Luksus-suite - 2 dobbeltsenge | 1 soveværelse, premium-sengetøj, mørklægningsgardiner

Anmeldelser af Town Inn Suites Hotel

3.5 out of 5
Town Inn Suites Hotel
620 Church St, Toronto, ON

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 837 af i alt 1889 anmeldelser" "
Bedømmelse på 8 − Udmærket. 588 af i alt 1889 anmeldelser" "
Bedømmelse på 6 − Okay. 252 af i alt 1889 anmeldelser" "
Bedømmelse på 4 − Dårligt. 124 af i alt 1889 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 88 af i alt 1889 anmeldelser" "

8,2/10

Rengøring

8,8/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing place
Great hotel in a very reasonable price. Clean and spacey The restaurant and bar up stairs was really good and the service was amazing. Hotel stuff were very sweet and polite.
Overnattede 2 nætter i september 2023
Svar fra steffany den 20. sep. 2023
Dear Maria, Greetings from Town Inn Suites Toronto! Thank you for taking the time in giving us a perfect rating and such a positive feedback. Your kind review is highly appreciated and we’re more than glad that you had a wonderful experience during your stay/visit in the hotel. We are delighted to have been able to create a memorable experience for you! Our guests are our lifeline, and responses such as yours fuel our passion to create unforgettable memories. Best Regards, Steffany

8/10 Udmærket

Maria Miland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Apartments instead of hotel rooms
Nice hotel in the outskirt of the LGBTQA+ district of Toronto. We got a small apartment rather than just a hotel room, and it was nice to actually have both a living room and a bedroom for once. Staying on the second floor, there was a LOT of construction noise from next door in the mornings, but as the hotel has 27 stories, it would be easy enough to avoid that, by getting a room on a higher floor. Those would also provide AMAZING views over the city! The complimentary continental breakfast was _very_ basic, with only yoghurt, croissants and muffins being offered, so if you're looking for something more substantial, it would be better to check out some of the restaurants in the area. The hotel is very close to the Bloor-Younge station on the yellow line, making it very convenient for public transportation.
Overnattede 3 nætter i august 2023
Svar fra Steffany den 25. aug. 2023
Dear Maria,Thank you for taking the time to post your comments regarding your recent stay with us. I am happy to see that your stay was an enjoyable one. Though we apologize if there was noise issue as mentioned. We appreciate the suggestions. We hope to welcome you back.Sincerely,Steffany

6/10 Okay

Mads

Synes ikke om: Service og personale
Price value out of balance
It looked good - but is terrible. Room is ok. But service absolutely terrible. And promised breakfast is a line of a big crowd in a small room. Like animals being feeded. And location is still near downtown but a very uncomfortable place. Will no recommend when I compare price and valu
Overnattede 2 nætter i juli 2023
Svar fra Steffany den 16. jul. 2023
Hello Mads,We value our guests' opinions and would like to thank you for bringing this to our attention. We’re sorry to hear of your less-than-satisfactory experience with us and hope you will accept our sincere apologies. We are gradually improving our complimentary continental breakfast situation. Rest assured that your input has been communicated with the team to address it and improve our service.Kind regards,Stef

8/10 Udmærket

Thi Thanh Thi

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Steffany den 15. jul. 2023
Hello Thi,Thank you for your rating! We hope to see you again soon.Best regards,Stef

8/10 Udmærket

Thi Thanh Thi

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 5 nætter i juli 2023
Svar fra Steffany den 10. jul. 2023
Thank you for the nice review, Thi. We are glad that you had an enjoyable visit with us recently. We hope to see you again!

6/10 Okay

Helle

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Manglende trænings muligheder
Det var meget træls der ikke var pool og fitnessrum på hotellet, når det vises på hjemmesiden
Overnattede 2 nætter i juni 2023
Svar fra Steffany den 19. jun. 2023
Hello Helle,Thank you very much for choosing the Town Inn Suites in Toronto and for taking some of your time to share with us your review. It has been a pleasure welcoming you. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our service to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Stef

8/10 Udmærket

wendy, Penticton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved having a kitchenette, 2 tvs, great coffee in the morning...they have a Lavazza espresso machine with the continental breakfast. About a half hour walk to Dundas square. Couple of maintenence issues, window hard to open and close, and the bedroom fan was very noisy. The floors weren't very clean but the rest of the room was clean. Overall a good stay
Overnattede 3 nætter i maj 2024
Svar fra stef den 29. maj 2024
Dear Wendy,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the amenities in your room, as well as the Lavazza espresso machine in our lounge. However, we apologize for the maintenance issues you experienced with the window and fan, and will make sure to address these promptly. We also appreciate your feedback on the cleanliness of the floors and will ensure that our housekeeping team pays extra attention to this going forward. We're pleased to hear that you had a good overall stay and hope to welcome you back in the future. Thank you for choosing to stay with us.Warm regards,Stef

