7 udendørs pools, liggestole
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Anmeldelser af Bahia Principe Fantasia Tenerife - All Inclusive

5 out of 5
Bahia Principe Fantasia Tenerife - All Inclusive
Avenida JM Galván Bello, San Miguel de Abona, Canary Islands

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 348 af i alt 553 anmeldelser" "
Bedømmelse på 8 − Udmærket. 129 af i alt 553 anmeldelser" "
Bedømmelse på 6 − Okay. 41 af i alt 553 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 553 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 553 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helt perfekt ophold for hele familien. Der er massere af aktiviteter for børn samt både yoga og træning for de voksne. Der er en rigtig god buffet, personalet er super super venlige, værelserne og generelt hele hotellet er meget rent og der bliver gjort konstant rent over det hele. Det er delt op med børnepools og børnecafe/restaurant, en adults only pool og område hvor både voksne og børn er velkomne. Pools er opvarmet. Øverst ned udkig over hele hotellet og vandet ligger der sportsbar og en bar og terrasse man kan sidde ved og nyde udsigten og drinks/kaffe/The/juice. Kæmpe plus for baby - det er muligt at få lavet babypuree hele dagen/aftenen af grønsager og kyllingen uden salt. Der er gode muligheder for lade baby spise selv med udvalg af grønsager, frugt, kød, grød, pandekager, brød og pålæg. Det ligger super smukt ud til vandet, hvor man kan bade ved naturlige rock pools og løbe langs vandet. Hotellet ligger lige ved siden af den sydlige lufthavn (5 minutter i taxa) Der medfølger 3 a la carte dinners med opholdet - de er super gode og tiltrængt pause fra buffet. Generelt perfekt for en børnefamilie. Eneste lille minus er, at få ordnet vasketøj er super super dyrt. Der ligger et fint vaskeri 20 minutters gågang derfra.
Overnattede 7 nætter i november 2022
Svar fra Tetiana Hyliuk den 19. nov. 2022
Dear Guest,Thank you for your visit to Bahia Principe Fantasia Tenerife hotel and for sharing your marvellous experience.It is of great importance to us that our guests appreciate the quality of our services. Our day to day efforts are to guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.We invite you to visit us again at Bahia Principe Fantasia Tenerife to enjoy the fantastic weather of the island.Kindest regards,Tetiana HyliukBahia Principe Fantasia Tenerife

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i juli 2022
Svar fra Aday Herrera den 17. jul. 2022
Dear guest, Thank you for having chosen Bahia Principe Fantasia Tenerife hotel for your recent holidays. We would like to express our gratitude for this wonderful score and we already look forward to welcoming you again. Kind regards, Aday Herrera Bahia Principe Fantasia Tenerife

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Fabelagtigt hotel for både børn og voksne
Overnattede 6 nætter i januar 2022
Svar fra Aday Herrera den 17. jan. 2022
Dear Charlotte, thank you for choosing our Bahia Principe Fantasia Tenerife hotel for your recent holidays. We are more than glad to know that you have enjoyed your vacational experience at Bahia Principe Fantasia Tenerife hotel and we hope to welcome you again soon. With our kindest regards, Aday Herrera Bahia Principe Fantasia Tenerife

8/10 Udmærket

Bjørn Schrøder

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not 5 stars but excellent 4 star hotel
This is truly an amazing holiday hotel. However, this is not a 5 star hotel, to many things are not up to that service level, but an excellent 4 star and would be happy to go again
Overnattede 7 nætter i februar 2020
Svar fra Online Reputation den 18. feb. 2020
Dear Mr. Schroder, We really appreciate that you are taking the time to send us some valuable comments about your stay with us. Please be assured that your comments have been transmitted to the management for analysis because Bahia Principe Hotels & Resorts never ceases to improve quality of the services provided. We hope to see you again at Bahia Principe Hotels & Resorts. Best Regards, Online Reputation Bahia Principe Fantasia Tenerife

