Kaffe-/temaskine

Anmeldelser af Warren Lodge Hotel

3 out of 5
Warren Lodge Hotel
Church Square, Middlesex, Shepperton, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 182 af i alt 604 anmeldelser" "
Bedømmelse på 8 − Udmærket. 233 af i alt 604 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 604 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 604 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 604 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

8/10 Udmærket

Annette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt og personligt hotel direkte til floden
Hyggeligt og venligt hotel med dejlig morgenmad og god menu i både baren og restauranten. Venligt personale, der hjælper med alt. Vi boede på et Club værelse med udsigt til floden. Det er ikke et 5 stjernet hotel, men til gengæld hyggeligt og venligt. Populært til bryllupper i weekender med dertil hørende støj. Vi nød vores ophold og bor der gerne igen.

8/10 Udmærket

Andrew

Overnattede 4 nætter i april 2024
Svar fra Sarah - Manager den 14. maj 2024
Thank you for your review. I'm pleased you had a good stay with us. Hopefully we will see you again in the future.

10/10 Fremragende

Bradley

Overnattede 2 nætter i april 2024
Svar fra Sarah - Manager den 29. apr. 2024
Thank you for taking the time to leave such an amazing review. I'm really pleased you had such a great stay. We look forward to welcoming you back again soon.

8/10 Udmærket

Archie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was in the annex rooms upstairs. The guy in the room beside me was on his phone on hands free from 12:30pm until 1:30am and I could hear his full conversation with his wife. The walls are just too thin. I could hear him going to the toilet at night also. - Try to get a room inside the actual hotel would be my advice.
Overnattede 3 nætter i marts 2024
Svar fra Sarah - Manager den 28. mar. 2024
Thank you for your latest review. Our apologies for any noise issues you experienced on your latest stay. If you ever have issues with noise please contact the night porter so he can speak to the guest concerned. Thanks again. We very much look forward to welcoming you back again soon.

8/10 Udmærket

Archie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Sarah - Manager den 16. mar. 2024
Thank you for another great review. We look forward to welcoming you back to the hotel next week. I hope you have a lovely weekend.

8/10 Udmærket

Archie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very spacious room. Good shower above the bath. Towels provided daily. Oil filled radiator available. Bed sheets changed daily. Lots of cupboard room for hanging clothes, and plenty of drawers for storing items.
Overnattede 3 nætter i marts 2024
Svar fra Sarah - Manager den 8. mar. 2024
Thank you for your amazing review. It's always lovely to see you back in the hotel and we will forward to welcoming you back again next week.

8/10 Udmærket

Doug

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While the hotel is a little 'tired' the owners are in the middle of refurbishment. The room and bathroom were clean and two minor issues, once pointed out, were dealt with quickly. All the staff were lovely with nothing too much trouble. Including the excellent maintenance team. The food was very good and served up piping hot. They even allowed us access to the restaurant at a time it was unusually closed so we could have a meal with friends we hadn't seen for years. Excellent customer service. We look forward to staying with them again and seeing the completion of their renovations.
Overnattede 4 nætter i februar 2024
Svar fra Sarah - Manager den 2. mar. 2024
Thank you for taking the time to complete a review after your recent stay with us. I'm pleased you had a great stay and the staff helped make it special. We look forward to welcoming you back again soon.

10/10 Fremragende

Paul

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are very welcoming,friendly, helpful with a high standard of customer relations. Everywhere you see is very clean and organised.
Overnattede 2 nætter i februar 2024
Svar fra Sarah - Manager den 26. feb. 2024
Thank you for another great review. We very much look forward to welcoming you back again soon.

4/10 Dårligt

Tarvinder

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Sarah - Manager den 23. feb. 2024
Thank you for taking the time to leave a review. If there was anything that would have made your stay more enjoyable please let us know.

10/10 Fremragende

Sandy

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Right by river. Easy parking. Clean comfy room and bed.
Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 22. feb. 2024
Thank you for your 5 out of 5 review. It's great that you enjoyed your recent stay with us. There's lots to do in the area so hopefully we will see you again soon.

10/10 Fremragende

Aden

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great!
Really good stay at a hotel that id reviously stayed at for a training course. This time well placed for 4 days worth of customer visits.
Overnattede 4 nætter i februar 2024
Svar fra Sarah - Manager den 23. feb. 2024
Wow, thanks for the amazing review. I'm really pleased that you enjoyed your return visit. We look forward to welcoming you back again soon.

