Udsigt fra værelset

Anmeldelser af tent Torremolinos

3 out of 5
tent Torremolinos
Hoyo 28, Torremolinos, Malaga

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 125 af i alt 262 anmeldelser" "
Bedømmelse på 8 − Udmærket. 91 af i alt 262 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 262 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 262 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 262 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Finn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
10.th floor, nice balcon, fine bathroom, large TV, loooong breakfirst, fair price.
Overnattede 2 nætter i april 2024
Svar fra Customer Experience den 4. apr. 2024
Dear Finn, Thank you very much for choosing our place for your holidays and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Jan Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det levede helt op til vores forventninger på alle måder.
Overnattede 4 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Jan Ole, Thank you very much for choosing our place and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super meget for pengene
Dejligt stort værelse Rigtig godt badeværelse, med badekar Mulighed for at caste telefon eller tablet til Tv'et Super gode senge Helt sikkert et sted man har lyst til at vende tilbag til
Overnattede 5 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Anders, Thank you very much for your holiday choice and your lovely comments on the tent Torremolinos We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Customer Experience den 12. okt. 2023
Dear guest, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Anette Sams

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 4 nætter i september 2023
Svar fra Customer Experience den 21. sep. 2023
Dear Anette Sams, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed every part of your stay. We look forward to welcoming you again the near future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Karsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Customer Experience den 7. sep. 2023
Dear Karsten, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you enjoyed your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Nevein Mahmoud

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2023
Svar fra Customer Experience den 31. aug. 2023
Dear Nevein Mahmoud, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

6/10 Okay

Christine

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Renoveret, men ældre hotel
Et renoveret hotel, som bærer præg af at være et gammelt hotel, som i nogen grad er blevet gjort pænere udadtil. Dog ikke grundigt eller med kvalitet for øje, hvilket er skuffende efter at have bestilt værelset ud fra billeder. Poolen er kold og der er høj musik, hvilket gør oplevelsen mindre familievenlig end forventet.
Overnattede 1 nat i august 2023
Svar fra Customer Experience den 10. aug. 2023
Dear Christine, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was overall satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your comments have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good clean hotel, but !!!!
Nice, clean and new renovated hotel central in Torremolinos 600 m from the beach. The pool area is way too small for such a big hotel. Constantly overcrowded. Unlimited breakfast was just average, and in a country where you can buy ham on every streetcorner, they are serving substitudes as Turkey bacon and chicken sussage,to meet the minority of guest visiting this hotel that cant eat port, not ok. Coffee had a very thick layer of undrinkable foam, dont know what is wrong with the machines or beans
Overnattede 4 nætter i juli 2023
Svar fra Customer Experience den 20. jul. 2023
Dear Frank, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding, we have already noted them down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

2/10 Forfærdeligt

Mohamed

Overnattede 1 nat i juli 2023
Svar fra Customer Experience den 20. jul. 2023
Dear Mohamed, Thank you for taking the time to tell us about your experience at our tent Torremolinos. We are sorry that your experience did not meet all your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the breakfast buffet refreshing problem and prevent future occurrence. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023
Svar fra Customer Experience den 14. maj 2023
Dear Thomas, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

maria rosa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gratamente sorprendida, el personal de recepción muy atentos, la habitación amplia, bien situada en cuanto a las vistas ( mar ) y terraza suficientemente grande. SALUDOS
Overnattede 2 nætter i maj 2024
Svar fra Customer Experience den 27. maj 2024
Estimada maria rosa, Le estamos muy agradecidos por la agradable reseña que nos dedica tras su reciente estancia en nuestro tent Torremolinos. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Eloise

Synes godt om: Faciliteter
Très propre, plusieurs avantages comme piscine gym, buffet proche de tout. J’ai adoré
Overnattede 4 nætter i maj 2024
Svar fra Customer Experience den 27. maj 2024
Dear Eloise, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

valentin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Customer Experience den 24. maj 2024
Dear valentin, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Merita

Overnattede 4 nætter i maj 2024
Svar fra Customer Experience den 20. maj 2024
Dear Merita, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Tamara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 7 nætter i maj 2024
Svar fra Customer Experience den 19. maj 2024
Dear Tamara, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Erika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy amable el personal
Overnattede 1 nat i maj 2024
Svar fra Customer Experience den 19. maj 2024
Estimada Erika, Muchas gracias por pasar estos días con nosotros en nuestro tent Torremolinos. Es un placer recibir una valoración tan positiva de nuestros servicios, muy especialmente con respecto a la atención al cliente ya que es uno de los aspectos de los que nos sentimos más orgullosos. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle muy pronto. Un cordial saludo, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Kelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view, comfortable bed, balcony, free brunch
Overnattede 1 nat i maj 2024
Svar fra Customer Experience den 19. maj 2024
Dear Kelly, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i maj 2024
Svar fra Customer Experience den 19. maj 2024
Dear Christine, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

