Udendørs pool, parasoller
Tjek tilgængelighed

Anmeldelser af The York by Swiss-Belhotel International

4.5 out of 5
The York by Swiss-Belhotel International
5 York Street, Sydney, NSW

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 945 af i alt 2065 anmeldelser" "
Bedømmelse på 8 − Udmærket. 789 af i alt 2065 anmeldelser" "
Bedømmelse på 6 − Okay. 213 af i alt 2065 anmeldelser" "
Bedømmelse på 4 − Dårligt. 75 af i alt 2065 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 2065 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Christian

Forretningsrejsende
Synes godt om: Værelsets komfort
Overnattede 6 nætter i juli 2023
Svar fra The York Team den 15. jul. 2023
Dear Christian,We are glad that you enjoyed your stay with us. Thank you for the ratings.

10/10 Fremragende

Julie Maja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed - godt sted
Perfekt beliggenhed. Hotellet er et rigtig fint sted at overnatte med ca. 15 min. til byen og 20 min. gågang til Operahuset. Offentlig transport er dog nemt og kan tilgås kun 3 min. fra hotellet. Servicen var god - men vi kunne desværre ikke få sen udcheckning. Poolen er god, men der er kun sol noget af dagen. Et hotel jeg sagtens kan anbefale.
Balkonen med god udsigt
Køkken
Balkon med udsigt
Stuen - dejligt stort
Overnattede 2 nætter i februar 2020
Svar fra Igy den 23. feb. 2020
Dearest Guest , We would like to thank you for staying with us at The York by Swiss-belhotel and for taking the time to leave us your valuable feedback. It will be our pleasure to welcome you, your family and friends soon in your next stay with us. Kind Regards, The York team

8/10 Udmærket

Krestina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2018
Svar fra Alex Farrell, Front Office Manager den 17. okt. 2018
Dear Krestina, Thank you for taking time to review our property. We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future. Kind Regards, Alex Farrell Front Office Manager

6/10 Okay

Erik

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed
Vi havde 6 nætter på dette hotel. Beliggenheden er PERFEKT. Hotellet er slidt og beskidt. Personalet var meget lidt imødekommende.
Svar fra General Manager den 14. mar. 2017
Thank you for sharing your feedback following your recent experience at The York by Swiss-Belhotel. We are appreciative of your comments and we look forward to seeing you again soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Lejlighed i Sydney
Dejlig lejlighed tæt på de populære turiststeder. Sød dame der gjorde rent i lejligheden. Sure receptionister var ikke i stand til at ødelægge et godt ophold.

8/10 Udmærket

Søren, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The York, Sydney
I spend two very nice weeks at The York. The rooms are very spacious (not giving you claustrophobia the one day it might be raining and you spend more time in the hotel room than expected) and clean. The hotel staff is pleasant and happy to help you. The pool area is not very interesting and with little sun during the day, but this is Sydney – go to the beach! From The York you have easy working access to The Rocks, Circular Quay, The Sydney Opera House, The Harbour Bridge and Darling Harbour as well as shopping areas as George Street, Westfield, The Strand and QVB. The Wynyard station and bus terminal is just around the corner. The York is placed next to one of the access roads to the Harbour Bridge which can be quite noisy during the week, but this can be said about all the downtown hotels in Sydney as this is how the infrastructure is built in Sydney

8/10 Udmærket

Carsten, Kolding

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Som en lejlighed
Et fint hotel. Stort værelse, med fint køkken. Fint badeværelse med vaskemaskine og tørretumbler

8/10 Udmærket

Kirstine, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anbefaler gerne
God beliggenhed i forhold til attraktioner og offentlig transport. Store, rene værelser (og skønt med køkken, vaskefaciliteter og altan). Hjælpsom reception. Anbefaler gerne ...

6/10 Okay

Verificeret rejsende

Synes godt om: Værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på havnefronten , og shopping
Fantastisk oplevelse , hotellets beliggenhed gjorde at oplevelsen blev til 5 stjerner

8/10 Udmærket

GEMMA

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Location is perfect. Tidy and clean. We enjoyed our stay here.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Tan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lady at the reception with blue hair and eyes was lovely when we checked in at 10pm. Instructions to find parking was easy. Hotel 2-3min walk to Wynyard station. The hotel is a little old and could definitely use some TLC but overall, I would say pretty value for money.
Overnattede 3 nætter i maj 2024
Svar fra The team den 27. maj 2024
Dear Tan,Thank you for the review and comment about the team member on the desk she will be very excited to hear the good news. Value for money this is good news for us to hear

