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Anmeldelser af Quality Inn & Suites Lathrop - South Stockton

2.5 out of 5
Quality Inn & Suites Lathrop - South Stockton
16855 S. Harlan Rd, I-5 Louise Ave Exit, Lathrop, CA

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 158 af i alt 569 anmeldelser" "
Bedømmelse på 8 − Udmærket. 171 af i alt 569 anmeldelser" "
Bedømmelse på 6 − Okay. 107 af i alt 569 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 569 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 57 af i alt 569 anmeldelser" "

7,2/10

Rengøring

7,8/10

Service og personale

7,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleasant
Overnattede 1 nat i april 2024

10/10 Fremragende

Jose

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All clean
Overnattede 1 nat i marts 2024

8/10 Udmærket

Jimmy, wooster

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024

6/10 Okay

VALERIE

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra -Management den 14. feb. 2024
Hi Valerie, Thank you for the taking the time to fill out our survey. We appreciate your feedback and hope to better serve you in the near future.

4/10 Dårligt

Michael

Rejste med familie og småbørn
Didn’t like the staff unprofessionalism
Overnattede 1 nat i januar 2024
Svar fra `-Management den 14. feb. 2024
Hi Michael, Thank you for your feedback in regards to your recent stay with us. On behalf of our entire staff, we sincerely apologize for any mishaps on your stay. Please reach out to our management team to better serve you. Thank you,

8/10 Udmærket

Nicole

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rebecca at the counter was very nice and helpful. Carpeting seemed to be coming up away from the floor. Walls were peeling and looked like they might have had water damage or something. Didn’t feel that safe walking around the area but the door had 2 indoor locked so that was helpful. For some reason it was really light in our room even with the drapes closed. Kept waking up thinking it was day time but it was still the middle of the night.
Overnattede 1 nat i januar 2024
Svar fra -Management den 14. feb. 2024
Hi Nicole, Thank you for your awesome review. We hope to better serve you in the near future. Please reach out to our management team for any questions in regards to futures stays. Thank you,

10/10 Fremragende

Ernesto

Synes godt om: Faciliteter
Overnattede 1 nat i januar 2024
Svar fra Management den 14. feb. 2024
Hi Ernesto, Thank you for your awesome review. We are glad you were able to enjoy your stay with us. Please reach out to our team for future stays. Thank you,

8/10 Udmærket

Mohit

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe for stay
Overnattede 1 nat i december 2023
Svar fra `-Management den 14. feb. 2024
Hi Mohit, Thank you for your review. We are pleased to hear your feedback and hope to better serve you in the near future.Sincerely,

4/10 Dårligt

Jennifer Felmoca

Rejste med familie
Those were NOT queen sized beds, no matter what front desk says. The top lock was broken, so we used the chair for extra resistance just in case
Overnattede 1 nat i december 2023
Svar fra -CA505 den 3. jan. 2024
Hi Jennifer, Thank you for your review. On behalf of our entire staff, we would like to apologize for any inconvenience this may have caused. We greatly appreciate your concern and will discuss with our management to ensure a smooth stay.

6/10 Okay

Jane

Overnattede 1 nat i december 2023
Svar fra -staff den 27. dec. 2023
Hi Jane, Thank you for your recent review. We hope to better serve you in the near future. Sincerely,

8/10 Udmærket

Bradley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good o'night stay
Quick stop with the kids. Safe location, spacious rooms, great service. Pretty quiet location near gas and food options. Would stay again
Overnattede 1 nat i december 2023
Svar fra Staff den 17. dec. 2023
Thank you for your awesome review. We look forward to you visiting us again in the near future. Best!

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location is right off I5 and busy intersection. Noise all night from vehicles.
Overnattede 1 nat i december 2023
Svar fra Staff den 15. dec. 2023
Thank you for your review! We appreciate you staying with us and look forward to see you again in the near future.Best!

2/10 Forfærdeligt

veronica

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This was a terrible hotel, outdated, broken dressers, extremely dirty couch and floor. I do not recommend at all
Overnattede 1 nat i december 2023
Svar fra Staff den 15. dec. 2023
On behalf of our entire staff, we are sorry for the inconvenience during your stay with us. We look forward to seeing you again in the near future.Best!

6/10 Okay

Malinda

Rejste med familie og småbørn
Synes godt om: Service og personale
This is a very basic hotel with mismatched furniture and outdated amenities. It served a purpose on a long trip but it needs some extra time spent on cleaning.
Overnattede 1 nat i november 2023
Svar fra staffcac05 den 29. nov. 2023
Than you for your review. You are greatly appreciated. We hope to better serve you in the near future.Sincerely,

10/10 Fremragende

Mohit

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 1 nat i november 2023
Svar fra staffcac05 den 29. nov. 2023
Thank you for your awesome review. You are greatly appreciated. Have a great day!Sincerely

2/10 Forfærdeligt

Noretta

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra GM den 16. dec. 2023
Hi NorettaThank you for rating the hotel. We'd like to hear your feedback on how we can improve. Please contact us at the property. We look forward to hearing from you.