6/10 Okay

Sanae

Het hotel was netjes, alleen de kamer was ontzettend gehorig. Je kon de buren letterlijk horen praten. Hierdoor wordt ook de nachtrust verstoord. De deuren kunnen een likje verf gebruiken en sluiten niet goed. Pas nadat je een flinke duw geeft. Ontbijt was verder prima. Parkeren vlakbij het hotel is ook een ramp. Alles staat altijd vol.
Overnattede 5 nætter i maj 2024
Svar fra Customer Experience den 14. maj 2024
Dear Sanae, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your constructive comments have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Abdul

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Brigitte Theresia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Customer Experience den 6. maj 2024
Dear Brigitte Theresia, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Zhanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nos ha gustado todo, muchas gracias.
Overnattede 2 nætter i april 2024
Svar fra Customer Experience den 30. apr. 2024
Estimada Zhana, Muchas gracias por elegir nuestro tent Torremolinos así como por su valoración y el agradable comentario que nos dedica. Nos hace muy felices saber que han tenido una agradable estancia con nosotros. Esperamos volver a verles muy pronto en tent Torremolinos. Un afectuoso saludo de todo el equipo, Paula Rotger, Customer Experience. tent TORREMOLINOS

6/10 Okay

Francisco

Rejste med partner
Synes godt om: Rengøring, faciliteter
El horario del desayuno. Espacio de ocio del interior del hotell
Overnattede 2 nætter i april 2024
Svar fra Customer Experience den 29. apr. 2024
Estimado Francisco, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Torremolinos con nosotros. Nos complace saber que su estancia en nuestra compañía ha sido agradable, si bien no hemos podido convencerle en algunos aspectos. Permítanos informarle que hemos tomado buena nota de sus comentarios constructivos con respecto al desayuno y el interior de nuestro hotel, y le haremos llegar copia a la Dirección para su consideración. La Dirección del hotel y todo el equipo le agradecen sus comentarios, esperamos volver a verles pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Mario

Rejste med familie
Synes godt om: Rengøring, service og personale
Breakfast was good
Overnattede 1 nat i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Mario, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments.It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Éric

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were told that there will be parking but none was available
Overnattede 2 nætter i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Éric, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We are sorry to hear that at the time you were staying in our hotel there was not parking available, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Markku

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Customer Experience den 28. apr. 2024
Dear Markku, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Manav

Rejste i en gruppe
Synes godt om: Rengøring
Great view but bad room service
Overnattede 3 nætter i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Manav, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your constructive comments regarding the room service, we have already noted it down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

6/10 Okay

Muna Housen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Nice Hotel. Some of the stuff was really rude sadly. And at one night they were to men fighting in the hallway a bit scary. The public transport was not good.
Overnattede 5 nætter i april 2024
Svar fra Customer Experience den 21. apr. 2024
Dear Muna Housen, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your rating and comments the have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

COLBY D.

Synes godt om: Rengøring, service og personale, faciliteter
Heat was still on inside the rooms. No way to cool it down. Room was at 27.0 Celsius. Room was clean and enjoyed the view. Breakfast was amazing, probably the best I have had compared to other stays.
Overnattede 3 nætter i april 2024
Svar fra Customer Experience den 21. apr. 2024
Dear COLBY D. , Thank you very much for your valuable feedback and your positive rating on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your contructive comments regarding the functioning of the air-conditioning, we have already noted it down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Susan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the nice athmosphere and friendly staff. Tent concept also nice.
Overnattede 4 nætter i marts 2024
Svar fra Customer Experience den 8. apr. 2024
Dear Susan, It was a pleasure to welcome you to our tent Torremolinos. Thank you for taking the time to post this review with lovely comments regarding our facilities and our staff. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 Okay

GEORGES

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Pas de AC
Overnattede 4 nætter i marts 2024
Svar fra Customer Experience den 23. mar. 2024
Cher GEORGES, Nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos remarques concernant votre séjour dans notre hôtel tent Torremolinos. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. Vos avis sur la manque de AC au cours de ces mois d'hiver sont importants pour nous et ils sont déjà été transmis à la Direction pour sa consideration. Au plaisir de vous accueillir de nouveau parmi nous. Cordialement,Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

louise

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Jose’ at reception was the best! Great service and really helpful.
Overnattede 2 nætter i marts 2024
Svar fra Customer Experience den 23. mar. 2024
Dear louise, We are thankful to you for sharing your positive experience at our tent Torremolinos with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Ivan

