Hi Estelle, Thanks so much for the fantastic rating. We hope you visit us again at the Sandman Signature Toronto Airport Hotel. Sincerely, Ghyath Fawaz

Hello Sheila, We are so thrilled you loved the restaurant and found our location convenient. We look forward to welcoming you back in the near future.

Hello Major, Thank you so much for the review. We re happy you enjoyed your stay and hope to see you again soon.

Hello Jenina, Thank you very much for your feedback, we greatly appreciate it.

Hello Shara,Thank you very much for staying with us and for the feedback. We are very sorry to read about your disturbance caused by our housekeeping staff. We appreciate you bringing this to our attention so we can speak to our team and prevent this from happening again. We really hope you can give us another chance in the near future.

Hello Gordon, Thanks for the great review. We hope to see you again soon.

Thanks Candice for your review. We greatly appreciate it!

Hello Francis, Thank you so much for staying with us at the Sandman Signature Toronto Airport Hotel and for the great review. We are so happy you found us to be of great value, had pleasing amenities, were quiet and enjoyed the comfy bed. We hope to see you again in the near future.

Thank you Mari for the review. We apologize for the lack of breakfast but are so happy you were content with everything else. Hope to see you again soon!

Hello Tyler, We are so very sorry for the issue with hot tub but are grateful you brought it to our attention. We will look into this promptly. We hope you can give us another chance in the near future.

Thank you Laurie for this excellent review!

Thanks Yaqueline for the amazing rating!

Hello Jen, We are so sorry our staff members were unavailable to help. Thank you for bringing this matter to our attention. We will ensure more assistance is readily available for all our guests.

Hello Arwen, Thank you for taking the time to give us your feedback. We apologize for the confusion with the gym hours. We will look into this matter and make the proper modifications. Thank you for bringing this to our attention.

Hello Lucretia, We are so happy to read that you enjoyed your stay with us. We hope to see you again on your next trip!

Thank you Christian for this nice review.

Hello Cathy, we are so glad you had a good pick up at the airport and that you enjoyed your stay. We hope to see you again soon.

Hello Christian, Thank you for staying with us and for your feedback. We are genuinely sorry to hear about your your troubles with your keycards, bathtub drain and your unsuccessful attempts to reach our staff. Thank you for bringing this to our attention, and we'll work extremely hard to ensure such issues are addressed more effectively in the future.

Thanks Michael for the rating!

Thanks for the great rating Jordan!

Hello John, Thank you for your kind words about our nice rooms, friendly staff and easy shuttle. We're sorry for the inconvenience regarding the loud music at Moxies. We appreciate your understanding and feedback.

Hello Molly, Thank you for staying with us at the Sandman Signature Toronto Airport Hotel. We are happy to read you appreciated the shuttle as well as the instructions on where to find it. We are glad we made you travels a bit less stressful. We hope to see you again on you next trip!

Hello Ashley,We are so thrilled you met our super helpful team members. We strive to provide excellent service so reading this makes us so proud of the work we do! We hope to see you again in the future.

Hello Rhonda,Thank you for staying with us and for you feedback. We sincerely apologize for the long wait at check in but appreciate you bringing this matter to our attention.

Hello Mike, So happy you were content with our proximity to the airport. We hope to see you again on your next trip!

Thanks Sam for the awesome rating!

Thank you Blake for this great rating. We love it!

Thank you Taseen for this excellent review. We really appreciate it.

Thanks so much Aaron for the wonderful rating!

Hello Joanna, Thank you for staying with us and for the feedback. We are glad you enjoyed your stay but would like to apologize for the parking lot. We appreciate your concern and will look into making any necessary repairs to ensure the safety of our guests.

Thanks Paula for the review. We are so happy you were provided with excellent customer service. We hope you visit us again soon!

Thanks for the fantastic rating Patcharapong!

Hello Harriett, Thank you for your review. We apologize if we were not able to upgrade you to a balcony room. Please understand that any upgrades are based on availability and we are very sorry for any inconvenience we may have caused. We hope to see you again soon.

Thank you Terri for your lovely words. We greatly appreciate it!

Hello Emily, So glad to read that you were impressed with our hotel. We hope you visit us again very soon!

Hello Trevor, We apologize for the poor service you received during your stay and appreciate you bringing these issues to our attention. We strive to provide the best value for our guests and will address these concerns to ensure a more enjoyable experience in the future. Thank you for taking the time to leave a review.

Hello Michelle, We are genuinely sorry to hear about your terrible experience with our staff and the lack of adequate response from our team. Thank you for bringing this to our attention, and we'll work extremely hard to ensure such issues are addressed more effectively in the future.

Hello Likaa, Thank you for your kind words about our great service, beautiful clean rooms, clean gym and pool and good food provided by Moxies. We all truly appreciate it.

Thank you Tanya for your kind words about our nice clean hotel, friendly staff and free shuttle service. We hope to see you again very soon.

Hello Bryan, Thanks for staying at the Sandman Signature Toronto Airport Hotel and for the great review. We really do appreciate it.

Hello Harbinder, We hope on your next visit we can provide you with a better experience.

Hello Christopher, Thank you for staying with us. We are happy to read you enjoyed your stay. Hope to see you again soon!