Dear Guest,We thank you for choosing to stay at our Hotel for your Italian holidays!We inform you that transfer rates change over the months, based on seasonality, probably for this reason you were offered a different rate; if you had reported it to the Receptionist Manager, we would have been responsible for modifying the cost.We hope to see you again in the future!Thank you & Goodbye.

Dear Ulf,Thank you for your review!We hope to host you in the future again.

Dear Mrs Dean,Thank you for your kind feedback!

Dear Jo,Thank you for your feedback!Goodbye,

Liebe Madame Michelle,Vielen Dank für die freundlichen Worte. Wir würden uns sehr freuen, Sie wieder bei Ocelle begrüßen zu dürfen.

Dear Mrs. Alison,Thank you very much for your kind words, we are really happy that you enjoyed your stay and relaxed during the holiday. I am sorry for the problem you had with the air conditioning, but unfortunately in that period the town of Sirmione does not allow hotels to use it. As we are also an ECO-Hotel, we wanted to respect the rules given for the environment. Thank you again for your review, we will wait to welcome you again!Best Regards

Dear Mrs Susan,Thank you for your feedback!We look forward to see you again!

Dear Andreas,We thank you for these beautiful words, which in a few words summarize all the commitment that we put into the well-being of our guests every day in order to provide them with unforgettable moments! We appreciate your compliments and hope to welcome you back to our facility. In the meantime, we wish you a happy return home! Goodbye & thank you,

Sehr geehrter Herr Kalus,Vielen Dank, dass Sie eine so schöne Bewertung geschrieben haben und sich entschieden haben, Ihren Urlaub in Sirmione bei uns zu verbringen!Wir freuen uns, dass Sie alle von uns angebotenen Dienstleistungen geschätzt haben, allen voran unsere privilegierte Lage direkt am See und in der Nähe des historischen Zentrums.Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen!Danke und tschüss

Dear Mrs. Paola,Thank you very much for writing this beautiful review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and Goodbye!

Dear Mrs Kenneth,Thank you for taking the time to write such a beautiful feedback!We love to hear that you greatly appreciated the service that we offer, as well as our facilities and our special location in the heart of Sirmione.To know that we managed to offer you an unforgettable experience gives us the energy to keep going and keep doing better!We hope to welcome you again in the future and until then..Thank you and Goodbye!

Dear Mrs Louise,Thank you for this lovely feedback and for choosing to stay with us! It is a pleasure to know that thanks to the kindness of our staff, our privileged location right on the lake and the facilities we offer, we have managed to offer you a unique and unforgettable experience. We hope to welcome you back soon for another relaxing holiday in Sirmione! Thank you and goodbye.

Lieber Gast,Vielen Dank für Ihren Aufenthalt in unserem Hotel und für Ihre Bewertung. Wir schätzen Ihre Worte und hören aufmerksam auf alle Ratschläge unserer Gäste, um uns immer weiter zu verbessern.Wir wünschen Ihnen einen schönen Tag und hoffen, Sie in Zukunft wiederzusehen!Danke&Auf Wiedersehen,

Thank you for your kind review! We hope to welcome you again in the future.

Thank you for your kind review!We hope to welcome you again in the future!

Dear Mrs Bruce,Thank you for taking the time to write such a beautiful review!We love to hear that you greatly appreciated the service that we offer, as well as our facilities and our special location in the heart of Sirmione.To know that we managed to offer you an unforgettable experience gives us the energy to keep going and keep doing better!We hope to welcome you again in the future and until thenThank you and Goodbye!

Dear Mr Peter,Thank you for writing such a beautiful and detailed review!It was a pleasure for us to have you as our guests and we are delighted to hear that our efforts to make your stay perfect and relaxing reached you. Thank you once again for the wonderful compliments, they will give us the enegy and enthusiasm to keep doing better for our lovely guests.We hope to welcome you again in the future!Thank you and Goodbye!

Dear Mrs Simone,Thank you for choosing to stay with us for a relaxing vacation in Sirmione!We hope to welcome you back soon!Thank you and Goodbye

Dear Mrs Angela,Thank you for your beautifiul review and for choosing out hotel for a stay in total relaxation!It is a pleasure to know that you mainly appreciated the availability of the staff who are always available to ensure that our guests' stay is unforgettable!The structure offers different types of rooms, even larger than the classic one which is 15m2, therefore, should you have the pleasure of coming to visit us again, we are available to help you choose a better room.We hope to welcome you back soon!Thank you & Goodbye

Dear Mr. Colin,Thank you for choosing to stay with us for a relaxing vacation in Sirmione!We hope to welcome you back soon!Thank you and GoodbyeThe Management and all the staff

Dear Mr. Taj,Thank you for your review and for choosing to stay with us!The smell you felt was the sulphur from the thermal water, which has world renowned soothing, decongesting and anti-inflammatory properties.The thermal water is one of our strong suits and why a lot of our guests choose us.We hope to welcome you again in the future!Thank you and GoodbyeThe Management and all the Staff

