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Anmeldelser af Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3 out of 5
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel
320 Hillsborough St, Raleigh, NC

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 272 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 291 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 178 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 152 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 108 af i alt 1001 anmeldelser" "

7,4/10

Rengøring

8,2/10

Service og personale

6,4/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Poul Lund

Overnattede 3 nætter i september 2023

4/10 Dårligt

Kathrine

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Worn down, no breakfast.
The hotel was centrally located, but worn down. Wall paper and ceiling paint were falling of in both hallways and in the room. Lift and floors were dirty. We paid for breakfast which turned out to be coffee/tea and a muffin in a plastic wrapping. No breakfast restaurant - it was simply served at the reception. Nothing else available. Staff was kind and helpfull though.
Overnattede 2 nætter i februar 2023

6/10 Okay

Mikael

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2018
Svar fra Charles Woolard Reservations Coordinator den 14. nov. 2018
Thank you for staying with us!

4/10 Dårligt

Kim

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Great location but the hotel itself is run down and so filthy I could not believe it was a chain hotel. I was not expecting the Ritz but I did expect cleanliness. Will never stay here again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location for the downtown distance and other parts around the city.
Overnattede 3 nætter i april 2024

8/10 Udmærket

David, Shinnston

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was clean and staff was helpful and nice. There is a funky smell throughout the hotel. Room was small but the bed was comfortable.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Lauren

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Catherine

Synes godt om: Rengøring, service og personale
This property is very convenient to downtown and was quiet and comfortable. The property is a bit dated but very clean with friendly staff.
Overnattede 3 nætter i februar 2024

6/10 Okay

Derrick

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Place is old...
Overnattede 1 nat i april 2024

4/10 Dårligt

Jose

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Old, terrible Breakfast option. Below Holiday Inn's standards...
Overnattede 2 nætter i april 2024

4/10 Dårligt

Almesha

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Stacy

Synes godt om: Service og personale
Overnattede 2 nætter i marts 2024

6/10 Okay

Christine

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2024

6/10 Okay

Sean

Overnattede 1 nat i december 2023

8/10 Udmærket

Nikolai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff. Hotel isn’t new
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Erick

Synes godt om: Rengøring, service og personale, faciliteter
Noisy in the night
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Rochele

Synes godt om: Rengøring
Very clean room bed was super comfortable easy to regulate temperature in the room only thing I was charged $100 more than my total online l when I booked and the continental breakfast was not good at all coffee was out and bananas brown uneatable breakfast needs to improve
Overnattede 2 nætter i marts 2024

4/10 Dårligt

kenneth

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This hotel is in really bad shape , the rooms are terrible, paint chipping , mildew , baseboards missing parts etc
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Denise

Forretningsrejsende
Synes godt om: Service og personale
The room was nice and comfortable. Only one elevator was working, so there was quite a bit of waiting. The hallways were somewhat dingy and not completely clean. The staff were mostly friendly and helpful. One of my colleagues was waiting for a taxi pickup, thinking the person at the checkout desk had ordered one. I ended up taking him myself, since the person he talked to had disappeared and no taxi had arrived.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Isaac

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Security
Overnattede 1 nat i marts 2024

6/10 Okay

James

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Peeled wallpaper, strange stains on ceilings and floors, elevator doesn’t work and overall musty smell. Not well kept.
Overnattede 2 nætter i marts 2024

6/10 Okay

Ami

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I liked the convenient location to downtown but the facility was very run down and not clean.
Overnattede 2 nætter i februar 2024

6/10 Okay

Mercy

Overnattede 3 nætter i februar 2024

6/10 Okay

James

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
An older hotel that was just OK.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

WILFREDO

Overnattede 5 nætter i februar 2024

2/10 Forfærdeligt

Carolyn

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
DO NOT STAY AT THIS HOTEL. This hotel is slated for demolition and is in a terrible state of repair. Here is a list of just some of the issues we had: No hot water. Clogged drain. Filthy carpets. Worn out furniture. Peeling wallpaper. Black mould in the shower. No ventilation. Paper thin walls - you can here everything everywhere. And if all that wasn’t enough, the lock on our room door was broken. Front desk staff don’t really care, and Expedia only gave us a small refund. Since we were attending a convention, and all hotels were booked, we were stuck.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Elinor

