Overnatningsstedets område
Tjek tilgængelighed

Anmeldelser af Sandcastle Resort and Club

3 out of 5
Sandcastle Resort and Club
929 Commercial Street, Provincetown, MA

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 261 af i alt 919 anmeldelser" "
Bedømmelse på 8 − Udmærket. 294 af i alt 919 anmeldelser" "
Bedømmelse på 6 − Okay. 188 af i alt 919 anmeldelser" "
Bedømmelse på 4 − Dårligt. 91 af i alt 919 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 85 af i alt 919 anmeldelser" "

7,6/10

Rengøring

7,6/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sarah

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Not walkable to Commercial St and all the fun stuff BUT tons of parking, right on the beach, clean and safe. Not fancy by any means but a safe and reliable option a little further out from town
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Jordan

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was noisy here and the rooms are in desperate need of an update
Overnattede 2 nætter i maj 2024
Svar fra Sue den 27. maj 2024
We are sorry you didnt enjoy your stay. It was a very busy memorial weekend. Maybe you should try to visit again during a quieter time. We are always in the process of updating our units

10/10 Fremragende

Robert

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is a nice location, with clean rooms. There is a murphy bed, which honestly was very comfortable, and it was nice to be able to fold it away. The room was very spacious and clean, and it is definitely a benefit to have a mini kitchen in the room. The kitchen is fully equipped to be able to make breakfast (stove, pans, coffee machine, microwave). We stayed in May which for us was great as the whole place was quiet and relaxed
Overnattede 2 nætter i maj 2024
Svar fra Sue den 20. maj 2024
Thank you for staying with us. We hope you will visit again.

8/10 Udmærket

MELISSA

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Sandcastle Resort den 11. maj 2024
We are glad to hear that enjoyed your stay with us!

8/10 Udmærket

MELISSA

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice hotel, zero communication, arrived at 5 pm, no one at desk, “checked in” as I was checking out. Hot tub not open.
Overnattede 1 nat i maj 2024
Svar fra Sue den 10. maj 2024
We are glad you enjoyed your stay. We have limited staff in the off season and someone is at the desk everyday and security is on at night. We have not had a hot tub for over 4 years now.

6/10 Okay

Amit

Synes ikke om: Faciliteter
Rooms with balconies overlooking the water were closed. The room was not serviced by cleaning staff.
Overnattede 4 nætter i marts 2024
Svar fra Sue den 17. apr. 2024
Thank you for staying with us. We hope you will visit again!

6/10 Okay

Emily

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Sue den 1. apr. 2024
Thank you for staying with us. We hope you will visit again.

10/10 Fremragende

Carmen

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great price and good place 👍
Overnattede 1 nat i marts 2024
Svar fra Sue den 24. mar. 2024
Thank You for staying with us. We hope you will visit again.

8/10 Udmærket

Jude

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Sandcastle Resort den 22. mar. 2024
Thank you for staying with us and we hope to see you again in the future!

6/10 Okay

Greg

Overnattede 1 nat i marts 2024
Svar fra Sue den 17. apr. 2024
Thank you for staying with us. We hope you will visit again!

8/10 Udmærket

Gary

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
In the middle of winter I needed to be in Provincetown to meet a store owner. Sinc eit is quite aa drive I decided t stay the night before the meeting, Luckily The Sandcastle has a great location. I was confused as to what to do when I got here but quickly figured it out. Fazzinis Italian was great and the studio is very comfortable.
Overnattede 1 nat i marts 2024
Svar fra Sue den 7. mar. 2024
Thank you for staying with us... Please visit again.

10/10 Fremragende

Leann

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Came during off season. Very quiet and peaceful. Beds very comfortable.
Overnattede 1 nat i marts 2024
Svar fra Sue den 7. mar. 2024
Thank you for staying with us... Please visit again.

6/10 Okay

Dawn

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Sue den 7. mar. 2024
Thank you for staying with us... Please visit again.

