Manicure og pedicure
Tjek tilgængelighed

Anmeldelser af Grand Hotel Wagner

5 out of 5
Grand Hotel Wagner
Via R. Wagner, 2, Palermo, PA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 339 af i alt 627 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 627 anmeldelser" "
Bedømmelse på 6 − Okay. 62 af i alt 627 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 627 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 627 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Winni

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Blev installeret på et værelse uden dagslys. Vildt skuffende
Overnattede 2 nætter i januar 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med rigtig god betjening, centralt beliggende
Overnattede 4 nætter i september 2022

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022

6/10 Okay

claus

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotellet har kendt bedre dage men ok
Havde bestilt 2 enkeltsenge men fik tilbudt en queensize bed. Jeg insisterede og de fik det arrangeret, men det tog sin tid. Hotellet har kendt bedre dage, men er meget mondænt. Lidt snobbet betjening. Morgenmaden var ok - Få gæster, mange tjenere men du skulle selv hente kaffen.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Kåre Degn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old world charm as we like it
Lovely old-school hotel with excellent service. Beautiful art nouveau glass decoration on stairs.
Overnattede 2 nætter i juli 2018

8/10 Udmærket

Jimmy Gehring, Rudkøbing

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God Service
God service, rent og pænt Hotel. Virkede dog lidt mørk - da alt i hotellet er holdt i mørke nuancer. Morgenbuffet særdeles tilfredsstillende.

10/10 Fremragende

Nicki P, Kbh k

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Romantisk
Romantisk

8/10 Udmærket

Jerry, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OK hotel. Har måske set bedre dage
Hotellet har en god beliggenhed i Palermo, flink service og tingene fungerede. Morgenmaden var absolut ikke noget særligt, brødet tørt og juicen fortyndet. Men det er ikke mit indtryk at morgenmaden har stort fokus på Sicilien, så om det findes bedre ved jeg ikke. Ved parkering kunne vi godt have brugt lidt bedre vejledning i reglerne på gaden foran hotellet. Internetforbindelsen er god, men med smartphones etc. kunne man godt have brugt WIFI.

10/10 Fremragende

dario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location of this stately hotel. Staff could be more helpful. We enjoyed the common area for an afternoon drink in this historic hotel.
Overnattede 3 nætter i maj 2024
Svar fra Front Office den 24. maj 2024
Dear Dario,Thank you for your review and for the positive aspects of your stay, we are sorry that you hadn't an excellent impression of our staff, but we will improve in this, thank you for letting us know.We hope to see you soon againKind regards

10/10 Fremragende

Jianghe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 23. maj 2024
Der Jianghe,Thank you for your review, we are glad to see you enjoyed your stay.Kind regards

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Wagner is a beautifully appointed hotel which is on a very convenient and quiet street with easy walking to many major attractions. The staff was very friendly and responsive. Only negative is the WiFi was somewhat weak. Highly recommend.
Overnattede 7 nætter i maj 2024
Svar fra Front Office den 21. maj 2024
Dear Robert,Thank you for the nice review.Kind regards

10/10 Fremragende

Tilson

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The suite was incredible, lovely bathroom, so much space, very comfortable and elegant!
Overnattede 1 nat i april 2024
Svar fra Front Office den 30. apr. 2024
Dear Tilson,Thank you for your nice review.Kind regards

10/10 Fremragende

THIERRY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hôtel, calme et central. Tout est à distance de marche, dans un rayon maximum de 20 à 30 minutes. Excellent et copieux buffet de petit-déjeuner. Le service à la réception est attentif, de bon conseil et prévenant : cela facilite beaucoup le séjour. Il y a un très grand choix de restaurants dans le quartier, tous à prix moyen et de très bonne qualité. Établissement à recommander pour le très bon rapport qualité prix des prestations.
Svar fra Front Office den 13. apr. 2024
Cher Thierry,Merci de votre avis, c'était un plaisir de vous avoir comme guests.Bien cordialement