8/10 Udmærket

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2020
Svar fra Houda El Barche den 7. feb. 2020
Estimada Monica, Le damos las gracias por compartir su experiencia en Bahia Principe Fantasia Tenerife Hotel. Nos agrada mucho saber que haya disfrutado de sus vacaciones pues obtener la máxima satisfacción de nuestros clientes es siempre nuestro primer objetivo. Nos gustaría poder darle nuevamente la bienvenida en Bahia Principe Hotels & Resorts. Un cordial saludo, Houda El Barche Bahia Principe Fantasia Tenerife

6/10 Okay

Anders Bay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
stort nyt (larmende) hotel
Stort nyt hotel. Ok mad uden af være rigtig godt. Inferno af larm i de fleste af restauranterne. Typisk charter med gæster der blokerer solsenge med badehåndklæder tidligt om morgen. Kan anbefales til familier med små børn, men ikke til andre.
Overnattede 5 nætter i december 2019
Svar fra Online reputation den 3. jan. 2020
Dear Anders, We really appreciate that you are taking the time to send us some valuable comments. We regret any inconveniences you encountered during your stay at our hotel. Please be assured that your comments have been already brought to the General Management and we will give the proper attention. We hope to see you again at Bahia Principe Hotels & Resorts. Best Regards, Juliana Sandoval Bahia Principe Fantasia Tenerife

8/10 Udmærket

Mathias Hedelund

Overnattede 7 nætter i november 2019
Svar fra Bahia Principe den 27. maj 2021
Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation - it is highly appretiated by our teams, as we work constantly on our improvement. If you choose us again as your holiday destination this 2021 season, it will be pleasure to serve you again in the best possible way. Kind Regards,

10/10 Fremragende

Nikolai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i juli 2019
Svar fra Kind regards, Fantasia Bahia Principe Tenerife den 8. aug. 2019
Dear Nikolai, We would like to thank you for your review.

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ophold
Opholdet var en super oplevelse - helt som forventet.
Overnattede 3 nætter i marts 2019
Svar fra Oana den 23. mar. 2019
Dear Niels, Thank you for your kind comment! Please come back soon! Best regards, Oana Maria Sima

8/10 Udmærket

Robert

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay. However, there was construction being done while we were there and a foul odor of sulfur coming from the construction. Most staff very friendly, but there were a couple who were rude. Need drink menu. Only permitted one show, had to pay for others. Only permitted one restaurant reservation per visit.
Overnattede 4 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Dear Robert, Thank you for taking a moment to share your review.We take note of your constructive remarks and will pass them on to the relevant departments. We hope to welcome you again at Bahia Principe Hotels & Resorts.Best regards,Tetiana HyliukBahia Principe Fantasia Tenerife

8/10 Udmærket

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Dear Laura,Thank you for taking a moment to share your review.Looking forward to welcoming you back very soon.Kind regards,Tetiana HyliukBahia Principe Fantasia Tenerife

10/10 Fremragende

Irhad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was really great. The staff was amazing and very kind, the hotel is extremely clean and it's a heaven for kids. It has been a bid windy and water in the pools is a bit coldish, but beside this there is nothing to complain.
Overnattede 7 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Dear Irhad,Thank you very much for this wonderful opinion.We are delighted that your stay was enjoyable.We are looking forward to welcoming you again soon.Kind regards,Tetiana HyliukBahia Principe Fantasia Tenerife

6/10 Okay

Anna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 7 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Dear Anna,Thank you very much for your score.Looking forward to welcoming you back very soon.Best regards,Tetiana HyliukLooking forward to welcoming you back very soon.Best regards,Tetiana HyliukBahia Principe Fantasia Tenerife

10/10 Fremragende

Hayley

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cannot rate this hotel highly enough. The staff, the entertainment, the food were so beyond our expectations, overall everything was outstanding.
Overnattede 7 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Dear Hayley,Thank you very much for this wonderful opinion.We are delighted that your stay was enjoyable.Looking forward to welcoming you back very soon.Best regards,Tetiana HyliukBahia Principe Fantasia Tenerife

10/10 Fremragende

Natasha Claire, Brockenhurst

Overnattede 7 nætter i april 2024

8/10 Udmærket

Yanira

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Familiar
Overnattede 3 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Estimada Yanira,Muchas gracias por su valoración.Esperamos volver a recibirle pronto en Bahia Principe Hotels & Resorts.Cordialmente, Tetiana HyliukBahia Principe Fantasia Tenerife