Overnattede 1 nat i februar 2024
Svar fra Customer Experience den 2. mar. 2024
Estimado Ivan, Gracias por dedicarle unos minutos de su tiempo a dejar su opinión sobre nuestro tent Torremolinos tras su estancia con nosotros. Nos alegra haber estado a la altura de sus expectativas en cuanto a servicio y comodidad de nuestras instalaciones. Valoraciones como estos animan a todo el equipo que formamos parte del hotel a seguir trabajando en la misma dirección. Gracias igualmente por elegir FERGUS Group. Esperamos recibirle de nuevo con motivo de su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Customer Experience den 2. mar. 2024
Cher client, Nous tenons à vous remercier sincèrement pour cette positive notation suite à votre séjour dans notre hôtel tent Torremolinos. Votre notation constructive a bien été prise en compte afin de nous améliorer et de proposer un meilleur service pour nos clients. Merci également d'avoir choisi FERGUS Group. Au plaisir de vous revoir prochainement à très bientôt. Cordialement, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Karine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear Karine, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear guest, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your experience at our tent Torremolinos and that you enjoyed your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

massimo

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear massimo, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

José Antonio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Estimado José Antonio, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Torremolinos con nosotros. Nos complace saber que su estancia en nuestra compañía ha sido agradable, si bien no hemos podido convencerle en algunos aspectos. Permítanos informarle que hemos tomado buena nota de su valoración constructiva, y le haremos llegar copia a la Dirección para su consideración. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Lea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Lea, Thank you very much for your excellent rating as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet som shockar
Bli bemött av den gigantiska nybyggda vita hotellet som utstrålar gott intryck i sig själv med belysningen runt huset, super trevlig personal och man får inte glömma den underbara brunchen varje morgon som man vaknar till,nära till bussar,taxi,pendeltåg. defintivt rekommenderat för folk som är vill ha ett hotell med smak
Overnattede 8 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Alexander, Thank you for taking the time to leave your opinion about our tent Torremolinos and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group.We look forward to welcoming you on your next trip to Málaga. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Bianca

Overnattede 3 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Sehr geehrte Bianca, vielen herzlichen Dank für Ihren Aufenthalt bei uns im tent Torremolinos, und dass Sie sich die Zeit genommen haben, uns ein positives Feedback zukommen zu lassen. Wir freuen uns sehr, dass Sie eine nette Urlaubserfahrung bei uns hatten. Es motiviert uns alle, weiter in dieser Richtung zu arbeiten. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Wolfgang

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Schöner ruhiger Auffenthalt
Overnattede 11 nætter i januar 2024
Svar fra Customer Experience den 18. feb. 2024
Sehr geehrter Wolfgang, vielen Dank für die Zeit, die Sie genutzt haben, um unseren tent Torremolinos zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Cher client, Merci d'avoir choisi notre tent Torremolinos pour votre séjour mais également pour votre notation positive. Nous espérons vous revoir à très bientôt. Cordialement, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Peder

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Peder, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your positive experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 Fremragende

Farah

Overnattede 1 nat i februar 2024
Svar fra Customer Experience den 23. mar. 2024
Dear Farah, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine for a night
Centrally located, no parking but some nearby, dont do what we did and check in via the self service machine, long drawn out process and the app for the key is useless. Get a physical key from reception. Breakfast was a bit strange, but it wasnt expensive so cant complain much.
Overnattede 1 nat i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear Sean, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory on the whole despite the issues highlighted for which we herewith apologise.Your constructive comments concerning the check-in process through the appointed machine along with the meals offer proposed have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future to show you the improvements made. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 Udmærket

Adam

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear Adam, Thank you very much for choosing our place and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 Okay

MARCUS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
tenham pelo menos 1 funcionario que fale Portugues . para facilitar os hospedes e que o hotel forneça , informaçoes de take way de comida para hospedes. e o estacionamento e longe . e o ar nao funciona de jeito nenhum passei um calor horrivel. na reserva meu quarto teria vista paRA O MAR E ME COLOCARAM NUM QUARTO DOS FUNDOS
Overnattede 1 nat i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear MARCUS, Thank you very much for your stay with us and your valuable review of our tent Torremolinos. We do appreciate both positive and constructive comments, therefore your remarks concerning the temperature in the rooms during your stay along with the communication with our team at the front desk will be taken in consideration in our regular meetings with the hotel Management. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future.Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 Okay

M Ángeles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Colchones viejos que se hunden, mucho ruido de las otras habitaciones y baño anticuado aunque válido.
Overnattede 1 nat i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Estimada M Ángeles, Gracias por compartir la experiencia en nuestro tent Torremolinos mediante la encuesta de satisfacción de nuestros clientes. Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión. Tendremos muy en cuenta su crítica constructiva en cuanto al confort de las camas, al equipamiento de la habitación junto con la insonorización acústica para seguir mejorando nuestro servicio día a día. Esperamos volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS