Studio-suite - 1 kingsize-seng | Mørklægningsgardiner, lydisolering, strygejern/strygebræt
Tjek tilgængelighed

Anmeldelser af Sonesta ES Suites St. Louis - Chesterfield

3 out of 5
Sonesta ES Suites St. Louis - Chesterfield
15431 Conway Rd, Chesterfield, MO

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 512 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 235 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 130 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 54 af i alt 1002 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Chelsea

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful but the property was disappointing. The bed sheets were damp and the pool was green. There were gnats coming out of the bathroom sink.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Amarendra, Naperville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well managed, easy access to highway
Overnattede 1 nat i maj 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 28. maj 2024
thank you for staying with us.

4/10 Dårligt

Meagan

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
We were first sent to a room that was already occupied. When we arrived to the second room we were assigned to it smelled like smoke even though it is supposed to be a smoke free facility. We also noticed right off that the couch had something dirty all over the back. The carpet needed a good vacuuming all over but particularly the stairs. We also found syrup or another sticky substance on the table and chairs. The dishwasher had been run with dishes and left. The water in many of the turned over dishes looked like they had been left that way for sometime. The bedding was clean in all of the rooms but some of the wash clothes had makeup still on them and the nightstand hadn’t been wiped off. The staff was kind but I would not return for another stay.
Overnattede 2 nætter i maj 2024
Svar fra Dalal Ali den 28. maj 2024
we appreciate your feedback thank you for staying with us.

6/10 Okay

Katrina

Synes godt om: Overnatningsstedets tilstand og faciliteter
The room was a bit dated but the breakfast was disgusting both in quality and in the conduct of the guests— sneezing over food, yelling, arguing, etc.
Overnattede 2 nætter i maj 2024
Svar fra Sonesta ES Suites den 26. maj 2024
We appreciate and value your feedback. We apologize on behalf of the other guests' lack of manners.

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I ended up booking the property because of the kitchen it turns out that the property itself was really nice everything was very clean it was extremely comfortable the area was quiet and the staff was very friendly and accommodating we will definitely come back to this property again in the near future
Overnattede 4 nætter i maj 2024
Svar fra Sonesta ES Suites den 24. maj 2024
We appreciate and value your feedback. We look forward to serving you again in the future.

8/10 Udmærket

Shannandoah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love it!!
Overnattede 3 nætter i maj 2024
Svar fra Sonesta ES Suites Chesterfield den 23. maj 2024
We appreciate and value your feedback and look forward to serving you again in the future.

8/10 Udmærket

KEVIN

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Sonesta ES Suites Chesterfield den 23. maj 2024
We appreciate and value your feedback and look forward to serving you again in the future.

4/10 Dårligt

Tina, Paragould

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
My room had ants crawling around in it and dirty carpets.
Overnattede 1 nat i maj 2024
Svar fra Dalal Ali den 14. maj 2024
we appreciate your feedback. thank you for staying with us.

6/10 Okay

Mary

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Well my check in was easy but the man at the front desk was talking about another woman's body enough to distract him from helping me get my room together like it won't offend me saying the things he said. But on top of it didn't really go over the outline the place just how to get to our room. Then apon walking in our room there was ants everywhere and in the kitch when needed to use pot and pans i had to buy utensils to cook and that was not included saying they didnt have those to offer.the pool was open but, it was dirty and filled. There was a place to bbq and the gate to get in to the pool there was so many people blocking the gate all because they wanted to sit by the bbq pit. Just really nice time but those were the issues
Overnattede 2 nætter i maj 2024
Svar fra Dalal Ali den 14. maj 2024
We apologize that your stay was not good and we appreciate your feedback. thank you for staying with us.

6/10 Okay

Erica

Synes godt om: Service og personale
The neighborhood is fantastic and the check in was easy. The room itself was not very clean and the carpet badly needed vacuumed.
Overnattede 1 nat i maj 2024
Svar fra Dalal Ali den 14. maj 2024
we appreciate your feedback. thank you for staying with us.

2/10 Forfærdeligt

Yosdel gonzalez

Overnattede 1 nat i maj 2024

8/10 Udmærket

Katrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just what we needed. Having 2 bathrooms was amazing!
Overnattede 2 nætter i april 2024
Svar fra Sonesta ES Suites den 3. maj 2024
We appreciate and value your feedback and look forward to serving you again in the future.

10/10 Fremragende

JUAN CARLOS

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i maj 2024
Svar fra Lynne den 2. maj 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Fremragende

Lun

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the price beyond expected. will consider it again when come back to st louis.
Overnattede 1 nat i april 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 30. apr. 2024
we appreciate your feedback. thank you for staying with us.

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Low priced for quick trip
Overnattede 1 nat i april 2024
Svar fra Sonesta ES Suites den 29. apr. 2024
We appreciate and value your feedback and look forward to serving you again in the future.

