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Anmeldelser af Super 8 by Wyndham Henrietta/Rochester Area

2 out of 5
Super 8 by Wyndham Henrietta/Rochester Area
1000 Lehigh Station Rd, Henrietta, NY

Anmeldelser

6,4
Bedømmelse på 10 − Fremragende. 212 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 251 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 204 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 163 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 176 af i alt 1006 anmeldelser" "

6,2/10

Rengøring

7,2/10

Service og personale

6,0/10

Faciliteter

6,0/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Eladia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its a convenient place to stay, right off the thruway. My room did not have an iron, I had to requested one and was told told that I had to take it up to my room myself. This was on the second day, I asked them to have housekeeping take it. My beds were not not made nor my towels replenished. Housekeeping should be done every day unless the person request not be done. I stayed 3 night and they were never done. Other than that it was fine.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Tyri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place.
Overnattede 1 nat i maj 2024
Svar fra Robin den 26. maj 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

2/10 Forfærdeligt

Dan

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newer carpeted and vinyl floors look good but a closer look reveals it was like putting lipstick on a pig. Still a pig! One of our rooms had a heavy odor of cigarette smoke despite being designated non smoking. Front desk did nothing to correct it. Both of our rooms had cigarette burns in the bed coverings and many stains on the mattress covers! We took pictures if you would like to see them.
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Heather, Kansas City

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
NO elevator.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jer

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and affordable hotel with a lot of space. Great experience.
Overnattede 1 nat i maj 2024
Svar fra Robin den 26. maj 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

10/10 Fremragende

Breanna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super clean and safe. Great breakfast
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Shyasia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Dianna

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms stuff on walls, doors, and doorways. Burn holes on bed. Smoke smell even though it was non smoking. No hand soap in bathroom, and plumbing equipment broken. Continental breakfast al laugh. Coffee, cereal or waffle with spoiled fruit. No napkins so I asked and the gentleman tossed a box of tissues on my table. Please don’t go. Highway robbery for a dump
Overnattede 4 nætter i maj 2024

10/10 Fremragende

John

Very good stay
Overnattede 1 nat i maj 2024
Svar fra Robin den 26. maj 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

10/10 Fremragende

Kaela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Nika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
s
Overnattede 1 nat i maj 2024

10/10 Fremragende

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean breakfast
Overnattede 1 nat i marts 2024

6/10 Okay

Rosa

Rejste med partner, Forretningsrejsende
Synes ikke om: Faciliteter
Breakfast was dismal since all that was offered was toast, cold cereal, waffles, yogurt, and a piece of fruit. No decaff tea. We went out for breakfast every morning of our stay. There are No Smoking signs on either side of the front door, yet the staff and guests stand next to these signs to smoke.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Olivier, ETAMPES

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ce n'est pas mon premier séjour dans cet établissement. J'y suis venu il y a 2 ans. J'ai apprécié le sérieux de la tenue de l'endroit. Il y a effectivement des interlocuteurs (réception, petit-déjeuner, problème relevant du bricolage). J'ai eu une poubelle vidée et des serviettes neuves chaque jour. Tout fonctionnait même si la prise de la lampe du fond était sortie du mur, et un abat-jour de lampe de chevet un peu cabossé. Je dors toujours avec des bouchons anti-bruits en hôtel aux Etats-unis. Si vous ne dormez pas ainsi, le bloc chauffage/climatisation, les conduites d'eau des voisins (sifflement aigu) et les portes qui claquent ou les voix parfois, peuvent vous déranger. Le petit déjeuner était simple mais possible. J'ai toutefois acheté mon jus d'orange pour la semaine (un tour chez Walmart et c'est réglé) parce qu'il n'y en avait pas à l'hôtel et que, de toutes façons, je ne prends que le meilleur. La TV fonctionnait et le lit était bon et très grand. Franchement, j'ai apprécié ce séjour.
Overnattede 7 nætter i april 2024
Svar fra Robin den 2. maj 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced good services and professionalism during your stay. Providing excellent service is our priority, and we appreciate your recognition of our efforts.I

4/10 Dårligt

Kelly

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not enough towels for 3 people. Pillows are sooo outdated. Itchy when we get in bed under blankets. TV not working. Roku fire I refuse sign in my account on it. No explanation about down payments online until I arrived - they charged us the nights we planned sleep there not at the end of the last day
Overnattede 2 nætter i april 2024

8/10 Udmærket

frank

Overnattede 1 nat i april 2024

10/10 Fremragende

martha, randolph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Robin den 19. apr. 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

6/10 Okay

Yogesh

Rejste med familie, Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
breakfast is included but coffee and juice machine do not work no alternative arrangement. seen. the waffle dough is of lower quality and you can feel this as you eat it.
Overnattede 1 nat i april 2024

6/10 Okay

Joseph

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Robin den 19. apr. 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

10/10 Fremragende

Paulina

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place was super clean, quiet and it was very pleasant to stay! I would recommended for anyone!
Overnattede 1 nat i april 2024

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My Room was clean and comfortable... not too big, not too small... it had it all the right amenities I needed. And the bed was nice and comfortable with good linens and pillows. It was a good stay and the staff was friendly. This location is also quite good... lots of businesses around and only about 15mins from downtown. I recommend this hotel.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Andre St

Rejste med partner
Good location easy access
Overnattede 1 nat i april 2024
Svar fra Robin den 10. apr. 2024
Thank you for taking the time to share your feedback

8/10 Udmærket

Kelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Really would have liked to have had adequate breakfast available. We know it was a busy time but if all your rooms were full at premimium rates, it would have been appreciated if you had adequate amount of juice and a working coffee machine. Had to go to front desk to obtain toilet paper for our room.
Overnattede 2 nætter i april 2024
Svar fra Robin den 9. apr. 2024
Thank you for taking the time to share your feedback

