Tæt på stranden

Anmeldelser af Motel 6 San Francisco, CA – Great Highway

2 out of 5
Motel 6 San Francisco, CA – Great Highway
1234 Great Highway, San Francisco, CA

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 150 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 241 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 207 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 184 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 221 af i alt 1003 anmeldelser" "

5,8/10

Rengøring

7,0/10

Service og personale

4,8/10

Faciliteter

5,0/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i november 2019
Svar fra Guest Service Representative den 4. dec. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Kristinna Liesel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt sted, med kort afstand.
Rent og pænt. Komfortable værelser og gode senge,. 20 skridt til Ocean beach. Skønt sted, med kort afstand til både offentlig transport, strand, park osv.
Overnattede 1 nat i september 2019
Svar fra Guest Service Representative den 23. sep. 2019
Thank you for Clean and neat. Comfortable rooms and good beds, .20 steps to Ocean beach. Nice place, close to public transport, beach, park, etc. We hope to see you again.

8/10 Udmærket

Stig

Synes godt om: Service og personale, værelsets komfort
Dejlig tæt på vandet
Hotellet var ok, men trænger til lidt renovering. Det ligger tæt ved vandet og hvis man går langs vandet er der nogle gode udsigtspunkter, hvor man kan få gode billeder at Golden gate bridge
Overnattede 3 nætter i juli 2019
Svar fra Guest Service Representative den 18. jul. 2019
We appreciate The hotel was ok but needs some refurbishment.It is close to the water and if you walk along the water there are some good viewpoints where you can get good pictures at the Golden Gate Bridge. We hope to see you again soon!

2/10 Forfærdeligt

Martin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2019
Svar fra Guest Service Representative den 7. feb. 2019
Thank you as we appreciate your review. We hope to see again!

8/10 Udmærket

Nathalie

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Motel was right next to beach. Had a great view of sunset.
Overnattede 2 nætter i april 2024
Svar fra Motel 6 San Francisco Management den 23. maj 2024
Dear Laura,Thank you for your kind review. We're delighted to hear that you enjoyed our prime beachside location and the stunning sunset views. It's wonderful to know that these aspects added to your overall experience. We strive to provide our guests with memorable stays, and your positive feedback encourages our team to keep up the good work. We hope to welcome you back for another relaxing visit in the near future.Thank You,Motel 6 San Francisco Management

8/10 Udmærket

Jörg

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Motel close to the beach.
Overnattede 2 nætter i maj 2024
Svar fra Motel 6 San Francisco Management den 22. maj 2024
Dear Jörg,Thank you for taking the time to share your experience with us. We're thrilled you enjoyed our motel's proximity to the beach. Providing our guests with convenient access to the beautiful coastline is one of our top priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.Thank You,Motel 6 San Francisco Management

4/10 Dårligt

Jacob

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Motel 6 San Francisco Management den 15. maj 2024
Dear Jacob,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Motel 6 San Francisco Management

6/10 Okay

donald

Rejste med partner
Synes godt om: Rengøring, service og personale
refrigerator and microwave a big plus. would be nice to have had a safe. faucet neck in bathroom was a bit loose but worked ok. the room size was more than adequate. did not find much on cable tv of interest.
Overnattede 4 nætter i maj 2024
Svar fra Motel 6 San Francisco Management den 14. maj 2024
Dear donald,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the convenience of having a refrigerator and microwave in your room. Your suggestion regarding a safe has been duly noted for our future considerations. We apologize for any inconvenience caused by the faucet neck, and we will ensure it is addressed promptly. We're pleased that you found the room size satisfactory. Regarding the cable TV selection, we apologize if it didn't meet your expectations. We hope to welcome you back for an even better experience in the future.Thank You,Motel 6 San Francisco Management

8/10 Udmærket

Gabriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 14. maj 2024
Dear Gabriel,Thank you for staying with us when you visited Motel 6 San Francisco. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Motel 6 San Francisco!Thank You,Motel 6 San Francisco Management