8/10 Udmærket

Leslie

Synes godt om: Rengøring, service og personale
It is a safe, clean, convenient and affordable place to stay downtown.
Overnattede 4 nætter i maj 2024
Svar fra stef den 29. maj 2024
Dear Leslie,Thank you for your kind words about our accommodations! We strive to provide a comfortable and inviting environment for our guests, and we are pleased to hear that you found Town Inn Suites to be safe, clean, convenient, and affordable. We hope to welcome you back again soon for another enjoyable stay downtown.Warm regards,Stef

10/10 Fremragende

Edeljoy

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay
Overnattede 1 nat i maj 2024
Svar fra stef den 28. maj 2024
Dear Edeljoy,Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and it's always wonderful to hear when our efforts are appreciated. We hope to welcome you back again in the future!Warm regards,Stef

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good Location. “Breakfast” not really. Small space, slow coffee, only pastries.
Overnattede 3 nætter i maj 2024
Svar fra stef den 28. maj 2024
Dear Kevin,Dear guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our breakfast offerings. We will make sure to review our menu and service. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Best regards, Stef

6/10 Okay

Barbara

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I’d rate the suite 4 stars as it was clean and spacious. The housekeeping was a 1. After our first night only 2 clean towels were replaced (for 3 adults) and no toilet paper. After our second night (we stayed 3 nights) we returned late in the day to find no housekeeping at all. Both times we went to the front desk and were provided with what was necessary, but not what I was expecting when booking an expensive suite.
Overnattede 3 nætter i maj 2024
Svar fra stef den 28. maj 2024
Dear Barbara,Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconsistent housekeeping service you experienced during your stay. This falls well below our usual standards and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Thank you for choosing our hotel.Warm regards,Stef

8/10 Udmærket

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful. The room was very clean and comfortable. The water pressure in the shower was great but the temperature didn’t get hot and the pipes made a lot noise. The kitchen was very nice, the appliances worked well. However, it could have been a little better stocked for people who want to cook. The frying pan was very small and the kitchen utensils set was missing a spatula. But all-in-all a good stay.
Overnattede 1 nat i maj 2024
Svar fra stef den 27. maj 2024
Dear Christine,Thank you for taking the time to leave us a review. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the clean and comfortable room. We apologize for the issues encountered- we will certainly look into fixing these.Overall, we are happy to hear that you had a good stay with us and we hope to welcome you back in the future. Thank you for choosing to stay with us.Warm reagrds,Stef

10/10 Fremragende

Antonio, New York

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great suites with plenty of room
Overnattede 1 nat i maj 2024
Svar fra stef den 27. maj 2024
Dear Antonio,Thank you for your kind words! Our suites do indeed offer spacious accommodations for a comfortable stay. If you have any further questions or need assistance with your booking, please don't hesitate to reach out. Thank you again for considering us for your stay!Warm regards,Stef

6/10 Okay

leo

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Room is very old considering the high price I paid
Overnattede 1 nat i maj 2024
Svar fra stef den 27. maj 2024
Dear Leo,We apologize for any inconvenience caused by the condition of your room. Your feedback is valuable to us, and we will make sure to address this issue promptly. We strive to provide a comfortable and pleasant stay for all our guests and appreciate your feedback. Please feel free to reach out to our front desk team if there is anything we can do to improve your experience.Warm regards,Stef

10/10 Fremragende

Jamela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location
Overnattede 2 nætter i maj 2024
Svar fra stef den 27. maj 2024
Dear Jamela,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,Stef

6/10 Okay

France

Rejste med partner
Synes godt om: Service og personale
For the price we paid the room was not that nice. I would have expected 2 bathrooms, pool and the continental breakfast selection was very limited and by 9:am everything was gone. Would not rent there again.
Overnattede 2 nætter i maj 2024
Svar fra stef den 27. maj 2024
Dear France,We are sorry to hear that you were disappointed with your stay. We strive to provide the best possible experience for all of our guests and it is unfortunate that we fell short of meeting your expectations. Thank you for bringing these issues to our attention, we will work to address them and improve in the future. We apologize for any inconvenience this may have caused and hope that you will consider giving us another chance in the future. Thank you for your feedback.Warm regards,Stef

