Dear Peter and Heidi,thank you for your amazing review!We're so glad you've had a great time in Palermo and you've enjoyed your stay with us. We pay much attention to every detail to make your stay comfortable.Hopefully you'll be back soon.See you next time!

Dear Zofia, thank you for the time spent in leaving us a review. It is a bit confusing for us to see you've rated us 3/5 without explaining the reasons of your rate. It could be much more helpful if you'd let us know why our B&B hasn't satisfied your needs. Please feel free to get in touch with us in order to give us your opinion. Thank you.

Dear Taleia,thank you for your amazing review.It was a true pleasure to host both of you in our B&B. We're glad that our central location helped you visit the city. We try to pamper our guests with small gestures that make them feel welcome, thanks again for appreciating that.We hope you'll be back soon for another beautiful holiday in Palermo.All the best,

Dear Barry,thank you for the lovely review. We're happy you've appreciated our central location and the staff as well. Yes, parking might be a bit stressful that's why we suggest not renting a car while staying in the city. We hope you'll come back soon for more adventures in Palermo.All the best,

Chere Anne-Lise Aurore,Merci beaucoup pour votre commentaire positif. Nous sommes heureux que vous ayez apprécié notre personnel et nous espérons que vous reviendrez bientôt à Palerme dans notre B&B.Cordialement,

Gentile Michele,grazie per la sua recensione. Siamo lieti che abbia apprezzato la nostra struttura, facciamo del nostro meglio per renderla un posto accogliente,Le informazioni circa le carte accettate per il pagamento così come l'accessibilità della struttura, sono pubblicate su tutti i nostri portali. In ogni caso i possessori di American Express, possono scegliere la modalità di pagamento direttamente ad Expedia che poi si occuperà di saldare la struttura.Facciamo il possibile per migliorarci costantemente e pertanto stiamo cercando da anni di ottenere i permessi per installare un ascensore, che purtroppo non è di realizzazione semplice in un palazzo storico.Speriamo di riaverla presto come nostro ospite. Cordialmente,

Dear Meriel,thank you so much for the time spent in leaving us a great review.We're glad you've enjoyed our place and we hope you'll be back soon.Best Regards,

Dear Kevin,thank you for your lovely review. It was a pleasure to host you and we're glad you found our place comfortable and our staff helpful.We look forward to your next stay.All the best,

Gentile Anna,grazie per la sua recensione positiva. Siamo lieti che abbia apprezzato il grande lavoro di restauro e ristrutturazione che portiamo avanti per conservare questo splendido edificio. Facciamo il possibile per rendere il B&B comodo per i nostri ospiti e coccolarli con piccole attenzioni.Speriamo tornerete presto a trovarci.Cordialmente,

Dear Sadegh,thank you so much for the time spent in leaving us such a nice review! We're glad you've appreciated our central location as well as the management. We hope you'll be back for more adventures in Palermo.All the best,

Dear Norman,thank you so much for your amazing review. We're so happy our place has been one of your favourites in Europe and we hope you'll be back soon for more adventures in the city.See you soon!

Dear Mary,thank you for your nice review.We're glad you appreciated the design of the place and the artwork we carefully chose to create our Boutique B&B. We're available everymorning at the front desk to help you organise your holiday and make the best of it. We're happy you had a wonderful time and hope you'll be back in the near future.All the best,

Dear Philip Hans Carl,thank you so much for your amazing review! We truly appreciate it.We do our best to create a cosy and comfortable space for our guests and help them during their stay to make they holiday unforgettable.We hope you'll be back for another vacation in Palermo!All the best,

Dear Silke, thank yuo for the time spent in leaving us a good review.We're happy you've had a lovely stay with us and we do our best to always improve our services. We're currently renovating the façade of the building so it'll soon be amazing from the outside as well. Looking forward to your next visit.All the best,

Gentile Michelle,grazie per la sua recensione positiva.Siamo lieti che abbia apprezzato la nostra location centrale e il personale della struttura.Speriamo tornerà presto a trovarci.Cordialmente,

Dear Donna,thank you so much for your lovely words of appreciation.We're happy you've enjoyed your stay with us and that our tips helped you make the most of your holiday. Hope you'll be back soon for another holiday in Palermo.All the best,

Dear Sharon,thank you for the lovely review. We're glad you've appreciated our place and hope you'll be back again.Best Regards,

Dear guest,thank you for your positive review.We hope your stay was amazing and that you'll be back soon for another holiday in Palermo.All the best,

Dear Pheme & Matt,Thank you for the time spent in leaving us a nice review, we truly appreciate it.We hope you'll be back soon to explore more of Palermo.All the best,

Dear Elvio,thank you for your feedback. We try to get in touch with all our guests to provide the info needed to access the b&b before arrival. Our reception closes at 1pm, but the rooms are accessible 24/7 by self-check-in. As far as your arrival is concerned, we were at the front desk and helped you with the luggage too. We're glad you've appreciated the room and the shower, as well as the location which is very central. If you wanted the pillow changed, you could have asked and we would have provided a different one. All our pillows are top quality memory foam, but we understand everybody has a preference. We hope you'll be back to our place to discover more of Palermo.All the best,

Dear Andrew,thank you so much for your kind words of appreciation.We're glad you've enjoyed your room and hope you'll be back to discover more of Palermo.All the best,

Dear Michael,thank you so much for your lovely review, we truly appreciate it. We hope you'll be back to Palermo for more adventures!All the best,

Dear Charles,thank you for the time spent in leaving us a great review. We truly appreciate it.As for parking, we inform our guests in advance in our welcome email about the difficulty to drive and park in Palermo city center. We're also always available to give you info and support. We still believe the best way to explore Palermo is without a car in order to avoid unnecessary stress and enjoy your holiday fully. It was a true pleasure to meet you and we look forward to your next visit. All the best,

Dear David,we're happy you've enjoyed your stay with us and that our place has been the most comfortable of your holiday.We hope that you'll be back soon to discover more of Palermo.All the best,

Dear Andre,thank you for your nice review. We're glad you've appreciated our staff and the place.As for WiFi, we had an issue with our connection for a couple of days so we had to activate an emergency line to allow guests to connect, that's why it was weak. The issue is now resolved so the connection is great in all areas. We look forward to your next stay.All the best,

Hello James,thank you for leaving us a good rating!We hope you'll be back to Palermo and be our guest once more.Best Regards,

Dear Clare,it was a true pleasure to host you and your husband in our B&B.Thank you for taking the time to write us a nice review, we truly appreciate it.Hopefully we'll see you again!All the best,

Dear Diane,thank you for your lovely review. We're glad you've spent a great time with us and we look forward to your next visit.Best Regards,

Dear Ilesh,thank you for your review.We're happy you've enjoyed our central location and hope you'll be back for another holiday in Palermo.Best Regards,

Dear Tatum,thank you for your lovely words of appreciation for our place and service. We're glad you've had an amazing time with us and hope you'll be back soon.All the best,

Dear Marian,it was such a pleasure to have you here as our guest. Thank you for taking the time to leave us a good review, we truly appreciate it.Now you have a home away from home here in Sicily and we look forward to seeing you again.All the best,

Dear Armen,thank you for the time spent in leaving us your review.We're glad you've had a good time here and appreciated our B&B and the central location.Hopefully you'll be back for another holiday in Palermo.All the best,

Dear Dimitar,thank you for leaving us a good rating in your review.We hope you're stay was memorable and you'll be back for more adventures in Palermo.All the best,

Dear Jennifer,thank you for your lovely review.We're happy you've had a good time here and enjoyed the vibrant neighbourhood of La Kalsa where we are.All the best,

Dear Michael,thank you for your review and the words of appreciation for our place.After your report, we checked the whole room and found a fault in the pipe of the brand new AC which was just installed. We've consequently fixed the issue and now the smell is gone. Thank you for your feedback as it's most important for us in order to improve our services and act promply if there's an issue.We look forward to your next visit.All the best,

Dear Parag,thank you for the time spent in leaving us a lovely review. It's been a pleasure to host your family and we hope you'll be back for another holiday in Palermo.All the best,

Dear Tyler,thank you so much for your wonderful review.We're glad that you've had an amazing experience of Palermo and we hope you'll be back for more!Looking forward to that.All the best,

Gentile Luca,grazie per il tempo dedicatoci nel lasciarci un feedback.Speriamo che il suo soggiorno sia stato piacevole e ci auguriamo di averla presto nuovamente come nostro ospite.Cordialmente,

Gentilissima Elena,grazie mille per la meravigliosa recensione che ci ha dedicato. Per noi è stato un piacere ospitarvi e siamo felici che il nostro B&B sia stato all'altezza delle vostre aspettative.Speriamo di riavervi presto come nostri ospiti.Cordialmente,

Dear Jacob,thank you for your lovely review.We're glad you've appreciated our B&B and it's central location. It's perfect to enjoy the nightlife and have a good night of sleep as well.As for parking, we suggest a couple of options which include a private garage nearby.We look forward to your next stay.Best Regards,