8/10 Udmærket

Arthur

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked this hotel. They were able to get me an early check-in, which was very welcome after 22 hours of flying. I stayed twice in the span of a week, and was also able to store my luggage between stays. The rooms were huge, and had nice balconies. The shower was excellent (showers are a big deal for me). There were plenty of bars and restaurants nearby, as was Darling Harbor. I’d def purely stay there again. I just gave to figure out how to get back to Australia.
Overnattede 2 nætter i marts 2024
Svar fra The team den 22. maj 2024
Hi Arthur,thank you for the complement we aren't a hotel but a serviced apartment so great to be recognized as better. Good news an all your experience and your welcome back to Australia any time!!!

4/10 Dårligt

Jackelyn

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We were really disappointed with the cleniness of the property, the room smelt like urine and the bedroom carpet had the terrible smell of urine. the bathroom was not very clean, the overall cleanliess of the room wasnt great. The reception didn't tell us the address of the parking lot when we first enquired about it. so went to the wrong address had to call the reception number multiple times to find the car park and then navigate how to enter the car park as signage is extremely unclear. The lift was broken so didn't know which floor you were on. im glad we only stayed 1 night. walking distance to Brangeroo restaurants was good.
Overnattede 1 nat i maj 2024
Svar fra The team den 22. maj 2024
Dear Jackelyn,Thank you for the review and comment and very sorry to hear about the property. We have a map on our website and clear images. The lane way is not marked as a road or street by the council so the direction are best on google maps. We wish it was more clear for our sake as well

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This place was amazing. Reasonable price and excellent facilities. All the employees we encountered were friendly and helpful. Our room had a great view, kitchen even a washer and dryer. If you are going to Sydney and need to be near Circular Quay, this is the place to stay.
Overnattede 1 nat i april 2024
Svar fra The team den 22. maj 2024
HI Karen,We are glad to hear about your stay and comments being close to the action is a real plus! VIVID is just around the corner so being here in the action is even better.

8/10 Udmærket

Dianne, Caralina

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Well appointed unit which was close to Circular Quay. Friendly staff and very clean. The only issue that the entrance is on Jamieson Street and isn't noted on any advertising. This made it a little difficult for us because we arrived late and weren't familiar to the area.
Overnattede 1 nat i maj 2024
Svar fra The team den 14. maj 2024
Dear Dianne,thank you for the review and comments. It is great to hear the staff were friendly and welcoming. Sorry to hear about he entry we do have main street access on Jamison and on the side of York street and we also have a rear entrance car parking lane.

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the size of our apartment and the level it was on (Level 26) Liked the service by Shari in looking after us. Liked the spa and pool area (pool cold though and spa stopped working) Liked the area the hotel is in although it can be noisy with traffic, construction work and air cond plants nearby We disliked the fact the pools were out of service for half the stay. The service people for the pool seemed to take a long time coming and then fixing the pools.
Overnattede 7 nætter i maj 2024
Svar fra The team den 14. maj 2024
Dear Stephen,thank you for the review and comments it is great to hear that Shari looked after you. She is a new team member and have been doing a great job settling in.

8/10 Udmærket

Gordon

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It is super easy to get around the city with trains, trams and ferry’s all in walking distance. Our room was clean and quiet. The staff were very helpful
Overnattede 6 nætter i april 2024
Svar fra The York Team den 3. maj 2024
Dear Gordon,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! We are glad that you loved the location of our hotel which is very central and staff were very helpful during your stay.

6/10 Okay

Ross

Forretningsrejsende
Synes godt om: Rengøring
This is an old building - and looks to have been converted from apartments to a hotel format. It is showing its age.
Overnattede 1 nat i april 2024
Svar fra The York Team den 3. maj 2024
Dear Ross,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! Yes building is quite old but well maintained and most of the rooms are getting refurbished too.We hope you will consider staying with us again sometime in the future

8/10 Udmærket

Shazil

Nice location
Overnattede 4 nætter i april 2024
Svar fra The York Team den 3. maj 2024
Dear Shazil,Thank you for choosing to stay with The York by Swiss-belhotel. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress

10/10 Fremragende

hironori

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
備え付けの食器、調理器具が手入れされていなかったので、一点差し引きました。施設、部屋は綺麗に維持され、快適に過ごすことが出来ました。 オペラハウス側の散策に徒歩で出かけることができ、地下鉄・トラムも近く、立地は良いと思います。スーパーも近くにあり、便利です。
Overnattede 2 nætter i april 2024
Svar fra The York Team den 1. maj 2024
Dear Hironori,Thank you for choosing to stay with The York by Swiss-belhotel and for your high regards for our hotel. Please accept our sincerest apologies as your stay was affected due to cooking utensils were not maintained will. We will pass on your feedback to the relevant team for improvement . Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progressRegards,

6/10 Okay

Robert

Synes godt om: Rengøring, faciliteter
The sliding door to the outside was broken and the hot tub was not working, but otherwise good.
Overnattede 2 nætter i april 2024
Svar fra The York Team den 26. apr. 2024
Dear Robert,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future!We regret to hear that there were few maintenance issues on your stay we will pass your comments onto the relevant team for their consideration.We hope you will consider staying with us again sometime in the future so we can turn this experience around for you

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Employees were very kind and helpful
Overnattede 2 nætter i april 2024
Svar fra The York Team den 26. apr. 2024
Dear Michelle,Thank you for your PERFECT rating and We appreciate your kind words. We're glad to hear you had a positive experience.We look forward to welcome you again !

8/10 Udmærket

Zoran

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great value, nice, large apartment in a great location
Overnattede 2 nætter i april 2024
Svar fra The York Team den 1. maj 2024
Dear Zoran, We appreciate your kind words. We're glad to hear you had a positive experience and value the time you took to provide feedback. We look forward to welcome you again.

10/10 Fremragende

Jill

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Location, friendly/helpful staff, spacious accommodation. Light bulbs required in some lamps, poor lighting. The pot lights not the same and should dimmable. Otherwise great stay and would highly recommend.
Overnattede 3 nætter i april 2024
Svar fra The York Team den 1. maj 2024
Dear Jill,Thank you for choosing to stay with The York by Swiss-belhotel and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.

8/10 Udmærket

Sherri, Martinez

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable.
Overnattede 4 nætter i marts 2024
Svar fra The team den 12. apr. 2024
Dear Sherri, wonderful news you enjoyed you stay with us thanks so much

8/10 Udmærket

Sherri, Martinez

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location. Friendly staff. Clean and comfortable room.
Overnattede 1 nat i april 2024
Svar fra The team den 12. apr. 2024
Sherri,this is great new so glad the team are attending to your needs

8/10 Udmærket

Julie

Rejste med partner
Property needs to be cleaned more. Very thick dust to top of walls and all power points. Tv was old and did not work on some channels if the blinds or window was open. No ability to watch anything but general chanels. Good size but needs a little modernising.
Overnattede 3 nætter i april 2024
Svar fra The team den 12. apr. 2024
Dear Julie we will attend to this cleaning as soo as possible and sorry for the inconvenience here. Tv has been rescanned and all good

8/10 Udmærket

Don

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful.
Overnattede 6 nætter i april 2024
Svar fra The team den 11. apr. 2024
Dear Don this is good to hear and thanks

6/10 Okay

Hyun

Overnattede 2 nætter i april 2024
Svar fra The team den 11. apr. 2024
Dear Hyun,Thank you for the review

10/10 Fremragende

Hardee

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was located in a central area with nice amenities.
Overnattede 3 nætter i marts 2024
Svar fra The team den 10. apr. 2024
Dear Hardee,Thank you for your review and comments and so glad you enjoyed all the amenities

6/10 Okay

Jacques, Vaudreuil-Dorion

Rejste med familie
Besoin d'amour sur l'entretien
Overnattede 1 nat i april 2024
Svar fra The team den 10. apr. 2024
Dear Jacques,thank you for your feedback and hope you enjoyed the holiday out from France . We are working on the improvements

10/10 Fremragende

RYUSHIRO

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was Good to access everywhere. Room was clean and staffs were so kind.
Overnattede 5 nætter i marts 2024
Svar fra The team den 5. apr. 2024
Dear Ryushiro,Thank you for the review and grateful for your support

6/10 Okay

Wai Ling Edna

Rejste med familie
Synes godt om: Rengøring
I never experienced such bad quality mattress and pillows.
Overnattede 4 nætter i marts 2024
Svar fra The team den 5. apr. 2024
Dear Wai Ling we have replaced the pillows and making improvements to the bed

2/10 Forfærdeligt

Jill

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Poor checkin in process. Reception on his phone texting during checkin. Balcony dirty with cobwebs all over balcont area. Obviously not cleaned. Property wanted to charge $50 to check out one hr after checkout time
Overnattede 2 nætter i marts 2024
Svar fra The team den 3. apr. 2024
Dear Jill I am very sorry to hear the team was on the phone, ic might have ben mistaken for our duty mobile which we use to communicate with other departments? as staff should not be on their personal devises at all. We are very sorry for this lack of attention.