6/10 Okay

Patricia

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i maj 2024
Svar fra Tetiana Hyliuk den 28. maj 2024
Apreciada Patricia, Muchas gracias por su reseña.Será un placer darle la bienvenida de nuevo.Atentamente,Tetiana HyliukBahia Principe Fantasia Tenerife

10/10 Fremragende

VALERIE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un personnel dynamique et au service des vacanciers à tous les postes au sein d’un établissement dont le fonctionnement est bien huilé. Surveillance des bassins, respect des règles, propreté des chambres, service restauration, entretien des espaces verts et des piscines… tout est parfaitement organisé. Le bracelet à puce est très pratique au quotidien. Lieu idéal pour un séjour avec des enfants. Ce n’était pas notre cas, mais malgré tout, nous avons passé un excellent séjour malgré une demande à la réservation qui n’avait pas été prise en compte. Mention spéciale pour les spectacles d’une très grande qualité.
Overnattede 7 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 9. apr. 2024
Dear Valerie,We would like to thank you for your fantastic review and special mention to our services and facilities.On the other hand, we always try our best to please all our guests and it is true that all requests are subjected to availability.We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Kind Regards,Alessandra Dévora

10/10 Fremragende

edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 4. apr. 2024
Dear Edward, we would like to thank you for your nice review. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 Fremragende

John

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a phenomenal time at the Fantasia on holiday with our 9-month old. The facilities were excellent, the food superb, the staff incredibly friendly and helpful and the room and hotel itself were wonderful. The hotel was very accessible for a family travelling with a baby. An increible experience on our first holiday as a family.
Overnattede 6 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 26. mar. 2024
Dear John, we would like to thank you for your fantastic review and special mention to our food service, staff and facilties. We are glad to know that you enjoyed your family stay with us and we look forward to welcoming you back soon. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

8/10 Udmærket

Christie

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the overall facility and options and all inclusive
Overnattede 4 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 22. mar. 2024
Dear Christie, we hope this is fine to you. We would like to thank you for your fantastic review and special mention to our service. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 Fremragende

Zenko, Liederbach am Taunus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Toller Urlaub
Overnattede 7 nætter i marts 2024
Svar fra Aday Herrera den 19. mar. 2024
Lieber Zanko,Vielen Dank für diese wunderbare Meinung.Wir hoffen, Sie bei einem weiteren schönen Aufenthalt wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüßen,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Concepción

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnífico todo.
Overnattede 5 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 18. mar. 2024
Estimada Concepción, nos alegra mucho saber que ha disfrutado su estancia con nosotros. Apreciamos su especial mención hacia nuestro servicio. Deseando recibirle nuevamente. Un cordial saludo, Mary Amoah. Bahia Principe Fantasia Tenerife

10/10 Fremragende

Graham

Overnattede 3 nætter i marts 2024
Svar fra Bahia Principe Fantasia Tenerife den 4. apr. 2024
Dear Graham, thank you for your nice review. We are glad to read that you enjoyed your stay with us and we look forward to welcoming you back. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 Fremragende

Koroush

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Bahia Principe Fantasia Tenerife den 28. feb. 2024
Dear Koroush, we would like to thank you for your positive review. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 Fremragende

Samuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Aday Herrera den 23. feb. 2024
Dear Samuel,Thank you very much for these beautiful 10 stars! We would like to welcome you many more times at Bahia Principe Fantasia Tenerife. Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

