Thank you so much for your glowing review, Kim. We hope to see you again at our hotel during your next visit to Vancouver.

Dear Lawrence, Thank you for your positive review and for choosing the Victorian Hotel for your stay in Vancouver! We're glad to hear that you enjoyed your time with us.We apologize for the difficulty you had in finding our hotel. Your feedback is invaluable, and we will look into improving our exterior signage to make it easier for our guests to locate us. It's great to know that our front desk staff was attentive and able to assist you promptly.We appreciate your understanding and look forward to welcoming you back on your next visit to Vancouver.Sincerely, Victorian Management

Dear Simon, Thank you so much for your kind review! We're delighted to hear that you loved your stay and found our rooms comfortable and well designed. Providing a boutique hotel experience is our goal, and we're thrilled to know we met your expectations.We look forward to welcoming you back for another enjoyable stay at the Victorian Hotel.Sincerely, Victorian Management

Dear Yoshihiro, Thank you for your wonderful review! We're thrilled to hear that you appreciated the beauty of our historic building and felt its unique atmosphere. Preserving the charm and history of our hotel is something we take great pride in.We hope to welcome you back soon for another enjoyable stay where you can continue to experience the historic charm of the Victorian Hotel.Warm regards,Victorian Management

Dear Connor, Thank you for taking the time to share your feedback about your recent stay at the Victorian Hotel. We're delighted to hear that you enjoyed our convenient location and have chosen to stay with us again.However, we sincerely apologize for the disturbance you experienced during the night. Your comfort and security are our top priorities, and we regret that this incident affected your stay. Rest assured, we are looking into this matter seriously and will take steps to prevent such occurrences in the future.We appreciate your understanding and hope to welcome you back for a more restful stay. Kind regards, Victorian Management

Dear Karen, Thank you for taking the time to rate your experience at the Victorian Hotel with a perfect score of 5/5! We're thrilled to hear that you had such a fantastic stay with us.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay soon.

Dear Johanne, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the lack of an elevator and a common area. We understand the importance of these amenities and we are already working on it as we plan future improvements. Additionally, we regret that you were not informed correctly about the breakfast timings at the restaurant nearby. On a positive note, I’m pleased to hear that you found the bed comfortable and our staff friendly. Thank you again for your review. Your insights are valuable as they help us improve our guest experience. We hope to have the opportunity to provide you with a much-improved experience should you choose to stay with us again.Warm regards,Victorian Management

Dear Teresa, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our property.It's fantastic to know that you found the room spacious and clean, and that our staff provided friendly service. Your positive feedback means a lot to us and will certainly be shared with our team.We hope to welcome you back to the Victorian Hotel soon for another enjoyable stay.Warm regards,Victorian Management

Dear Mary, Thank you so much for sharing your wonderful feedback about your recent stay at our Victorian hotel. We're thrilled to hear that you appreciated the design and style of our property, finding it small yet cozy. Providing a welcoming and comfortable environment is our goal, and we're delighted that you felt well taken care of by our incredible staff. We're delighted that you had a very nice stay overall, and we look forward to welcoming you back for another wonderful experience in the future!Kind regards, Victorian Management

Dear Harpreet, Thank you so much for your glowing rating and for choosing to stay at the Victorian Hotel! We are thrilled to hear that you had such a wonderful experience during your time with us. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back to the Victorian Hotel in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Victorian Management

Dear Edwin, Thank you for sharing your feedback regarding your stay at the Victorian Hotel. We sincerely apologize to hear about your experience at our Victorian hotel. Your comfort is our top priority, and we regret that we fell short of providing you with a seamless stay. Our team is working diligently to rectify the situation with the EV chargers, as there was a maintenance. There are more EV chargers on the street in front of the hotel. Regarding some of the rooms with shared bathrooms, we maintain complete transparency and clearly mention on all the websites as "Standard Room 1 King Bed, Separate Shared Bathroom". However, we understand that preferences differ and we recommend to contact us directly so that we can help you choose the one that suits your preferences.We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Kind regards, Victorian Management

Dear Natalie, Thank you for sharing your thoughts with us! We're delighted that you appreciated the hotel's charm and boutique style. Our historic property is indeed old, but we strive to combine its vintage character with modern comfort for a unique and enjoyable experience.We're also glad you enjoyed our prime location. It's wonderful to hear it worked well for your stay.We hope to have the pleasure of welcoming you back to the Victorian Hotel soon.Kind regards, Victorian Management

