Udendørsområde

Anmeldelser af Best Western Port Huron Blue Water Bridge

2.5 out of 5
Best Western Port Huron Blue Water Bridge
2282 Water St, Port Huron, MI

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 342 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 386 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 148 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 72 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 57 af i alt 1005 anmeldelser" "

8,0/10

Rengøring

8,6/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019
Svar fra Management den 17. aug. 2019
Thanks for feedback and I am glad that you enjoyed your stay with us. Looking forward to seeing you again.

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great bed! Older property but well kept and large room. Extremely comfortable and clean. Better than our stay at the Hilton as far as comfort goes!
Overnattede 1 nat i maj 2024

6/10 Okay

Kathryn

Synes godt om: Rengøring, service og personale, faciliteter
There was a water leak on our floor with a big trash can to catch it.
Overnattede 2 nætter i maj 2024

6/10 Okay

Eric

Rejste i en gruppe
The venue is fine - nothing special
Overnattede 1 nat i maj 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale
The staff were extremely friendly and went out of their way to please you! The parking lot is terrible and has been for years. The patch was fixed 2 years ago still haven't fixed it. Need to redo the whole parking lot - start from the beginning and do it right!
Overnattede 1 nat i april 2024

8/10 Udmærket

Torie

Synes godt om: Service og personale
Overnattede 1 nat i april 2024

8/10 Udmærket

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice breakfast Al! Good coffee
Overnattede 1 nat i april 2024

10/10 Fremragende

Victoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
X
Overnattede 1 nat i april 2024

8/10 Udmærket

Jeremy W

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good price
Overnattede 2 nætter i april 2024

8/10 Udmærket

Bonneville, ROCKFORD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk very nice. Room clean. Good location.
Overnattede 1 nat i april 2024

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale
very friendly and welcoming,quiet,great breakfast
Overnattede 2 nætter i april 2024

8/10 Udmærket

Danielle

Overnattede 1 nat i april 2024

10/10 Fremragende

Michelle

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast thank you Al They have EV chargers on the property Plenty of parking
Overnattede 1 nat i marts 2024

10/10 Fremragende

Tom

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Desk clerk was fantastic. Rooms are clean and comfortable.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Manager gave great directions and places to shop outside the area, only 30 minutes away. We appreciated that. Another employee suggested places to eat and helped with WiFi. Employees friendly.
Overnattede 2 nætter i marts 2024

6/10 Okay

Kaley

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friday night was loud with children running around the floor above us until late into the evening. Otherwise was good stay.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
as above
Overnattede 1 nat i marts 2024

8/10 Udmærket

Kevin

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Veronica den 21. feb. 2024
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fremragende

Goldman

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing scervice and kid freindly hotel.
Overnattede 1 nat i februar 2024
Svar fra Veronica den 21. feb. 2024
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Ryan

Synes godt om: Rengøring, service og personale
Dated
Overnattede 1 nat i februar 2024
Svar fra Veronica den 21. feb. 2024
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fremragende

Patrick

Overnattede 1 nat i januar 2024

8/10 Udmærket

Arsen

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Veronica den 21. feb. 2024
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe, clean room and quiet.
Overnattede 1 nat i januar 2024
Svar fra Veronica den 24. jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fremragende

Lawrence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Veronica den 24. jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fremragende

Jenna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Veronica den 24. jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Junior

Rejste i en gruppe
As you drive in it looks a little run down Dried up weeds, landscaping needs some updating Very noisy at night and the pillows are like rocks they do not bend
Overnattede 1 nat i december 2023
Svar fra Veronica den 24. jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We apologize about a group that was too noisy. It was the New year and the celebration of marriage. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Udmærket

David, Southaven

Overnattede 1 nat i december 2023

8/10 Udmærket

Annette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business Trip
Our stay was good, hotel and room were clean. Breakfast was good. The water took a while to get hot. Service and staff very friendly and helpful.
Overnattede 2 nætter i december 2023
Svar fra Veronica den 24. jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.I have had a local plumber check the temp of the 3 hot water tanks, turned 1 of them up, we hope this issue is resolved. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Udmærket

