6/10 Okay
Charalambos
7. maj 2024
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The property was mostly clean and the staff was pleasant, but the pool was dirty and the pool area was littered with cigarette butts on the floor from people smoking there the night before. Checking in at the reception took too long.
The breakfast was an insult, a humiliating experience considering how much The Hyatt have charged and how terrible displaying little respect for their clients. The choices were limited to mostly unhealthy, greasy, salty items that you would find, and try to avoid, at a cheap motel with very limited healthy choices. Every breakfast restaurant within 2-3 short blocks from the hotel offered much better quality food, including a wider variety of many healthy choices, in a much nicer environment including much better service, longer hours for half the charges. Eating breakfast at The Hyatt Regency Sonoma Wine Country was a terrible way to start the day and very puzzling how poorly the management at the Hyatt manages their property and at what low standard they hold their hotel.
Charalambos
Overnattede 1 nat i maj 2024