Dear guest, Thank you for sharing your feedback on your recent stay. We are delighted to hear that you had a wonderful holiday in our apartment, and we are glad that you enjoyed the quiet surroundings and convenient location of the property. However, we apologise for the inconvenience caused by the limited supply of towels and the absence of extra bed linen. We understand the importance of having these amenities readily available, and we are sorry that our team did not deliver on the promised towels. It was caused due to some internal miscommunication which have been addressed, so it won’t happen again. We appreciate your understanding and assure you that we take your concerns seriously. Please accept our sincere apologies. We hope to have the opportunity to make it up to you in the future. Customer Care Department