8/10 Udmærket

Clayton

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
We were close to the ocean ,you could walk there. There didn't seem to be too many people there. They don't have coffee or ice or microwave, but it was very reasonably priced. It was comfortable and clean and we enjoyed our stay.
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 3. maj 2024
Dear Clayton,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and found our accommodations comfortable and clean. We strive to offer a serene atmosphere for our guests to enjoy their time by the ocean. Your feedback regarding the amenities is duly noted, and we will certainly take it into consideration for future improvements. We hope to welcome you back for another pleasant stay soon.Thank You,Motel 6 San Francisco Management

8/10 Udmærket

Diana

Synes godt om: Overnatningsstedets tilstand og faciliteter
Buena atención
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 3. maj 2024
Dear Diana,Thank you for your kind words regarding our attention to detail. Ensuring our guests feel well-cared for is paramount to us. We're delighted you experienced the level of service we strive to provide. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay.Thank You,Motel 6 San Francisco Management

10/10 Fremragende

Claudia

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near beach
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 30. apr. 2024
Dear Claudia,Thank you for sharing your experience. We're delighted to hear you enjoyed our proximity to the beach. Our team takes great pride in providing convenient access to the beautiful coastline. We appreciate your kind words and look forward to welcoming you back for another memorable stay.Thank You,Motel 6 San Francisco Management

4/10 Dårligt

Jose

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 25. apr. 2024
Dear Jose,Please accept our apologies for any inconvenience we have caused you.  In cases like this, we want to hear directly from our customers and see where we failed to impress.  I'd love you to contact us and provide more context on our misgivings.Sincerely,Motel 6 San Francisco Management

6/10 Okay

Halena

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 23. apr. 2024
Dear Halena,Thank you for reviewing your stay at Motel 6 San Francisco.  We hope you enjoyed our on-site amenities and convenient location.Thank You,Motel 6 San Francisco Management

2/10 Forfærdeligt

konstantin

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
will never stop here agen 😡😡😡😡 check in 4:00 pm room not ready they give me another axtremley dirty room DO NOT STOP THIS MOTEL !!!
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 23. apr. 2024
Dear konstantin,We deeply apologize for the inconvenience you experienced during your recent stay. Please rest assured that this is not the standard we strive to uphold. Your feedback is invaluable, and we are addressing these concerns with our team to ensure they do not recur. We would appreciate another opportunity to provide you with the exceptional service and cleanliness we are known for. Please reach out directly, and we will ensure your next stay exceeds your expectations.Sincerely,Motel 6 San Francisco Management

2/10 Forfærdeligt

Jordan

Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 10. maj 2024
Dear Jordan,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting Motel 6 San Francisco.Sincerely,Motel 6 San Francisco Management

6/10 Okay

Oleg

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Golden Park and a beautiful beach just 1 min walking
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 19. apr. 2024
Dear Oleg,We're thrilled you enjoyed our proximity to Golden Gate Park and the beach! Providing easy access to these attractions is a priority for us. We strive to offer our guests a convenient and enjoyable stay. Thank you for highlighting this aspect of your experience. We look forward to welcoming you back for another memorable visit!Thank YouMotel 6 San Francisco Management

10/10 Fremragende

Susheel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Motel 6 San Francisco Management den 19. apr. 2024
Dear Susheel,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Motel 6 San Francisco. We work tirelessly to ensure our guests experience the best hospitality in Motel 6 San Francisco.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank YouMotel 6 San Francisco Management

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Smelled damp...burned candle entire tiime
Overnattede 2 nætter i april 2024
Svar fra Motel 6 San Francisco Management den 19. apr. 2024
Dear John,We sincerely apologize for your experience. Ensuring a pleasant stay is our priority, and we regret any inconvenience caused by the damp smell and candle odor. Rest assured, we will investigate and address these issues promptly to uphold our standards of comfort and cleanliness. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope you'll give us another chance to provide you with the exceptional stay you deserve. Thank you for bringing this to our attention.Thank YouMotel 6 San Francisco Management

