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Anmeldelser af Medplaya Hotel Pez Espada

4 out of 5
Medplaya Hotel Pez Espada
Calle Salvador Allende, 11, Torremolinos, Malaga

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 154 af i alt 335 anmeldelser" "
Bedømmelse på 8 − Udmærket. 129 af i alt 335 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 335 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 335 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 335 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed og god service.
Fremragende beliggenhed. Vi havde tilkøbt havudsigt og lidt større værelse, det var virkelig i orden. Flot moderniseret, rent og helt i orden hotel. Morgenmad var god men aftensmad er ikke værd st betale for, det var kedeligt og smagløst. Der ligger mange gode restauranter i nærheden.
Overnattede 7 nætter i maj 2022

10/10 Fremragende

Per

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Hotellet var fantastisk lækkert, men vejret var dårligt stort set alle de 10 dage vi var der Så det var dejligt at hotellet havde gode barer og opholdssteder
Overnattede 10 nætter i marts 2022
Svar fra CM Pez Espada den 28. maj 2022
Thanks for reviewing us!

8/10 Udmærket

Hanne

Overnattede 6 nætter i januar 2022
Svar fra CM Pez Espada den 12. mar. 2022
Gracias por su valoración

10/10 Fremragende

Jes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2020

10/10 Fremragende

Gitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Juniorsuite anbefales
Lækker juniorsuite - pengene værd - med spabad på kæmpe stor balkon med havudsigt - poolområdet virker lidt gammelt/forsømt - udmærket mad både morgen og aften. Selvom det er et meget gammelt hotel er det velholdt.
Overnattede 1 nat i maj 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2019

8/10 Udmærket

Ronny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flinke og hjælpsomme
Overnattede 6 nætter i februar 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Værelsets komfort
Hyggeligt hotel med fantastisk beliggenhed. Venligt personale og gode men lidt slidte værelser Maden var kedelig og den varme mad lunken Hotellet fint men maden dårlig
Overnattede 6 nætter i november 2018

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, hvor vi havde booket junior-suiten, som er ny-renoverede og meget fine. Dejlig morgenmad og generelt rigtig fine forhold. området er dog ikke det mest inspirende, så brug en dag i Malaga hvid der skal lidt kultur med i opholdet. Men lækker starnd/strandpromenade.

8/10 Udmærket

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig ferie på dejligt hotel
Et rigtig dejlig hotel med fin beliggenhed lige ned til promenaden men samtidigt med en behagelig afstand til de mest larmende fest-områder i Torremolinos. Kan klart anbefale dette hotel. Eneste malurt i bæret er at vi nogle aftener ikke var helt begejstret for maden i bufetten. Det er selvfølgelig smag og behag men der manglede altså lidt krydderier og smag i de ellers mangfoldige og varierede retter. Det skal dog ikke ødelægge indtrykket af en rigtig dejlig uge sammen med familien!!!

8/10 Udmærket

Simon

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel uden de store armbevægelser
Fint hotel uden at være noget ekstraordinært. Fin morgenmadsbuffet med mange valgmuligheder. Direkte udgang fra hotel til strandpromenade, der igen ligger direkte ud til stranden. Ligger perfekt tæt på enkelte restauranter og et par hundrede meter fra det mere tæt samlede shopping og bar-halløj. Vi var bekymrede for, om butikkerne var lukket ned i vinterperioden, men alt var åbent og med god plads. Vi var i hotellets lave bygning, hvor solen ikke når ned i februar, hvor vi besøgte hotellet. Den modsat liggende bygning havde stort set sol hele dagen. Her i februar var hotellet dejligt roligt - det gælder i øvrigt hele området - men man fornemmer at højsæsonen er noget mere støjende og travl.

10/10 Fremragende

Ronny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service
Pænt hotel, god service, fin morgenbuffet, personale hjælpsomme
Overnattede 6 nætter i januar 2018

10/10 Fremragende

Orla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We will be back !
Super hotel - super weather
Overnattede 4 nætter i januar 2018

10/10 Fremragende

pia, denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, very quite, very good and large bed, fantastic view of the sea, large ballcony with sun from morning till afternoon. We had a club room. The hairdresser can be recommended. The hotel is situated in a quite area and at the same time only a few minutes walk from Carihuela, with the old spanish houses, different from all the big hotels. 5 minutes away is a large super mercado, and at the same distance is a bus stop for Malaga, it takes only 30 minutes. Malaga is a nice and modern town with a mit of cafées, restaurants, culture and art.
Overnattede 5 nætter i oktober 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 6 nætter i august 2017

6/10 Okay

Josephine

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i juli 2017

6/10 Okay

Monika Amalie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Habe Spanien vermisst
Overnattede 10 nætter i september 2023
Svar fra Guest Service Manager den 9. okt. 2023
Dear Monika,We hope you have had a lovely stay at our hotel.Kindest regards.