4/10 Dårligt

Marielis

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Las alarma de incendio se ativaron todas las noche como a es de las 2am de la mañana todos los dias que estuve ay y saca a todo el mundo para afuera con ese frio y uno puerde su sueño
Overnattede 3 nætter i april 2024
Svar fra Robin den 9. apr. 2024
Thank you for sharing your feedback regarding your recent stay. I apologize for any inconvenience caused by the fire alarm going off every night. Your comfort and safety are our top priorities, and it's disheartening to hear that this issue affected your experience.I assure you that we take matters of safety seriously, and I have immediately alerted our maintenance team to investigate and address the recurring fire alarm incidents. Your feedback is crucial in helping us identify and resolve issues promptly, and I appreciate you bringing this to our attention.We value your input, and we are committed to ensuring a more comfortable experience for our guests.Once again, I apologize for the inconvenience, and we appreciate your understanding as we work to address this matte

10/10 Fremragende

Julio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 3 nætter i marts 2024
Svar fra Fatima den 4. apr. 2024
We thank you so much for choosing Super 8 by Wyndham.

6/10 Okay

David

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff was cordial. Breakfast was typical. Rooms were clean. What I didn't understand is that it is a "non-smoking" facility. Yet, due to the continuous smoking of marijuana being allowed in the rooms, not only did it fill the hallways, it came in to my room as well. It is supposed by those that don't engage in smoking, whether tobacco or other substance, that smoking would be prohibited. If not, it's good to know, so that I can filter out facilities that allow smoking.
Overnattede 2 nætter i marts 2024
Svar fra Robin den 5. apr. 2024
Thank you for taking the time to share your feedback

4/10 Dårligt

Lonnie

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stairs and hallways unclean, trash outside of building, seemed to be many men/workers staying at property??? breakfast was very sparse - juice machine out of order, house keeping only came one time during 3 night stay.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Jim

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good area I've stayed there many times.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Aamir, Mississauga

Overnattede 1 nat i marts 2024
Svar fra Robin den 19. apr. 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

2/10 Forfærdeligt

Duane

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Witnessed a woman being attacked right in the lobby of the hotel. It took police 20 minutes to arrive. Very disturbing that staff would allow such things to happen.
Overnattede 3 nætter i marts 2024
Svar fra Robin DePoty den 22. mar. 2024
I'm sorry to here that but I don't recall this incident I think you may be reveiwing the wrong property

10/10 Fremragende

Dipika

Overnattede 1 nat i marts 2024
Svar fra Fatima den 4. apr. 2024
Thank you so much for your stay and for choosing Super 8 by Wyndham.

10/10 Fremragende

DEZIREE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i marts 2024
Svar fra Robin den 10. mar. 2024
Thank you for taking the time to share your feedback

10/10 Fremragende

Amarilis

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Loved the
Svar fra Robin den 10. mar. 2024
Thank you for taking the time to share your feedback

4/10 Dårligt

Thomas

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Trash in rear parking lot kinda says everything you need to know.
Overnattede 10 nætter i februar 2024

4/10 Dårligt

Mark

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

6/10 Okay

Karen

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
clean room
The room was clean and comfortable. The halls smelt like weed but the room didn't, so I didn't care. Desk check-in was great, Tasha I think. The outside grounds were terrible with trash. The man who oversaw breakfast was creepy, he watched every bite we ate and every breakfast item that was there. Waffles, apples and bagels, hot beverages for breakfast which was nice. Overall happy room was clean.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff was very nice and helpful. Housekeeping could use some work. Hair in the shower and stains on the blanket. The hot water is more or less cold/warm in the shower so make it quick. Overall, for the price, it was a nice stay. Just wish they had more fruit and yogurt for breakfast; mostly just bread and waffles.
Overnattede 2 nætter i februar 2024
Svar fra Robin den 2. mar. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced good services and professionalism during your stay. Providing excellent service is our priority, and we appreciate your recognition of our efforts.I

2/10 Forfærdeligt

Sathiyamoorthy

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I wish, the management could have renewed the bathrooms. Flooring and walls were good. Service for breakfast is very poor. Management could add tesla super charges in the parking lots.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Belinda

Overnattede 3 nætter i februar 2024

8/10 Udmærket

sherry

Rejste med familie
Synes godt om: Rengøring, service og personale
I enjoyed My visit. However, I noticed stains on the blankets and one sheet. I will visit again in a few months.I hope they'll have bought new bedding by summer.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Naomi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Cost-effective stay will return
You get what you pay for I have no complaints it was clean quiet breakfast filled my belly very convenient
Overnattede 1 nat i februar 2024

4/10 Dårligt

Carol Ann

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room looked updated but, no hot water, safety latch broken, heater didn't work properly, breakfast items were stale, we booked for 2 nights but our cards were turned off after one and had to get cards reprogrammed, bottles in our shower were empty. We have stayed here a year ago but since then things have gone down hill. People at front desk were very friendly.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

raymond

Overnattede 1 nat i februar 2024

10/10 Fremragende

Noemi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Friendly staff made me fell like we was family love it breakfast delicious and yes I will come back when come visit Rochester thanks
Overnattede 1 nat i februar 2024
Svar fra Robin den 2. mar. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced good services and professionalism during your stay. Providing excellent service is our priority, and we appreciate your recognition of our efforts.

6/10 Okay

Stephen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Corinne

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Labria

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Elizabeth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Continental breakfast was great.. my kids enjoyed making the waffles.
Overnattede 2 nætter i februar 2024
Svar fra r den 2. mar. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced good services and professionalism during your stay. Providing excellent service is our priority, and we appreciate your recognition of our efforts.

10/10 Fremragende

Belinda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 8 nætter i januar 2024