Thank you for taking the time to reach out and let us know about your experience at EVEN Downtown Pittsburgh. All feedback from guests is very valuable to us. I’m sorry to hear you were not satisfied with your stay. We use all reviews, positive and negative, to better address guests’ needs and improve our service. I hope you will give us a chance in the future to show you your unsatisfactory experience was an exception. Thank you again for choosing to stay at the EVEN Downtown Pittsburgh and please do not hesitate to reach out if I can be of any assistance. Be well, Manny Shollar Front Desk Supervisor

Thank you for the feedback. If you did not already report it to us while you were inhouse, please feel free to contact us with your room number so we can correct it for the next guest. We hope to see you back soon.

Dear Jody, I am so pleased you had a great stay! Thank you for your feedback, We hope to see you soon.

Dear Anthony, thank you for your feedback. I am sorry the self-parking option was confusing. We will definitely add better signage to address this concern. I am so pleased your enjoyed your stay.

Dear Richard, we are so sorry your stay was such a disappointment. We strive to provide all of our guests an excellent experience and we appreciate your feedback so we may improve upon our deficiencies. If you wish to share some details with us, please call the hotel directly. Thank you

Dear Mark, Thank you for sharing your great experience with us. We look forward to your return visit.

Shaun, we are so pleased we were able to make your challenging day a little easier. Thank you for sharing your feedback with us. We hope to see you again soon!

Lauren, Thank you for letting us know about the concerns with your stay. We recognize that downtown parking can be expensive. As it is not our garage we do not control pricing. There are many options around the area you may want to consider in the future. Thank you for the feedback!

Michael, we are so pleased to hear you had a great stay, We hope to see you again soon!

Dear George, we are so pleased you enjoyed your stay with us. Thank you for the great feedback. We hope to see you again soon!

Dear Maggie, Thank you for the review. We are so sorry you didn't have an excellent experience. We hope you return soon so we can regain your confidence!

Dear Nobuhiro, we are so sorry you did not have a good experience with your guest room. All of our guest rooms are equipped with outlets and USB ports at the nightstand. Thank you for the feedback as it allows us to continuously improve.

I am so sorry you had your vehicle damaged while visiting Pittsburgh. We do provide valet or self parking at a monitored garage should you have any future parking needs when staying at the Hotel.

Dear Ariel, Thank you so much for the review. we are happy to hear that you had an enjoyable stay. Please come back soon!

Dear AJ, I am so sorry you had a disappointing stay with us. we strive to deliver a great experience for all of our guests and are working hard to ensure we correct any deficiencies so we can provide you with a perfect stay on your next visit.

Dear Troy, I am very sorry you did not have a restful stay at our hotel and that the TV was not in working order. We do appreciate your feedback so we may correct these items for future stays.

Dear Francis, I am so sorry that we did not provide you with a comfortable experience in your guest room, and that we did not follow up accordingly in responding to the fire alarm. Your valuable feedback is greatly appreciated as we conduct more training for our associates on the proper communication process to our guests during these situations. Rest assured, your experience was not typical and we sincerely apologize for the difficulties you experienced.

we are so pleased you enjoyed the fitness centric services at the hotel. We hope to see you soon!

Thank you for sharing your experience with us. We always strive for a perfect stay for our guests and we appreciate your feedback.

We are so pleased you enjoyed your stay with us! We look forward to your return visit.

Thank you for sharing your feedback regarding your recent stay. We are so pleased that our team made the stay. We look forward to your return!

Thank you for your feedback

Thank you for your feedback

Hello Scott,Thank you for your feedback

Thank you for your rating

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Hello Paul,Thank you for your feedback about the team. They will be so happy to see we were able to hit the mark for you.

Thank you, Kashif,We value your feedback!

Hello Kasey,Thank you for your feedback!

Thank you for your feedback!

Hello Peggy,Thank you so much for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Hello There,Thank you for your feedback!

Hi Laura! I am so glad you liked the gym and our team strives to make every guest feel welcome!

Hello Danasia,Thank you for the 5 stars! We are glad you had a great experience.

Hello Megan,I am so glad you loved our hotel as much as we do! Thank you for your feedback!

Merci pour votre avis! Nous avons hâte de vous revoir !

Hello Nadine,Thank you so much for the 5. I am so glad you enjoyed your stay. We look forward to welcoming you back again soon!

Hello Jessica,Thank you for the 8!

Hello Krisitin,Thank you for your feedback! Jessica and her housekeeping team work hard to make sure our rooms are clean and ready for our amazing guests. I agree the rooms are very spacious See you next time!

Hello Khatera,Thank you so much for your feedback I did pass this along to the team, We look forward to welcoming you back and having a much better impression of the Even Downtown.

Hello Kimberly,Thank you for the 10! The team will LOVE seeing this feedback!

Vielen Dank für Ihr Feedback. Ich kann es kaum erwarten, Sie wieder bei uns begrüßen zu dürfen!

Hi James,We love the 10! Thank you so much!

Hello Dania,It was so great connecting with you and sorting out everything, As we discussed we can't wait to welcome you back and understand the misunderstanding.