésped,Gracias por su reciente estancia con nosotros en el Hilton Molino Stucky Venice y por haberse tomado el tiempo en compartir su experiencia tras su estancia con nosotros.Nos hace realmente feliz saber de su buena experiencia con nosotros.Esperamos que pronto podamos volver a disfrutar de su compañía y esperamos poder darle la bienvenida de nuevo no tan sólo a Hilton Molino Stucky Venice si no también a cualquiera de nuestros hoteles Hilton.Un saludo muy cordial,

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations Team den 23. feb. 2024
Dear Guest,Thank you very much for your positive feedbackI am glad to hear that you liked the Hotel and our services and you enjoyed your stay in our property.We place great value on your opinion and hope we may look forward to welcoming you with us again.Best regards,

10/10 Fremragende

juan, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely historic building. Very big. Has several restaurants on premises. All the staff is helpful and attentive. The roof top has a nice view and the bar has quite a cocktail selection. The down side, at the other side of the canal and not convenient to move around. There are 2 stops for the water taxies about 10 min away and they have their own shuttle running but you will waste time waiting.
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations Team den 23. feb. 2024
Dear Guest,We appreciate the time you took to post comment about your stay. It was a pleasure to read that you liked the location of our Hilton Molino Stucky. We were delighted to hear that you have enjoyed our Skyline rooftop bar cocktails as well as the view from there. We thank you for the wonderful feedback and we hope to welcome you again here in Venice.Best regards,

6/10 Okay

Paul

Rejste med familie
Synes godt om: Service og personale, faciliteter
Mosquitos in the room, that bit my daughter and myself. A small gap in the balcony door was clearly allowing them in. No spraying, coils or preventative measures. Staff excellent. Breakfast too expensive. Eat (and drink) in the generally very good local restaurants a short walk away.
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations Team den 23. feb. 2024
Dear Guest,Thank you very much for sharing your experience with us and for posting your comments on this website. Please accept our apologies for the problem with mosquitoes in your room: unfortunately mosquitoes, certainly find in the Venetian lagoon the perfect habitat and are difficult to control, regardless of the regular disinfestations we carry out in all our guestrooms.We are extremely sorry for the discomfort that you have experienced this time and we will enforce additional measures in such cases as yours, which please rest assured remain isolated incidents.Otherwise, we are pleased that you have appreciated the comfort of our location as well as the proficiency of our staff.Although you express some disappointment, we hope we will have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for.Best regards,

6/10 Okay

Sam

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great property to feel comfortable and half decent location. There is a €12.50 WiFi charge for the duration of stay and even crazier a 33cl beer is €14 at the sky bar and €12 in the reception bar! Cheers anyways 🍻
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations Team den 10. feb. 2024
Dear Guest,Thank you for your feedback and for choosing the Hilton Molino Stucky for your stay in Venice. It is a pleasure to hear that you enjoyed your stay with us.On the other hand, we are very sorry to read that you felt the charges for the internet was overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet. We kindly inform you that complimentary internet is available in the public areas of all Hilton hotels. We are also very sorry that you have found prices to be expensive as we always strive to meet our guest’s expectations and to comply with their requests. We will discuss your comments at our Head of Departments meeting as all criticisms are read with attention and genuine interest and suggestions are taken on board to enhance clients’ satisfaction.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Fremragende

Yvan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable stay upheld Hilton standards
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Team den 13. feb. 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too far distance.Kind regards,

10/10 Fremragende

Massimo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful. They offered me a free upgrade and the room was astonishing with a view on Venice amazing. Very clean. Bed very comfortable and gluten free option breakfast. Very happy
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations Team den 13. feb. 2024
Dear Guest, Buongiorno from sunny Venice and thank you for your positive comment about the hotel.I am glad to hear that you enjoyed the accommodation in our Hotel and our services.We appreciate and thank you also for your comments regarding the room upgrade with Venice view. Thank you very much for being our guest and we hope to welcome you soon again.Kindest regards,

10/10 Fremragende

Sikander

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations Team den 13. feb. 2024
Dear Guest,Warmest greetings from the Guest Relations Team and thank you for posting a review of the Hilton Molino Stucky.We are pleased that you found the service great all over the hotel.We hope to welcome you back to the Hilton Molino Stucky in the not too distant future so that we can provide you with the high level of service you are accustomed to.With kind regards,

10/10 Fremragende

Wilma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024
Svar fra Guest Relations Team den 18. feb. 2024
Dear Guest,Thank you very much for staying at the Hilton Molino Stucky Venice and for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice. We are thrilled to see your wonderful feedback following your recent stay at our hotel. Thank you once again for choosing us as your accommodation. Your satisfaction is our ultimate reward. We hope to welcome you soon again. Kindest regards,Guest Relations Team