Jo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The parking lot paving and entrance didn’t look good. If didn’t have a reservation we’d have kept going. Inside the carpet at the elevator was tread bare. Our room was clean and comfortable however there were old stains on the white sheets on one of the beds. We went to breakfast about 30 minutes before it closed to find they had run out of food and had to leave to find a restaurant.
Overnattede 1 nat i december 2023

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale
Very nice hotel. Staff are friendly and helpful. Clean and safe. Noisy at time when childrens sports time are staying there.
Overnattede 2 nætter i december 2023
Svar fra Veronica den 5. dec. 2023
It sounds like you had a positive experience at the Best Western Blue Water Bridge! Friendly and helpful staff, cleanliness, and safety are crucial aspects of a great stay. However, it seems there might be occasional noise issues when children's sports teams are present. Overall, it's great to hear about the positive aspects of your stay there!

2/10 Forfærdeligt

Brenda

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The room they gave me had bed bugs. I woke up at 1:00am with bites all over me. I went to the hospital and I was told they were bed bugs bites. The hotel refunded my money but I'm not a happy person about it all. My trip was ruined
Overnattede 2 nætter i november 2023
Svar fra Veronica den 5. dec. 2023
I'm truly sorry to hear about your experience at the Best Western Blue Water Bridge. Dealing with bed bugs can be incredibly distressing, especially during what was supposed to be a relaxing trip. I'm glad to hear that the hotel refunded your money, but I understand that this doesn't make up for the inconvenience and discomfort caused. If there's anything specific I can assist you with or if you need advice on how to address this issue further, please let me know.

6/10 Okay

Angel

Overnattede 3 nætter i november 2023
Svar fra Veronica den 5. dec. 2023
Thank you for your response.

8/10 Udmærket

David

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very friendly, clean,
Overnattede 1 nat i november 2023
Svar fra Veronica den 5. dec. 2023
Thank you for taking the time to share your feedback about your recent stay at our Best Western. We greatly appreciate your kind words regarding our staff's friendliness and the cleanliness of our facilities. It's our priority to ensure every guest has a comfortable and enjoyable experience.We're thrilled to hear that our team's hospitality and the maintained cleanliness met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay in the future.

10/10 Fremragende

Jo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The gentleman that checked us was super helpful and even offered to help us find dining options or groceries
Overnattede 1 nat i november 2023
Svar fra Veronica den 5. dec. 2023
It's wonderful to hear that the staff at Best Western Blue Water Bridge was so accommodating and helpful during your check-in! Offering assistance with dining options or groceries adds an extra touch of hospitality to your stay.

10/10 Fremragende

Carolyn

Overnattede 2 nætter i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

10/10 Fremragende

GINA, PORTAGE

Overnattede 1 nat i november 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 Udmærket

Candice

Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 Forfærdeligt

Julieanne

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Poorly maintained property. Very nice staff.
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you for taking the time to share your feedback about your recent stay at our Best Western. We greatly appreciate your kind words regarding our staff's friendliness and the cleanliness of our facilities. It's our priority to ensure every guest has a comfortable and enjoyable experience.We're thrilled to hear that our team's hospitality and the maintained cleanliness met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay in the future.

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All went well. Friendly staff. Tub was slippery and caused my husband to lose his balance. He is fine. We reported it to the front desk. Did not wish to file an incident report
Overnattede 3 nætter i oktober 2023
Svar fra Veronica den 5. dec. 2023
I'm glad to hear that overall your experience at the Best Western hotel was good and that your husband is fine after slipping in the tub. Reporting it to the front desk was a good step to ensure they're aware and can take measures to prevent similar incidents in the future. If there's anything else they can do to assist, feel free to let them know.