6/10 Okay

matt

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice location.
Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Good place to stay
Great place. Nice view. Good service
Overnattede 1 nat i oktober 2023
Svar fra Sue den 11. nov. 2023
Thank You for staying with us. We hope you will visit again.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring
Decent resort, a bit older and outdated
Checkin was easy and the woman was nice. Pool room had broken windows and was freezing cold. Exercise room wasn1 1970 treadmill and 5lb weights. Room was small but standard, Murphy bed wasnt as comfortable as it could have been
Overnattede 1 nat i november 2023
Svar fra Sue den 4. nov. 2023
Thank you for staying with us. We are addressing all issues. We hope you will join us again.

2/10 Forfærdeligt

Genevieve

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Sue den 11. nov. 2023
We are sorry you didn't enjoy your stay. We wish you had let us know what you didn't like.

10/10 Fremragende

Virginia

Overnattede 1 nat i oktober 2023
Svar fra Sue den 31. okt. 2023
Thank you for staying with us. We hope you will visit again.

10/10 Fremragende

Mark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
we love staying
Overnattede 1 nat i oktober 2023
Svar fra Sue den 29. okt. 2023
Thank you for staying with us. We hope you will visit again.

8/10 Udmærket

Christopher

Overnattede 1 nat i oktober 2023
Svar fra Sue den 28. okt. 2023
Thank you for staying with us. We hope you will visit again.

8/10 Udmærket

Scott

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Sue den 27. okt. 2023
Thank you for staying with us. We hope you will join us again.

8/10 Udmærket

George

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Clean, Very well maintained, roomy, well equipped functional kitchen. Nice Pool-indoor.
Overnattede 2 nætter i oktober 2023
Svar fra Sue den 17. okt. 2023
Thank you for staying with us. We hope you will visit again!

10/10 Fremragende

Christine

Synes godt om: Rengøring, værelsets komfort
too much unnecessary noise yuck...
it was a great stay except for the cleaning guy that stomped around in the room above me for the whole morning Sunday. Its a huge hotel spread out!!!!!!
Overnattede 2 nætter i oktober 2023
Svar fra Sue den 16. okt. 2023
Thank you for staying with us. We hope you will visit again!

8/10 Udmærket

Fabien

Rejste med familie
Unterkunft in die Jahre gekommen.
Overnattede 1 nat i oktober 2023
Svar fra Sue den 16. okt. 2023
Thank you for staying with us. We hope you will visit again!

10/10 Fremragende

Zafir

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, easy walk to the beach. Murphy bed was very comfortable
Overnattede 1 nat i oktober 2023
Svar fra Sue den 16. okt. 2023
Thank you for staying with us. We hope you will visit again!

4/10 Dårligt

Tim

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
The room was clean but the property was older and a little run down. The staff was nice . The beds were very uncomfortable the mattress on the bed was old and about 5 inches thick . The tv’s in the room would come on but no way to turn the channels without remotes and there wasn’t a remote in the room for either Tv. There was no AC in the room at all just 2 fans hanging on the wall. The beds were so uncomfortable I couldn’t sleep on them another night so checked out early and was charged for the whole stay.
Overnattede 3 nætter i oktober 2023
Svar fra Sue den 11. okt. 2023
We are sorry you found the bed uncomfortable, we wish you would have let us know while you were here. The unit you chose did not have a/c and we have fans on the wall to keep it cool. We hope you will visit us again and book a unit with a/c.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Sue den 11. okt. 2023
Thank you for staying with us. We hope you will visit again!

6/10 Okay

Elijah

Rejste med partner
Synes godt om: Rengøring
Was a nice room. Had an odor to it, but was clean. Found out that the room did not have air conditioning luckily was not needed due to cool temperatures outside.
Overnattede 2 nætter i oktober 2023
Svar fra Sue den 9. okt. 2023
Thank you for staying with us. A/c is available in the main building if that ia important to you.

