Indendørs pool

Anmeldelser af Panorama Hotel Prague

4 out of 5
Panorama Hotel Prague
Milevska 7, Prague

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 426 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 401 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 107 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Djordje

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Djordje

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Ali

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Lucca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, comfortable and great environment
Travelled with my teenage daughter. The rooms where light, beds where comfy. We where greeted with a great smile on arrival. Breakfast was delicious, cleaning on spot. Only thing to mention is, that the pool and fitness is a paid service, so I had to skip some days of my routine.. We where expected it to be included since it is in focus on the pictures. Besides of that Prague is a beautiful city. Right behind the hotel you will find the city center with metro acces, easy to use, or Bolt taxi service from your cellphone. Recommendations from Denmark.
Overnattede 4 nætter i august 2023
Svar fra Ivan Dvořák, General Manager den 23. aug. 2023
Dear Lucca,We are really happy to hear such a nice review from you. We really appreciate your positive feedback and mostly that you enjoyed your stay in our hotel, especially when it comes to the view from our top floors and the location of our hotel. We would be really pleased to see you again in Panorama!Sincerely, Ivan Dvořák, General Manager

10/10 Fremragende

Niels Henning

Overnattede 2 nætter i juli 2023

2/10 Forfærdeligt

Sagevan

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

6/10 Okay

Puk

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel nice, way to few elevators compared to the number of guests. Breakfast disapointing
Overnattede 3 nætter i maj 2023
Svar fra Ivan Dvořák, General Manager den 6. jun. 2023
Dear Puk,We sincerely appreciate your feedback. We are very sorry for the long waiting time for the elevators. Unfortunately we were solving a technical-operational problem with one of the elevators, which therefore had to be temporarily taken out of service. That of course extended the waiting time a lot. We are sincerely sorry for that. We are also sorry that you did not enjoy our breakfast, but besides that we hope you had a pleasant stay with us.Best Regards, Ivan Dvořák, General Manager

10/10 Fremragende

Leyla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Rigtig fint hotel. Vi havde ved en fejl booket et værelse med to enkeltsenge, men de var flinke til at give os et værelse med en dobbeltseng. Hotellet er tæt på metroen, der er mulighed for parkering mod betaling lige foran hotellet. Vi har været tilfredse med vores ophold.
Overnattede 2 nætter i maj 2023
Svar fra Sincerely, Ivan Dvořák, General Manager den 19. maj 2023
Dear Leyla,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama to the fullest, especially when it comes to our comfortable rooms and friendly and helpful staff. We hope that you had a really nice stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Too expensive
The hotel had increased their prices a lot (we have stayed there 3-4 times during the last 3 years). The food: same price as in Denmark - but very poor quality. Massage: same price as in Denmark Wellness area: not included in the price anymore, and more expensive than in Denmark! With these prices we will not be coming back. A shame because the staff is very friendly and it is a nice hotel.
Overnattede 3 nætter i februar 2023
Svar fra Best Regards, Ivan Dvořák, General Manager den 16. feb. 2023
Dear Guest,Thank you for your feedback and mostly for choosing Panorama again for your stay. We are appreciative towards your feedback and we are really sorry for the inconvenience with the prices – the economical situation has changed a lot in the last years, so it surely influenced prices in our hotel as well. But we try to keep the prices as much convenient as possible towards our guests. Besides that we hope you had a pleasant stay with us and to have an opportunity to welcome you in Panorama again will be a pleasure for us!Best Regards, Ivan Dvořák, General Manager

10/10 Fremragende

thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2023
Svar fra Ivan Dvořák, General Manager den 8. feb. 2023
Dear Thomas,We are very happy to hear such a nice review. We really appreciate your positive feedback and mostly that you enjoyed your stay in our hotel to the fullest!Sincerely, Ivan Dvořák, General Manager

10/10 Fremragende

Paw

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Rigtig dejligt hotel. Ligger dog lidt uden for centrum
Overnattede 3 nætter i september 2022
Svar fra Sofie den 30. sep. 2022
Dear Paw, thank you for choosing Panorama Hotel Prague for your stay. We are glad that you have enjoyed your stay and that everything was al right. Kind regards, Sofie Zoric Deputy Front of House Manager