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

2/10 Forfærdeligt

Kyra

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was by far away, my worst hotel stay ever, and I travel quite a bit. The place was disgustingly, dirty. Including little black hairs all over my room, I'm a blonde. A questionable white substance on my shower curtain that I did not explore further. Rude night staff when I tried to register my car for parking. I had switched rental cars. I needed to re-register the new car. The front desk attendant was more concerned about how many ways she can say no and lengthy, unnecessary explanations, than helping me find a solution. One of the elevators was down the entire time which caused heavy traffic and long wait just to get to your room.
Overnattede 4 nætter i februar 2024

2/10 Forfærdeligt

Lauren

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
How in the world do you keep this property on your website? One working elevator for 16 floors. It was disgusting, gross in need of a deep clean. It appeared as if the hotel was given up on years ago.The entire property is in need of an overhaul, peeling, stained wallpaper, mold in the bathroom, stained and filthy carpet throughout, cracked tile. Honestly I have never had such a disappointing experience at a hotel, especially at this price point. The only positive was the poor staff who tried so hard. I will never stay at another Holiday Inn.
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Deborah

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024

8/10 Udmærket

kristen m

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Hotel is in good area to walk to restaurants, bars and museums.
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Hiroshi

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Kelleigh

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The elevator was out of service. Freezing cold in hallways. Tiny bathroom. No coffee maker in room. No amenities. Property did not warrant $200 a night. Very disappointed in the property. not IHG Worthy. Bangledesh has better conditions
Overnattede 1 nat i februar 2024

6/10 Okay

melissa

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This is a very outdated hotel with stained tubs and rugs. With that, the beds were comfortable and it’s in a great location.
Overnattede 4 nætter i februar 2024

6/10 Okay

Carlos

Overnattede 1 nat i januar 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Louis

Overnattede 2 nætter i januar 2024

4/10 Dårligt

Louis

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Myra

This hotel was absolutely disgusting dirty chair was peeling sheet dirty bathrooms dirty I wasted money staying here don’t stay here
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Charnesia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The first room I was given one of the beds was unmade. Literally looked as if someone didn’t finish or had just got out of the bed. Called front desk had to go down and get a new key, which the next room the light didn’t work over the sink and only one set of towels for a double occupancy so I had to go back down and get a towel and wash cloth. The hotel has a funny smell.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Blake

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were amazong sp helpful and so friendly. We parked the car in the hotel parking and walked everywhere the whole weekend. Great area.
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Maria

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

Katherine

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The area is nice and the woman at the front desk was sweet. But the one of the elevators was broken and the “sky” restaurant is closed.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
I did not like how the elevator service was unavailable during my stay and l to use the service elevator.
Overnattede 2 nætter i januar 2024

6/10 Okay

Benjamin

Rejste i en gruppe
Synes godt om: Service og personale
A little bit rundown and the free breakfast wasn't very fulfilling. Paying to park was a bit expensive too.
Overnattede 4 nætter i januar 2024

4/10 Dårligt

adam

Forretningsrejsende
Synes godt om: Service og personale
Stay somewhere else
This hotel is supposedly closing and with that there is deferred maintenance in the rooms, hot water takes too long to develop in the shower, one functioning elevator, furniture is stained and falling apart, pillows fall flat, breakfast offering is coffee-that's it and you must pay to park in the tower at $15.00 per day and you have no other options. The staff however was nice and accommodating but they shouldn't have to apologize for the short comings of the hotel.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy walk to restaurants. The area was safe and easily walkable. Overall, would stay here again.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ghetto experience
The hotel itself was awful. They are about to tear down the hotel (we didn’t know at the time of booking). Freezing cold, no extra bedding, poor quality in furniture and everything that you enjoy about staying at a hotel. Broken lift. No restaurant. The only decent thing about our stay was nice reception staff. We couldn’t wait to leave. VERY disappointed with Holiday Inn.
Overnattede 4 nætter i december 2023

4/10 Dårligt

Rachel

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023