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really appreciated the customer service!! The manager at the desk was so kind! I asked for a different room on a lower floor, and she quickly obliged so I didn't have to take the elevator.
Overnattede 1 nat i maj 2024
Svar fra stef den 27. maj 2024
Dear Kelly,That's wonderful to hear! We always strive to provide excellent customer service and make sure our guests have a comfortable stay. We're glad to hear that our manager was able to accommodate your request promptly. Thank you for choosing to stay with us - we hope to welcome you back again soon!Warm rehgards,Stef

8/10 Udmærket

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra stef den 27. maj 2024
Dear Jeremy,Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,Stef

8/10 Udmærket

Carlo

Synes godt om: Faciliteter
Tout sauf la salle de bain
Overnattede 1 nat i maj 2024
Svar fra stef den 27. maj 2024
Dear Carlo,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,stef

6/10 Okay

Saqib

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My recent stay at the hotel in the main location left me with mixed feelings about its value proposition. While the convenience of its location near public transport and taxis was undeniable, the relatively high price tag didn't quite match up with the facilities and amenities provided. The bedroom, albeit small, felt disproportionately cramped considering the price point. Moreover, the bed's size was insufficient for two people, which was disappointing. On the other hand, the living room was spacious and well-equipped, featuring a convenient small kitchen. However, the highlight of the living space was overshadowed by an aging and perilous bathtub in the bathroom. Its outdated design and slippery surface posed a significant safety hazard, resulting in a concerning fall during my stay. Overall, while the hotel offered convenience in a prime location, its pricing seemed inflated compared to the facilities and overall value provided. For those considering a stay, it's worth weighing the convenience against the potential caveats and exploring alternatives that may offer a better balance of affordability and amenities.
Overnattede 2 nætter i maj 2024
Svar fra stef den 27. maj 2024
Dear Saqib,Thank you for sharing your honest feedback about your recent stay. We appreciate your detailed review and are sorry to hear about some of the issues encountered We will address these issues immediately to ensure the safety and comfort of our guests in the future.We understand your concerns about the pricing and the value proposition of our hotel. We strive to provide a balance of convenience and amenities at a fai fair price, and we will take your feedback into consideration for future improvements.We are glad to hear that you enjoyed the spacious living room and the well-equipped kitchen during your stay. We always aim to provide a comfortable and enjoyable experience for our guests, and we are sorry that some aspects did not meet your expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. If you have any further comments or suggestions, please feel free to reach out to us directly.Warm regards,Stef

8/10 Udmærket

Jon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay.
Overnattede 1 nat i maj 2024
Svar fra stef den 24. maj 2024
Dear Jon,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Udmærket

Peisan

Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i maj 2024
Svar fra stef den 24. maj 2024
Dear Peisan,Thank you so much for the kind rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

10/10 Fremragende

Brendan, Toronto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel rooms.
Overnattede 1 nat i maj 2024
Svar fra stef den 24. maj 2024
Dear Brendan,Thank you for the kind feedback! We are delighted to hear that you enjoyed your stay in our hotel rooms. We strive to provide our guests with comfortable and pleasant accommodations, and we are thrilled that we succeeded in meeting your expectations. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Stef

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale
For the price this space is massive
Overnattede 1 nat i maj 2024
Svar fra stef den 22. maj 2024
Dear Chris,Thank you, we are glad you are pleased with the size of the space for the price you paid. We always strive to provide the best value for our guests.Warm reagrds,Stef

6/10 Okay

Ashley

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Cannot use balconies and thats why we booked there, that should be stated as they have them being used in photos of rooms
Overnattede 1 nat i april 2024
Svar fra stef den 22. maj 2024
Dear Ashley,We apologize for any confusion regarding the use of balconies at our property. Rest assured, we value the comfort and satisfaction of our guests and will update our room listings to clearly communicate any restrictions on balcony usage. Thank you for bringing this to our attention and we appreciate your feedback. We hope you enjoy your stay with us.Warm regards,Stef

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra stef den 23. maj 2024
Dear Derek,We are thrilled to know that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

6/10 Okay

Saras

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Maid service could be better and when checked in I found the unclean. Needs deep cleaning. The dishes and utensils were dirty and I rewashed them before using. The bedrooms need vacuuming
Overnattede 5 nætter i maj 2024
Svar fra stef den 21. maj 2024
Dear Saras,Thank you for bringing these to our attention. We apologize for the inconvenience you experienced during your stay. We will address these concerns with our service team to ensure a higher level of cleanliness for future guests. Please let us know if there is anything else we can do to make your stay more comfortable.Warm regards,Stef

