Udendørsområde

Anmeldelser af Sheraton Hotel Newfoundland

4.5 out of 5
Sheraton Hotel Newfoundland
115 Cavendish Square, St. John's, NL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 510 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 328 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 97 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kajal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet place
Overnattede 4 nætter i maj 2024
Svar fra David H. den 14. maj 2024
HI Kajal, we're glad you enjoyed a quite stay with us. Thank you for taking the time to leave us a review.

10/10 Fremragende

Marnie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We paid for parking but the gate was open our entire stay
Overnattede 4 nætter i maj 2024
Svar fra David H. den 14. maj 2024
Hi Marnie, we're currently addressing a maintenance issue with our parking gate. Thank you for your understanding. I hope you enjoyed your stay otherwise.

8/10 Udmærket

Byron D

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Amol den 13. maj 2024
We are glad everything went well with your stay! Thank you for the good rating.

10/10 Fremragende

Shernette

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable rooms. Beautiful view of harbour from our room. Staff exceptionally friendly
Overnattede 2 nætter i maj 2024
Svar fra David H. den 6. maj 2024
Hi Shernett, I'm glad you see you enjoyed your stay with us. Thank you for taking the time to leave us a review. We hope to host you again soon.

10/10 Fremragende

Colin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, a little dated inside the room but overall a great place to stay.
Overnattede 1 nat i april 2024
Svar fra David H. den 3. maj 2024
Hi Colin. We're glad you enjoyed your stay! Thank you for taking the time to leave us a review. We hope to host you again soon.

8/10 Udmærket

Sheila

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra David H. den 22. apr. 2024
HI Sheila! I'm glad you enjoyed your stay with us and want to thank you for taking the time to leave us a review.

10/10 Fremragende

Erica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was amazing can’t wait to come back
Overnattede 2 nætter i april 2024
Svar fra Amol den 20. apr. 2024
Thank you Erica, we are so glad that you enjoyed your stay with us.

10/10 Fremragende

Melvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When my husband went in to get the key to our room the young girl working was so friendly and she had a wheelchair available for me and helped me until my husband came back in with our bags . I asked if they had a fan and within minutes she had a fan for the room for me. I’m not sure what her name is but she had long dark hair and glasses and from Another country and she is by far the friendliest we have came across. The hotel was so nice and roomy and the bed was the absolute best we had a great night sleep.
Overnattede 1 nat i april 2024
Svar fra David H. den 12. apr. 2024
I'm thrilled that you were so pleased with our service Melvin and that Balby was able to take great care of you. Hopefully we'll welcome you again soon.

10/10 Fremragende

Jenna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice view
Overnattede 2 nætter i april 2024
Svar fra David H. den 11. apr. 2024
Thank you for the review Jenna. We're glad you enjoyed your stay with us!

8/10 Udmærket

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Amol den 10. apr. 2024
Dear Shannon, We are glad that you enjoyed your stay! Thank you for the good rating.

8/10 Udmærket

Lisa-Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Vending machine would not accept bills and the card tip option was broken as well. Suggest providing a way to turn bills into coins.. A machine ir at the desk? Food at restaurant was beautifully presented but for the price- flavour was lacking. Staff was a amazing: friendly, helpful, well spoken.
Overnattede 2 nætter i marts 2024
Svar fra Amol den 4. apr. 2024
Dear Lisa-Ann, We apologize for the inconvenience caused during your stay and we will promptly look into the concerns with the vending machines. We've taken a note of your feedback about the restaurant food as well. Thank you for taking the time to leave us a feedback, we appreciate that.

8/10 Udmærket

Jamie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel but unfortunately only have double beds which we found too small for our comfort. We wouldn’t stay again for that reason.
Overnattede 1 nat i februar 2024
Svar fra Amol den 27. mar. 2024
Hello Jamie, We apologize that the bed size did not meet your expectations, unfortunately, all the rooms with two beds have double size beds in them. We do have interconnecting rooms if that sparks any interest. Thank you for the good rating.

10/10 Fremragende

Wanda

Overnattede 1 nat i marts 2024
Svar fra David H. den 12. apr. 2024
Hi Wanda, We're glad you enjoyed your stay with us. Thank you for leaving us a great review. We hope to see you again soon.

10/10 Fremragende

Matthew

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Fantastic stay at an historic property!
Overnattede 7 nætter i marts 2024
Svar fra David H. den 22. mar. 2024
Hi Matthew, we're glad you enjoyed your stay with us. Thank you for your review. We hope to host you again sometime.

10/10 Fremragende

Amanda

Overnattede 1 nat i september 2023
Svar fra David H. den 2. apr. 2024
Thank you for your review Amanda. We're glad you enjoyed your stay with us and hope you see you again.

6/10 Okay

Crystal

Overnattede 2 nætter i marts 2024
Svar fra David H. den 30. mar. 2024
Hi Crystal, thank you for staying with us at the Sheraton and for your review. We hope you chose to stay with us again.

6/10 Okay

Tyson

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra David H. den 10. mar. 2024
Hi Tyson, thank you for staying with us at the Sheraton. I'd like to see how we could have improved your stay.

10/10 Fremragende

Craig

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, attentive and friendly staff! I would recommend this hotel when visiting St. John's, Newfoundland
Overnattede 3 nætter i februar 2024
Svar fra David H. den 28. feb. 2024
Thanks for staying with us Craig. We appreciate your feedback!

6/10 Okay

William

Overnattede 1 nat i februar 2024
Svar fra David H. den 22. mar. 2024
Hi William, thank you for your review. I hope you chose to stay with us again so we pay provide you with a 5/5 experience.

10/10 Fremragende

somaratne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i februar 2024
Svar fra Heather den 18. feb. 2024
Thank you for choosing the Sheraton and for the excellent rating. We hope to welcome you again

10/10 Fremragende

steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i februar 2024
Svar fra Heather den 17. feb. 2024
Dear Steve Thank you for choosing the Sheraton and for your lovely feedback

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Heather den 17. feb. 2024
Dear Paul Thank you for choosing the Sheraton and for the excellent rating.

10/10 Fremragende

ALEV

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Heather den 17. feb. 2024
Dear Alev, Thank you for choosing the Sheraton and for the excellent rating.

10/10 Fremragende

Travis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great spot
Overnattede 1 nat i februar 2024
Svar fra Heather den 13. feb. 2024
Dear Travis,Thank you for choosing the Sheraton

8/10 Udmærket

Steve

Overnattede 1 nat i februar 2024
Svar fra Heather den 13. feb. 2024
Dear Steve,Thank you for choosing the Sheraton. We hope you enjoyed your stay

10/10 Fremragende

Les

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Heather den 13. feb. 2024
Dear Les,Thank you for choosing the Sheraton and for the excellent rating

8/10 Udmærket

Cassidy

Rejste med familie
Synes godt om: Rengøring, service og personale
Good
Lady at front desk was amazing! Our bathroom door was broken sadly and didn't close
Overnattede 2 nætter i februar 2024
Svar fra Heather den 18. feb. 2024
Dear Cassidy Thank you for choosing the Sheraton, and for the feedback. We have repaired the bathroom door issue.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Amol den 29. jan. 2024
We are glad you enjoyed your stay! Thank you for the good rating.

10/10 Fremragende

David

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Amol den 30. jan. 2024
We are glad that you enjoyed your stay!

10/10 Fremragende

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our favourite in the city!
Overnattede 2 nætter i januar 2024
Svar fra Amol den 29. jan. 2024
Happy to be your go to hotel in the city! Thank you for the review and the rating Amanda.

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A beautiful hotel with a view of the harbour
Overnattede 1 nat i januar 2024
Svar fra David H. den 10. mar. 2024
Hi Matthew, I'm glad you enjoyed your stay. Thank you for your nice review. We hope to welcome you again soon!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Amol den 13. jan. 2024
We are delighted to know you enjoyed your stay, thank you for the rating.

8/10 Udmærket

Krista

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Amol den 13. jan. 2024
Thank you for the good rating Krista, we are glad you enjoyed your stay.

10/10 Fremragende

Lisa

Overnattede 1 nat i december 2023
Svar fra Amol den 31. dec. 2023
Thank you for the good rating Lisa!

8/10 Udmærket

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quite and friendly
Overnattede 1 nat i december 2023
Svar fra Amol den 18. dec. 2023
Hi Steven, thank you for the good rating and review. We are glad you enjoyed our hospitality!

