Indgang

Anmeldelser af Hotel Zoe Fisherman's Wharf

4 out of 5
Hotel Zoe Fisherman's Wharf
425 North Point, San Francisco, CA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 649 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 230 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1007 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Helle

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Tony den 20. jul. 2023
Thank you for the perfect rating and it was our pleasure hosting you at Hotel Zoe!

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra Mary den 18. mar. 2020
Thank you for your review!

10/10 Fremragende

Spencer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hi Spencer, Thank you for the 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Julia, Thank you for your positive rating! Your feedback is truly appreciated, and we look forward to the opportunity to host you again in the future.Thank You,Samantha JonesGeneral Manager

4/10 Dårligt

Christine

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The front desk staff was snobby and we did not get the queen room that i prepaid for. The valet staff were amazing and very helpful. Would not go back though.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Valet very helpful and friendly
Overnattede 1 nat i april 2024
Svar fra Zoe den 12. maj 2024
Hi Elizabeth, Thank you for your positive feedback and 5-star rating. We are thrilled to hear that our valet service was very helpful and friendly. Your kind words are truly valued. Hope we have a chance to impress you again in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Jody, Thank you for your 5-star rating. We truly appreciate your support! Your feedback helps us improve our service. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Harold

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like everything
Overnattede 2 nætter i maj 2024
Svar fra Zoe den 12. maj 2024
Hello Harold, Thank you for your positive feedback and 5-star rating. We are thrilled that you enjoyed your experience with us. We look forward to the opportunity to welcome you back in the future!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

walt

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location.
Overnattede 4 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Walt, Thank you for your feedback on the 5-star rating and mentioning the convenient location. We appreciate your support and look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Lauren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel Zoe was walking distance from the Wharf which was my favourite part of this stay. The staff was always polite and accomadating. I liked that there was bike rentals available although it was too windy for what I was used to. Maybe next time I'll take advantage of it. My partner has a diff sleep schedule than me and usually I can mitigate this by hanging out in another room. I wish the lobby/work space was a bit brighter or easier to see. However, the lounge/terrace area is comfortable and I enjoyed the option to smoke some marshmellows for s'mores. I liked that the area wasn't too "busy" so that for uber/lyft/taxi, it was easy to drop off/pick up. The hotel was clean and the king sized bed upgrade was comfortable. Appreciate the men at the front desk and at the entrance. I did dine at their restaurant. It is okay
Overnattede 4 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hi Lauren, Thank you for sharing your feedback about your stay at Hotel Zoe. We are thrilled to hear that you enjoyed our convenient location near the Wharf and the comfort of the king-sized bed upgrade. Your suggestions regarding the lobby/work space are valuable to us, and we will take them into consideration for future improvements. We are glad you found our staff accommodating and the terrace area enjoyable. We look forward to welcoming you back for another pleasant experience!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Veronique

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very sweet and peaceful staying in Zoe fisherman hotel near Pier 39 and the sea lions so cute !
Overnattede 6 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hi Veronique, Thank you for your positive rating and kind comments about your stay at Zoe Fisherman Hotel. It's wonderful to hear that you had a very sweet and peaceful experience. Your support is truly valued!Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente opción
Overnattede 4 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hello Juan, Thank you for your positive rating of 4. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Daryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is a gem. Its located right near the Fisherman's wharf and has a fabulous hotel next door. The beds are super comfortable and overall, the hotel is great.
Overnattede 3 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hi Daryl, Thank you for sharing your wonderful experience and awarding us a 5-star rating! We are thrilled to hear that you enjoyed our hotel, especially the convenient location near Fisherman's Wharf and the comfort of our beds. Your kind words motivate us to continue delivering exceptional service. We can't wait to host you again for another fantastic stay!Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Jan Krista

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a pleasant stay at Hotel Zoe. Its close proximity to the fisherman’s wharf was the reason I booked this place. Despite it being in a trendy area, it was quiet at night, which was a plus. The staff were lovely and accommodating. There was free coffee service in the morning which was nice. The downside to this place was they have very expensive valet parking which was the only parking option they offer as they do not allow for self-park. $75 per night for the valet parking is quite steep but we paid for it for our peace of mind because San Francisco is notorious for car-break ins. The bed and pillows were soft and comfortable. The shower was my favorite part of the stay. It was very clean, modern, tastefully designed and it made me feel relaxed and clean after a day’s adventures. We had a great stay and we will be happy to recommend it to friends and family.
Overnattede 3 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hello Jan, Thank you for sharing your recent stay experience at Hotel Zoe. The convenient location near Fisherman's Wharf, the peaceful surroundings, and the exceptional service provided by our staff are all aspects we are thrilled you enjoyed. Your feedback on the clean and modern amenities, especially the shower, is much appreciated. We understand the concern about the valet parking cost and will consider your comments for future enhancements. We truly value your recommendation and look forward to welcoming you, your friends, and family back soon.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Roela

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great customer service! Joe and Eric are the best! Very friendly and courteous! Went out of their way to provide comfort to guests.
Overnattede 1 nat i april 2024
Svar fra Zoe den 4. maj 2024
Hi Roela, Thank you for your positive feedback and 5-star rating. We are delighted to hear that Joe and Eric provided exceptional customer service, ensuring your comfort throughout your stay. Your kind words mean a lot to us. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Sherry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reliably nice. We enjoyed the fire tables in the courtyard. The location is just tucked away enough to avoid the crowd and noise from the Wharf. More of an adult place, not a lot of kids. If you want kids and noise head across the street to RUI.
Overnattede 2 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Sherry, Thank you for the positive feedback and 5-star rating! We are thrilled that you enjoyed the peaceful ambiance and fire tables in our courtyard. Your support is truly appreciated. We look forward to welcoming you back for another memorable experience!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Donna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My first trip to San Francisco and I couldn’t have asked for a better location the pier is 2 blocks away everything is so walkable from this location, bonusTrader Joes is just around the block also. I am a solo female travel and I felt safe in and around this location. The restaurant and bar are a nice way to start or end your evening, if you prefer there is coffee and tea in the lobby where you can sit inside at the fireplace or outside in courtyard in the AM or enjoy your wine in evening with some-mores . The staff were so helpful and pleasant and readily answered or assisted with details to enable guest to enjoy their stay. I will definitely stay here when I travel to SFO! DYoung
Overnattede 5 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Donna, Thank you for celebrating your stay with us! Your positive feedback about your recent trip to San Francisco truly made our day. We are thrilled that our location, amenities, and staff made your solo travel memorable. We can't wait to welcome you back on your next visit!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Clifford

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect!
Overnattede 1 nat i april 2024
Svar fra Zoe den 12. maj 2024
Hi Clifford, Thank you for your kind words and the 5-star rating! We are thrilled to hear that everything was perfect during your visit. We look forward to welcoming you back soon.Thank You,Samantha JonesGeneral Manager

6/10 Okay

Jennifer

Synes godt om: Rengøring, service og personale, faciliteter
Undisclosed fees and thin doors. I thought the person in the room next door was trying to scratch their way in through the connecting door.
Overnattede 2 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hello Jennifer, We appreciate you highlighting the issues you faced. We apologize for any inconvenience caused by noise disturbances. Your feedback is valuable to us, and we will address these concerns to enhance our services.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Ludmila, Riverton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay. Definitely recommend and will stay again in the future.
Overnattede 2 nætter i april 2024
Svar fra Zoe den 23. apr. 2024
Hi Ludmila, Thank you for the 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you enjoyed your stay. Your recommendation means a lot to us. We would be delighted to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Nikzad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, helpful staff, and the outdoor fireplace at nights is a good vibe.
Overnattede 3 nætter i marts 2024
Svar fra Zoe den 23. apr. 2024
Hi Nikzad, Thank you for sharing your positive experience with us! We truly appreciate your kind words about our great location, helpful staff, and the fantastic vibes from the outdoor fireplace. We are delighted to hear that you enjoyed your time with us. Looking forward to welcoming you back on your next visit!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Lucy Lorraine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Y
Overnattede 3 nætter i april 2024

6/10 Okay

Deanna

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Hotel staff were great! Food in the restaurant was terrible. Worst coffee I've ever tasted. Restaurant bartender was not friendly on the evening shift.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Kimberly, Walnut Creek

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Affordable, friendly and so close to the Wharf. Everything we wanted to do was walkable. Valet was quick to both pick up and drop off our car. Staff was incredibly friendly and helpful. Our room was so clean and comfortable
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Cynthia, San Dimas

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel canceled my reservation without notifying me. This happened twice with the same reservation. Service is unacceptable, said that EXPEDIA canceled it, but EXPEDIA did not cancel it. It was the hotel they canceled it.
Overnattede 2 nætter i april 2024
Svar fra Zoe den 12. maj 2024
Hey Cynthia, I'm truly sorry to hear about your experience with the reservation cancellation without notification. We understand the frustration this must have caused. Rest assured, we will thoroughly investigate this matter to prevent any recurrence. Thank you for bringing this to our attention.Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Gio

Overnattede 2 nætter i april 2024

10/10 Fremragende

Beverly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved everything about our stay at Hotel Zoe. Such wonderful & friendly staff really make it a personal experience. We especially appreciated Roy at front desk. His positive attitude and friendly demeanour are contagious. Always saying hello and offering great advice on restaurants etc. Such a joy ❤️ No doubt we will return.
Overnattede 4 nætter i april 2024
Svar fra Zoe den 16. apr. 2024
Hello Beverly, Thank you for your kind words about your stay at Hotel Zoe. We are thrilled to hear that you found our staff to be exceptional, especially Roy at the front desk. Your feedback truly motivates us to continue delivering top-notch service. We look forward to welcoming you back for another memorable experience.Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Cary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was very clean and up to date. Area is safe but not that close some of the better restaurants and attractions in the city. The location was quiet allowing for a restful evening of sleep.
Overnattede 3 nætter i april 2024
Svar fra Zoe den 16. apr. 2024
Hello Cary,Thank you for sharing your recent experience with us. We are pleased to hear that you found the room clean and enjoyed a peaceful night's rest in our quiet location. Your feedback about the distance from city attractions is valuable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Brenda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect hotel. Close to the pier and shopping. Very nice rooms and FANTASTIC staff
Overnattede 2 nætter i april 2024

6/10 Okay

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

christina

Overnattede 3 nætter i april 2024
Svar fra Zoe den 4. maj 2024
Hi Christina, Thank you for the 5-star rating! Your support is truly appreciated. Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Juana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!
Overnattede 3 nætter i april 2024

10/10 Fremragende

JORGE ENRIQUE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
EXCELENTE UBICACIÓN Y EL SERVICIO MUY BUENO. RODRIGO, TIPO MUY AMABLE Y SERVICIAL. SIN DUDA REGRESAMOS.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Dylan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean with good location and well trained staff

10/10 Fremragende

FLORES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good!
Overnattede 2 nætter i marts 2024
Svar fra Zoe den 9. apr. 2024
Hello, We appreciate your positive feedback and 5-star rating. Your support is invaluable to us!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Kelby

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was much nicer than expected and the hotel is very close to the main tourist area. Very great stay!
Overnattede 4 nætter i marts 2024
Svar fra Zoe den 9. apr. 2024
Hello Kelby, Thank you for sharing your positive experience with us. We are thrilled to hear that the room exceeded your expectations and that our hotel's location near the main tourist area was convenient for you. Your support is truly appreciated, and we are delighted that you had a fantastic stay! We eagerly await your next visit.Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Zoe den 9. apr. 2024
Hello Lisa, Thank you for the 4-star rating! We look forward to welcoming you back.Thank You,Samantha JonesGeneral Manager

6/10 Okay

Roxanna

Rejste med familie
It’s okay
Overnattede 1 nat i marts 2024

10/10 Fremragende

Subrata

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel in an excellent location. Two blocks from Fisherman’s Wharf.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Yasmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Diana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient. Walkable to Pier, restaurants and shops
Overnattede 3 nætter i marts 2024
Svar fra Zoe den 2. apr. 2024
Hi Diana,Thank you for sharing your positive feedback and giving us a 5-star rating! We are thrilled that you found our location convenient, close to the Pier, restaurants, and shops. Your support means a lot to us. We look forward to your next visit for another enjoyable experience.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Hongcheng

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good choice around pier 39
Overnattede 4 nætter i marts 2024
Svar fra Zoe den 2. apr. 2024
Hi Hongcheng,Thank you for your 5-star rating. We appreciate your kind words about our location around Pier 39. Your support means a lot to us! Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager

8/10 Udmærket

Enrique, Miami

Overnattede 7 nætter i marts 2024

10/10 Fremragende

Jamila, Jefferson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Zoe den 2. apr. 2024
Hello Jamila, Thank you for the 5-star rating! Your feedback means a lot to us. We truly appreciate your support.Thank You,Samantha JonesGeneral Manager

6/10 Okay

ron

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
No Pool, no spa, lobby bar closed
Overnattede 3 nætter i marts 2024
Svar fra Zoe den 2. apr. 2024
Hello Ron,Thank you for sharing your feedback with us regarding the amenities. We appreciate your insights as we continually strive to enhance our guests' experiences. Your input is valuable to us. Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Sicheng

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice experience
Overnattede 3 nætter i marts 2024
Svar fra Zoe den 27. mar. 2024
Hello Sicheng,We appreciate your 5-star rating and are delighted to hear about your nice experience. Your support means a lot to us. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

lizzy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Zoe den 25. mar. 2024
Hello Lizzy,Thank you for your 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean. Very nice staff, eager to assist.
Overnattede 2 nætter i marts 2024
Svar fra Zoe den 22. mar. 2024
Hello John,Thank you for your positive feedback about our establishment. We appreciate your kind words regarding the cleanliness and the helpful staff. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fremragende

Patrice

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Zoe den 9. apr. 2024
Hello Patrice,Thank you for the 5-star rating. We appreciate your support and look forward to the opportunity to impress you again in the future.Thank You,Samantha JonesGeneral Manager