10/10 Fremragende

aleksander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍👍
Overnattede 3 nætter i juli 2023
Svar fra Guest Service Manager den 31. jul. 2023
Dear Aleksander.Thanks for your fantastic rating. We hope to see you soon.

10/10 Fremragende

Hendrikus

Overnattede 9 nætter i maj 2023

8/10 Udmærket

robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2023
Svar fra Loyalty & Community Manager den 24. maj 2023
Dear Robert,Thanks very much for your excellent review.We hope you have had a lovely stay.Best regards

10/10 Fremragende

colin, Edinburgh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel in every way! Fantastic location
Overnattede 5 nætter i maj 2023
Svar fra Loyalty & Community Manager den 24. maj 2023
Dear Colin,Your comments are very much appreciated, thanks very much for choosing us for you holiday.We look forward to welcoming you back in the near future.Best regards,MedPlaya Hotels

10/10 Fremragende

jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel
We could not fault the Pez Espada hotel. We had a lovely experience on our week long stay there. We went half board and have to commend the staff in the restaurant, so efficient and pleasant when clearing plates. Cleaning all the time. Breakfast and dinner food selection was fab! We loved it all. Its a beautiful hotel right on the beach. The only fault i saw with this hotel was the stairs down to tbe reception. The steps of the stairs are pizza shaped and spiral...we saw 2 people slip on the stairs while walking down the narrow part of step. Maybe a sign to say keep left on tbe step might help. We will be back again !
Overnattede 7 nætter i maj 2023
Svar fra Guest Service Manager den 16. maj 2023
Dear Jacqueline,Thank you for your wonderful review of the Pez Espada hotel.We are thrilled to hear that you had a lovely experience. It's great to know that the staff in the restaurant provided efficient and pleasant service while clearing plates and that the cleanliness of the hotel was commendable.Being located right on the beach adds to the beauty of the hotel, and we're pleased that you appreciated the stunning location.Thank you for bringing the issue with the stairs to our attention. We appreciate your suggestion.We look forward to welcoming you back to the Pez Espada hotel in the future. Thank you for choosing to stay with us!

6/10 Okay

Colette, Trois-Rivieres

Synes godt om: Rengøring, service og personale
Trop bruyant mais le reste c est ok
Overnattede 2 nætter i april 2023
Svar fra Loyalty & Community Manager den 1. maj 2023
Chere Colette,merci de partager votre opinion. Nous sommes désolés pour les inconvénients occasionnés. Nous espérons que, alors que certains aspects de l’hôtel ont rencontre pas vos attentes, vous avez eu un agréable séjour. Sinceres salutations

10/10 Fremragende

Sally

Overnattede 3 nætter i april 2023
Svar fra Loyalty & Community Manager den 24. apr. 2023
Thanks very much, Sally.

10/10 Fremragende

Paul David

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2023
Svar fra Loyalty & Community Manager den 1. maj 2023
Thank you very much, Paul David.Regards

10/10 Fremragende

FRANCOISE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 jours face à la mer
Séjour dans un hôtel de rêve! Architecture, déco, tout est plus que parfait! J'adore !!
Overnattede 2 nætter i marts 2023
Svar fra Loyalty & Community Manager den 20. mar. 2023
Bonjour Francoise, merci beaucoup pour votre magnifiques commentaires.Cordialement

8/10 Udmærket

Einar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget bra
Vennlig, rent, stilig og komfortabelt.
Overnattede 7 nætter i marts 2023
Svar fra Loyalty & Community Manager den 20. mar. 2023
Hello Meget,Thanks very much for your excellent review.Kind regards