8/10 Udmærket

Giselle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was convenient for walking around local eateries and Golden gate park. We were only 15 minutes from most of the main attractions. I like that a family of 5 with teenage children we all fit in one room, 2 queen and a king bed was nice. The shower curtain needed to be replaced otherwise it was decent. Wish there was more parking though. So we made sure to be back by 6pm.
Overnattede 3 nætter i april 2024
Svar fra Motel 6 San Francisco Management den 19. apr. 2024
Dear Giselle,We're delighted to hear you enjoyed our convenient location near local eateries and attractions like Golden Gate Park. Our spacious rooms are designed to accommodate families comfortably, offering a mix of queen and king beds. Thank you for your feedback regarding the shower curtain; we'll address it promptly. We understand parking can be a challenge and appreciate your understanding. Should your travels bring you back to the area, we'd love to host you again and exceed your expectations.Thank YouMotel 6 San Francisco Management

10/10 Fremragende

Devender

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near beach
Overnattede 1 nat i april 2024

10/10 Fremragende

Hector

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
nice stay
Overnattede 1 nat i marts 2024

6/10 Okay

Evangelina

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
easy check in
Overnattede 3 nætter i marts 2024

6/10 Okay

zary

The sheets were dirty and i got allergies
Overnattede 1 nat i marts 2024

6/10 Okay

Margaret

Synes ikke om: Faciliteter
Homeless campers across the street keep the area clean and quiet. They are an asset. Golden Gate Park is one block away, great for walking, running, or just enjoying nature. The bathroom was freezing cold with a wide open window that was stuck open. No microwave, no tissues.
Overnattede 4 nætter i marts 2024

6/10 Okay

Margaret

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
you must understand, it is the location of this property that makes it what it is. the location is the best. when looking out of the room window one is on the ocean and across the street from the park. i could sing more praises but you get the picture. problems, 1. the homeless camp across the street. i will say they were very respectful. i had no problems with them. 2. not really very clean but not really very clean when it was a rodeway inn. (i have stayed at this property many times over the years.) the important things: the bed was great. the heater worked. the water was hot. the microwave worked. i will be staying again. thank you.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Lelia

Rejste med familie
Synes godt om: Faciliteter
Property manager, Sam, was outstanding in every interaction we had with him.
Overnattede 4 nætter i marts 2024

6/10 Okay

Kathy

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
It was affordable for the area but needs a lot of updating. Beds were a bit hard but got the job done. Customer service was excellent.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Hiro

The room was pretty ok, but seeing a collection of hair on the shower wall and under my pillow was a bit nasty. And there is a couple RV camping outside making tarp tents and so on, so there was a few screaming outbursts outside that bothered me while I slept. I'd probably stay here again if I can't find anywhere else.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Motel 6
No comment at this time
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Luis

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were cockroaches in the room, something very unpleasant.
Overnattede 1 nat i januar 2024

6/10 Okay

Brian

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2023

6/10 Okay

JAMES

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

6/10 Okay

Hazel, Fresno

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Gennady

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely dirty outside, Trish in hallways. We had bugs inside the room. It was unbearable and unsanitary to stay, so we left and couldn’t get a refund.
Overnattede 2 nætter i november 2023
Svar fra Customer Care Team den 4. dec. 2023
Dear Gennady, we appreciate your feedback regarding your recent stay at our hotel. We sincerely apologize for the challenges you experienced during your time with us. It's disheartening to learn that the cleanliness, both inside and outside the property, did not meet your expectations. Additionally, we are sorry for any inconvenience caused by bugs in your room. Your feedback is invaluable in helping us identify areas for improvement, and we take your concerns seriously. We encourage you to reach out to us directly to discuss your experience and explore possible resolutions. We understand the importance of providing a clean and comfortable environment for our guests, and we regret that your experience did not align with our standards. Rest assured, we are investigating the matter thoroughly and will take corrective actions to prevent such issues in the future. Your feedback will contribute to our ongoing efforts to enhance the quality of our services. Once again, we apologize for any inconvenience you faced, and we appreciate your understanding. If there are specific details you would like us to handle or if you have further information to share, please feel free to contact us directly. We value your patronage and hope to have the opportunity to regain your trust in the future.Best Regards,Customer Care Team

2/10 Forfærdeligt

Cheryl

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is not the place to book. Homeless encampment. Homeless walking around. Your car is not safe. There’s a locked door in each hotel room and staff doesn’t even know what’s inside. Flicking lights in the bathroom. Non smoking smells like it was smoked in. It’s just really bad. Not safe for the kids to be at. We did check in but didn’t stay. The beds are all dirty. The walls are brown from the smoke. Better to pay more for a better place. Be careful for what you book for. I can’t even get a refund.
Overnattede 1 nat i november 2023
Svar fra Customer Care Team den 28. nov. 2023
Dear Cheryl, we extend our sincerest apologies for the unsatisfactory experience you encountered during your attempted stay at our hotel. Your feedback regarding the cleanliness, safety concerns, and overall condition of our property deeply concerns us, and we truly regret that we did not meet your expectations. Ensuring a safe and comfortable environment for all our guests is our top priority. We take your comments regarding the presence of homeless individuals around the property and any associated safety issues very seriously. Rest assured, we are actively collaborating with local authorities and implementing enhanced security measures to handle these concerns promptly. Regarding the locked doors in each room, we want to clarify that these doors are standard for maintenance access and are in place to ensure safety. However, we understand the importance of transparency, and we will strive to communicate this aspect more effectively to our guests in the future. The condition of our rooms, including any lingering odors and cleanliness problems, is unacceptable. We apologize for the inconvenience caused and have immediately alerted our housekeeping and maintenance teams to rectify these issues and ensure a thorough inspection and improvement of our rooms. We understand your frustration with the refund process and would like to assist you further with this matter. Please contact us directly, and we will do everything in our power to expedite the resolution of your refund request. Your feedback is invaluable to us as it helps us identify areas that need improvement. We hope for the opportunity to regain your trust and provide you with a more positive experience should you reconsider staying with us in the future.Best Regards,Customer Care Team

2/10 Forfærdeligt

Hannah

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Customer Care Team den 25. nov. 2023
Dear Hannah, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

10/10 Fremragende

Fong

Overnattede 1 nat i november 2023
Svar fra Customer Care Team den 21. nov. 2023
Dear Fong, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

2/10 Forfærdeligt

Dianne

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
STAY Away
Don't ever stay there. I don't think I have enough characters to explain all. We waited painfully all night for morning to get off of there. We heard so much cussing, fighting , yelling, banging. We called the front seat they hung up we were to scared to go out in the dark so we waited till morning. Dirty , broken, disgusting. Homeless encampments along the street. No thermostats in room. We also had the stairs next to us and a constant come and go of loud drunk or high folks.
Looked like blood
Broken toilet 
No answer when called office
Broken when someone did answer the phone I told them and they just hung up
Overnattede 1 nat i november 2023
Svar fra Customer Care Team den 13. nov. 2023
Dear Dianne, we're truly sorry to hear about the extremely unpleasant experience you had during your stay. This is certainly not the type of environment we aim to provide for our guests, and we sincerely apologize for the disruptions and discomfort you encountered. Your feedback is deeply concerning, and we take it very seriously. We will investigate the issues you've raised, share them with our team, and take immediate steps to ensure a more secure and comfortable environment for our guests. If there are any specific details you'd like to share or if you have additional concerns, please feel free to reach out to our team directly. We appreciate your understanding and regret the negative impact this had on your stay.Best Regards,Customer Care Team

2/10 Forfærdeligt

Isak

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Literal blood on the carpet, extremely sketchy
Overnattede 1 nat i november 2023
Svar fra Customer Care Team den 13. nov. 2023
Dear Isak, thank you for bringing this matter to our attention. We sincerely apologize for the experience you had at our hotel. The issues you've mentioned are unacceptable, and we want to assure you that we take them very seriously. Our team is currently investigating the situation and taking appropriate action to handle the cleanliness and property conditions. This is certainly not reflective of our usual standards, and we deeply regret any discomfort or concern it may have caused you. If you are willing, we would appreciate additional details about your stay, such as the date and room number, to help us in our investigation and ensure that corrective measures are taken promptly. Your feedback is invaluable in our commitment to providing a safe and pleasant environment for all our guests. Once again, we apologize for the inconvenience and sincerely hope you will give us another opportunity to serve you better in the future.Best Regards,Customer Care Team

2/10 Forfærdeligt

eduardo

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 3 nætter i november 2023
Svar fra Customer Care Team den 10. nov. 2023
Dear Eduardo, we appreciate you taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Cleanliness, service, amenities, and property conditions are important aspects of our guest experience, and we apologize if we fell short in any of these areas. Your input is valuable, and we take it seriously. If there are specific details you would like to share or if there's anything we can do to handle your concerns, please feel free to provide more information. We want to ensure that we learn from your experience and make improvements where needed. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

8/10 Udmærket

Consuelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Customer Care Team den 2. nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Udmærket

Blyss

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Customer Care Team den 30. okt. 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 Forfærdeligt

Kimberly

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was black mold in the shower. Know one ever came to clean the room. There were homeless people living right out the front door. The carpet was black with dirt. The beach across the street was nice but that had nothing to do with the hotel. If I could give less than 1 I would. Not a good place to stay.
Overnattede 3 nætter i oktober 2023
Svar fra Customer Care Team den 1. nov. 2023
Dear Kimberly, we sincerely apologize for the negative experience you had during your stay at our hotel. We take cleanliness and guest safety very seriously, and we are disappointed to learn that there were issues with mold in the shower and cleanliness. This is not the level of service we strive to provide, and we deeply regret that your experience did not meet your expectations. We also understand that the presence of homeless individuals can be concerning, and we are taking steps to handle this issue to ensure the safety and comfort of our guests. Please know that your feedback is valuable, and we will use it to make improvements in our facilities and service. We appreciate your input, and we would welcome the opportunity to provide you with a much more positive experience in the future. If you choose to stay with us again, we will do everything possible to ensure your comfort and satisfaction.Best Regards,Customer Care Team

8/10 Udmærket

Erika

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Near the beach,staff was friendly, lots of near by restaurants. But the room was somewhat dirty,
Overnattede 2 nætter i oktober 2023
Svar fra Customer Care Team den 30. okt. 2023
Dear Erika, we're pleased to hear that you found the hotel's location near the beach convenient and that the staff was friendly. Having a variety of nearby restaurants is also a plus. However, we apologize for the cleanliness issues you encountered in your room. Your feedback is important, and we will handle this matter to ensure that future guests have a more enjoyable and comfortable stay. If you have any more comments or if there's anything specific you'd like to share, please feel free to let us know. We hope to make your future stays more pleasant and clean.Best Regards,Customer Care Team

6/10 Okay

Interworld

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Stairs & Railings need painting.
Overnattede 1 nat i oktober 2023
Svar fra Customer Care Team den 30. okt. 2023
Dear guest, thank you for your feedback regarding the condition of the stairs and railings. Maintaining the safety and appearance of our facility is important to us, and we'll handle this matter to ensure necessary improvements are made. If you have any more comments or if there's anything specific you'd like to share, please feel free to let us know. Your feedback helps us enhance our services, and we hope to make your future stays more pleasant.Best Regards,Customer Care Team