8/10 Udmærket

Djordje

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er et godt sted
Overnattede 1 nat i september 2022
Svar fra Sofe den 25. sep. 2022
Dear Mr. Djordje, thank you for choosing Panorama Hotel Prague for your visit in Prague. We are glad that you have enjoyed your stay with us and we will be looking forward for your next visit. Kind regards, Sofie ZoricDeputy FOH Manager

10/10 Fremragende

Jan

Overnattede 1 nat i august 2022
Svar fra PHP den 22. aug. 2022
Dear Jan,thank you for your stay at Panorama Hotel Prague and for the high scored feedback.It is nice to see that you have enjoyed your stay at our hotel and our services have met your expectations.With kind regardsIvan DvořákGeneral Manager

8/10 Udmærket

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra PHP den 22. aug. 2022
Dear Henrik, thank you so much for your positive rating. We are glad that the team has managed to meet your needs during your stay.Hope to see you soon! Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Bergur

Overnattede 1 nat i juni 2022
Svar fra Ivan Dvořák, GM den 8. jul. 2022
Dear Bergur, Thank you so much for your positive rating for your recent visit in Panorama Hotel Prague. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you back soon. Kind regards Ivan Dvořák General Manager

2/10 Forfærdeligt

Jacob

Overnattede 3 nætter i maj 2022
Svar fra Ivan Dvořák, GM den 3. jun. 2022
Dear Jacob, Thank you very much for choosing to stay at Panorama Hotel Prague. I am really sorry to see we were not able to fulfill all your expectations. I would like to know more about the issues. Feedback is very important for us because it is the main way to improve ourselves and the service we provide. Hope you could give us another opportunity in the future to welcome you back and prove that we can serve you better. Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Hanne

Overnattede 4 nætter i maj 2022
Svar fra Ivan Dvořák, GM den 29. maj 2022
Dear Hanne, Thank you so much for your positive rating for your recent visit in Panorama Hotel Prague. Seeing that you had a 5-star experience is the best thing we could hope for! We look forward to hosting you again soon for another fantastic experience! Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Kenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2021
Svar fra Ivan Dvořák, GM den 30. dec. 2021
Dear Kenn, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We hope you will come and see us again soon! Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
friendly staff, clean room
Overnattede 2 nætter i november 2021
Svar fra Ivan Dvořák, GM den 5. dec. 2021
Dear Oliver, Panorama Hotel Prague team is happy to hear you had such a wonderful experience! It is always humbling to hear how we were able to make our guests' stay better. It is customers like you that make our job wonderful. We hope you will stay with us again soon when you are in Prague. Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Djordje

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021
Svar fra Ivan Dvořák, GM den 28. okt. 2021
Dear Djordje, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. We endeavor to go above and beyond to ensure our guests have a memorable experience. So we are thrilled your time with us was so amazing! Hoping to see you soon! Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021
Svar fra Ivan Dvořák, GM den 10. okt. 2021
Dear Tina, thank you for your recent stay in Panorama Hotel Prague and also for the perfect score. I am glad you we were able to fulfill all your expectations and I hope we will welcome you back to our property soon. Kind regards Ivan Dvořák General Manager

8/10 Udmærket

Cristian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2021
Svar fra Ivan Dvořák, GM den 5. dec. 2021
Dear Cristian, thank you for your recent stay in Panorama Hotel Prague. I am glad we were able to fulfill most of your expectations and I hope we will be able to welcome you back soon. Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Christian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse
Godt hotel med alle nødvendige faciliteter. Kan varmt anbefales. God størrelse på værelserne og god mad.
Overnattede 2 nætter i maj 2021
Svar fra Ivan Dvořák den 31. maj 2021
Dear Christian, Thanky you so much for staying with us in Panorama Hotel Prague and we are also glad you left such amazing review. It is my pleasure to read that you enjoyed our delicious food and rooms. We are already looking forward to welcome you back soon. Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Muhmammed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
H
Overnattede 2 nætter i september 2020
Svar fra Ivan Dvořák den 23. sep. 2020
Dear Muhmammed, thank you for staying with us in Panorama Hotel Prague. Also thank you for giving us amazing score. I am glad that you enjoyed your stay and I hope we will welcome you back in our property soon. Kind regards Ivan Dvořák General Manager