8/10 Udmærket

Stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Ikoniskt hotell men…
Vi bokade juniorsvit med havsutsikt. Jättehård säng. Stora fräscha rum men inte så mysiga och fruktansvärt lyhörda rum, både mellan rummen och utifrån tyvärr då det dånade hög livemusik in från hotellet nästan var kväll.. Boka utan middag.. va Inge vidare. Annars mest pensionärer så det va lugnt o tyst på nätter.
Overnattede 6 nætter i marts 2023
Svar fra Loyalty & Community Manager den 23. mar. 2023
Dear Stefan,Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday. We sincerely hope that in spite of your disappointment you enjoyed your stay.Best regards

10/10 Fremragende

José Luis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Loyalty & Community Manager den 27. feb. 2023
Muchas gracias, José Luis.Un saludo,

10/10 Fremragende

Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Hello Rene,We truly appreciate your excellent rating.Best regards

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stunning hotel on the beach
Beautiful hotel with everything you could wish for! Great, helpful staff. Both the interior and exterior is to die for!
Overnattede 5 nætter i januar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Thank you so much, Jim, for sharing your excellent comments. We look forward to welcoming you back soon.Kind regards

10/10 Fremragende

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Thank you very much, Oliver.Best regards,

10/10 Fremragende

Megan Georgia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always excellent service and friendly staff. Room was clean and had a great view. Will be back again
Overnattede 2 nætter i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Hello Megan,Thanks for your excellent rating and lovely comments.We look forward to welcoming you back soon.Best regards

4/10 Dårligt

Hans-klaus

Synes godt om: Rengøring
Synes ikke om: Service og personale
Mehr Schein als Seinl
Overnattede 1 nat i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Dear Mr Hans-Klaus,We regret to read that you have not enjoyed your stay with us. Unfortunately, we don't know exactly what you did not like for the sake of improving it. We work hard every day to offer a quality service within the standards of our 4 star hotel, and we are always available to our customers and their suggestions in order to offer the best service possible. We apologise for any inconveniences caused.Kind regards

10/10 Fremragende

Mr

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel in a good location
Overnattede 12 nætter i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Thank you very much, indeed, for your wonderful rating.

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel lovely staff great food. Entertainment very good. Very very clean bedsheets changed nearly every day. Would definitely stay again
Overnattede 11 nætter i januar 2023
Svar fra Loyalty & Community Manager den 25. jan. 2023
Dear Susan,Your comments are very much appreciated, thank you so much for taking the time to share them.We look forward to welcoming you back soon.Best regards

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2023
Svar fra Loyalty & Community Manager den 25. jan. 2023
Dear Christina,Thanks very much indeed for your excellent rating.Best regards

10/10 Fremragende

Patricia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The lovely Pez Espada Hotel
The Pez Espada is a lovely hotel, room very comfortable and clean, food, plentiful and varied, staff always helpful and friendly, in a very nice location. The entertainment was very good, all together a good break. One of our party was 80 on new years day and the gave him a bottle of Cava and a small cake which was much appreciated, we hope to go again as soon as possible. Pat and Ian xx
Overnattede 5 nætter i december 2022
Svar fra Loyalty & Community Manager den 25. jan. 2023
Hello Patricia,Thank you very much for your wonderful words and excellent rating regarding your recent stay at our hotel.We look forward to welcoming you back soon.Kind regards

10/10 Fremragende

Stephen John, Coventry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2022

2/10 Forfærdeligt

Dennis

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Don’t waste your money
Room / Black mold in the shower tray, several episodes of dirty brown water from the shower and sink tap. Restaurant / Good selection at breakfasts and dinner, unfortunately it was always either warm or cold, one microwave to heat food for the whole restaurant was ridiculous. So called Gala Xmas Dinner was pathetic. Mushroom soup with hard to chew mushroom pieces, a small piece of salmon served with seven peas, with a main course of two small round pieces of turkey without any vegetables whatsoever. A small piece of cake for dessert. No prior seating plan, everyone was just told where to sit on arrival, if you arrived before friends or relatives the chances of sitting together were nil, a total mess of a dinner service. A Christmas holiday experience was totally ruined, how this hotel was given four stars is beyond me, I have stayed in three star hotels in the past which were far more better run and serviced. I would not recommend this hotel on so many points. Please don’t waste your money.
Overnattede 6 nætter i december 2022
Svar fra Loyalty & Community Manager den 3. jan. 2023
Dear Dennis,Thank you for staying at the Medplaya Hotel Pez Espada and for taking the time to share your recent holiday experience from this place. We are extremely sorry to hear about the unpleasant experience. With regard to the water experience, there was a general failure in Torremolinos which unfortunately was out of our control. It is very sad that such things happen and we apologise for any inconveniences caused. Regarding Christmas Dinner, we have a very high percentage of repeat customers who come every year to celebrate Christmas, and level of satisfaction with both the menu and its operation is usually very good. We are sorry we did not meet your expectations. We sincerely hope that in spite of your disappointment you enjoyed your stay. Kindest regards