10/10 Fremragende

Kris

Overnattede 2 nætter i oktober 2023
Svar fra Sue den 28. okt. 2023
Thank you for staying with us. We hope you will visit again.

8/10 Udmærket

Roberta

On the bay
Overnattede 4 nætter i september 2023
Svar fra Sue den 9. okt. 2023
Thank You for staying with us. We hope you will return.

10/10 Fremragende

Russ

Overnattede 3 nætter i oktober 2023
Svar fra Sue den 27. okt. 2023
Thank you for staying with us. We hope you will join us again.

2/10 Forfærdeligt

Christine

Synes ikke om: Rengøring, værelsets komfort
Resort and Club?????
Ist is an impudence that this Place is called a Club and Resort!!!It has NOTHING to be close! And It is old ,dirty and the Staff working there?I should Not Say more otherwise i am losing my good upbringing..
Overnattede 4 nætter i september 2023
Svar fra Sue den 4. okt. 2023
We are sorry you didnt enjoy your stay.

4/10 Dårligt

Reuben

Synes godt om: Rengøring
It was ok but the key they first gave me for my room didn’t work and I also would expect a key card rather than an actual metal key. The sheet of many many rules on which I had to initial next to each one at check-in was rather excessive and made the hotel feel low-class and uncomfortable and not that welcoming, like I was dealing with the police and not a hospitality staff. Also the people knocking on the door like every half hour in the morning for like 2 hours leading up to checkout time was very annoying as I was extremely exhausted. Also the fact that checkout time at this hotel is at 10am, which is a full hour before most other hotels have it, was way too early for me. The TV remote control being in a plastic bag was weird. The TV was too small and not at an ideal angle for watching while lying in bed. The upper lightbulb on the lamp next to the dresser didn’t work. The requirement that I put that yellow paper slip on my car’s dashboard and also write down my license plate number was something that most other hotels never do, they usually just require that you write the year make and model of your car. This was inconvenient to have to deal with when checking in while carrying tons of bags and items.
Overnattede 1 nat i oktober 2023
Svar fra Sue den 2. okt. 2023
We are sorry you didnt enjoy your stay. We have procedures and policies in place to ensure that your car isnt towed and also that the room is ready when you arrive, in order to do that we need check out at 10am and check in at 4pm. The remote is clean in the bag and kept that way due to covid.

10/10 Fremragende

MARJORIE

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
10 stars WILL STAY THERE AGAIN!!!
Overnattede 2 nætter i september 2023
Svar fra Sue den 2. okt. 2023
Thank you for staying with us, we hope you will visit again.

10/10 Fremragende

Norma

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The only issue I had was that when I opened the patio door I could smell stale cigarette smoke
Overnattede 2 nætter i september 2023
Svar fra Sue den 2. okt. 2023
Thank you for staying with us, we hope you will visit again. We do not allow smoking.

6/10 Okay

Jhonatan

Synes godt om: Rengøring, værelsets komfort
Good price
You get what you pay for - very basic, and adequate for one/two nights. Location is ok. Get ready to hear everything that happens in the rooms next to you - it's like the walls and ceiling are made of paper.
Overnattede 1 nat i september 2023
Svar fra Sue den 25. sep. 2023
Thank you for staying with us! We hope you will visit again!

8/10 Udmærket

William

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good price, easy check in and out
Overnattede 2 nætter i september 2023
Svar fra Sue den 25. sep. 2023
Thank you for staying with us! We hope you will visit again!

10/10 Fremragende

Abdiel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I like it
Overnattede 1 nat i september 2023
Svar fra Sue den 25. sep. 2023
Thank you for staying with us! We hope you will visit again!

10/10 Fremragende

Boris

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place!
Overnattede 4 nætter i september 2023
Svar fra Sue den 25. sep. 2023
Thank you for staying with us! We hope you will visit again!

10/10 Fremragende

arthur

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
was very clean, quiet and amazing location
Overnattede 3 nætter i september 2023
Svar fra Sue den 19. sep. 2023
Thank you for staying with us. We hope you will visit again.