8/10 Udmærket

Rodney

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean but worn.
Quiet place, nice pool area, decent breakfast, service was fine. But the condition of the rooms was poor, raggedy furniture, one lamp with a wiggly shade. Clean, but worn out.
Overnattede 1 nat i november 2023
Svar fra Staff den 20. nov. 2023
Thank you for your review. We hope to see you again and better serve you.

8/10 Udmærket

Maritza, Salinas

Synes godt om: Rengøring
Overnattede 1 nat i november 2023
Svar fra jt den 10. nov. 2023
Thank you for your survey. We appreciate you.

8/10 Udmærket

Jairo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and quiet.
Overnattede 1 nat i november 2023
Svar fra jt den 10. nov. 2023
Thank you for your awesome review. Have a great day!

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
DO NOT STAY HERE!!! IT'S DIRTY AND HAS BUGS
The first room we received SMELLED TERRIBLE. The second room we received was a DISASTER, HAD BUGS, and looked like it had been fumigated. The hotel refused to give us back our deposit or a refund for the room. We immediately left and went to another hotel. I would never stay here again.
This is what we saw as soon as we walked into the 2nd room.
Overnattede 3 nætter i oktober 2023
Svar fra staffcac05 den 25. okt. 2023
On behalf of our entire staff, we would like to apologize for any inconvenience this may have caused you. We hope for a better experience in the near future. Sincerely

10/10 Fremragende

Felix

Overnattede 1 nat i oktober 2023
Svar fra jt den 10. nov. 2023
Thank you for your review. We appreciate your business and look forward to seeing you again.

8/10 Udmærket

kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Overnattede 1 nat i september 2023
Svar fra Joe den 7. okt. 2023
Thank you for your recent stay with us Kimberly. We hope to see you again in the near future.Sincerely

8/10 Udmærket

Olga

Overnattede 1 nat i oktober 2023
Svar fra cac05 den 1. nov. 2023
Thank you for your review. It was a pleasure to serve you. Hope to see you in the near future.

10/10 Fremragende

Ivan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 2 nætter i september 2023
Svar fra JOE den 3. okt. 2023
Hi Ivan, Thank you for your recent stay with us. We are glad we were able to host you. Sincerely,JoeAGM

10/10 Fremragende

Adriana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
We got the suite and it was nice , very clean spaceous, the pool looked so nice and clean. The pillows are soooo damn comfortable !! Very clean, the bathroom was big !!! Had a nice relaxing stay. The front staff was so nice and very quick.
Overnattede 1 nat i september 2023
Svar fra Joe den 30. sep. 2023
Hi Adrianna, Thank you for you awesome review. We really appreciate you. Hope to see you in the near future.Thank you,Joe TautoloAGM

10/10 Fremragende

Gabriel

Rejste med familie
Synes godt om: Rengøring, service og personale
Soccer tournament
Overall the stay was good, just the couch’s mattress is so wear out that when you lay down you can feel the metal on your ribs. Not comfortable at all. Definitely need an upgrade.
Overnattede 1 nat i september 2023
Svar fra Joe den 30. sep. 2023
Hi Gabriel, Thank you for your review. We are glad you enjoyed your stay. We hope to see you again in the near future.Best,Joe TautoloAGMComfort Inn-Modesto

2/10 Forfærdeligt

Lori

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The pool was clean & pretty. When you walk into the lobby, that was nice. The rooms were old and ugly. They had no vending machines. And the continental breakfast, what a joke!!! The amount of money they are charging! OMG!! I should be refunded, it is not worth the $112. A night i paid.
Overnattede 2 nætter i september 2023
Svar fra cac05 den 8. okt. 2023
We are very sorry for the unpleasant experience you had with us. Please reach out to our team to better assist you in the near future. Sincerely

2/10 Forfærdeligt

Juan, Fresno

Overnattede 1 nat i august 2023
Svar fra staffcac05 den 8. okt. 2023
On behalf of our entire staff, we want to thank you for your review. We are sorry we were not able to perform as expected. Please reach out to us for better service. Thank you for your time.