2/10 Forfærdeligt

Jennifer

Overnattede 1 nat i april 2024
Svar fra Sonesta ES Suites den 29. apr. 2024
We appreciate and value your feedback and look forward to serving you again in the future.

6/10 Okay

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale
The service was ok and the property is located in a very good location with highway access. The rooms could use some updating and minor maintenance repairs. The carpet had a long cut from a section that had been repaired and it didn’t look very presentable.
Overnattede 2 nætter i april 2024
Svar fra Sonesta ES Suites den 22. apr. 2024
We appreciate and value your feedback. We look forward to serving you again in the future.

4/10 Dårligt

Shirley

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were bed bugs in the bed in our unit.
Overnattede 1 nat i april 2024
Svar fra Sonesta ES Suites den 21. apr. 2024
We appreciate and value your feedback. Please always direct any concerns to the front office so we can rectify the issue. We partner with Ecolab and use high-quality disinfectants, all rooms are inspected prior to arrival and after every departure and pride ourselves in being free of all insects and pests

8/10 Udmærket

Jon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was incredibly friendly and accommodating!
Overnattede 3 nætter i marts 2024
Svar fra Sonesta Suites den 21. apr. 2024
We appreciate and value your feedback and look forward to serving you again.

10/10 Fremragende

David

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Place
Overnattede 2 nætter i april 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 17. apr. 2024
We appreciate your feedback, thank you for staying with us.

4/10 Dårligt

rebecca, Gloucester

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wasn't clean very well no house keeping things were broken not kept well
Overnattede 7 nætter i marts 2024
Svar fra Dalal Ali den 17. apr. 2024
we appreciate your feedback, we are an extended stay property and housekeeping is done if you stay for 14 days or longer but if you had requested for it then we would have been happy to assist you. Thank you for staying with us.

10/10 Fremragende

Shakendra

Overnattede 3 nætter i april 2024
Svar fra Sonesta ES Suites Chesterfield den 29. apr. 2024
We appreciate and value your feedback and look forward to serving you again in the future.

10/10 Fremragende

Ray

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lots of room and utensils.
Overnattede 1 nat i marts 2024
Svar fra Sonesta ES Suites den 8. apr. 2024
We appreciate and value your feedback and look forward to serving you again.

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Sonesta Suites den 8. apr. 2024
We appreciate and value your feedback and look forward to serving you again.

2/10 Forfærdeligt

Josh

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible stay all around. As a family of 6 we had to move rooms multiple times at the end of a very long day because A/C had broken and then the next room smelled terrible due to smoking - finally got an acceptable room the 3rd time. Wasn’t offered any compensation for the inconvenience. Will never stay here again.
Overnattede 1 nat i marts 2024
Svar fra Sonesta Suites den 4. apr. 2024
We appreciate and value your feedback

10/10 Fremragende

Vunsin, Kalamazoo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in the 2-bedroom suite with the loft and it worked perfectly for our family of three. We each got our own bed and it was really nice to have two bathrooms, a kitchen, and a dining area. We loved all the space! The only complaint is that in the pictures, there was supposed to be a set of double doors for the downstairs bedroom, but there were no doors in our unit, so when you open the main door, you can see the two beds. And when somebody else is in the living room or in the kitchen, they will disturb the people sleeping in the downstairs bedroom.
Overnattede 2 nætter i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 31. mar. 2024
We appreciate and value your feedback and look forward to serving you again.

8/10 Udmærket

Irina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
a very good sized room, nice kitchen and sitting area, good breakfast
Overnattede 2 nætter i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 31. mar. 2024
We appreciate and value your feedback and look forward to serving you again in the future,

6/10 Okay

Antonio

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter
Staff was not very welcoming. Free breakfast was terrible. Food was cold and had to ask for refills frequently for food/items (ex. Coffee was out, no plates, juice needed to be refilled, all food was cold). Suite was fair in condition.
Overnattede 2 nætter i marts 2024
Svar fra Sonesta Suites den 29. mar. 2024
We appreciate and value your feedback and look forward to an opportunity to serve you again

2/10 Forfærdeligt

Marcus

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Sonesta Suites den 29. mar. 2024
We appreciate and value your feedback. If at any time you are unhappy, please call the front office and we would be happy to make it right.

10/10 Fremragende

Vunsin, Kalamazoo

Overnattede 1 nat i marts 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 15. apr. 2024
Thank You For Staying at Sonesta ES Chesterfield

10/10 Fremragende

Jennifer

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property was perfect for what I needed for a business trip I took and also that my family came with me. It was in an easy to access area and was a very spacious room. Staff was friendly and kind. Only downside would be the parking and there wasn't actually anything to cook with or eat off of in my room. The room came with a little kitchen and I was hoping to have some meals in it but we ended up eating out a lot because there was only one pot in the room and that's it. The parking at night was also limited. I got home late and had to park far from my building. Other than those 2 things, the room was great.
Overnattede 2 nætter i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 26. mar. 2024
We appreciate and value your feedback and look forward to seeing you again in the future.