Dear Bimla, Thank you for sharing your feedback regarding your stay at the Victorian Hotel. We're sorry to hear about the challenges you experienced during your stay. At the Victorian, guests' comfort is our top priority and we regret that we couldn't meet your expectations this time.Your comments about the windows, room amenities, and key cards have been noted, and we will take them seriously to ensure improvements are made. We appreciate your suggestion about a small mirror for makeup application and will consider this for our future updates.We strive to provide the best experience for our guests, and your feedback helps us improve. Thank you again for your review. We hope you will give us another opportunity to host you and provide you with a better experience.Warm regards,Victorian Management

Dear Fleur, Thank you for sharing your review! We're delighted to hear you enjoyed your stay with us and found our hotel charming and quiet. Our central location indeed makes it easy to explore the vibrant Gastown neighborhood, cruise ship harbor, and the many cultural attractions downtown.We appreciate your feedback regarding the elevator. We understand how this could have been a convenience for your stay, and we are happy to inform you that we have already installed an elevator in the building, and it is pending some work before we operate it.We look forward to welcoming you back to the Victorian Hotel in the future. If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know.Warm regards,Victorian Management

Dear Kelly, Thank you for taking the time to share your feedback regarding your stay at the Victorian Hotel! We’re delighted to hear that you enjoyed your stay in one of our superior rooms and appreciated the modern and clean atmosphere. We're also glad our central location made it easy for you to explore nearby attractions.We appreciate your feedback regarding the convenience store. While we don't have one attached to the hotel, there are several nearby that are just a short walk away. We hope this didn’t detract from your overall experience.Thank you once again for your kind words, and we look forward to welcoming you back to the Victorian Hotel soon!Kind regards, Victorian Management

Dear Colin, Thank you so much for taking the time to share your wonderful experience at the Victorian Hotel! We are delighted to hear that you enjoyed your stay and that our team was able to provide you with an exceptional check-in experience, especially after your long flight. We understand how important it is to start the day off right, and we're thrilled we could help make a positive impact on your trip.We're also pleased that you found our location convenient and that you appreciated the nearby amenities. It's our goal to provide a welcoming and comfortable environment for our guests, and your kind words reaffirm that we are on the right track.Your feedback means the world to us, and we can't wait to welcome you back on your next visit to Vancouver. Thank you for recommending us to your friends and colleagues—it truly is the highest compliment we could receive. We'll do our best to continue providing outstanding service.We can't wait to welcome you back for another exceptional stay! Kind regards, Victorian Management

Dear Edelmira, Thank you so much for your kind review and recommendation! We're thrilled to hear that you loved everything about your stay at the Victorian Hotel. It's always our goal to ensure our guests have a memorable experience, and your feedback lets us know we're on the right track.We appreciate your support and hope to welcome you back soon! If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards, Victorian Management

Dear Piotr, Thank you for rating your stay at the Victorian Hotel a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience with us.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay soon.Kind regards, Victorian Management

Dear Harpreet,Thank you for sharing your feedback regarding your stay at the Victorian Hotel. Regarding your reservation, we would like to clarify that you initially booked a room with a shared bathroom. Despite the high occupancy during your visit, we made the proactive decision to upgrade you to a room with a private bathroom as a courtesy. This upgrade typically carries an additional value of CAD 100 over the room type you initially reserved.In terms of photos, we maintain complete transparency on all websites, and all information is clearly displayed, including your Expedia booking. In addition, we send you follow-up emails with all the details on the room type you booked. Thank you again for the feedback.Sincerely, Victorian Management

Dear Xin Hua, Thank you for taking the time to leave to rate your stay. We're happy to hear you enjoyed your stay at the Victorian Hotel. If there are any areas you think we could improve to make your next visit even better, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate your insights. We hope to have the pleasure of welcoming you back soon!Sincerely, Victorian Management

Dear Olusola, Thank you so much for your amazing review and for rating us 5/5! We're delighted to hear you enjoyed your stay at the Victorian Hotel. Your feedback means the world to us, and we're thrilled that we were able to make your experience exceptional. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Victorian Management

Dear Michelle, Thank you for taking the time to share your wonderful feedback with us! We're delighted to hear that you had a great stay and enjoyed our convenient location, close to Gastown, and local dining options. It's also great to hear that the onsite parking was a helpful addition to your stay.We look forward to welcoming you back to the Victorian Hotel for another relaxing and enjoyable stay in the future. If you have any specific requests or preferences for your next visit, please feel free to let us know. Kind regards, Victorian Management

Dear Suraj, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing clean rooms and excellent service, and we're delighted that you found our location convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay soon! If you have any further comments or suggestions, please don't hesitate to let us know. Safe travels!Sincerely, Victorian Management