6/10 Okay

Jovana

Forretningsrejsende
Synes godt om: Rengøring
The communication with staff was a bit slow. Example- still waiting for the invoice to be provided.
Overnattede 7 nætter i marts 2024
Svar fra The team den 5. apr. 2024
Dear Jovana,thank you for the review it is had to send you an invoice when your booking comes through a online travel agent Expedia will be able to send this to you?

10/10 Fremragende

Jarrad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra The team den 2. apr. 2024
Thanks jarrad,for the 5/5

8/10 Udmærket

Michelle

Rejste med familie
Synes godt om: Rengøring, faciliteter
Very spacious but not overly modern. Great locationand city views.
Overnattede 2 nætter i marts 2024
Svar fra The team den 11. apr. 2024
Dear Michelle,thank you for the review and comment great to have had you stay, apartment are more classic and not to modern

6/10 Okay

Glynn Maxwell

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location, hotel is a little rundown and could do with a refresh, one particular staff member rude.
Overnattede 2 nætter i marts 2024
Svar fra The team den 2. apr. 2024
Dear Glynn,thanks for the review and comments we are working with investor to get the apartment in a better condition

6/10 Okay

Cheryl

Rejste med partner
Synes ikke om: Faciliteter
It was quite tired Even though we had housekeeping daily, they simply tidied and didn’t bother to clean, no vacuuming or washing floors The shower wasn’t clean etc
Overnattede 14 nætter i marts 2024
Svar fra The team den 2. apr. 2024
Dear Cherly,I am sorry to hear about the cleanings, this is not good enough and our team must do better.

6/10 Okay

Hoi Hin

Synes ikke om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra The team den 2. apr. 2024
Dear Hoi Hin,Thanks for the review and glad you stayed with us

8/10 Udmærket

Liann

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra The team den 28. mar. 2024
Dear Liann,Thank you for the review and comments great to have you stay and look forward to your return.

8/10 Udmærket

Murray, Blind River

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was very nice to have a full apartment with kitchen facilities and laundry. The units need a little TLC but everything is clean, works well and is as advertised. The hotel is conveniently located so that it is a quick walk to The Rocks, Circular Quay and Darling Harbour. The pool area and hot tub is very nice and well kept with convenient access. We would stay here again.
Overnattede 5 nætter i marts 2024
Svar fra The team den 25. mar. 2024
Dear Murry,Thank you for your review and comments and so glad even though we have older style apartments that they are large, we have great facilities and we are close to the amazing sites of Sydney.

10/10 Fremragende

KEWWON

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Kind crew
Overnattede 7 nætter i marts 2024
Svar fra The team den 25. mar. 2024
Dear Kewwon,Thank you for the review and glad you enjoyed the stay

8/10 Udmærket

Sue

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Great location, pool area lovely! Carpet needs stretching out as is quite dangerous due to the bumps. Otherwise great place to stay to explore Sydney!
Overnattede 2 nætter i marts 2024
Svar fra The team den 25. mar. 2024
Dear Sue,Glad you enjoyed the location, outside pool carpet will be changed in the coming months

8/10 Udmærket

James

Synes godt om: Rengøring
As a temporary stay it was fine. The crockery was below par, but apart from that the amenities were pretty good
Overnattede 3 nætter i marts 2024
Svar fra The team den 25. mar. 2024
Dear James,In the room we are making more changes and lifting the standards of in kitchen utensils.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A good place to stay.
Overnattede 3 nætter i marts 2024
Svar fra The team den 25. mar. 2024
HIU William thanks for the review and so glad it was a good place to stay

8/10 Udmærket

RINA

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
よかった
Overnattede 7 nætter i januar 2024
Svar fra The team den 20. mar. 2024
Dear Rina,Thanks you for the review and we are glad you enjoyed your stay with us.

8/10 Udmærket

Kylie

Overnattede 2 nætter i marts 2024
Svar fra The team den 20. mar. 2024
Dear Kylie,Thank you for the time and for staying with us we hope to get 5 stars next time!!