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Panorama udsigt
Opholdet på Hotel Panorama var en super god oplevelse, venligt personale god morgenmad og så er der pænt og rent. Der en fantastisk udsigt , metroen er tæt på så det er hurtigt og nemt at komme til byen og så der er et stort indkøbscenter lige ved siden af.
Overnattede 5 nætter i juli 2020
Svar fra Ivan Dvořák den 23. sep. 2020
Dear Kenneth, thank you for staying with us in Panorama Hotel Prague. Also thank you for sharing your experience with other travelers. I am amazed that our team provided you with exceptional service and that you enjoyed your stay and delicious breakfasts and amazing view. We are already looking forward to welcome you back in our hotel soon. Kind regards Ivan Dvořák General Manager

2/10 Forfærdeligt

Rune

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårlig oplevelse
Poolen var lukket det meste af tiden vi var her og det var grunden til, at vi bookede det. Faktisk er jeg så skuffet over vores ophold, at jeg håber I kan give some kind of discount?
Overnattede 1 nat i marts 2020
Svar fra GM den 9. mar. 2020
Dear Rune, thank you very much for choosing Panorama Hotel Prague for your stay and I am sad to see that you did not find your stay to your satisfaction as you could not enjoy our wellness and fitness center as it was closed for regular maintenance. Please accept my apology for discomfort caused and be informed that our wellness and fitness center was closed for regular maintenance but our guests were welcome to use wellness and fitness center in our partnering hotel with free transport there and back. Information about this possibility was available at our reception, wellness and fitness reception, in our lifts as well as on our website. I do hope that this inconvenience will not dissuade you from visiting our hotel during your next trip to Prague and I am confident that your next stay will run in accordance to your full satisfaction. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

4/10 Dårligt

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2019
Svar fra GM den 7. jan. 2020
Dear valuable guest, thank you very much for choosing Panorama Hotel Prague and due to your rating I assume that you did not enjoy your stay with us. Please share your experience with us to enable us further improve quality of our service. Best regards Ivan Dvořák General Manager Panorama Hotel Prague Best regards Ivan Dvořák General Manager Panorama Hotel Prague

8/10 Udmærket

AA, Copenhagen

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lokaliteten , personale samt renheden , og transport muligheder
Overnattede 6 nætter i december 2019
Svar fra GM den 11. dec. 2019
Dear AA, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed your stay with us mainly convenient hotel location close to public transport, professional and friendly personnel and cleanliness. Looking forward to seeing you back soon. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

10/10 Fremragende

Mohammad Hussein

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019
Svar fra PA to GM den 21. nov. 2019
Dear Mohammad, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you found your stay to your full satisfaction. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan anbefales
God service og godt centralt område.
Overnattede 2 nætter i august 2019
Svar fra PA to GM den 26. aug. 2019
Dear Kan, thank you very much for choosing hotel Panorama Prague for your stay and I am happy to see that you enjoyed quality of our service and convenient hotel location. Hope to see you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Overnattede 4 nætter i august 2019
Svar fra PA to GM den 15. aug. 2019
Dear valuable guest, thank you very much for choosing hotel Panorama Prague for your stay and I am happy to see that you enjoyed your stay with us. Thank you for giving us such high rating and looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, faciliteter
Overnattede 2 nætter i juli 2019
Svar fra PA to GM den 5. aug. 2019
Dear valuable guest, thank you very much for choosing hotel Panorama Prague for your stay and I do hope that you enjoyed your stay with us. Please share your experience with us to enable us further improve quality of our service. Hope to see you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