Dear Cindy, Thank you for taking the time to provide us with your feedback regarding your stay at the Victorian Hotel. We're pleased to hear that you found the hotel to be clean and the staff friendly, but we're sorry to hear about the issues you experienced during your stay.We apologize for any discomfort caused by the lack of air conditioning in your room. We understand how important a comfortable temperature is, and we install portable air conditioners in summer. We will consider your feedback as we review our amenities and work on potential improvements. We also regret the inconvenience caused by the noise from the construction. Thank you for your patience and understanding as we work to improve the experience for our guests. We hope to have the opportunity to welcome you back in the future for a much-improved experience. Please don't hesitate to contact us directly if you have any further concerns.Sincerely, Victorian Management

Dear Alainnah, Thank you for taking the time to provide us with your feedback. We're sorry to hear that your recent stay did not meet your expectations. We appreciate your loyalty as a returning guest and regret that the room size and noise levels were not up to your standards this time. We are always striving to improve our guest experience, and your comments will help us to make the necessary changes.We apologize for any inconvenience caused by the noise from neighboring rooms and the location of your room. We understand your concern about the shared bathrooms and the rates of all rooms depend on the market demand for the day. Thank you again for your review, and we hope to have the opportunity to host you in the future. Please feel free to contact us directly for any special requests or to discuss how we can improve your next visit.Sincerely, Victorian Management

Dear Amandeep, Thank you for sharing your feedback regarding your stay at the Victorian Hotel. We appreciate your honesty and are sorry to hear that your stay did not fully meet your expectations. Your input helps us identify areas where we can improve and enhance the experience for our guests.If there are specific aspects of your stay that you would like to discuss further or suggestions for how we can improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback.Kind regards, Victorian Management

Dear Steven, Thank you so much for giving us a perfect rating! We're thrilled to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations.If you have any specific highlights from your stay that you'd like to share, we'd love to hear them.We look forward to hosting you soon and providing another exceptional stay. Kind regards, Victorian Management

Dear Kevin, Thank you for taking the time to provide us with your feedback regarding your stay at the Victorian Hotel. We're sorry to hear that your recent stay did not meet all your expectations. Your comments are important to us, and we appreciate your honesty.We would love to learn more about your experience and how we might improve. If there are specific areas where you feel we could do better, please don't hesitate to let us know. We value your input and strive to offer the best possible service to our guests.Thank you again for sharing your thoughts, and we hope you will consider staying with us again in the future. Please contact us directly if there’s anything we can do to make your next stay more enjoyable.Kind regards, Victorian Management

Dear Debra, Thank you so much for your wonderful feedback! We're thrilled to hear that you thoroughly enjoyed your stay at the Victorian Hotel.It's truly a pleasure to provide our guests with a glimpse into history while also offering modern comforts. We take great pride in maintaining the charm of our historic building while ensuring cleanliness and comfort for all our guests. We'll be sure to pass along your compliments to our staff—they'll be delighted to hear that their efforts made your stay even more enjoyable. We look forward to welcoming you back to the Victorian Hotel in the future!Warm regards, Victorian Management

Dear Meghan, Thank you so much for your fantastic feedback! We're thrilled to hear that your stay at the Victorian Hotel was perfect and that you had such a positive experience.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like for your next visit, please let us know, and we'll do our best to accommodate your preferences. Until then, safe travels, and we look forward to hosting you again soon!Warm regards, Victorian Management

Dear Donald, Thank you for your feedback! We're delighted to hear that our hotel's location was convenient for your visit and allowed you to explore the sights and activities you had planned.Our team takes great pride in offering a central and accessible location for our guests to enjoy all that the area has to offer. Whether it's cultural attractions, dining experiences, or shopping destinations, we're thrilled that our location met your needs.We hope to have the pleasure of welcoming you back to the Victorian Hotel again in the future!Warm regards, Victorian Management

Dear Hans-Peter, Thank you for your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure that our guests feel welcomed and well taken care of, so it's wonderful to hear that you found our staff pleasant.Maintaining a clean and comfortable environment is also a top priority for us, and we're glad to hear that you found our hotel to be clean. Our convenient location close to amenities is something we take pride in, and we're pleased that it added to the enjoyment of your stay.Should you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel again in the future!Warm regards, Victorian Management

Dear Bailey, Thank you for your outstanding rating! We're thrilled to hear that you had such a wonderful experience during your stay at the Victorian Hotel.Providing excellent service and ensuring our guests have a comfortable and enjoyable stay is our top priorities, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future! If there's anything specific you'd like for your next visit, please feel free to let us know.Warm regards, Victorian Management

Dear Shemona, Thank you so much for your perfect rating! We're delighted to hear you had an exceptional stay at the Victorian Hotel. Your satisfaction is our top priority, and your feedback is very important to us.If there's anything specific you loved about your stay, we'd love to hear more! Your insights help us continue to improve and ensure every guest has a memorable experience.We can't wait to welcome you back on your next visit to Vancouver.Kind regards, Victorian Management

Dear Karen, Thank you for your wonderful feedback! We're delighted to hear that you found our hotel beautiful, clean, and comfortable during your stay. Providing a welcoming and enjoyable experience for our guests is our utmost priority, and we're thrilled that we were able to meet your expectations.We truly appreciate your loyalty and look forward to welcoming you back when you return to Vancouver. If there's anything specific you'd like for your next visit, please feel free to let us know, and we'll do our best to accommodate your preferences. Sincerely, Victorian Management

Dear Romain, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and found our hotel beautiful. Providing excellent service and maintaining a welcoming atmosphere are our top priorities, so it's truly rewarding to receive such feedback.We're committed to ensuring that every guest feels valued and well taken care of during their stay. Should you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel again soon!Sincerely, Victorian Management

Dear Genevieve, Thank you for sharing your experience with us. We're truly sorry to hear that the noise disturbance affected your stay. Providing a peaceful environment for our guests is a top priority, and we apologize for falling short in this regard.We understand the importance of a good night's sleep and regret any inconvenience. Your feedback is invaluable, and we will take it into consideration as we strive to improve our guests' experiences.We're glad to hear that you found our rooms nice, our historic building charming, and our staff pleasant. If there's anything else you'd like to discuss or if there are specific suggestions you have for improvement, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Victorian Management

Dear Bruce, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you appreciated our décor and that you found our bed ultra comfortable for a restful night's sleep.We're delighted that we could accommodate your early check-in request and make your stay even more convenient. Your loyalty means a lot to us, and we can't wait to welcome you back for another memorable stay. Kind regards, Victorian Management

Dear Steffi Ann, Thank you for your outstanding rating! We're delighted to hear that you had such a fantastic experience during your stay at the Victorian Hotel.Providing excellent service and ensuring our guests feel comfortable and valued is our top priority, so it's incredibly rewarding to receive your positive feedback.We can't wait to welcome you back for another exceptional stay! If there's anything special you'd like for your next visit, please let us know, and we'll be more than happy to assist. Until then, safe travels, and we look forward to hosting you again soon!Kind regards, Victorian Management

Dear Madison,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our room décor to your liking and enjoyed the cozy atmosphere, especially with the charming brick wall. It's wonderful to know that you were able to savor your morning coffee.We apologize for any inconvenience caused by street noise disturbing your sleep. We understand how crucial a peaceful night's rest is, and we'll certainly look into ways to minimize noise disturbances for our guests in the future.Your comments are invaluable to us as they help us continuously improve and enhance our guests' experiences. We hope to have the opportunity to welcome you back for another delightful stay soon! If there's anything else we can assist you with, please don't hesitate to reach out.Sincerely, Victorian Management

Dear Puneetpal, Thank you for taking the time to rate your stay with us. We're pleased to hear that you had a positive experience overall. Your feedback is important to us, and we're always looking for ways to improve.If there's anything specific we could do to enhance your next stay, please feel free to share your thoughts with us. We're committed to providing exceptional service and comfort for our guests.We hope to welcome you back to the Victorian Hotel on your next visit to Vancouver. Kind regards, Victorian Management

Dear Juan, Thank you for taking the time to share your detailed feedback with us following your recent stay at the Victorian Hotel. We are pleased to hear that you found your room to be nice and clean, and that our staff was friendly and helpful throughout your stay. Your compliments regarding the cleanliness, amenities, and service are greatly appreciated.However, we sincerely apologize for the issues you encountered with the shower head hose and the unexpected onsite construction. It is our goal to provide a comfortable and hassle-free experience for all our guests, and we regret any inconvenience these issues may have caused you. Rest assured, we will address the maintenance concerns promptly to ensure that they are resolved for future guests.Additionally, we understand your concerns about parking, and we apologize for any discomfort this may have caused. We appreciate your feedback regarding this matter, and we will continue to explore ways to enhance our parking options for the convenience and security of our guests.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back to the Victorian Hotel in the future for a more seamless and enjoyable stay. If there is anything else we can assist you with, please do not hesitate to contact us directly.Warm regards,Victorian Management

Dear Prashant, Thank you so much for taking the time to rate your experience at the Victorian Hotel with a perfect rating. We are absolutely thrilled to receive such high praise from you!Your satisfaction is our top priority, and we are delighted to hear that we were able to meet and exceed your expectations during your stay. Your positive rating serves as a great source of encouragement for our team, who works tirelessly to ensure that every guest has a memorable and enjoyable experience with us.We sincerely appreciate your kind words and your support. It was our pleasure to have you as our guest, and we hope to welcome you back to the Victorian Hotel again soon for another outstanding stay.Warm regards,Victorian Management