Udsigt fra overnatningsstedet
Tjek tilgængelighed

Anmeldelser af The Lalit Laxmi Vilas Palace

4.5 out of 5
The Lalit Laxmi Vilas Palace
Opp Fateh Sagar Lake, Udaipur, Rajasthan

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 64 af i alt 134 anmeldelser" "
Bedømmelse på 8 − Udmærket. 40 af i alt 134 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 134 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 134 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 134 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Miriam

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location was close to the lake and had a great view and was close to nearby attractions. The hotel lacked an elevator, gym, pool and was older. I don’t mind and older hotel which is nostalgic but it needed some amenities. Restaurants were convenient.
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Rishi

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cancel Your Trip Rather Than Staying Here
I went ahead and booked this property because of the name "Lalit" and to this date i regret having stayed here. - The rooms were untidy with several cockroaches roaming freely inside the room. - The key card to enter the room never worked as the locks are so old. - The bathrooms were terrible and this is the reason they do not have clear picture of the room and washrooms displayed on their website. In fact the entire property is in a state of shambles. - To make matters worse the staff is untrained and have no association with the word "Hospitality". - While dining at the restaurant the server came to clear the plates atleast 3 times while we were still dining. We finally had to ask her "Why is she in such a hurry to clear the plates without seeing that the people are still dining". - I requested for an extra bed and the reception kept repeating it would be "2500 + Tax". Having said that i have no objection to the charges the same thing was repeated at least 10 times and they were not done here they actually came to my room with a hand written charge declaration and asked me to Sign it. - Having dined at several top class restaurants the drinks always come with free soda and water but because the property is so poorly managed we were billed for soda and water and drinks were already way too overpriced considering the properties' conditions and class. My recommendation would be to cancel your trip rather than having to go through the ordeal of staying here.
Overnattede 1 nat i marts 2023
Svar fra showrya vardhan den 6. apr. 2023
Dear Guest,Namaskar!!!Thank you for your feedback!!!

8/10 Udmærket

satya

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lake view from hotel front yard was amazing. The staff was great. The food cost was over priced. The new year gala event singers were really bad. But the food and DJ was good. They charged 8K INR for my 15yr old kid.
Svar fra Devendra Singh Parihar den 22. feb. 2023
Dear Guest,Thank you for your feedback.we look forward to welcoming you at The Palace.

10/10 Fremragende

sangeeta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice property with million dollar views !
Svar fra Nafis den 7. jan. 2023
Dear Guest,Thanks for the Feedback.

6/10 Okay

Prashant

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel location is good but other amenities are average.
Overnattede 1 nat i november 2022
Svar fra Nafis Ahmed Sheikh den 4. dec. 2022
Dear Guest, Namaskar! Thanks for Your Feedback.

6/10 Okay

tanvi

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
the property location is nice, but there is nothing to do. There is only a snooker table available and a lawn. They can add a few activities for guests. Also due to covid the restaurent had very limited menu
Overnattede 2 nætter i januar 2022

10/10 Fremragende

Ashish

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021

6/10 Okay

Jigarkumar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overrated just because of "Palace" name tag
We stayed for one night. We were disappointed in knowing that it is actually not a heritage palace property but a heritage building that was designed like a palace. There is no good parking for car also. The waiting room at reception was small which got crowded during rush hours. Food was too costly. It is overrated in name of palace.
Overnattede 1 nat i december 2021
Svar fra Mayuri Gupta den 19. jan. 2022
Dear Mr.Kumar, Namaskar! Thank you for sharing your positive feedback of the hotel. Our endeavor always remains to offer the very best to all our guest.I would like to inform about our property that it is a 111 years old Original Heritage palace and since it is a heritage that is why our hotel lobby is not very big as we could not able to make any changes in original architecture.Hotel also have a huge parking area and best lake view and garden area However still you did not like the property, it is as your choice and I want to apologies if any inconvenience cause to you. Regards