10/10 Fremragende

Solveig

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeres ene resepsonist er ikke ret god til at anbefale ture vi var på en dinner cruse som hun anbefalede og vi regnede med at vi bor på 4 stjernet hotel så vil turen også være tilsvarende men nej det var minus 4 i stedet . Men servicen på terrassen var bare super god
Overnattede 6 nætter i juni 2019
Svar fra PA to GM den 3. jul. 2019
Dear Solveig, thank you very much for choosing hotel Panorama Prague for your stay and I am happy to see that you enjoyed your stay with us although some inconvenience related to trip recommendation from side of our receptionist was not to your expectations. Thank you for positive comment related to service at hotel terrace which was to your satisfaction and looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Udmærket

Jørgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2019
Svar fra PA to GM den 24. jun. 2019
Dear Mr. Jorgen, thank you very much for choosing hotel Panorama Prague for your stay and I am happy to see that you enjoyed your stay with us. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel tæt på indkøbscenter og metro. God service i receptionen
Overnattede 5 nætter i april 2019
Svar fra PA to GM den 24. apr. 2019
Dear valuable guest, thank you very much for choosing hotel Panorama Prague for your stay and I am happy to see that you enjoyed your stay with us. Thank you for positive comment related to convenient hotel location close to metro and shopping mall and good service provided by our reception. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
På rejse til konference har vi brugt Panorama Hotel, der lå meget centralt ift. vores konference center. Det virkede perfekt.
Overnattede 3 nætter i september 2018
Svar fra Personal Assistant to General Manager den 14. sep. 2018
Dear Valued Guest, Thank you for staying with us at Panorama Hotel Prague and for your excellent feedback. We are happy to hear that you found our hotel to your satisfaction during your conference and we look forward to welcoming you back to our property soon. Kind regards,

8/10 Udmærket

flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2018
Svar fra Personal Assistant to General Manager den 6. aug. 2018
Dear flemming, Thank you for staying with us at Panorama hotel Prague and for your rating. We are pleased that you enjoyed your stay and look foward to welcoming you back to our property soon. Kind regards,

6/10 Okay

Carsten

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Slidt hotel
Har overnattet der nogle gange efterhånden men hotellet Er efterhånden noget slidt. Håndtag til toilettet er løst og dør skæv og kan ikke lukke Alt ialt virker hotellet bare slidt.
Overnattede 1 nat i juli 2018
Svar fra Personal Assistant to General Manager den 6. aug. 2018
Dear Carsten, Thank you for choosing our hotel for your stay and for your feedback. I am sorry to hear that your stay and hotel was not completely to your satisfaction. Please rest assured that your review has been shared with our management team for urgent review. We still hope to get another chance and welcome you back to our hotel in the future. Kind regards,

10/10 Fremragende

Anett, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Service og komfort i top - ok morgenmad - intet at klage over
Overnattede 3 nætter i maj 2018
Svar fra Personal Assistant to GM den 22. maj 2018
Dear Anett, Thank you for such an amazing comment and we look forward to welcoming you back to our hotel soon. Kind regards,

8/10 Udmærket

Bruno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel uden for centrum
Fint hotel hvis man ikke behøver bo i centrum af Prag. Gode forbindelser med metro ind til centrum. Morgenbuffet var almindelig standard. Vil helt sikkert besøge hotellet igen ved næste tur til Prag,.
Svar fra Personal Assistant to General Manager den 18. apr. 2018
Dear Bruno, Thank you for taking the time to review your stay with us. I am pleased to hear that you enjoyed your stay and that you will visit us again. We look forward to having you back to our property soon. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Radka Kopcova Personal Assistant to GM den 18. apr. 2018
Dear Valued Guest, Thank you for taking the time to give us a 5 star rating. I am pleased that you enjoyed your stay with us and we look forward to welcome you back to our property in the near future. Kind regards,

8/10 Udmærket

Jens-Jørgen

Synes godt om: Rengøring, service og personale, værelsets komfort
Flot hotel , lidt slidte værelser
Hotellets fællesfaciliteter og restaurant mm er meget fine og i rigtig fin stand. Værelserne er lidt slidte. God service og god morgenmad. God mad i cafe’en hvor der var 50% rabat ml 17 og 19 på alt...
Overnattede 3 nætter i november 2017
Dear Jens-Jørgen, thank you for choosing Panorama Hotel Prague for your stay and also for spending your valuable time by writing such a great review. I am delighted to read that you enjoyed breakfast and our Panorama Café offer and I hope we will see you soon in our property again. Kind regards Alexandra Hronkova Training coordinator Panorama Hotel Prague

