6/10 Okay
Tasha
Rejste med familie, Rejste i en gruppe
4. jun. 2024
Synes ikke om: Service og personale
Was not expecting much after reading reviews honestly, but, wasn't as bad as I expected it to be for our 3 day stay. For the money, the hotel was alright. We had a fairly large group staying at this hotel. Room was clean enough with the exception of one pillow case that had dirty smudges on it that we had to take and get a replacement case for. The beds were very comfortable. The worst thing about our whole stay was no towels. And was like pulling teeth to get any from them. The desk staff acted like the towels were lined in gold when we needed clean ones. This happened with each family in our group staying there. Room was not cleaned the 3 days we were there, which, ok, whatever, but even when we put towels outside the door, they took them but didn't leave clean ones. So again had to do the run around with staff at the desk and then would still only give us 2, no wash cloths, hand towels or bath mat. We were only given 2 wash cloths the entire stay. Ridiculous. There was also one employee that was constantly onto everyone in our group trying to get ice. There is a small laundry room under the stairs, was out of order. There is not an elevator, if you have mobility issues, make sure your room is 1st floor. The back door on the left side of the building didn't work with room key, was propped open with a rock. Trash can by door overflowed with trash. Will say they were very accomodating when our games cancelled and we decided to check out early.
Tasha
Overnattede 4 nætter i maj 2024