2/10 Forfærdeligt

Kathryn

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty stained sheets. Hairs everywhere, on bed, in sink, on the floor. Front desk yelling at each other while we stood there waiting to check in.
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
We sincerely apologize for the disappointing experience you encountered during your recent stay at our Best Western hotel. Your feedback regarding the cleanliness of your room and the behavior of our front desk team is deeply concerning, and we are genuinely sorry for the inconveniences caused.Maintaining a high standard of cleanliness and professionalism is paramount to us, and we regret that we fell short of your expectations in this regard. Please rest assured that we take your comments seriously, and we are addressing these issues with our housekeeping and front desk teams to prevent such occurrences in the future.We would appreciate the opportunity to rectify this situation and regain your trust. Please reach out to us directly so we can discuss your experience further and ensure that any necessary steps are taken to improve our services.Once again, we apologize for the inconvenience you faced. We value your feedback

8/10 Udmærket

Harry

Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth the money; Staff need some training
I would stay at this hotel again. It was a good value for the money. The things I really liked were the room itself, the amenities, and the continental breakfast. I was put off by the conduct of the front desk staff when I checked in. Two of them were conversing and carrying on quite loudly, reviewing room assignments of other guests who had already checked in and debating whether they were correct or not. A third staff member, who was more professional in his conduct, checked me in while they continued to carry on, oblivious to any guests who might be present. The other staff I encountered were friendly and professional. The woman who was tending to the breakfast the following morning was excellent and very helpful.
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
It's great to hear that you had a positive experience overall at the Best Western Blue Water Bridge. Your appreciation for the room, amenities, and continental breakfast is noted. However, it seems the conduct of the front desk staff during check-in was off-putting due to their loud conversation, which detracted from the professionalism of the experience. encountering friendly and professional staff, such as during breakfast, contributed positively to your stay.

4/10 Dårligt

carl

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We asked for another room because the room they gave us smelled awful, and the floors were sticky and dirty. Also was a double bed and we booked a king bed.The elevator was faulty as the hydraulics banged and thumped three times before the door opened and it was questionable as to whether or not the door was going to open.
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
apologize for any inconvenience you've experienced during your stay. I'd recommend reaching out to the Best Western hotel directly to ensure your concerns are addressed promptly. They might offer compensation, a room change, or other resolutions to improve your experience.

8/10 Udmærket

anne marie

Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 Forfærdeligt

Justin

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms stink like marijuana was just smoked in the room we left right away the front desk lady was very nice and don’t give us a problem getting refund
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
I'm sorry to hear about your experience at the Best Western Blue Water Bridge. It's good to know that the front desk was understanding and cooperative in issuing a refund. If you have any further concerns, it might be helpful to also address them directly with the hotel management

8/10 Udmærket

Heather

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lobby around & in elevator smelled like marijuana. The elevator was extremely slow and made mechanical noises. The gentleman at check-in was nice and helpful. The room is nice & clean.
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you for choosing Best Western for your recent stay. We appreciate your feedback and are pleased to hear that you found our check-in staff to be nice and helpful, and that you enjoyed the cleanliness of your room.However, we apologize for any inconvenience caused by the elevator's slow operation and mechanical noises. Rest assured, we take your comments seriously and will investigate this matter to ensure a more pleasant experience for our guests in the future.Regarding the odor you noticed in the lobby and elevator, please know that we enforce a strict non-smoking policy within our premises, and we regret if this was not adhered to during your stay. We will take necessary steps to address this issue and reinforce our policies to prevent such occurrences.We truly value your patronage and hope to welcome you back for a more enjoyable stay with us in the future.

10/10 Fremragende

Alfred

Rejste med familie
Very friendly staff ,great service truly wonderful experience
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great service and value
Overnattede 1 nat i oktober 2023
Svar fra Veronica den 5. dec. 2023
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 Forfærdeligt

Daneida

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was by far the worst hotel I have ever seen! The room was disgusting! It smelled like old cigarette smoke and urine. The sheets were dirty (hair and stains) and bugs in the room. We couldn’t even spend the night. We ran out of there. The elevator is about to break down and the halls smell like marijuana. The area just doesn’t feel safe at all.
Overnattede 1 nat i oktober 2023