6/10 Okay

flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ferie
Udmærket hotel . har boet der tidligere ,me
Overnattede 2 nætter i juli 2017
Dear flemming, Thank you for staying with us at Panorama Hotel Prague. We are glad that you enjoyed your stay and we look forward to having you back to our property soon. Kind regards, Radka Kopčová Personal Assistant to GM PANORAMA HOTEL PRAGUE

6/10 Okay

Martin

Synes godt om: Rengøring, service og personale
Ok, men ikke pengene værd.
Ok. Hotel. Og meget tæt på metro. Men det føltes ikke som et 4 stjernet hotel. Morgenmaden som vi betalte rigtig meget for, var der, men det var ikke bedre end ved et langt billigere hotel (Park hotel) Den lille Pøl på topetagen med sauna og jacussi var ikke includeret i prisen, her skulle man betalte 100 kr pr person pr døgn. Alt i alt, så er hotellet ok, men ikke pengene værd.
Overnattede 2 nætter i juli 2017
Dear Martin, Thank you for choosing Panorama Hotel Prague for your recent stay. I am sorry to hear that our breakfast buffet didn't meet your expectations, please accept my apologies in this regards. Your comment was shared with our Food and Beverage Manager for his review. Please note that in order to ensure comfort to the guests using our spa area, the access to our Top Deck Wellness & Fitness Center is complimentary with any room type when you book your stay through our web-site. Otherwise, the spa area is complimentary to all the guests staying in Deluxe and Business rooms and accessible for an additional fee 320 CZK per person/day for the guests staying in a Superior room. Thank you for your kind comments about our convenient location close to the metro. Once again thank you for your feedback and we do hope that we will be in a position to welcome you back on a future trip to Prague. Kind regards, Radka Kopčová Personal Assistant to GM PANORAMA HOTEL PRAGUE

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2017
Dear Valued Guest, Thank you for staying with us at Panorama Hotel Prague. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind regards, Radka Kopčová Personal Assistant to GM

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
FIn hotel der ser en smule nedslidt ud. Er en smule udenfor centrum men tæt på stort indkøbscenter.
Svar fra Alexandr Kettner Quality Manager den 21. apr. 2017
Dear Valued Guest, Thank you for taking your time to rate our hotel. Your feedback will help us to improve our services at every possible level. I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel til prisen
Et rigtigt godt hotel med høj standard i alt. Eneste lille minus var manglende variation i de lune retter til morgenmaden. Alt andet var bestemt alle pengene værd

8/10 Udmærket

Henrik

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Godt hotel. Fantastisk morgenmad.
Fantastisk morgenmad. Det bedste som har prøvet. Men er meget skuffet og surover, at det viste sig at man skulle betale for at bruge hotellets swimmingpool og boblebad. Det stod der intet om, da jeg bookede hotellet og det er heller ikke normal praksis på de hoteller, som jeg normalt besøger.
Svar fra General Manager den 13. feb. 2017
Dear Henrik, Thank you for taking your time to rate our hotel. We have different room types with differing services and amenities to cater for all our customer requests, from those wanting a cost effective stay to rooms including all services. Your feedback will help us to improve our services in every possible level. I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay in a good hotel, great shopping mall in the near. i will stay there again
Svar fra General Manager den 14. dec. 2016
Dear Traveler, Thank you for taking your time to rate our hotel. I'm happy, that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

10/10 Fremragende

cecilie, danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Servicemindet personale og rigtig god mad
Man bliver mødt af et personale der sætter sit job højt og gær hvad de kan for at opholdet skal blive så godt som muligt. Gode faciliteter og rigtig god mad
Svar fra Alexandr Kettner - Quality Manager den 11. nov. 2016
Dear Cecilie, Thank you for choosing Panorama Hotel for your trip to Prague and for giving us 5* rating. I am delighted to hear that you enjoyed our convenient location and the service delivered by our staff. We will be looking forward to your next visit. Best regards, Alexandr Kettner Quality Manager