4/10 Dårligt

Catherine

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was clean. Very basic and in much need of an update. Extremely uncomfortable bed and pillows. Will not be returning.
Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 22. feb. 2024
Thank you for taking the time to leave a review. The hotel is under new management and we have exciting plans for refurbishment and review of all the service in the hotel. Hopefully you will try us again later in the year. It's an amazing location by the river in summer. Thanks again.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value
Overnattede 2 nætter i februar 2024
Svar fra Sarah - Manager den 22. feb. 2024
Thank you for your amazing review. I'm really pleased that you found the hotel good value for money. Hopefully you will find a reason to visit us again very soon.

8/10 Udmærket

Robert

Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 22. feb. 2024
Thank you for taking the time to leave a review after your recent stay with us. I'm pleased that you had a great stay. Hopefully we will see you again in the future.

8/10 Udmærket

Sonny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Nice hotel, nice room with a lovely view.
Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 15. feb. 2024
Thank you for your lovely review. I'm glad you enjoyed your recent stay with us. We have refurbishment plans over the next few months so hopefully we will see you back again once those rooms have been finished..

10/10 Fremragende

jennifer

Synes godt om: Rengøring, værelsets komfort
Very clean, staff friendly.
Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 13. feb. 2024
Thank you for your amazing review. It's always lovely to read such positive comments about the staff. We very much look forward to welcoming you back again soon.

6/10 Okay

Angela

Rejste med familie
My stay
It was okay I got over charged on the 1st day when I payed for my room which left me short of money for my weekend, they were very apologetic and did a refund but I didn’t get that until the Tuesday, we were on family get together for my uncle’s 75th Birthday, some had travelled from Ireland they only kept the bar open later on the last night which was a bit disappointing and lost the lodge money as the rounds were between £60-£70, it was clean and warm.
Overnattede 2 nætter i februar 2024
Svar fra Sarah - Manager den 13. feb. 2024
Thank you for taking the time to leave a review after your recent stay with us. I hope you enjoyed your uncle's birthday. Our sincere apologies for the overcharge, I'm pleased that Reception were able to resolve that issue quickly for you. There's lots to do in the local area so hopefully we will see you again soon.

10/10 Fremragende

Sue

Synes godt om: Rengøring, service og personale
Always reliable rooms and sevice
Overnattede 1 nat i februar 2024
Svar fra Sarah - Manager den 8. feb. 2024
Thank you for your amazing review and continued business at the hotel. It's always a pleasure to welcome you back. We look forward to your next stay.

8/10 Udmærket

Sergejs

Overnattede 3 nætter i januar 2024
Svar fra Sarah - Manager den 21. mar. 2024
Thank you for taking the time to leave a review after your recent stay. I'm glad you enjoyed your stay at the hotel. There's lots to do in the area so hopefully you will find a reason to visit us again soon.

8/10 Udmærket

Alistair

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jan 2024
Great location for me. Room was very nice and had all the utilities you would expect. Staff always very helpful
Overnattede 3 nætter i januar 2024
Svar fra Sarah - Manager den 4. feb. 2024
Thank you for your review. I'm really pleased you enjoyed your stay and found the staff helpful. Hopefully we will have the pleasure of welcoming you back again soon.

10/10 Fremragende

Johnny

Synes godt om: Rengøring, service og personale, værelsets komfort
Brilliant
Great spot to have a hotel view was excellent brilliant location needs updating tho
Overnattede 2 nætter i januar 2024
Svar fra Sarah - Manager den 4. feb. 2024
Wow, amazing review, thank you so much for you great feedback. Hopefully you will find a reason to visit us again over the summer months so you can really benefit from our idyllic river location.

2/10 Forfærdeligt

Zoe marie

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
overpriced for what we had
Our pillows smelt of someone’s greasy head, so hadn’t been washed from previous people, bathroom tap constantly trickling and tap turns around , and toilet didn’t flush properly, breakfast was ok but overpriced for a small plate, and it was so quiet when eating some gentle background music would be nice so we couldn’t here the other people eating and their conversations, young staff were lovely, overall we won’t be back.
Overnattede 1 nat i januar 2024
Svar fra Sarah - Manager den 4. feb. 2024
Thank you for your review. Please accept my apologies for the issues you experienced. I will be investigating the issues that you experienced in the room with our maintenance and housekeeping team. We have recently started managing the property so there will be lots of changes over the forthcoming months. Feedback is crucial. Thanks again.

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy with our stay, all the staff we met were very friendly, helpful and welcoming. We had a very tasty breakfast. Our bedroom was very clean with comfortable beds in our family room
Overnattede 2 nætter i januar 2024
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for your amazing review. It's lovely that you had such an great stay with us. There's lots to do in the area for families including 3 theme parks and a short train journey into London so hopefully you will find a reason to visit us again very soon.

