BEWARE,,, its a very inconvenient place to stay,, ALL STEPS everywhere and how hassle it is to call for bugby to go up to ur room because its like 100 meters up the hill,,, if u are 50 yrs old and older DO NOT STAY HERE. at first i book a room with balcony but since i have a VIP perks i got automatic upgrade to a 1 bedroom suites which are all soo far from all the amenities close to the lobby,,, what a mistake. MY HUSBAND has to book a different hotel because of how hard it is to go up and down the hill. He book a hotel at Patong beach where he can walk everywhere . it would have been better if we stayed the room with balcony which are closer to the lobby. the hotel is pretty and everything but EVERYONE that was on that 1 bedroom suites were all COMPLAINING just like us because we were on the same buggy or bugby to go up the hills,,, it was a disaster! BEWARE on those 10 on the comments, this hotel is not for everyone!