10/10 Fremragende

Chirag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Visiting Udaipur from New York
Staff is very welcoming and friendly. Hotel is very clean
Overnattede 3 nætter i marts 2020
Svar fra Pinak Bhattacharjee den 17. mar. 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the Lalit for two nights. We had a great stay at the hotel. The hotel is tucked away from the bustling city on a hill overlooking Fathesagar, but still close enough to the action. It’s a well maintained well manicured property that was very clean. The staff was also great. The price point on this hotel was also great. While not as luxurious as the Oberi or Lake Place it was a still a luxurious hotel at a great price point.
Overnattede 1 nat i februar 2020
Svar fra Pinak Bhattacharjee den 23. feb. 2020
Dear Guest, Thank you for your feedback. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
All you’re paying for is the lake view. Compared to other Lalits, the fabric of this property is worn out. Needs new beds, a better layout in their restaurants, and also better food offerings. Quality was lacking and you expect a lot more for the prices they were charging.
Overnattede 3 nætter i februar 2020
Svar fra Pinak Bhattacharjee den 14. feb. 2020
Dear Guest, Thank you for your feedback. I regret to note your experience did not lived up to your expectation. I am glad that you liked the view from the hotel. Each of the issues mentioned by you are a food for thought and action for us. I have made a careful note of all the feedback you have shared and I assure you each points is taken with complete seriousness it deserves. Meanwhile apologies once again & look forward to welcoming you back soon to enjoy the authentic limitless The LaLiT hospitality. Warm Regards

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bel hôtel dans demeure ancienne
Bel hôtel dans une demeure historique. Vue imprenable sur le lac de l’île de Nehru garden. Choisir une chambre avec vue sur le lac. Bon service et bel accueil. Restaurant correct.
Overnattede 2 nætter i februar 2020
Svar fra Pinak Bhattacharjee den 11. feb. 2020
Cher invité, Merci de nous faire part de vos commentaires. Nous sommes absolument ravis de constater que vous avez trouvé notre équipe extrêmement utile tout en fournissant le service client le plus incroyable. Nous sommes vraiment chanceux d'être situés dans un environnement aussi surréaliste et nous nous efforçons de fournir une expérience digne de cette bonne fortune. Mon équipe et moi-même nous réjouissons de vous accueillir à nouveau dans notre palais. Meilleurs voeux,

10/10 Fremragende

Johannes

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Sunset
The hotel is amazing. Nice rooms, wonderful location and view, yoga and spa treatments. Would highly recommend to anyone who is staying in Udaipur.
Overnattede 1 nat i januar 2020
Svar fra Pinak Bhattacharjee den 2. feb. 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

8/10 Udmærket

Davinder

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Pinak Bhattacharjee den 10. dec. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2019
Svar fra Pinak Bhattacharjee den 6. dec. 2019
Dear Mr. Paul, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
An average hotel
Not luxury Just an average hotel Breakfast selection is limited mostly vegetables
Overnattede 1 nat i november 2019
Svar fra Pinak Bhattacharjee den 11. nov. 2019
Dear Guest, Thank you for the feedback. I regret your experience with us did not lived up to your expectation. While I write this, we have taken up the points extremely seriously and are on our way to address the same. I would assure you of a better experience on your next visit and hope you see this one as an exception. Warm Regards

10/10 Fremragende

Zorik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra Pinak Bhattacharjee den 14. okt. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 Okay

Charu, Jaipur

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Stragely at check in i was given a double bed room instead of palace suit. Palace suit was far expensive then double bedroom and my booking was fully paid. After insisting, palace suit was then given as a favour. Felt little cheated with this act !!!
Overnattede 3 nætter i september 2019
Svar fra Pinak Bhattacharjee den 28. sep. 2019
Dear Ms. Mathur, Thank you for sharing your feedback. We regret to note your experience upon arrival. The room offered to you on arrival was a Palace suite on our heritage wing. Later on your request your room was shifted to the one which you preferred. The average size of our Palace suite is 500 SqFt, though some has varied size considering our heritage structure. I extend my apologies for the experience and look forward to welcome you back again. Warm Regards