6/10 Okay

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Well located for the area we were visiting, free parking on site and nearby. good rate via Expedia. We were given a room at the top of the building with a lovely river view which was a bonus. Room was basic but clean and functional. Good shower pressure but hard to adjust temperature as the control was really stiff. Breakfast was really nice. Full English was hot and well cooked. Overall it was decent value For the price we paid.
Overnattede 1 nat i december 2023
Svar fra Sarah - Manager den 14. jan. 2024
Thank you for your review. I'm really pleased that you enjoyed our idyllic location and breakfast. Hopefully you will find a recent to visit us again soon.

6/10 Okay

Donald

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff were superb and very friendly. The room was not clean clean. It was not noise proof. Hardly got ant sleep due to a very noisy couple in the next room
Overnattede 1 nat i december 2023
Svar fra Sarah - Manager den 14. jan. 2024
Thank you for taking the time to leave a review. It's always lovely to read such great comments about the staff. Our apologies for any noise issues. If you stay with us again and have any issues please call Reception and they will sort out any problems for you.

6/10 Okay

Ryan

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Lovely receptionist very friendly. Decor is very dated, windows didn’t open in the room. Shower curtain was half way in the bath so liked to stick to you. I think the owners should stay in all rooms and then they can see for themselves.
Overnattede 2 nætter i december 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for your review and for letting us know about the shower curtain. I've added that to the list for the maintenance team. We are a new management team and have exciting plans for the refurbishment of the hotel so hopefully we will see you again in the future.

10/10 Fremragende

anthony

Synes godt om: Rengøring, service og personale, faciliteter
I had a budget travellers room but something for everyone. Wonderful Thameside location. Cheerful helpful staff
Overnattede 1 nat i december 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for your amazing review. It's lovely that you enjoyed the hotel's idyllic location and found the staff helpful. We look forward to seeing you again in the future.

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for taking the time to leave a review after your recent stay with us. I'm pleased you enjoy your time at the hotel. Hopefully we will see you again soon.

4/10 Dårligt

ray

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for your review. If there was anything in particular that you feel would have made your stay more enjoyable please feel free to contact me.

8/10 Udmærket

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale
Lovely location. Property a little tired with decoration and furniture quite dated. This reflected in the price that we paid though. Breakfast was really good and good quality produce used in cooked breakfast we had. Would stay again and recommend to others.
Overnattede 1 nat i november 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for leaving a review after your recent stay. I'm glad you enjoyed your breakfast with us and the great location of the property. Hopefully you will find a reason to visit us again soon.

4/10 Dårligt

Richard

Overnattede 3 nætter i november 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for taking the time to leave a review. My apologies if there were issues during your stay. We are a new management team have have exciting plans for the refurbishment of the hotel. Hopefully in the future we will see you again.

8/10 Udmærket

Jane

Overnattede 1 nat i november 2023
Svar fra Sarah - Manager den 25. jan. 2024
Thank you for taking the time to leave a review after your recent stay with us. If there was anything in particular that would have made your stay more enjoyable please let me know. Hopefully we will see you again in the future.

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
OK-good for value for money
Great for the money. Good location. Clean room but no remote for TV (not a big deal) taps soooooo slow! Bed bit soft and worn. Very shabby furniture and fittings BUT saying all that it was warm and comfortable and full filled our needs. Just giving an honest review.
Overnattede 1 nat i november 2023

10/10 Fremragende

Lester

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I would stay again good value for money
I have seen some of the other reviews. Yes this is an older property and some parts are a tired but it is clean, comfortable and at the price with breakfast, free parking good WiFi it is very good value for money. I would stay here again and all the staff were friendly.
Overnattede 1 nat i november 2023

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasantly located hotel on a quiet backwater of the Thames with convenient parking. Bar and restaurant serving dinner with good selection of meals and full cooked breakfast. Functional room with all necessary amenities. The floors were a bit creaky with a little noise from other rooms but not a big issue and very comfortable bed.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Carl

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Archie

Synes godt om: Rengøring
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Mark

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

KRISTINA CATHERINE ANNE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le mejor del mundo. Ese habitación es absolutemente magnifico. Ofrecen desayuno y ademas, hubo un bar. Gracias, Warren Lodge!

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

Charleigh

Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Dave

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Wet
Lovely staff nice meal beer expensive room a bit grubby
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Richard

Overnattede 1 nat i oktober 2023

8/10 Udmærket

David

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Joe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Birthday treat
Very comfortable bed. Very friendly staff. Would stay again
Overnattede 1 nat i oktober 2023

6/10 Okay

Angela

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location is beautiful and my room was large and well appointed but the building needs an upgrade from old fashioned decoration and some lack of maintenance. Staff were pleasant
Overnattede 1 nat i oktober 2023

8/10 Udmærket

James

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Leticia Antonieta, National City

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the garden grounds and walkable area on the way to the shops. Beautiful boat launch behind the Inn with plenty of benches. Food was excellent. Very close to airports. I will return and recommend. Lots of history.