10/10 Fremragende

YOUNG GEUN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!!
Overnattede 1 nat i maj 2024
Svar fra stef den 23. maj 2024
Dear Young,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Udmærket

Bailey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Property a little rough around the edges, and the shower water didn’t get as hot as we would’ve liked, but it was an awesome stay all around! Asked for extra pillows and the bed was awesome! Staff were so helpful and they came in to tidy, make the bed, and change out towels each day which was great. Close to the subway and some great eats! Would say here again for sure!!
Overnattede 4 nætter i maj 2024
Svar fra stef den 21. maj 2024
Dear Bailey,Thank you for taking the time to leave us such a detailed and positive review! We are glad to hear that you enjoyed your stay with us overall and found our staff to be helpful. We apologize for the issues you experienced with the shower water temperature and will look into this to ensure it is addressed. We hope to have the opportunity to host you again in the future!Warm regards,Stef

6/10 Okay

Livia

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This is an old apartment building renovated into a hotel. I booked it because I thought having the ability to cook would be good as well as they offer free cancellation. The finishings in the room are well used and even the wallpaper is starting to come off the walls. They contacted me on my complaint about the cleanliness of our room. I specifically told them it was the bathroom, hair and dirt on the door. They said it would be cleaned but it was not. I sent a picture to them but no follow up.
Overnattede 3 nætter i maj 2024
Svar fra stef den 21. maj 2024
Dear Livia,Thank you for sharing your experience with us. We are disappointed to hear that your stay did not meet your expectations. We apologize for the cleanliness issues you encountered in your room, particularly in the bathroom. This is certainly not the level of service we strive to provide to our guests.We have addressed your concerns with our housekeeping team to ensure that such lapses do not occur in the future. We appreciate you bringing this to our attention and apologize for any inconvenience it may have caused during your stay. If there is anything else we can do to improve your experience, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much better stay. Thank you.Warm regards,Stef

8/10 Udmærket

Robin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Town Suites was nice, clean and spacious. Staff was friendly and helpful. I’d go back as I enjoyed the spaciousness. Had a few communication issues with staff, but overall good, and nice staff.
Overnattede 2 nætter i maj 2024
Svar fra stef den 20. maj 2024
Dear Robin,Thank you for sharing your feedback about your experience at Town Inn Suites. I'm glad to hear that you found the accommodation clean, and spacious, and that the staff were friendly and helpful overall. I'm sorry to hear about the communication issues you encountered, but I'm glad to hear that it didn't overshadow your positive experience. Your comments will be valuable for the improvement of our services. If you decide to return, we'll strive to make your stay even better. Warm regards,Stef

10/10 Fremragende

Jake

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good for the price
Overnattede 2 nætter i maj 2024
Svar fra stef den 20. maj 2024
Dear Janice,Thank you for sharing your feedback! Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Warm regards,Stef

8/10 Udmærket

Annet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra stef den 20. maj 2024
Thank you for staying with us and for your positive feedback! We're glad to hear you had a good stay and hope to welcome you back again in the future.

8/10 Udmærket

Brad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Layout was a little awkward but rooms were spacious
Overnattede 1 nat i maj 2024
Svar fra stef den 20. maj 2024
Dear Brad,Thank you for sharing your feedback. We are pleased to hear that you found the rooms to be spacious. We are always looking for ways to improve and will take your comments into consideration for future enhancements. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.Warm regards,Stef

10/10 Fremragende

Morgan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, big rooms
Overnattede 2 nætter i maj 2024
Svar fra stef den 20. maj 2024
Dear Morgan,Thank you for your feedback! We're glad to hear that you enjoyed our location and found our rooms to be spacious. We hope to welcome you back again soon.Warm regards,Stef

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was awesome, we highly recommend it to everyone
Overnattede 4 nætter i maj 2024
Svar fra stef den 20. maj 2024
Dear Karen,Thank you for your glowing recommendation! We're thrilled to hear that you had an awesome experience with us. We truly appreciate you taking the time to share your positive feedback. We hope to welcome you back again in the future and continue exceeding your expectations.Warm regards,Stef

10/10 Fremragende

Eyouel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, great rooms and the staff was great. It was a great stay!
Overnattede 3 nætter i maj 2024
Svar fra stef den 16. maj 2024
Dear Eyouel,Thank you for your kind words! We're delighted to hear that you had a great experience with us. Our team works hard to provide excellent service, and we're pleased to know that we met your expectations. We hope to welcome you back for another great stay in the future.Warm regards,Stef

10/10 Fremragende

Martine

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parfait pour notre court séjour
Overnattede 1 nat i maj 2024
Svar fra stef den 16. maj 2024
Merci pour votre retour positif ! Nous sommes heureux que nos hébergements aient été adaptés à votre court séjour. Si vous vous retrouvez à nouveau dans la région, nous espérons que vous choisirez de rester avec nous. Voyagez en toute sécurité !