10/10 Fremragende

Amit

Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i juli 2019
Svar fra Pinak Bhattacharjee den 1. aug. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Udmærket

JITENDRA

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i juli 2019
Svar fra Pinak Bhattacharjee den 31. jul. 2019
Dear Mr. Jitendra, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Udmærket

Haemin

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel overviewing the lake
Good hotel overviewing Udaipur lake. However, the distance to the city is bit far. Overall, very enjoyable stay!
Overnattede 1 nat i juni 2019
Svar fra Pinak Bhattacharjee den 30. jun. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Udmærket

Mitul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2019
Svar fra Pinak Bhattacharjee den 10. jun. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Bindiya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Memorable stay
Amazing property,views and impeccable service! Would love to visit again
Overnattede 2 nætter i maj 2019
Svar fra Pinak Bhattacharjee den 10. jun. 2019
Dear Guest, Thank you for taking the time and sharing this review. We are absolutely delighted to note that you found our team to be extremely helpful whilst providing the most amazing customer service. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. My team and I look forward to welcoming you back at our Palace. Warm regards,

8/10 Udmærket

Verificeret rejsende

Overnattede 3 nætter i maj 2018
Svar fra Pinak Bhattacharjee den 5. apr. 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a tranquil setting in country that can be chaotic at times. The views and sunsets were to die for, such a wonderful way to finish our 3 week stay in India. Rooms and staff were excellent and well worth paying a bit extra for. Nice touches like bagpipes and band playing in the afternoon (who would of thought). Highly recommend. Gary and Catherine Australia
Overnattede 2 nætter i marts 2019
Svar fra Pinak Bhattacharjee den 20. mar. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Udmærket

jacques

Synes godt om: Rengøring, service og personale, værelsets komfort
Ask for a room with a view
Away from the busy part of the city, hotel offers quiet environment. Comfortable bed, Condition of the bathroom (leaking shower, hair dryer from an old age) could be improved. Breakfast buffet quite limited. Staff attentive.
Overnattede 2 nætter i marts 2019
Svar fra Pinak Bhattacharjee den 5. mar. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. It gives us great pleasure to read that you enjoyed your stay with us. I regret the experience you have had at our Palace. While I write this, we have taken up the points extremely seriously and are on our way to address the issue. We look forward to welcome you back at our Palace! Warm Regards,

8/10 Udmærket

Anirban

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2019
Svar fra Pinak Bhattacharjee den 5. mar. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i februar 2019
Svar fra Pinak Bhattacharjee den 5. apr. 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Reagrds,

8/10 Udmærket

Anji

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with spectacular views over the lake- just missed a swimming pool but was a great place to stay
Overnattede 3 nætter i januar 2019
Svar fra Pinak Bhattacharjee den 24. jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2019
Svar fra Pinak Bhattacharjee den 17. jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing the rating. . I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

6/10 Okay

Stephanie

Synes godt om: Service og personale
Room smell mildewed and bathroom old and mildewed as well Staff and service were very good and super friendly and helpful
Overnattede 2 nætter i januar 2019
Svar fra Pinak Bhattacharjee den 12. jan. 2019
Dear Guest, Thank you for the feedback. I regret the experience you have had at our Palace. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 Fremragende

Devashis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A nice stay; warmth in service every where; good breakfast; great view of the lake from hotel front (only few rooms have that view from room itself). Heritage look. But, huge traffic jams reaching the location on weekend - seems like this city's nature. Also, no bath tub, only shower room.
Overnattede 2 nætter i december 2018
Svar fra Pinak Bhattacharjee den 6. jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
160+ yr old heritage villa maintained in excellent condition.
Overnattede 2 nætter i januar 2019
Svar fra Pinak Bhattacharjee den 6. jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 Dårligt

Verificeret rejsende

Overnattede 3 nætter i december 2018
Svar fra Pinak Bhattacharjee den 8. jan. 2019
Dear Guest, Thank you for your feedback. We regret the inconvenience caused to you during your stay at the Palace. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional service and quality of room . ! Would highly recommend
Overnattede 1 nat i december 2018
Svar fra Pinak Bhattacharjee den 31. dec. 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2018
Svar fra Pinak Bhattacharjee den 31. dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location facing Fateh Sagar lake , awesome views of sunrise and sunset from the rooms and great hospitality, superb services and courteous staff
Overnattede 3 nætter i december 2018
Svar fra Pinak Bhattacharjee den 6. jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i december 2018
Svar fra Pinak Bhattacharjee den 27. dec. 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice property facing the lake. Friendly service and good staff. Will recommend to friends and families
Overnattede 2 nætter i december 2018
Svar fra Pinak Bhattacharjee den 26. dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. We look forward to welcome you back at our Palace! Warm Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra Pinak Bhattacharjee den 8. dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amzing Hotel with amazing view
Overnattede 2 nætter i november 2018
Svar fra Pinak Bhattacharjee den 20. nov. 2018
Dear Mr. Antonio, Thank you for choosing to stay with us and sharing this review. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. . I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Udmærket

Devang, Nj

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay was very good . Food was good too. Kids friendly food is nice . Mr Ram floor in charge was at his best to keep guests happy.
Overnattede 3 nætter i november 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i november 2018
Svar fra Pinak Bhattacharjee den 20. nov. 2018
Dear Guest, Thank you for reviewing us on Expedia! We regret to note we could not meet your expectation whilst your stay with us. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 Fremragende

akhil, delhi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great hotel with great location , view of rooms , great food would recommend to all without any second thought...
Overnattede 3 nætter i november 2018
Svar fra Pinak Bhattacharjee den 18. nov. 2018
Dear Mr. Akhil, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

satish, bangalore

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent property and courteous staff. Had lake facing room. Food was good.
Overnattede 1 nat i oktober 2018
Svar fra Pinak Bhattacharjee den 14. nov. 2018
Dear Mr. Satish, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fremragende

Jay, USA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel near a lake. Hotel staff are professional and very nice. We enjoyed our stay!
Overnattede 3 nætter i oktober 2018
Svar fra Pinak Bhattacharjee den 4. nov. 2018
Dear Guest, Thank you for choosing to stay with us and sharing such kind words of appreciation towards my associates. I am glad you had an excellent holiday with the us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

8/10 Udmærket

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel over looking the lake and just a short tuc tuc ride from the centre of town.
Overnattede 2 nætter i oktober 2018
Svar fra Pinak Bhattacharjee den 4. nov. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 Dårligt

Rohit, Kolkata

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice view. But no swimming Poll & kid play station. Only view is Too Good, but no activity to do at Hotel.
Overnattede 3 nætter i oktober 2018
Svar fra Pinak Bhattacharjee den 28. okt. 2018
Dear Guest, Thank you for sharing the feedback. I regret the experience you have had at our Palace. We consistently try to upgrade our infrastructure and facilities to meet the modern day discerning travelers. While doing so we also ensure the pristine glory of our Palace is restored. We look forward to welcome you back at our Palace! Warm Regards,

8/10 Udmærket

Chanchal, Kolkata

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Nice Hotel with Less Experienced Staff.
Hotel location is nice. Food qwatity is satisfactory. Meal cost is high. Rooms are big, clean, but can be improved further. Kids area -Not organized well. Limited to 3 items and very far and at a lower part. To reach there you one has to go down 70+ steps and again climb up same steps. Its a hard work. No swimming pool.
Overnattede 3 nætter i oktober 2018
Svar fra Pinak Bhattacharjee den 21. okt. 2018
Dear Guest, Namaskar! Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. Each of the issues mentioned by you are a food for thought and action for us. We look forward to welcome you back at our Palace! Warm Regards,