Dear Mrs. Pamela,Thank you very much for writing this beautiful review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and GoodbyeThe Management and all the Staff

Dear Mr. Lothar,Thank you for your kind review and for choosing o stay with us!We hope to welcome you again in the future!Thank you and GoodbyeThe Management and all the Staff

Dear Sharon,Thank you for your kind review! We are happy to hear that you enjoyed your stay with us and we hope to welcome you again in the furure!Thank you and GoodbyeThe Management and all the staff

Dear Mr. Koni,Thank you for writing this beautiful review and for choosing to stay with us for your stay in Sirmione!We work hard to offer our guests an unforgettable experience and we are proud to see that we managed to do so for you as well.We hope to welcome you again in the future!Thank you and Goodbyethe Management and all the Staff

Dear Mrs. Casey,Thank you very muche for the kind words. Hope to see you again for another relaxing holiday!The management and all the staff.

Thank you!

Dear Mr. Daniel,Thank you very much for compliments! We are always really happy to make your holidays unforgettable, and maybe give you the hint to come back for a longer time next holidays. Thanks again.

Thank you!

Thank you!

Thank you!

Dear Niv, It's a pleasure to read your wonderful review! We sincerely thank you for your wonderful compliments, especially for appreciating our staff who strive every day to ensure that our guests' stay is perfect. We hope to welcome you back soon! Thanks and Goodbye,

Dear Mr. Binakumari,Thank you for your review and for choosing to stay with us!We are sorry that you found the smell unpleasant, but it was most likely the smell of the precious thermal salsobromoiodic water of Sirmione which is renowned for its health properties.Regarding the breakfast, we are sorry you were not informed that we can offer any type of milk upon request and that you did not find our wide selection of homemade products satisfactory.We always strive to improve so that we can offer the best experience to our guests.We hope to welcome you again in the future as our guest!Thank you and GoodbyeThe Management and all the staff

Dear Mrs. Liliana,Thank you for your beautiful review!We are happy that you enjoyed your stay and we hope to welcome you back again in the future!Thank you and GoodbyeThe Management and all the Staff

Thank you for your kind review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and GoodbyeThe Management and all the Staff

Gentile Sig.ra Chiara,La ringraziamo per la Sua recensione e soprattutto per averci scelto per il Suo soggiorno a Sirmione!Siamo felici di vedere che tutti i nostri sforzi raggiungono il cuore dei nostri ospiti. I complimenti ci ispirano entusiasmo e le critiche ci aiutano ad impegnarci per migliorare, affinché la soddisfazione dei nostri ospiti possa andare sempre oltre le aspettative. Speriamo di rivedervi presto come nostri graditi ospiti, e nel frattempo vi auguriamo tutto il meglio!Grazie e ArrivederciLa Direzione e tutto lo Staff

Dear Mr. Meshal,Thank you for your beautiful review and for choosing to stay with us!We hope to welcome you again in the future and until then,Thank you and GoodbyeThe Management and all the Staff

Thank you for your kind review!

Lieber Gast,Vielen Dank für Ihre Bewertung und dass Sie sich entschieden haben, bei uns einen erholsamen Aufenthalt in Sirmione zu verbringen!Wir hoffen, Sie in Zukunft und bis dahin wieder bei uns begrüßen zu dürfenDanke und Auf WiedersehenDas Management und alle Staff

Dear Guest,Thank you for your review and for choosing to stay with us!We are glad that you appreciated our thermal water pool and treatments, world-renowned for its benefits.We hope to welcome you again in the future!Thank You and GoodbyeThe Management and all the Staff

Dear Mr. Teddy,It is a pleaure for us to read your beautiful review! Thank you for choosing to spend with us a relaxing vacation in the wonderful Sirmione.We hope to welcome you again soon!Thank you and GoodbyeThe Management and all the Staff

Dear Mr. Burns,It is a pleasure to read your beautiful review and we thank you for choosing to stay with us!We work hard to make sure our guests have an unforgettable experience in our hotel and we are happy that we managed to do so for you.We hope to welcome you again in the future!Thank you and goodbyeThe management and all the staff

Dear Mrs. Brandt,Thank you for your review and above all thank you for choosing us. Compliments inspire us with enthusiasm and criticism helps us grow. We will strive to improve so that the satisfaction of our guests can always go beyond expectations.We hope to welcome you back soon!

Dear Mr Mateusz Wencel,Thank you for your review.We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

Dear Mr Mateusz Wencel,what a pleasure to read your review!! Really thank you for your wonderful words!We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

Thank you for your review!

Dear Mrs Adriana,what a pleasure to read your review!! Really thank you for your wonderful words!We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

Thank you for your review!

Dear Mr Pierre Olivier; thank you for your beautiful review and first of all thank you to have been our guest. We are happy that your stay at our hotel was good. We inform you that access to the lake is always guaranteed but unfortunately the current meteorological situation in place throughout Italy has reduced the volume of water in the lake with an adjoining increase in algae. We guarantee and continue to carry out daily maintenance but unfortunately these are events that do not depend on us. We hope to welcome you soon. Kind regards,