6/10 Okay

Michael

Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i februar 2024
Svar fra Aday Herrera den 21. feb. 2024
Dear Michael,thank you very much for taking your time to share your review with us.We hope to have the opportunity to welcome you, to experience the hospitality of our people, the quality of our services and facilities.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fina rymliga rum, vi bodde i familjerum. Fint poolområde. Var på pilates en gång och även core pass, mycket bra. Även gymmet var bra, gott om maskiner. Vi åt på den italienska restaurangen en kväll och detta var väldigt bra. I övrigt är maten inte särskilt bra, vissa saker knappt ätbara. Hotellet bör utföra åtgärder för att minska ljudvolymen inne i bufferestaurangen. Olidligt att sitta härinne, värre än skolmatsal. Överlag nöjd med vistelsen men inte mer än så. Skulle inte kalla det för ett 5 stjärnigt hotell, kanske 4.
Overnattede 3 nætter i februar 2024
Svar fra Aday Herrera den 21. feb. 2024
Dear guest,Thank you for trusting Bahia Principe Fantasia Tenerife hotel as your holiday destination.We want to express you our gratitude for your detailed comments regarding the hotel facilities and services. We are especially grateful for your kind comments regarding the gymnasium, Il Paradiso restaurant and pool area.We apologize if the gastronomic offer in the main restaurant was not up to your expectations. We will pass your comments to the executive chef for supervision. However, we would like to point out that we offer a wide variety of food and we maintain a menu wheel to make sure there is always a wide choice and to achieve high levels of customer satisfaction.It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts, and demonstrate our commitment to excellence.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 Udmærket

Dimitry Gonzalez

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
its a nice and big hotel, the room (junior suite) was very spacious, a lot bigger than expected. the bathroom is big as well with 2 sinks, toilet and shower. the tv is not a smart tv, which was a bit disappointing. i'd recommend bringing your own Google tv stick from home. the food in the main restaurant was of basic quality, the bread was often too hard to eat, a lot of buffet food was dry on top and didnt look fresh anymore. i expected better quality. the a la carte restaurants are to be booked with the application or via guest services, its best to book these when you arive otherwise you probably won't get a booking. the snack restaurant by the kids pool is open during the day with good snacks and drinks. a big negative point is the exterior around the pools, i noticed a lot of broken tiles and loose pieces, which can cause injuries and decorations around the pools could use some cleaning as well (rust stains, dirty floors,..) the staff is very friendly and communication in English went fluent, which surprised me a bit, although its obvious the hotel is focused on uk visitors
Overnattede 4 nætter i februar 2024
Svar fra Tetiana Hyliuk den 8. feb. 2024
Dear Dimitry,Thank you very much for sharing your detailed review.We are sorry to hear that your stay did not meet 100% of your expectations. We always try to achieve an excellent level of satisfaction for all guests who choose our resort for their holidays.Please be assured that each of your comments have already been passed on to the relevant departments for the continuous improvement of the services we provide. We wish you all the best and look forward to welcoming you back.Kind regards,Tetiana Hyliuk Bahia Principe Fantasia Tenerife

10/10 Fremragende

Rachael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Tetiana Hyliuk den 8. feb. 2024
Dear Rachel,Thank you very much for your 5 stars review.Hoping to welcome you back soon.Best regards,Tetiana HyliukBahia Principe Sunlight Costa Adeje

10/10 Fremragende

Ann

Overnattede 5 nætter i januar 2024
Svar fra Tetiana Hyliuk den 8. feb. 2024
Dear Ann,Thank you for your positive value.We look forward to welcoming you back.Best regards,Tetiana HyliukBahia Principe Sunlight San Felipe

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Aday Herrera den 30. jan. 2024
Dear guest,Thank you so much for taking the time to share your review.We apologize for those aspects where the hotel has not met your expectations. We hope you will be willing to give us the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Kind regards,Bahia Principe Fantasia Tenerife

6/10 Okay

Martina

Overnattede 7 nætter i januar 2024
Svar fra Bahia Principe Fantasia Tenerife den 22. mar. 2024
Dear Martina, thank you for your positive review and for consider us a great value. We look forward to welcoming you back. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent , great food , drinks , service and fantastic staff in all areas
Overnattede 4 nætter i januar 2024
Svar fra Bahia Principe Fantasia Tenerife den 26. jan. 2024
Dear Stephen, we would like to thank you for your nice review and special mention to our service and staff. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