8/10 Udmærket

Even

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2022
Svar fra Loyalty & Community Manager den 3. jan. 2023
Thanks very much for your excellent rating.Best regards

10/10 Fremragende

Shirley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2022
Svar fra Loyalty & Community Manager den 23. dec. 2022
Hello Shirley,Thank you very much for your excellent rating.Best regards

10/10 Fremragende

JULIO

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2022
Svar fra Loyalty & Community Manager den 23. dec. 2022
Muchas gracias, Julio.Un saludo cordial.

8/10 Udmærket

LUISA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
La recepcionista miy poco profesional
De la acogida del personal de recepción depende fundamentalmente que te quedes con ganas de repetir o no volver jamás.
Overnattede 1 nat i december 2022
Svar fra Loyalty & Community Manager den 7. dec. 2022
Estimada Luisa,Ante todo, le pedimos disculpas y lamentamos leer que no se sintió bien atendida por nuestro personal de recepción.Tomamos nota de sus comentarios y agradecemos de que los comparta.Un saludo cordial.

10/10 Fremragende

della

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel!
Svar fra Loyalty & Community Manager den 5. dec. 2022
Thanks very much, Della :)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel, but I would not return
The hotel itself it beautifully restored in its original MCM style. Check-in staff were friendly but a little flustered. Excellent breakfast buffet, one of the best I've experienced anywhere in the world. Room and communal areas impeccably clean. Fast, free internet connection. A shame that I was directed to the parking spaces next to the hotel, which I only found out at check-out was charged at €15 per day. Plenty of free parking available right outside the hotel which I would have happily used had I known about the charge. Why wouldn't I return? One thing: the room was unbearably warm, even in November. Turning the aircon down to minimum still resulted in warm air being pumped into the room. I'd estimate that it was around 30 degrees in there, far too warm to comfortably sleep. Upon asking at reception, I was told that the central aircon system had been switched off for the winter and only heating was available. The only solution I found was to leave the balcony sliding doors open. Not the best thing for security and it also meant that it was very noisy at night. You have to choose between not sleeping because of the heat, or not sleeping because of the noise. In summary, there's so much to recommend in this hotel, but the heating/aircon situation means that I will not return.
Overnattede 3 nætter i november 2022
Svar fra Loyalty & Community Manager den 7. dec. 2022
Dear Guest, Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday.We usually do our very best to accommodate our guests according to their type of room booked and also to their requests.Sometimes this requests are not easy to attend when the hotel is fully booked.We recommend booking a Superior Club room or similar, so we can guarantee your request.We sincerely hope that in spite of your disappointment, you have enjoyed your stay.Best regards

6/10 Okay

Fernando

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin de semana agradable.
La habitación era muy comoda y limpia pero las cañerias daban mucho olor y era bastante desagradable, el bufete de la cena no era el esperado para un cuatro estrellas, el desayuno bastante bien, en general creo que las cuatro estrellas les quedan un poco grandes.
Overnattede 1 nat i november 2022
Svar fra Loyalty & Community Manager den 2. dec. 2022
Estimado Fernando,Gracias por el tiempo dedicado en compartir su opinión.Trasladamos sus comentarios al equipo de dirección y los tendremos en cuenta.Un saludo.

10/10 Fremragende

Lasse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kiva hotelli rannalla
Siisti, rauhallinen, hyvä aamiainen, rannalla, lyhyt matka Torremolinoksen ja Benalmadenan keskustaan
Overnattede 6 nætter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Lasse,Thanks very much for your fantastic review!!Regards

10/10 Fremragende

Jo

Overnattede 11 nætter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Jo,Thanks very much for your fantastic rating about our hotel.Kind regards

10/10 Fremragende

LORRAINE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Lorraine,Thanks very much for your excellent rating.Best regards