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelent location! Great customer service!!
Overnattede 1 nat i april 2024
Svar fra Front Office den 9. apr. 2024
Buongiorno Maria,Thank you for your nice review, we are glad to see we succeeded to make your stay so nice.Kind regards

10/10 Fremragende

nathalie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, super early check out so didn’t have time to enjoy hotel
Overnattede 1 nat i marts 2024
Svar fra Front Office den 15. mar. 2024
Dear Nathalie,Thank you for sharing your review, we hope to have you soon back again as our guest in order to make you live the hotel a little more.Kind regards

8/10 Udmærket

KANAMORI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
気持ちの良いホテルでした。
Overnattede 11 nætter i december 2023
Svar fra Front office den 25. jan. 2024
Dear Kanamori,Thank you for the review. See you soon

10/10 Fremragende

Maryam

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Grand Hotel Wagner is a gem in Palermo. Magnificent, historical and well preserved. It is conveniently located on a quiet street near city center. Our room was super clean, marble bathroom, daily service. We absolutely loved staying in this beautifully kept and historic hotel. Many, many thanks to the reception and management team; Alida, Roberto and Wim , for their recommendations and making our stay a wonderful experience. I highly recommend staying at Grand Hotel Wagner.
Overnattede 5 nætter i december 2023
Svar fra Front Office den 11. jan. 2024
Dear Maryam,Thank you for this nice review, it's nice to see that you appreciated our efforts! We will share the review with the mentionned staff.See you on a future stay

8/10 Udmærket

Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Front Office den 18. feb. 2024
Thank you for your review.See you soonKind regards

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great hotel!
In a great location the Wagner has all elements of a great hotel: helpful staff, nice decor, comfortable rooms, fabulous breakfast. Such a nice experience in a great city.
Overnattede 4 nætter i december 2023
Svar fra Front Office den 29. dec. 2023
Dear Michael,Thank you for the nice review, it's nice to see you liked your stay so much.

10/10 Fremragende

Marcela

Overnattede 2 nætter i oktober 2023
Svar fra Front Office den 15. nov. 2023
Dear Marcela,Thank you for your review.See you soon

10/10 Fremragende

George

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great comfortable stay.
Overnattede 3 nætter i oktober 2023
Svar fra Front Office den 26. okt. 2023
Dear George,Thank you for your review.

10/10 Fremragende

George

Overnattede 3 nætter i oktober 2023
Svar fra Front Office den 26. okt. 2023
Dear George,Thank your for the review, we hope to see you soon.Kind regards

4/10 Dårligt

Walter

Nice hotel, but too many hassles.
I had some problems in this hotel. First of all, the Wi-Fi was worthless. Whether I was in my room, in the lobby, or in the breakfast room, it was either painfully slow or didn’t work at all. Also, I had paid for cellular service on my phone, and it just didn’t work anywhere within the confines of the hotel. As soon as I stepped outside, it worked. Another in my party had a different cellular service and had the exact same problem. Lastly, I’ve stayed in a dozen cities in Italy including two others in Sicily, and I’ve never had a problem plugging in my universal adapter. Here I did, as my room had nothing but 3 round prong outlets. I have never needed a different adapter in Italy. I do give the staff credit because, even though it took a while, they located an adapter that fit and loaned it to me. The breakfast was good, the staff helpful, but there were too many hassles for me to ever stay here again.
Overnattede 2 nætter i oktober 2023
Svar fra Front Office den 10. okt. 2023
Dear Walter,Thank you for your review. We are sorry you had some issues in our hotel, but about the cellular networks it is strange, all the operators are covered in our hotel, like our WiFi connection too, all rooms have their own network in order to guarantee the best connection. In the hotel we have adaptors available for our guests in case they don't have one. Hopefully you will come back to our hotel in order to change your opinion.Kind regards

10/10 Fremragende

Darioush

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was beautiful and perfectly situated in the heart of Palermo. Parking is a nightmare but that's true everywhere in this city. They have valet parking but it takes 20-30 minutes to get your car when u need it.
Overnattede 4 nætter i september 2023
Svar fra Front Office den 1. okt. 2023
Dear Darioush,Thank you for sharing this review.See you soon