6/10 Okay

Helen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for children but not a luxury break
Very good entertainment for young children with lovely rooms and pools as well as play areas. My child also loved the shows (as well the a la carte restaurant, this is limited based on how many days you are staying). The let downs are the food, drink and overall service which are very average. There is no effort to impress you and as we had recently been to an Ikos resort this paled in comparison.
Castle at night for children’s mini disco
Overnattede 3 nætter i januar 2024
Svar fra Bahia Principe Fantasia Tenerife den 26. jan. 2024
Dear Helen,thank you very much for sharing your review of your stay with us. It is a pleasure to know that our rooms, facilities and entertainment, have made your family stay more pleasant.On the other hand, we are sorry for the inconveniences during your stay. Our staff do everything possible to meet our guests requests, according to their needs and preferences. Nevertheless, we will pass on your comments to the departments concerned to improve your next stay with us.Regarding the food service, we apologize if the gastronomic offer was not up to your expectations. We will pass your comments to the executive chef for supervision. Although, we would like to point out that we offer a wide menu and selection to satisfy our guests preferences.We look forward to welcoming you again.Best regards,Mary AmoahBahia Principe Fantasia Tenerife

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Bahia Principe Fantasia Tenerife den 16. jan. 2024
Estimada Laura, muchas gracias por compartir su positiva valoración sobre su estancia con nosotros. Es un placer saber que su experiencia ha sido placentera.Deseando recibirle nuevamente.Un cordial saludo,Mary Amoah Bahia Principe Fantasia Tenerife

8/10 Udmærket

Barry

Overnattede 3 nætter i januar 2024
Svar fra Aday Herrera den 10. jan. 2024
Dear Barry,Thank you for your visit to Bahia Principe Fantasia Tenerife hotel and for sharing your marvellous score.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

PABLO VARELA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024
Svar fra Aday Herrera den 10. jan. 2024
Estimado Pablo,muchas gracias por su visita y por concedernos esta inmejorable puntuación de 5 estrellas.Estaremos encantados de recibirle de nuevo en Bahia Principe Fantasia Tenerife.Cordialmente,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Matthew

Overnattede 7 nætter i december 2023
Svar fra Aday Herrera den 10. jan. 2024
Dear Matthew,Thank you for trusting Bahia Principe Fantasia Tenerife hotel as your holiday destination and for your 5 star review.It will be a pleasure to welcome you once again for another excellent experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

6/10 Okay

Matthew

Synes godt om: Rengøring
Overnattede 9 nætter i december 2023
Svar fra Bahia Principe Fantasia Tenerife den 1. jan. 2024
Dear Matthew,we would like to thank you for your review. We hope you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

4/10 Dårligt

Krzysztof Andrzej

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
So from arrival we was waiting for the room even was 3 pm 45 min and none even offer a bottle of water or any sorry or whatsoever anyway big resort a lot of people let it go but then for the first 2 days none change towels in a premium family suite till we need to report it the same with mini bar was a parrently all include but none replace few small drinks after 2 days remaining to the reception and on top of that where was adults only we went there and plenty of kids noises and distracted areas where we are without kids and want to relax in peace ....we reported to the reception but no action sign say adults only but everyone pop in kids noises crying pretty sure we are not the only who complain. And 2 a la carte dinner are disaster seriously disaster on the main pad Thai I find 3 prawns and on the steak was a half tomato and that's it Jesus seriously a shame of this resort 5 star maybe in Tenerife but somewhere else 3 max plus I am a chef and where was a station to grill sea bass chef actually was not a chef I find later couldn't do the job he didn't know how to seal the skin cook fish and serve and a lot of people agree and left the quee so very very disappointed....last thing I went to reception in the day of check out I have been told to pay extra 45euro if I want to keep the room till 6 pm my flight was 9 pm so went to the room straight after breakfast to pick up card back to reception and the same girl Monica with other supervisor told me that is impossible to extend
Overnattede 5 nætter i december 2023
Svar fra Aday Herrera den 1. feb. 2024
Dear Andrzej,Thank you for bringing to our attention your comments regarding your last stay with us. We apologize for those aspects where the hotel has not met your expectations. All your feedbacks have been passed to the relevant management for its consideration because we constantly strive to offer our guests the best services and experience.We would like to point out that our hotel is a family category hotel, adapted for all types of trips, both for families and couples. We are very sorry that you did not feel comfortable due to the noise caused. We have taken good note of your suggestion, which will be transmitted. to the relevant department to take the necessary measures. We remind you that our hotel has an area for adults only, where couples can enjoy privacy and space next to the infinity pool.Maintaining the quality of our menu is of utmost importance to us, and we havestringent procedures in place to ensure that our dishes are served hot and delicious and it is disheartening to learn that we fell short of your expectations. We hope to welcome you again at Bahia Principe Hotels & Resorts. Kind regards,Bahia Principe Fantasia Tenerife