6/10 Okay

Maritza

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s too old, and duty. I don’t recommend this place
Overnattede 1 nat i august 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Thank you

2/10 Forfærdeligt

Abraham

Synes godt om: Rengøring
Overnattede 1 nat i august 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Kind Regards

6/10 Okay

John

Overnattede 1 nat i juli 2023
Svar fra Ithzel den 31. aug. 2023
Dear Guest,We appreciate you for taking the time to fill out this survey. We hope that you stay with us again in the future. Thank you

4/10 Dårligt

Maria

Overnattede 1 nat i juli 2023

10/10 Fremragende

Jose

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy and fast
Overnattede 1 nat i juli 2023
Svar fra ithzel den 10. aug. 2023
Dear Guest,Thank you for taking the time to fill out this survey. Your feedback about the check-in process s important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Kind Regards

2/10 Forfærdeligt

Jessica

Overnattede 3 nætter i juni 2023
Svar fra Ithzel den 14. aug. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind Regards

10/10 Fremragende

Garilee

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The delightful lady that greeted us was helpful, courteous, very welcoming, and explained services and surrounding business very well. We were quite comfortable.
Overnattede 3 nætter i juli 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,I have shared your feedback with the rest of our team and they join me in thanking you for your kind words. We hope to see you again in the future.Thank you

8/10 Udmærket

Maribel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,We appreciate you for taking the time to feel out this survey. We hope to see you again in the future.Thank you

8/10 Udmærket

Colette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Ithzel den 6. jul. 2023
Dear Guest,We appreciate you for taking the time to fill out the survey. We hope to see you again in the future. Thank you

10/10 Fremragende

Ann M.

Overnattede 1 nat i juni 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,We appreciate you for taking the time to fill out this survey. We hope to see you again in the future.Thank you

4/10 Dårligt

Theodora

Overnattede 1 nat i juni 2023
Svar fra Ithzel den 10. aug. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Kind Regards

6/10 Okay

Lupe

Rejste med familie
Overnattede 1 nat i juni 2023
Svar fra Ithzel den 30. jun. 2023
Dear Lupe,I would like to apologize for failing to exceed your expectations on your recent stay. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Thank you

8/10 Udmærket

Mark

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Ithzel den 6. jul. 2023
Dear Mark, We thank you for taking the time to fill out the survey and we look forward to having you stay with us again.Thank you

6/10 Okay

Darice

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Ithzel den 30. jun. 2023
Dear Darice,I would like to apologize for failing to exceed your expectations on your recent stay. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Thank you

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Restroom wasnt clean shower curtain rod broken sink is slow to drain.
Overnattede 1 nat i juni 2023
Svar fra ithzel den 30. jun. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you

6/10 Okay

Ashley

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
There were rooms that had tarp up for curtains, the rooms had items that were broken or severely damaged. Beds were outdated and you felt springs poking you and the rooms just weren't clean. When I contacted the office staff for some assistance on items that were broken, they just told me that they couldn't help me because they were sold out for the night and had no other option for me.
Overnattede 2 nætter i juni 2023
Svar fra Ithzel den 30. jun. 2023
Dear Lupe,I would like to apologize for failing to exceed your expectations on your recent stay. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Thank you

10/10 Fremragende

Kathy

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra ithzel den 30. jun. 2023
Dear Kathy,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Lathrop. It is a pleasure to receive such positive feedback.Thank you

8/10 Udmærket

April, Galt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had just left a very undesirable location once I arrived here. It was a much better experience. Although, I did think I was supposed to have a microwave in my room.
Overnattede 1 nat i juni 2023
Svar fra Ithzel den 30. jun. 2023
Dear April,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Lathrop. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you

4/10 Dårligt

Brian

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place was dirty and poorly maintained. there was a hair in the shower. All of the pictures were hung crooked with drywall screw threw the frame of the pictures. the furniture was old and beat up as well as mismatched. We ask to use the business center and the did not have the password to use it. Then we had some business to go over and were told we could not sit in the breakfast area and there was nowhere else to sit and use a computer and work. I did not have a good experience at this hotel and would not recommend it,
Overnattede 2 nætter i juni 2023
Svar fra ithzel den 30. jun. 2023
Dear Brian,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra ithzel den 6. jul. 2023
Dear Guest,We thank you for taking the time to fill out the survey and we look forward to having you stay with us again.Thank you

10/10 Fremragende

Antonio

Overnattede 2 nætter i juni 2023
Svar fra Ithzel den 6. jul. 2023
Dear Antonio,It was a pleasure having you stay with us and we appreciate you for taking the time to fill out this survey. We look forward to an opportunity to serve you again in the future.Thank you

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Walls in room had alot of wear & tear, found trash behind tv dresser. Couch was leaning/arm broken and stained. Bed skirt was dirty & stained. Check in wasnt easy due to their policies/payment methods not being posted or on the website. Entryway of room and around building had a cigarette/marijuana smell. Pool area had towels left on chairs. Close to highway so can hear cars/ motorcycles. 4/10.
Overnattede 2 nætter i juni 2023
Svar fra ithzel den 30. jun. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you