6/10 Okay

Edwina

Synes ikke om: Service og personale
Overnattede 1 nat i december 2023
Svar fra Amol den 20. dec. 2023
Hi Edwina, we would love to know what we could've done better. Hoping to have you stay with us the next time your travels bring you to St John's.

10/10 Fremragende

Tchomtchie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay
Overnattede 4 nætter i december 2023
Svar fra Amol den 18. dec. 2023
We are happy to hear that you enjoyed your stay. Thank you for taking the time to leave us review.

10/10 Fremragende

Kirk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place was great for what we needed and had a great pool and fitness area as well!!
Overnattede 1 nat i december 2023
Svar fra Heather den 15. dec. 2023
Dear Kirk, Thanks for choosing the Sheraton. We are glad that you enjoyed your stay and hope to welcome you again.

10/10 Fremragende

wayne r

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Heather den 13. feb. 2024
Dear Wayne,Thank you for choosing the Sheraton and for the rating

10/10 Fremragende

Gideon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Amol den 12. dec. 2023
Thank you for the good rating! We are glad you enjoyed your stay.

8/10 Udmærket

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Always our first choice.
Overnattede 1 nat i november 2023
Svar fra Heather den 5. dec. 2023
Dear Amanda,Thank you for choosing the Sheraton. We are delighted to be your first choice, and thank you for your loyalty

10/10 Fremragende

Sherrill

Overnattede 1 nat i november 2023
Svar fra Amol den 20. dec. 2023
Thank you for the good rating! We are glad you enjoyed your stay.

8/10 Udmærket

Jackie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and views, amenities were great as well as staff and food. The only down, the hotel parking lot entry makes zero sense. If drive in to unload, there is no way out without going through paid parking area. It obviously a problem as there is a NO U-TURNS sign.
Overnattede 4 nætter i november 2023
Svar fra Amol den 30. nov. 2023
Hi Jackie, thank you for the feedback and apologies for the inconvenience caused. We either have someone at the Bell Desk or at the Front Desk to let guests out through the paid parking gate if they're here for loading/ unloading. We will ask the team to better communicate about the process.

6/10 Okay

Brandon

Overnattede 1 nat i november 2023
Svar fra Amol den 12. dec. 2023
Hi Brandon, we would love to know what we could have done differently to make your stay better.

8/10 Udmærket

Wenwen

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience.
Overnattede 2 nætter i november 2023
Svar fra Amol den 20. nov. 2023
Thank you for the good rating! We are glad you enjoyed your stay with us.

10/10 Fremragende

Alisa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in on the 13th was excellent Dinner on the evening of 14th was superb the two gentleman servers were skilled professionals in their field - give them a raise this is a dying art form !! Room 232 was the quietest room I’ve ever been in!!
Overnattede 2 nætter i november 2023
Svar fra Amol den 16. nov. 2023
Hi Alisa, thank you for taking the time to leave us a positive review!We've a great team here and we will definitely pass on your feedback to them.

4/10 Dårligt

Donald

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Microwave not stable on fridge, parking kiosks unclear as to guest use, reception desk talking too fast and unclear, coffee terrible. The only good thing about this place is it’s location and view - a lot of general inconveniences.
Overnattede 1 nat i november 2023
Svar fra Amol den 15. nov. 2023
Dear Mr Reid, we apologize for the inconveniences caused to you during your stay. We have taken a note of your feedback and use it as a coaching and training opportunity. We thank you for your valuable feedback.

10/10 Fremragende

Lauretta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay and staff as always
Overnattede 1 nat i november 2023
Svar fra Amol den 15. nov. 2023
Thank you for taking the time to leave us a review! We will definitely share this with our team.

6/10 Okay

Nicole

Rejste med familie
Synes godt om: Service og personale
Overnattede 3 nætter i november 2023
Svar fra Amol den 15. nov. 2023
Hi Nicole, do let us know how we could've made this experience better for you. We look forward to another opportunity to meet your expectations.

8/10 Udmærket

Wayne

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was good but parking was difficult
Overnattede 3 nætter i november 2023
Svar fra Amol den 14. nov. 2023
Dear Wayne, we are sorry about any inconvenience you had with parking, I believe this was due to an exhibit at the hotel. The hotel did make alternate arrangements to accommodate all guests. We are glad everything else went well and thanks for the good rating!