10/10 Fremragende

mia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly, check in was easy, and the rooms were clean. The deposit I felt was a little high at first but after looking at the rooms it was worth it to ensure people don't tear them up. I will be staying at this property again
Overnattede 2 nætter i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 25. mar. 2024
We value and appreciate your feedback and look forward to your stay.

10/10 Fremragende

Katherine

Overnattede 5 nætter i marts 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 15. apr. 2024
Thank You For Staying At Sonesta ES Chesterfield

10/10 Fremragende

Valentin

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My whole experience in Sonesta ES Chesterfield was great! I stayed there for about 2 weeks. The room was perfect. All staff members and GM were very welcoming and they helped me with any my requests for the room! I appreciate them a lot. I will definitely come back.
Overnattede 7 nætter i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 21. mar. 2024
We appreciate and value your feedback and look forward to serving you again in the future

6/10 Okay

Heather

Rejste med familie
I didn’t care for this hotel. Unfortunately we came in later so it was dark and felt a little unsafe. The rooms were tidy, but it appeared that they hadn’t deep cleaned in a long time. There was thick dust on the curtains, stuff all over the back of the bathroom door, stains on the carpet and even on the towel. The only thing I liked was that there were three beds.
Overnattede 1 nat i marts 2024
Svar fra Sonesta Suites den 18. mar. 2024
We appreciate and value your feedback. If you experience this again, please call the office so we can get you to another room.

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the factory and fair priced
Overnattede 1 nat i marts 2024
Svar fra Sonesta ES Suites Chesterfield den 15. mar. 2024
Thank you for your feedback, we look forward to serving you again in the future.

8/10 Udmærket

Christine

Overnattede 2 nætter i marts 2024
Svar fra Sonesta Suites den 4. apr. 2024
We appreciate and value your feedback

2/10 Forfærdeligt

Muhidin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in agent very rude
Overnattede 1 nat i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 12. mar. 2024
We appreciate your business and apologize about your checkin. I will address the issues with my staff. thank you

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i marts 2024
Svar fra Dalal Ali den 12. mar. 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Fremragende

Francisco, Peoria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious suites with all the amenities for a comfortable and convenient stay, and a full breakfast buffet.
Overnattede 7 nætter i februar 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 12. mar. 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Fremragende

Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was amazing.
Overnattede 5 nætter i marts 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 12. mar. 2024
We appreciate your feedback. Thank you for staying with us.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not stay here
Room was kinda rough. Dust on lamps, chipping paint. Holes in closet door. There was 4 inches of snow on the stairs leading up to room on second story. Huge safety hazard. Staff was rude, they were trash talking in Spanish after I asked for tp. The best thing about it was leaving
Overnattede 2 nætter i februar 2024
Svar fra Dalal Ali den 27. feb. 2024
we apologize about stay and appreciate your feedback. thank you

10/10 Fremragende

DeVetrica

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The set up was amazing, spacious and clean. Plenty of amenities available. The breakfast was not pleasant but that’s why you have your own kitchen. Make your own breakfast! Lol. I enjoyed my stay overall experience was great. Definitely recommending to family and friends. Will return.
Overnattede 3 nætter i februar 2024
Svar fra Dalal Ali, General Manager Sonesta ES Suites den 27. feb. 2024
We appreciate your feedback. Thank you for staying with us.

8/10 Udmærket

Megan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mattress upgrade needed
Beds were uncomfortable and the TV was small with not a lot of options for viewing. Great size and nice kitchen.
Overnattede 9 nætter i februar 2024
Svar fra Sonesta ES Suites den 26. feb. 2024
We appreciate and value your feedback! We look forward to serving you again in the future.

10/10 Fremragende

Kiyana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great!
Overnattede 2 nætter i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 26. feb. 2024
We appreciate and value your feedback and look forward to serving you again in the future.

6/10 Okay

Meredith

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 26. feb. 2024
We appreciate and value your feedback, and look to serving you in the future.

10/10 Fremragende

Murali

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the room with the loft. Very convenient
Overnattede 2 nætter i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 26. feb. 2024
We appreciate and value your feedback! We are happy you were pleased and we are looking forward to serving you again in the future.

10/10 Fremragende

Collin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice suite at excellent affordable price and the staff were very friendly and helpful! Would definitely stay again.
Overnattede 5 nætter i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 19. feb. 2024
We appreciate and value your feedback. We look forward to serving you again in the future.

10/10 Fremragende

Tao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 15. feb. 2024
We appreciate and value your feedback, we look forward to serving you again in the future.

8/10 Udmærket

Gyla

Rejste med familie
Synes godt om: Rengøring
Overnattede 3 nætter i februar 2024
Svar fra Sonesta ES Suites Chesterfield den 9. feb. 2024
We appreciate and value your feedback.