10/10 Fremragende

Ashok

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Aday Herrera den 21. dec. 2023
Dear Ashok,thank you very much for your visit and for this fantastic 5 star review!We would be happy to welcome you back for another amazing holidays at Bahia Principe Fantasia Tenerife.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
Overnattede 7 nætter i december 2023
Svar fra Aday Herrera den 19. dec. 2023
Dear Sandra,Thank you for your visit to Bahia Principe Fantasia Tenerife hotel and for sharing your marvellous experience.We are very happy to read that it was an excellent experience, enjoying the sun, the spotless facilities or the room.We regret any inconveniences that you may have experienced. We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Best regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 Udmærket

Atte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra Aday Herrera den 19. dec. 2023
Dear Atte,Thank you very much for this fantastic score! We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Best regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Marcel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i december 2023
Svar fra Aday Herrera den 19. dec. 2023
Dear Marcel,Thank you very much for these beautiful 5 stars! We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Ramon, bronx

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful grounds, 7 pools and the staff is super nice
Overnattede 5 nætter i december 2023
Svar fra Aday Herrera den 16. dec. 2023
Dear Ramon,Thank you for sharing this lovely review about your holidays at Bahia Principe Fantasia Tenerife hotel.It is a great honour for all the team to read your motivating comments regarding our facilities and our high standard of service. We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Aday HerreraBahia Principe Fantasia Tenerife

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overpriced chaos
Wayyy overpriced. Each room has a shared room door meaning you can hear your neighbours. Was left next too a crying baby for a week. Cleaners im the morning aggressively dragging furniture at 9am. Have to move out of the way of all working staff who will barge past you. Dance music none stop at all pools even overlaping with other music from different speakers.
Overnattede 7 nætter i december 2023
Svar fra Aday Herrera den 16. dec. 2023
Dear guest,Thank you for bringing to our attention your comments regarding your last stay with us. We apologize for those aspects where the hotel has not met your expectations. All your feedbacks have been passed to the relevant management for its consideration because we constantly strive to offer our guests the best services and experience.We work hard to provide relax and a pleasant stay to our guests, so we always invite our guests to comply the rules regarding noise.Kind regards,Bahia Principe Fantasia Tenerife

10/10 Fremragende

Rachel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Aday Herrera den 12. dec. 2023
Dear Rachel,thank you very much for this amazing score.We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Nicole

Overnattede 3 nætter i december 2023
Svar fra Aday Herrera den 9. dec. 2023
Dear Nicole,We highly appreciate your perfect score after your visit to our hotel!We would like to welcome you many more times at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!!
Our stay was beautiful. The staffs were very friendly and polite. All the amenities were clean and looked after. The food and drinks were good and yes the drinks don’t stop flowing. There’s always something to eat 24/7. So if you are a foodie or love your dessert and drinks, you won’t regret your stay. The swimming pools are amazing and if you want to stay fit while not using their gym, no problem because they have lovely foot path by the sea so you can explore and it’s safe. Our room overlooked the ocean and what a beautiful sight. So much activities to do especially for families. As a couple, we had so much fun. Exploring the resort and the city itself. Rented a car so it was easier but you don’t need to because there is so much to do in the resort. We felt so relaxed and refreshed at the end of our stay and sadly had to say bye for now but definitely will visit again.
Overnattede 6 nætter i november 2023
Svar fra Aday Herrera den 9. dec. 2023
Dear guest,Thank you for sharing this lovely review about your holidays at Bahia Principe Fantasia Tenerife hotel. We are very glad to know that you had an excellent holiday from the beginning to the end of your stay.The whole staff is hoping to welcome you again in the future and we do hope you will have another wonderful experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife