Terrasse/gårdhave

Anmeldelser af Canopy by Hilton San Antonio Riverwalk

4 out of 5
Canopy by Hilton San Antonio Riverwalk
123 N. Saint Marys St., San Antonio, TX

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 969 af i alt 1300 anmeldelser" "
Bedømmelse på 8 − Udmærket. 214 af i alt 1300 anmeldelser" "
Bedømmelse på 6 − Okay. 71 af i alt 1300 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 1300 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1300 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lige ved Riverwalk
Dejlig centralt hotel lige ved Riverwalk. Receptionen var meget vedkommende og gav god og hurtig check ind. Stort flot værelse og god seng.
Overnattede 2 nætter i januar 2022
Svar fra Oscar Perez, Front Desk Manager den 1. feb. 2022
Hi Dennis! Thank you so much for that fantastic review and rating. I am glad you enjoyed your stay! We hope to see you again the next time

10/10 Fremragende

Glynn

I liked the rooms, the cleaning personnel were very nice and friendly.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Tyrrell

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property location, ease of access to the river walk, the room with city views were great. Surprisingly the mattress was very, very hard... even cement-like hard to me. A retiredveteran, I slept on the ground before and got a decent sleep in. I ended up sleeping on the lounger with blanket from the bed. Uncomfortable, yes, but I was able to get some sleep.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and professional
Overnattede 2 nætter i maj 2024
Svar fra Julia den 28. maj 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 Fremragende

Dianne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, Great location
Overnattede 3 nætter i maj 2024
Svar fra Julia den 28. maj 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 Fremragende

Mark

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff
Overnattede 1 nat i maj 2024
Svar fra Julia den 27. maj 2024
We are so happy to hear that you enjoyed your stay with us!

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved staying here!
Overnattede 3 nætter i maj 2024
Svar fra Julia den 27. maj 2024
We are so happy to hear that you enjoyed your stay with us!

6/10 Okay

Veronika

Overnattede 3 nætter i maj 2024
Svar fra Julia den 26. maj 2024
We appreciate your feedback!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
GREAT LOCATION
Overnattede 3 nætter i maj 2024
Svar fra Kiley den 24. maj 2024
Thank you so much for the amazing review about our hotel, John! We're thrilled to hear that you enjoyed the location and surrounding areas! We hope to welcome you back in the future!

10/10 Fremragende

Ricardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
🙌
Overnattede 2 nætter i maj 2024
Svar fra Kiley den 24. maj 2024
Thank you for taking the time to leave us such a great review! We hope you will travel back to San Antonio in the future, and visit us again!

8/10 Udmærket

Lawrence Edward

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was good, staff friendly, convenient location, right on river walk.
Overnattede 2 nætter i maj 2024
Svar fra Kiley den 24. maj 2024
We're thrilled to hear that you enjoyed our hotel's amazing location! Providing guests with an exceptional setting to explore and experience is one of our top priorities. Whether it's the stunning views, convenient access to local attractions, or simply being nestled in the heart of the action, we're delighted that our location enhanced your stay. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back to our hotel for another unforgettable visit!

6/10 Okay

JAMES

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice hotel, although the ac was running and it was a very, hot night. Needless to say, it makes sleeping pretty miserable that even my husband sweated during the night which is very unusual. That would be my only complaint BUT IT IS A BIG ONE! Parking staff was absolutely great! Will not re-book at this location because of non-working AC.
Overnattede 1 nat i maj 2024
Svar fra Kiley den 24. maj 2024
James, I'm sorry to hear about the trouble you experienced with the air conditioning during your stay. Your comfort is our top priority, and it's disappointing to learn that we fell short in providing the ideal environment for you. Rest assured, we take feedback like this seriously and will address the issue promptly to ensure it doesn't recur. If you have any further details or would like to discuss your experience further, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

8/10 Udmærket

Daniel, Laredo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Kiley den 24. maj 2024
Thank you for taking the time to leave us an amazing review! We hope to welcome you back in the future!

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property, right on the riverwalk. Loved the sliding barn doors and the decor in the room. Spectacular breakfast. Friendly, knowledgeable staff.
Overnattede 1 nat i maj 2024
Svar fra Kiley den 22. maj 2024
Thank you so much for taking the time to leave us an amazing review! We are thrilled to hear that you enjoyed our property and restaurant. Providing top-notch service is at the heart of everything we do, and it's incredibly rewarding to know that our efforts have made a difference for you. Thank you for taking the time to share your feedback – it truly means the world to us! We hope to welcome you back in the future!

10/10 Fremragende

Christie

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Great access to all the downtown attractions. Dinner at Domingo was amazing
Overnattede 2 nætter i maj 2024
Svar fra Kiley den 22. maj 2024
Thank you so much for your kind words about our hotel and restaurant! We are thrilled to hear that you enjoyed your stay. We hope to see you again in the future!

10/10 Fremragende

Sungji

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable and pleasant stay. Easy access to the Riverwalk. I enjoyed my time and the Nespresso each morning.
Overnattede 2 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 22. maj 2024
Hi Sungli,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

8/10 Udmærket

Iris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 22. maj 2024
Hi Iris,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Arceli

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overall great place to stay. TV doesn’t work
Overnattede 2 nætter i maj 2024
Svar fra Julia den 21. maj 2024
We are so happy to hear that you enjoyed your stay with us! Thank you for letting us know about the TV so that we can make sure it is fixed before the next guest arrives!

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 5 nætter i maj 2024
Svar fra Julia den 21. maj 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 Fremragende

Li

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed for a night and had no complaints
Overnattede 1 nat i maj 2024
Svar fra Julia den 21. maj 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 Fremragende

Jeremy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a wonderful stay, just wish they had continental breakfast. Over all an amazing place to stay :)
Overnattede 3 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 20. maj 2024
Hi Jeremy,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Carol J

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Was an awesome hotel loved the Bar on 3rd floor very cute
Overnattede 4 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 20. maj 2024
Hi Carol J,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 21. maj 2024
Hi Kelly,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Emmanuel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was clean , the restaurant was one of the best on the river walk
Overnattede 1 nat i maj 2024
Svar fra Kiley den 20. maj 2024
Thank you for taking the time to leave us such an amazing review! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 Fremragende

Wanell K

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great except the $55 a night for parking. Staff was great, facility was great, food was great. Loved the motel. Will definitely stay again!
Overnattede 3 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 27. maj 2024
Hi Wanaell,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Kiley den 19. maj 2024
Thank you so much for taking the time to leave us an amazing review! We hope to see you again soon!

10/10 Fremragende

Johnathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place would book again
Overnattede 1 nat i maj 2024
Svar fra Julia den 17. maj 2024
Thank you so much for your great review! We are so happy you enjoyed your stay!

10/10 Fremragende

robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, convenient to the Riverwalk and staff was excellent
Overnattede 3 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 13. maj 2024
Hi Robert,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

4/10 Dårligt

Ricardo del

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Se fue el agua en todo el hotel y no quisieron reembolsarme una noche por haber separado a ttavez de expedia
Overnattede 3 nætter i maj 2024
Svar fra Adam M. den 14. maj 2024
Lamentamos sinceramente los inconvenientes que experimentaste durante tu estancia debido a la falta de agua en el hotel. Hemos aplicado un crédito de 30 a tu cuenta como compensación por las molestias ocasionadas. Valoramos tu paciencia y comprensión en esta situación. Esperamos que esta compensación demuestre nuestro compromiso con tu satisfacción como huésped. Si necesitas alguna otra asistencia o tienes más preocupaciones, por favor no dudes en contactarnos directamente. ¡Esperamos darte la bienvenida de nuevo en el futuro para una experiencia mucho más placentera!

10/10 Fremragende

Valeria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved it !
Overnattede 1 nat i maj 2024
Svar fra Kiley den 13. maj 2024
Thank you so much for taking the time to leave us a review! We hope to see you again in the future!

10/10 Fremragende

Sidali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modern and clean hotel, view from the room was awesome and the staff were very helpful and accommodating. Late checkout was a bonus 😉
Overnattede 2 nætter i maj 2024
Svar fra Julia den 13. maj 2024
Sidali, Thank you so much for your great review! We are so happy you enjoyed your stay and look forward to welcoming you back again in the future!

10/10 Fremragende

Madison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was amazing! Food, location, service! 10/10 love!!!
Overnattede 1 nat i maj 2024
Svar fra Karen, -Front Desk Manager den 12. maj 2024
Hi Madison,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon

10/10 Fremragende

Beatriz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only the steam is not useful for ironing some parts.
Overnattede 1 nat i maj 2024
Svar fra Karen, -Front Desk Manager den 12. maj 2024
Hi Beatriz,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service. We will continue to work on improving the conditions of our steamer. We appreciate your business and We look forward to serving you again soon!

2/10 Forfærdeligt

Scott

Overnattede 1 nat i maj 2024
Svar fra Julia den 13. maj 2024
I am sorry to hear that you did not have a good experience with us. I do see that you cancelled your reservation, with full refund and did not check into our hotel. We would love to hear more about what we could have done better for you prior to your arrival.

10/10 Fremragende

Clinton, HOOPER

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the location of the hotel
Overnattede 3 nætter i maj 2024
Svar fra Karen, -Front Desk Manager den 11. maj 2024
Hi Clinton,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Rick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i maj 2024
Svar fra Adam M. den 10. maj 2024
Thank you so much for sharing Rick! Please come back and visit us again soon!

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very happy with Our choice to stay here. It is right on the Riverwalk and easy access to all the other dining options and shops. I thought the bottom floor restaurant bar area was one of the nicer on all of the Riverwalk.
Overnattede 1 nat i maj 2024
Svar fra Karen Jorgenson, -Front Desk Manager den 9. maj 2024
Hi Patrick,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Noelle, Asbury

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2024
Svar fra Adam M. den 9. maj 2024
Thank you so much for sharing Noelle! Please come back and visit us again soon!

8/10 Udmærket

Phillip, Finksburg

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay plenty of different things to do around
Overnattede 2 nætter i maj 2024
Svar fra Julia den 8. maj 2024
Phillip,Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

10/10 Fremragende

Ana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great time during Fiesta weekend
Overnattede 1 nat i april 2024
Svar fra Julia den 8. maj 2024
Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

6/10 Okay

Nancy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Kiley den 8. maj 2024
Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that your experience was satisfactory overall, but we're always striving to make every guest's stay exceptional. We value your input and would love to know how we can turn your stay into an outstanding one next time. Your insights help us improve, and we hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific you think we could do better, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The interior is unique and stylish. The view of and access to riverwalk is amazing.
Overnattede 1 nat i maj 2024
Svar fra Kiley den 7. maj 2024
Heather, thank you for sharing your experience! We're thrilled to hear that you enjoyed our unique and stylish interior design. We take pride in creating a welcoming and aesthetically pleasing atmosphere for our guests. The riverwalk view and access are indeed exceptional features, and we're delighted that you were able to fully appreciate them during your stay. We hope to have the pleasure of welcoming you back soon for another memorable experience at our hotel!

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the modern room. Have stayed at other Riverwalk hotels. This was our nicest stay to date.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Chenxin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kiley den 4. maj 2024
Thank you so much for taking the time to leave us an amazing review! We hope you will visit us again soon!

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
dining opions
Overnattede 1 nat i april 2024
Svar fra Karen Jorgenson, -Front Desk Manager den 1. maj 2024
Hi David,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 Fremragende

Nicholas, saint louis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very cool hotel and the staff was awesome.
Overnattede 3 nætter i april 2024
Svar fra Adam M. den 30. apr. 2024
Thank you so much for sharing Nicholas! Please come back and visit us again soon!

8/10 Udmærket

Maxime

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Adam M. den 30. apr. 2024
Thank you so much for sharing! We appreciate all feedback and always continue to improve. If there is anything you think we could have done differently, please let us know. Thank you for staying with us. We hope to welcome you back soon!

10/10 Fremragende

Rozmin

Overnattede 2 nætter i april 2024
Svar fra Kiley den 19. maj 2024
Thank you for leaving us a review! We hope to welcome you back in the future!

8/10 Udmærket

Marcoantonio

Synes godt om: Rengøring, service og personale
Good
Overnattede 1 nat i april 2024
Svar fra Kiley den 30. apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay.At Canopy by Hilton San Antonio Riverwalk providing exceptional service and creating memorable experiences for our guests is our top priority, and it's wonderful to hear that we succeeded in doing so during your visit.Your feedback is incredibly valuable to us, and it serves as a great source of motivation for our team. We hope to see you again soon!

10/10 Fremragende

Efraín

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024
Svar fra Kiley den 30. apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay. We look forward to welcoming you back for another fantastic experience in the future!