10/10 Fremragende

Katherine

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was incredible, attentive, friendly and accommodating. The first night of our stay, the ceiling was leaking near the washroom due to the air conditioner, the very next morning they moved us to a different room. The following day, my husband, myself and another couple took the train to Cefalu, we enjoyed a fantastic day there (recommend you visit Cefalu as week, very cute town), throughout the day we could smell smoke but not sure exactly what was going on, when it was time to leave we could see forest fires, we headed to catch our train but unknown to us, no trains were leaving Cefalu. We were stuck at the train station for approximately 3 1/2hrs, we called the hotel and they sent a driver for us (we had to pay, however it was well worth our safety), thank you Hotel Grand Wagner for your quick response and our safety, forever grateful. All the staff we encountered were professional and polite.
Overnattede 3 nætter i september 2023
Svar fra Front Office den 1. okt. 2023
Dear Katherine,Thank you for the nice review, it was a pleasure having you as our guests.Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2023
Svar fra Front Office den 21. sep. 2023
Dear Guest,Thank you for your review.Kind regards

10/10 Fremragende

Elaine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful, kind and considerate. They went out of their way to make you feel extremely comfortable and very welcome. Excellent hotel with easy walking distance to sites and tour buses.
Overnattede 4 nætter i september 2023
Svar fra Front Office den 21. sep. 2023
Dear Elaine,Thank you for the nice review, it was a pleasure assisting you during your stay. We wait for you to come back for a next stay.Kind regards

10/10 Fremragende

ANTHONY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A perfect place to stay in Palermo Staff extremely helpful and organised our transport to the beach and airport Location is perfect
Overnattede 3 nætter i september 2023
Svar fra Front Office den 11. sep. 2023
Dear Anthony,Thank you for the nice review, it was a pleasure having you as our guest.See you soon

10/10 Fremragende

Mitchel, Pickering

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Front Office den 26. aug. 2023
Dear Mitchel,Thank you for your nice review.See you soon

8/10 Udmærket

Andre

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very well located and the welcome at the reception was very kind. The hotel does not have its own parking garage but a valet / parking service with a Dropbox/pick up service (at your own costs). Rooms were very clean and quiet. In general we had a great stay, but the only thing we missed, was the attention at the breakfast were we needed to go behind the service to place our order for coffee. Also at the bar on the evening before, I was surprised that a rather standard cocktail (Piña Colada) was not possible to prepare and we got a friendly comment to chose another one from the card. Neither is there any possibility to eat something in the bar (only roomservice), not even little snacks were served with the drinks. Still, a good place to stay for a visit of Palermo
Overnattede 1 nat i august 2023
Svar fra Front Office den 18. aug. 2023
Dear Andre,Thank you for your review, we are glad to hear you enjoyed your stay. We hope to see you soon again to enjoy a nice cocktail, maybe one of our signature cocktails in our bar.Kind regards

6/10 Okay

Megan

Rejste med partner
Synes godt om: Rengøring, service og personale
Very friendly staff! Average hotel. Certainly not 5 star but good bang for your buck. Asked for an iron to be sent to the room and not even 5 minutes later got a call asking if we were done because another guest needed it.
Overnattede 2 nætter i august 2023
Svar fra Front Office den 12. aug. 2023
Dear Megan,Thank you for your review. We apologize if we asked you too quick the iron, but we have them available for all guests, unfortunately at that moment we had many requests. Hopefully this didn't spoil your holiday.Kind regards

10/10 Fremragende

Brian, Minneapolis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Front Office den 12. jul. 2023
Dear Brian,Thank you for your review!We hope to see you soon again

10/10 Fremragende

Sheri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, luxury hotel with old Palermo charm. Enjoyed our stay. Great friendly staff and a beautiful room. Amazing location.
Overnattede 3 nætter i juni 2023
Svar fra Front Office den 5. jul. 2023
Dear Sheri,Thank you for the review, we are really glad you enjoyed the stay.Kind regards