4/10 Dårligt

Verificeret rejsende

OK Stay
Sandcastle Resort could be more honest about its proximity to the downtown area of P'town, MA
Overnattede 6 nætter i september 2023
Svar fra Sue den 16. sep. 2023
We are sorry you didnt like the location of the Resort. It is 2.5 miles from the center of town, and we do not hide that fact.

10/10 Fremragende

Thacher

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Sue den 17. sep. 2023
Thank you for staying with us. We hope you will visit again.

8/10 Udmærket

Mark

Synes godt om: Rengøring, værelsets komfort
Once is enough
Smaller than an efficiency apartment. The Murphy bed takes up about half of the space when down. The lobby needs some TLC
Overnattede 1 nat i september 2023
Svar fra Sue den 12. sep. 2023
Thank you for staying with us. We hope you will visit again.

4/10 Dårligt

Danielle

Rejste med partner
Synes ikke om: Rengøring
This hotel was way overpriced for the quality. It looks nice online and then when you arrive it does not seem as nice. Only the main building has AC and it’s incredibly hot, humid, and sticky in the rooms. You feel like your feet stick to the floor and the bed that pulls out is not accessible by any outlets so my husband had to sleep upside down to access a plug for his CPAP. Did not exceed or even meet expectations.
Overnattede 1 nat i september 2023
Svar fra Sue den 12. sep. 2023
We are sorry you were unhappy with your accommodations, however you chose a room without a/c. We hope you will give us another try.

2/10 Forfærdeligt

Mario

Overnattede 1 nat i september 2023
Svar fra Sue den 12. sep. 2023
We are sorry you were unhappy with your stay. We wish you would have given us more info so we could addressed your issues.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Sue den 5. sep. 2023
Thank you for staying with us. We hope you will visit again.

10/10 Fremragende

Linda

Synes godt om: Rengøring
Overnattede 2 nætter i september 2023
Svar fra Sue den 6. sep. 2023
Thank you for staying with us. We hope you will visit again!

4/10 Dårligt

Amanda

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beach was completely un maintained and not as it appeared in the pictures. Our sheets had stains. Our mattress was stained. We pulled the couch bed out to find a toy car which means it wasn’t opened and cleaned in between guests. I was shooed away from the front desk when I told them about the stains and told to go back to my room and to wait for house keeping. House keeping came to our room and said the stains on the sheets were bleach ( blue blanket. White stain) and that someone spilt something on the mattress. Sprayed them both with bleach and sanitizer and had a bad attitude when we asked for new bedding. Oh and there were no coffee filters. Our screen to the door was hanging off when we arrived. They did fix that the next day. There were sign’s everywhere that said if you don’t do your dishes and put them away and take out the trash that you’ll be fined. Not worth the $ a night. Do not stay here
Overnattede 2 nætter i august 2023
Svar fra Sue den 4. sep. 2023
We are sorry you were unhappy with your stay, and we are addressing the issues. The beach is owned by the town and is maintained by them.

4/10 Dårligt

JOSEPH, ROCKY MOUNT

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty floors, blood stain or something red. No Air conditioner. Toilets and sinks kept not draining.
Overnattede 2 nætter i september 2023
Svar fra Sue den 4. sep. 2023
We are sorry you were unhappy with your stay, and we are addressing the issues. The unit you chose did not have air conditioning.

4/10 Dårligt

P

Rejste med familie
Synes ikke om: Rengøring
Small bed, no air conditioning, noisy people on the deck all night. Bathroom is small and dated. Carpeting is wet and moldy. Moldy smell In room moldy. Good water pressure and plenty of hot water. Showerhead is good. Beautiful views of the water. No elevator.
Overnattede 1 nat i september 2023
Svar fra Sue den 3. sep. 2023
We are sorry you didn't enjoy your stay. We hope you will give us a try during a quieter time.