10/10 Fremragende

Jillian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were kind and the room I had was convenient and organized. I enjoyed my stay very much and would return again.
Overnattede 7 nætter i maj 2024
Svar fra stef den 16. maj 2024
Dear Jilian,We are delighted to hear that you enjoyed your stay with us and that our staff helped make your experience a pleasant one. Thank you for your positive feedback, and we look forward to welcoming you back in the future.Warm regards,Stef

10/10 Fremragende

Amie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is well located a few blocks walk from Bloor & Yonge. The hotel staff is exceptionally responsive - Stephanie at the front desk was particularly helpful. Hotel has laundry on site which is a huge bonus plus continental breakfast. Additional plus, suites (we stayed in a two bedroom, three bed suite) have full kitchens with coffee machines, kettles, plates, and all the amenities for longer stays. Highly recommended for location, staff, and amenities.
Overnattede 1 nat i maj 2024
Svar fra stef den 14. maj 2024
Dear Amie,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us and that our staff made an impact on your stay. We strive to provide a comfortable and convenient experience for our guests, so it's great to hear that you had a positive experience. We appreciate your recommendation and look forward to welcoming you back in the future!Warm regards,Stef

10/10 Fremragende

MONICA.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice to have full kitchen
Overnattede 4 nætter i april 2024
Svar fra stef den 14. maj 2024
Dear Monica,Thank you so much for your rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Udmærket

Luis, Chicago

Rejste med partner
Synes godt om: Rengøring, service og personale
Over crowded breakfast area. Nexflix doesnt work. Old buildning. Great location. Easy access.
Overnattede 3 nætter i maj 2024
Svar fra stef den 13. maj 2024
Dear Luis,Thank you for providing your feedback. We apologize for the crowded breakfast area and any inconvenience caused. We will address these issues with our team to ensure a better experience for our guests in the future. We appreciate your compliments on our location and ease of access. Thank you for choosing to stay with us.Warm regards,Stef

8/10 Udmærket

Huey, Vancouver

Synes godt om: Rengøring, faciliteter
2 bedroom unit was spacious and fit our needs well; great free breakfast and close to public transportation
Overnattede 4 nætter i april 2024
Svar fra stef den 13. maj 2024
Dear Huey,Thank you for your positive feedback! We are delighted to hear that the 2-bedroom unit was spacious and met your needs. We're also glad you enjoyed our complimentary breakfast and found our location convenient for accessing public transportation. We hope to welcome you back again in the future!Warm regards,Stef

8/10 Udmærket

christine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we checked in past midnight and the staff had been tremenduously helpful and understanding. we appreciate the initiative and flexibility. The space and the beddings are very nice. We love the coffee at the lobby. Breakfast room is quite small and usually packed at 7ish. We always brought some fruit and pastry up to our room and enjoyed with the complimentary coffee or tea. The pastry aint warm yet very fresh and tasty. We are happy with our stay.
Overnattede 7 nætter i maj 2024
Svar fra stef den 13. maj 2024
Dear Chris,Thank you for taking the time to leave your review. We are thrilled to hear that our staff was able to accommodate you well. However, we apologize for the size of the breakfast room and any inconvenience it may have caused during busy times.Thank you for choosing to stay with us and we hope to welcome you back again in the future.Warm regards,Stef

10/10 Fremragende

Denis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel!!
Overnattede 1 nat i maj 2024
Svar fra stef den 13. maj 2024
Dear Denis,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

10/10 Fremragende

Pascal, Springfield

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and conveniently located - friendly staff.
Overnattede 2 nætter i maj 2024
Svar fra stef den 13. maj 2024
Dear Pascal,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm regards,Stef

10/10 Fremragende

Aneil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was very simple.
Overnattede 1 nat i maj 2024
Svar fra stef den 13. maj 2024
Dear Aneil,Thank you so much for your 5 star rating! We are thrilled to know that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Udmærket

Veronica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra stef den 13. maj 2024
Dear Veronica,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Udmærket

Celine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra stef den 13. maj 2024
Dear Celine,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm Regards,Stef

8/10 Udmærket

Michael

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra stef den 13. maj 2024
Dear Michael,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm regard,Stef