6/10 Okay

Janet

Overnattede 6 nætter i juni 2023
Svar fra Front Office den 5. jul. 2023
Dear Janet,Thank you for the review.Kind regards

10/10 Fremragende

MICHAEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous center to everything hotel!
Excellent location with an old school way of providing comfort to the weary travel. Service was superior and amazing food for breakfast with local Sicilian dishes as well as US favorites such as eggs and bacon.
Overnattede 2 nætter i juni 2023
Svar fra Front Office den 20. jun. 2023
Dear Michael,Thank you for sharing this nice review, it was a pleasure having you as our guest.Kind regards

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Concierge and staff delivered as promised. Extremely pleasant.
Overnattede 3 nætter i juni 2023
Svar fra Front Office den 19. jun. 2023
Dear Joseph,Thank you for your review!

10/10 Fremragende

Susan K.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe, comfortable...extremely helpful staff
Overnattede 15 nætter i maj 2023
Svar fra Front Office den 17. jun. 2023
Dear Susan,Thank you for sharing your nice review.Kind regards

10/10 Fremragende

Karim, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very well maintained. Grandiose foyer. Professional and friendly staff
Overnattede 1 nat i juni 2023
Svar fra Front Office den 17. jun. 2023
Dear Karim,Thank you for your review, it was a pleasure having you as our guest.Kind regards

8/10 Udmærket

Karim, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff is professional and courteous. Attentive to our needs. Excellent service overall. Hotel is conveniently located within walking distance of the historical center,
Overnattede 1 nat i juni 2023
Svar fra Front Office den 17. jun. 2023
Dear Karim,Thank you for the review.See you soon

10/10 Fremragende

Rany

Overnattede 4 nætter i maj 2023
Svar fra Front Office den 5. jun. 2023
Dear Rany,Thank you for your nice review. We hope to see you soon again.

10/10 Fremragende

kimberly

Overnattede 1 nat i maj 2023
Svar fra Front Office den 2. jun. 2023
Dear Kimberly,It is nice to see you enjoyed your time with us.Kind regards

10/10 Fremragende

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, an oasis of calm.
Overnattede 2 nætter i maj 2023
Svar fra Front Office den 2. jun. 2023
Dear Mike,Thank you for sharing this nice review.We hope to see you soon

10/10 Fremragende

Judith G

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Front office den 2. jun. 2023
Dear Judith,Thank you for your nice review!

10/10 Fremragende

Marco

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel di qualità,bella posizione,ottima pulizia,personale molto cortese e preparato
Overnattede 1 nat i maj 2023
Svar fra Front Office den 28. maj 2023
Gentile Marco,Grazie per la bella recensione, a presto

10/10 Fremragende

Kunika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful place and a great location
Overnattede 2 nætter i maj 2023
Svar fra Front Office den 28. maj 2023
Thank you for the nice review!

10/10 Fremragende

SANDRA

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a very lovely property. We found the classic room very small for 2 people. The breakfast is a highlight with pleasant service and an excellent selection. We were thankful for the loan of an adaptor from the front desk when the new one we had brought with us from Canada stopped working.
Overnattede 4 nætter i maj 2023
Svar fra Orazio den 15. maj 2023
We thank you and hope to have you as our guests

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i maj 2023
Svar fra Front Office den 28. maj 2023
Grazie per la recensione, a presto!

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff were excellent especially at breakfast and at the bar.
Overnattede 5 nætter i april 2023
Svar fra Front Desk den 25. apr. 2023
Thank you for your comment, it was a pleasure having you as our guest.

8/10 Udmærket

Beverly

Overnattede 1 nat i april 2023
Svar fra Front Desk den 25. apr. 2023
Dear Beverly,Thank you for your review, we hope to see you soon.Kind regards

10/10 Fremragende

Angela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Front Desk den 10. apr. 2023
Buongiorno Angela,Grazie per la bella recensione.A presto!